Trusted Agent profile · Ealing

Dexters Ealing reviews

4.4

★★★★★ Great

2,220 reviews across 3 platforms

2 New Ealing Broadway, London, W5 2NU, W5 2NU

Dexters's office in Ealing, at 2 New Ealing Broadway, is rated 4.4 out of 5 across 2,220 reviews on three platforms, including 338 Google reviews rated 4.7.

Google logo

4.7 / 5

338

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

1,880

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ealing office, from every platform, shown as written. First names only.

5/5

Trustpilot

Monika to the Rescue!

Our experience with Dexters has been exceptional. We've been with them for eight months, and they have consistently been responsive and helpful. From the beginning, Monika has been incredibly supportive, efficiently managing communication between us and the landlord and promptly addressing any issues. Her dedication and professionalism have made our experience with Dexters genuinely outstanding.

Jesse · 20 August 2024

Agent replied · 22 October 2024

Dear Jesse, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

I was in the market for a rental property, the agent I used, Angel, was fantastic to deal with. Angel was able to sum up our requirements and shortlist properties that met/exceeded our needs without wasting our time. Angel was diligent, professional and gave us a comfort knowing that someone working very hard to find us a property. I'd highly recommend Angel (on behalf of Dexters) to colleagues and friends.

Ben · 24 October 2023

Agent replied · 23 October 2024

Dear Ben, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Emma Wheeler has been my account…

Emma Wheeler has been my account manager for all admin / accounts related issues for nearly 2 years. Very efficient and thorough. Cannot fault.

Customer · 15 June 2026

5/5

Trustpilot

Great customer service!

I moved into my new property on the 20th December 2022, just before Christmas which is a hectic time for everybody! However, with the assistance of Dexters (especially Bill) they have made my move very smooth and hassle free. Bill has been nothing but helpful, proactive and attentive. He has gone above and beyond to answer all of my questions and always gets back to me when he says he will (a lot of people don’t!). Bill has (and will continue to I’m sure) provided me with excellent customer service.

Anonymous · 3 January 2023

Agent replied · 22 October 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Puneet has been my tenancy manager for…

Puneet has been my tenancy manager for a property I let via Dexters. She has been extremely helpful on a variety of different issues that have come up relating to contracts, deposits, evictions, tenant damage and accounts settlement. She has provided accurate advice and guidance and goes above and beyond. Puneet deals with my queries in a timely fashion and is also very friendly. Great customer service. Thank you

Deepika · 13 November 2023

Agent replied · 22 October 2024

Dear Deepika, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I would like to say a big thank you to…

I would like to say a big thank you to our property manager Petros Giorganios. The service that we received throughout our tenancy was exceptional.Although there were several issues in our block, Petros was always there for us every time we needed him. We received our deposit back really fast with minimal fuss. Thank you Petros.

Aeval · 23 July 2024

Agent replied · 22 October 2024

Dear Aeval, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Professional Service

Donalina Gargrupe is my point of contact as a property manager for the place that I rented via Dexters. I had previously rented from Dexters but Donalina’s service level is beyond my expectations. She’s responsive and helped me follow up closely for issues that I identified for a house that I newly moved in. For any issue I raised I’m confident that she will help me get it resolved.

Cassie · 31 October 2023

Agent replied · 22 October 2024

Dear Cassie, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had a few viewings done today completed with Ben. His was very prompt with his timings, courteous in his communication and well-informed about the properties he had shown us. A gem to have had the pleasure to deal with. Thank you Ben and thank you Dexters Ealing! 5*

JJ · 20 November 2024

Agent replied · 11 December 2024

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Trustpilot

Danny in the maintenance

Danny in the maintenance has been very helpful with my washing machine, he gave me step by step instructions whilst on the phone which were easy to follow and hopefully an engineer would not need to waste their time coming out. Danny was friendly to speak with and explain everything very well. I felt supported.

Rebecca · 31 July 2024

Agent replied · 22 October 2024

Dear Rebecca, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Thank you Sophie Sheppard for making my…

Thank you Sophie Sheppard for making my stay wonderful.

Prageet · 17 September 2026

5/5

Trustpilot

Exceptional Service - Highly Satisfied!

Thanks to Shayan, I am incredibly happy and satisfied with the service provided, and I can confidently say that I will be recommending both Shayan and Dexters to anyone in need of their expertise.In summary, if you are looking for a real estate agent who is responsive, helpful, and will go the extra mile to ensure your satisfaction, I wholeheartedly recommend working with Shayan at Dexters. Thank you, Shayan, for your outstanding service!

Pinar · 7 July 2023

Agent replied · 22 October 2024

Dear Pinar, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Overall a good experience with the agency. The process was handled efficiently and we felt supported in the early stages. We would just say that communication after the initial setup could benefit from a little more attentiveness, staying engaged with tenants throughout the process, not just at the start, would make the experience feel truly seamless. That said, we would still recommend the agency and hope to see that personal touch maintained all the way through next time.

Ekaterina · 13 April 2026

5/5

Trustpilot

Outstanding service

Had an inspection today with Kirlon Sanchez he helped me a great deal and helped me in fixing my additional problems. Kirlon has been been a help multiple times over the past 2 years

Jacob · 20 March 2026

5/5

Google

Dexters Ealing team has been a great help again! Lettings team by Michael & co and property management team run by Christian Pengelly. Christian has been exceptionally efficient in dealing with a few issues which came up during the tenancy. Will recommend to everyone if you need help with property around Ealing Broadway

Vitaly · 24 August 2024

Agent replied · 23 October 2024

Dear Vitaly, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Ealing Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Me and my husband had a very positive experience renting through Dexter Ealing. Our situations are a bit more complicated as we came back from abroad. Rohan at Dexter Ealing was extremely helpful and supportive through the whole process. He's very understanding and professional, and he made the process clear and straightforward. Definitely recommend renting through Dexter Ealing.

陳佑寧 · 26 May 2024

Agent replied · 23 October 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Brilliant tenancy changeover incl. redecoration by Dexters

As a landlord, Dexters have been fantastic at managing our property, firstly recommending and securing a 25% increase in rent from last year; secondly in managing multiple repairs and a repaint in only a 6 day void period; and lastly in communicating all this despite time-zone differences. Special thanks to Vanessa Barosso, Natasha Cree and Natalie Stubbs, apologies if I forgot to mention anyone working in the background.

Daniel · 27 October 2023

Agent replied · 22 October 2024

Dear Daniel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Im giving five star only to Connor…

Im giving five star only to Connor manager of the property management department. After 5 long months of stress and frustration for unsolved issues of the property, he has took charge of the situation and helped us promptly getting all sorted in couple of weeks. Amazing job. Thank you so much Connor!

Laura · 5 September 2024

Agent replied · 22 October 2024

Dear Laura, Thank you for taking the time to leave a lovely review regarding Connor. Kind regards, Asma, Customer Relations Team

5/5

Google

Anton has been great help finding properties in Ealing and providing plenty of important information based on my situation. I can tell he’s a driven guy and have even referred a friend directly to him thanks to my experience with him at Dexters. Great work Anton!

Lucas · 6 December 2024

Agent replied · 11 December 2024

Anton has been great help finding properties in Ealing and providing plenty of important information based on my situation. I can tell he’s a driven guy and have even referred a friend directly to him thanks to my experience with him at Dexters. Great work Anton!

5/5

Google

Have been dealing with Dexters Ealing over the last couple of weeks buying my first property. Gurinder has been absolutely fantastic from the get go. Very quick to get a viewing and then helping me through the offer process and through the next stages of buying a property. She has been really attentive with quick responses to emails from me, and very friendly and professional over the phone

Jonathon · 24 October 2023

Agent replied · 23 October 2024

Dear Jonathon, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Always a smotth experience

Dexter's are really friendly and go out of their way to help. I dealt with Petros Giorganios who was always on top of any queries or anything that needed attending to, it was always a smooth experience dealing with him.Great with updates and arranging works to be done and always good to speak to

Craig · 31 July 2024

Agent replied · 22 October 2024

Dear Craig, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Google

Alex Lund and Shan Lewis were absolutely brilliant with their help, advice and knowledge when it came to renting out my property for the first time. They listened to my requirements and let the flat in under a week. Throughout the process they have kept me informed daily and have made my life incredibly easy! If anyone is renting their property out for the first time and is slightly daunted by the task, I'd highly recommend speaking to Alex and Shan. A potentially stressful time made very easy by a wonderful team - thank you!

E · 24 October 2022

Agent replied · 23 October 2024

Dear Ellie, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I have a lot of positive things to say about my experience with Dexters, Ealing. We worked with Ally to get our Ealing property over the line. Ally was a real go-getter and stayed positive throughout despite the various hiccups with the conveyancers. Ally pushed hard to get answers to our questions and always responded quickly - even if it was just to hear my gripes about the slow progress at times. Ally was a star and I'd highly recommend her and the entire Dexters team in Ealing.

Brendan · 24 October 2022

Agent replied · 23 October 2024

Dear Brendan, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I am writing to commend Tom Ellis at Dexters in Ealing for his handling of the sale of my flat. From start to finish, he acted with absolute professionalism, keeping me informed daily of the evolution of the transaction, being accessible at all times, whether at the office or by email and phone, helping with visits to the flat to provide certain details that I requested while I was out of the country, and liaising continuously with the buyer and their legal team to monitor progress up to the day of completion. His friendly yet professional client approach and manner complement his outstanding overall performance, and show clearly that Tom is an asset to the company, deserving to be amply rewarded for it.

Christian · 24 October 2022

Agent replied · 23 October 2024

Dear Christian, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We are renting a lovely 2 bedroom luxury apartment through Dexters in Park Hill. Alex Lund and his team have been absolutely fabulous. Dexters started to market our property within a day of us appointing them and then the whole team were patient as our onward property purchase got delayed. They kept being in communication and arranged multiple viewing negotiating with potential tenants in spite of a degree of uncertainty around the start date. During this process, we got three offers at our asking price and several other interests out of around 12 viewings conducted. We were very particular about the tenant profile that we wanted and Dexters did their best to get only those tenants who would fit the profile and the uncertainty around the start date. Final conclusion is that we now have a lovely family of four living in our cosy apartment and we are very happy with the tenants coupled with the fact that we got asking price. An additional feature is that Alex and team made sure that the tenants are also happy by suggesting changes/upgrades to our already high spec property thereby making the tenants extremely happy. Very good service and communication all around. Would highly recommend letting via Dexters as a landlord.

Inspiration · 24 October 2022

Agent replied · 23 October 2024

Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Ealing office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Ealing

How many reviews does Dexters Ealing have?

Dexters's Ealing office has 2,220 reviews across three platforms: 338 on Google, 2 on Facebook (across the whole business), 1,880 on Trustpilot (across the whole business).

What is Dexters Ealing's rating?

Dexters Ealing is rated 4.4 out of 5 across all 2,220 reviews, and 4.7 out of 5 on Google from 338 reviews.

Where is Dexters's Ealing office?

Dexters Ealing, 2 New Ealing Broadway, London, W5 2NU, W5 2NU.

The Trusted Agent

Is this your office? Claim your page.