Gibbs Gillespie Pitshanger Lane reviews in Ealing

★★★★★ 5/5

Trustpilot

Big big Thank you to Josh Reynolds

Big big Thank you to Josh Reynolds. I would like to take this opportunity to thank Josh Reynolds from Gibbs Gillespee. The service which I received was second to none. I was beyond satisfied with the commitment he delivered in buying my new home. Josh delivered an amazing service, And I would highly recommend Gibbs Gillespee (Josh Reynolds) with out a second thought. Best Estate Agent, 11 out of 10 from me.

B · 9 January 2020

★★★★★ 5/5

Google

The Pitshanger branch, especially Heather and Jason, were a pleasure to work with, and always helpful to answer any questions. Special thanks to Heather Davis, who went above and beyond her job. Informative, supportive, helpful, and highly skilled in communication with all sides. Thanks Heather :) and the team at Pitshanger GG.

Ariana · 9 March 2023

★★★★★ 1/5

Trustpilot

Worst agent for lettings

Worst agent for lettings. As soon as tenants do not pay and cause damage, they want to keep taking their tenant find fee and do nothing in themselves to help with this matter, contrary to their legal obligations. You do not receive support.service when things go wrong, while still paying their fees. Danielle is often very unhelpful and refuses to assist, when she is available. Otherwise expect to fend for yourself as she provides no other contact/does not pass on your matter in her long absences. Nick, one of the directors, is no better, making excuses on her behalf and refusing to investigate the facts I provide. Use any other agent for lettings. Useless for landlords.

Landlord · 30 June 2023

★★★★★ 1/5

Trustpilot

Useless liars

Biggest bunch of useless, lying, slimy salesmen I have ever come across. From day one they have been useless, but to give you an example, I am waiting for over £3000 of deposit to be returned to me from my previous tenancy. They told me they have been chasing the landlady weekly and for me not to worry. I get hold of the land lady myself, and she received one email over a month ago…. It’s lucky they are in London where needs far out way service quality….

Chris · 14 June 2024

★★★★★ 5/5

Trustpilot

Great estate agents to purchase with!

The estate agents, especially Thomas and Tom, at the Pinner office helped us all the way from viewings to exchange of contracts for our house purchase and they have been a pleasure to work with! We never felt like they represent just the seller as they were equally helpful, responsive, and diligent with us as buyers. Highly recommend!

Raghav · 11 June 2022

★★★★★ 5/5

Trustpilot

Supportive staff throughout the process

We have had a great experience with GG. When we put our house on sale, Sinead was extremely helpful and professional. All the other staff at the Ruislip, including Opinder, Sam and Ian have all been extremely helpful and supportive. Finally Luca has been great at keeping us up to date throughout the process. I am extremely grateful for their advice and guidance which has led to the successful sale of my house. A huge thank you to all the Ruislip staff who have been amazing during every step.

SSS · 2 June 2023

★★★★★ 2/5

Trustpilot

I felt like another customer at Gibbs…

I felt like another customer at Gibbs Gillespie. The estate agent was not too friendly, I was just another customer bidding in his list. His approach when showing me the house was not welcoming as compared to the experience I received from other estate agents. He disappeared once offer was made, didn't explain any of the next steps as a first time buyer. The move manager on the other side only contacted when needing my feedback for her vendor and didn't find the need to keep me updated on what's happening on the vendor's side until I ask. Often she would say that she would get back to me, but then two weeks after she would get back when she had another question to satisfy for the vendor's move. I hope that the feedback would help improve the service with new customers. Overall, no issues with them in the process.

Gibbs · 28 May 2024

★★★★★ 5/5

Trustpilot

Gibbs Gillespie Ruislip have been outstanding

Gibbs Gillespie Ruislip have been absolutely outstanding. Their service, politeness, speed, and honesty has been fantastic. Luca, Sam and George have helped me sell my great aunts home, also helped deal with a flood and been so understanding and kind. Honestly I wish all estate agents would take a leaf out their book. The team have been so pleasant to deal with and have made the whole experience manageable . If I could give them 10 stars then I would . Thank you all so much for everything you’ve done. Lianne Read

Lianne · 18 May 2024

★★★★★ 5/5

Trustpilot

Sales

Went out of the way to ensure sales went through, Gavin & Luca were on top of the process, open lines of communication and effectively resolving issues…..job well done

Sheraz · 29 June 2024

★★★★★ 1/5

Trustpilot

Shockingly bad

Move Manager service was shambolic/non-existent. Had to chase absolutely every request. Important information not passed to us and our buyers. Raised a complaint - and the "investigation" was focused on denial, not addressing the systemic issue. Off to the Ombudsman now. Avoid!

John · 30 September 2025

★★★★★ 5/5

Trustpilot

Patient and caring

Aqib in the Stanmore office helped sell my elderly parents house, he was patient and caring at all times and helped make the process go as smoothly as possible. I have no hesitating in recommending his services for anyone trying to sell their house!

Lee-anne · 8 September 2025

★★★★★ 5/5

Trustpilot

Such a friendly and helpful team

Abraham Oommen and his colleagues, Edyta Pruszynska and Sam Collins at the Northfields branch of Gibbs Gillespie, have been nothing but amazing at supporting us through selling our family home and purchasing our next family home. From the first point of contact they were transparent, communicative and helpful. We did suffer from a slightly drawn out exchange process (owing to solicitors) but Abraham worked tirelessly to keep lines of communications open and helping co-ordinate to finalise exchange. As relatively inexperienced operators in house buying and selling it was reassuring to have Abraham and his team a call/email away to discuss anything from pricing strategies and home buyer surveys to small details around fixtures and fittings.We would thoroughly recommend their services to anyone considering buying or selling.

James · 31 March 2023

★★★★★ 5/5

Google

Jo is excellent, personable and really helpful. We have had a great experience with her on finding our dream home

Jimmy · 8 April 2026

★★★★★ 5/5

Trustpilot

A big shout out to Philip at the Stanmore branch

Philip was great from Stanmore branch - felt at ease and also felt confident with everything he mentioned to me. Looking forward to a great relationship with you guys there.

Jill · 23 May 2024

★★★★★ 5/5

Google

My partner and I viewed three properties with the agency in the Pitzhanger area, and we were delighted with the service we received. Our agents, Jo and Jason, were incredibly knowledgeable about the area and made us feel at ease during the entire process. They were always friendly, accommodating, and patient, responding promptly to any questions we had. Although we ended up placing an offer elsewhere, we were impressed by the professionalism and expertise of Jo and Jason, and we have no doubt that the purchase process would have been a smooth one.

Amin · 14 April 2024

★★★★★ 5/5

Google

Jo Godfray showed me kindness. She went out of her way to pick me up from Waitrose in Ealing and drove me to the property for the viewing. She was personable and warm in her approach for which I was immensely grateful. She showed me around the property explaining minute details. Although I did not make an offer on that particular property I enjoyed meeting her and the viewing, After informing her that my son was interested in residing close to the Elizabeth line, she drove me around the back streets of the area to point out the location of the tube station and also a quiet park in the vicinity. I would definitely recommend Jo and also Gibbs Gillespie as a company. She sent me a lovely email this afternoon wishing my son and I well for securing the apartment in a lively neighbourhood. I was touched by her wishes. Thank you very much Jo.

Rohan · 14 April 2024

★★★★★ 5/5

Google

We are so glad we chose Gibbs Gillespie to handle our sale. Communication has been great all the way through and the whole team have been persistent in seeing us through unforeseen challenges. Jo has been a great contact point all along the process, showing our property with care, giving honest feedback and encouragement at points!

Sarah · 14 April 2025

★★★★★ 5/5

Google

We had a great experience viewing houses in Pitshanger with Jo. She was helpful, warm and knows so much about the area!

Sacha · 14 March 2026

★★★★★ 1/5

Trustpilot

Stay away from the lettings team in…

Stay away from the lettings team in RUISLIP. These people charge over the going rate and when challenged they will reduce. They also stick on annual renewal fees which are unethical in today's marketplace. Just waiting for our tenants to leave and we will NEVER using these people again. STAY AWAY

A · 6 June 2025

★★★★★ 5/5

Google

We dealt with Gibbs Gillespie Estate agent, I found this Agency very professional, especially Patricia because she always responded to our calls/emails very swiftly, so 5 Stars from me. Tony Tusen

Tony · 14 April 2024

★★★★★ 5/5

Trustpilot

Danielle Gennard from Ruislip Manor…

Danielle Gennard from Ruislip Manor branch is a real asset to Gibbs Gillespie. From beginning to end she remained professional and dedicated to help us complete our purchase. Her friendly and hard working manner helped us throughout the house buying process. It was a pleasure to deal with her. Thank you Danielle!

Beth · 23 August 2022

★★★★★ 5/5

Trustpilot

Gibbs Ruislip 5*

Sam, Gavin, and Luca at Gibbs Gillespie Ruislip provided an exceptional service throughout the sale of our property. Their professionalism, clear communication, and proactive approach made a potentially stressful process smooth. We particularly appreciated their insightful market knowledge and dedication to achieving the best possible outcome. They were always responsive and genuinely cared about our needs. Highly recommended.

Oliver · 4 March 2025

★★★★★ 5/5

Google

Hi I have had the best service from Jo and the team at Gibbs G pitshanger Lane. Nothing but first class service , prompt responses to emails and generally such lovely staff - making the experience of house buying and selling more easier Thankyou

Peta · 11 August 2025

★★★★★ 4/5

Google

Jo had great knowledge of the properties she showed us and excellent local expertise. She has also been responsive, attentive and understanding of what we are looking for in our dream home. Thank you Jo

Mysa · 30 October 2025