Dexters Ealing reviews

★★★★★ 5/5

Google

The team at Dexters have been brilliant, I have done multiple transactions with them over the years and they have always been responsive and efficient. Alex was always easy to reach and went above and beyond to manage the transaction allowing it to flow seamlessly. Nick and Gurinder were also extremely helpful throughout the whole process. Would highly recommend the team at Dexters Ealing Broadway.

Sandeep · 27 November 2024

★★★★★ 5/5

Trustpilot

Smooth renting journey

My partner and I have been renting with Dexters for just over a year. The experience so far has been very smooth - particularly on the property management side where Petros Giorganios has been on hand to resolve maintenance issues.

Conor · 17 June 2026

★★★★★ 5/5

Trustpilot

Christian Pengally

Christian Pengally , Head of Management at the Ealing Office is really helpful and gets the job done. Special thanks to him and his team .

Arjun · 18 September 2026

★★★★★ 5/5

Trustpilot

High quality property management from Donalina Gargrupe

I have worked with Donalina Gargrupe, who has been an excellent property manager. I really like the fact that she has always consulted me quickly about any problems that arise in a calm and professional manner, as well as making sure I get reasonably priced quotes for work that needs doing. I have appreciated her advice and feel she has helped me to be a good landlord. I have not always had the communication I want from property managers in the past and wish there were more like Donalina!

Tina · 4 March 2024

★★★★★ 5/5

Google

Alex has been the most professional and efficient agent I’ve worked with, helping us move the transaction forward as quickly as possible. Anytime we needed something, he went above and beyond to communicate with the seller to make sure everything was handled in a timely and effective manner. Honestly, if I ever decide to sell my property, I really hope Alex is still in the office.

Su · 2 November 2024

★★★★★ 5/5

Trustpilot

Would highly recommend Alistair if you want an active agent to represent you!

Would highly recommend Alistair if you are buying or selling a property. He is professional, reliable and will work tirelessly to ensure the client's preferred timescales are met and happy to assist the clients and third parties involved in the transaction. Thank you for your help in assisting with the recent transaction and look forward to working with you again in the future. Bhavna at Chadwick Lawrence Solicitors

Bhavna · 2 October 2024

★★★★★ 5/5

Google

I have recently had the pleasure of finding a flat for rent through Cameron Ebanks of the Ealing branch of Dexters. He made a real difference to the entire process with his easy going but professional manner backed up by a sound knowledge of his area and business. He was head and shoulders above the competition and was prepared to put himself out for us. I can recommend him most highly. Thank you Cameron. Best wishes Berit

Berit · 26 April 2024

★★★★★ 5/5

Google

Thank you, Lara, for your exceptional service in helping me finding a flat. From the moment I reached out to her, she demonstrated utmost professionalism, efficiency, and friendliness throughout the entire process. Lara went above and beyond to understand my needs and preferences, swiftly presenting me with several options that matched my criteria perfectly. Her attention to detail and knowledge of the market were truly impressive, ensuring that every aspect of the renting process was seamless and stress-free. Not only did Lara find me a flat quickly, but she also guided me through each step with patience and clarity, making sure I felt confident and informed at every stage. Her dedication to providing outstanding customer service is truly commendable. I highly recommend Lara to anyone in need of an estate agent who values professionalism, efficiency, and a friendly demeanor. Thank you, Lara, for your exceptional assistance.

Mohammad · 25 February 2024

★★★★★ 5/5

Google

Dale truly went above and beyond to secure my property. From the initial search to closing, he worked tirelessly and efficiently, supporting me every step of the way. He knew I wanted something quick and he really made it happen. From the viewing to signing tenancy , it took 3 days.His dedication and professionalism made the entire process smooth and stress-free. He tried really hard to cater to my requests and make it a personalised service. I highly recommend Dale to anyone in need of a reliable and dedicated estate agent.

Abdullah · 25 February 2024

★★★★★ 5/5

Google

I was a bit wary of Dexters, as they are such a mainstream estate Agents, but I was proved wrong. They dealt with my purchase in a thoroughly professional and efficient manner. Special mention goes to Alex Jones, (Ealing Broadway branch) who was my main point of contact. He was so on the ball and responded quickly to every query I had. I emailed him recently on a Bank Holiday, expecting a reply the next day and he replied within 5 minutes. I dealt with a few others when Alex was away and found them all to be efficient, respectful and friendly. a very well-run estate agents.

Rachel · 17 June 2025

★★★★★ 5/5

Trustpilot

Great service and very helpful

Rai Gega was very helpful throughout the tenancy change. He communicated clearly and made the whole process smooth and straightforward. Thank you for your help!

Jingqi · 17 September 2026

★★★★★ 5/5

Google

Myself and my partner have gone through Dexters Ealing to rent our first flat together. We have been supported by Natasha, the estate agent and she has been absolutely amazing and patient. The support we have received from her has been immaculate and she truly is a star in the work that she does. Thank you so much Natasha, the team are very lucky to have you!

Sabrine · 23 September 2024

★★★★★ 5/5

Google

A very big shout out to Cameron E Banks for helping and finding a house so quickly and efficiently in a very organised and swift manner, and a big thank you for all the staff who working in Ealing branch, to let me connect with him, whenever it was needed. Highly recommend Dexters Ealing branch, if anyone wants to get a house.

Rohit · 4 December 2024

★★★★★ 5/5

Trustpilot

It all comes down to the individual…

It all comes down to the individual agent you have as your contact, and I count myself very lucky to have Fahima as my contact. I have been with Dexters for many years and have had good experience over the years, but I find that Fahima is outstanding. My wife and I met her at the apartment and found her charming. She has also dealt very proficiently with a contractor who did a very poor job and who were uncooperative in returning to remedy the problem (and who in my opinion Dexters should never use). Eventually I gave up with them, and Fahima found a very satisfactory alternative who was new to Dexters. In my opinion she is a great advertisement for Dexters.

David · 17 January 2024

★★★★★ 4/5

Trustpilot

Been in the apartment since Sept last…

Been in the apartment since Sept last year I won’t lie there where some issues that got me angry I.e Mould, the house heaters , where to mount my bike to name but a few but am happy to say that from the moment I got in touch with Poppy he really made sure that all the issues are sorted out, he is prompt in answering emails and following up. Latest was the fridge issue I had to send him mail to thank him for the effort. I thought I should put my appreciation here.

Collin · 22 May 2025

★★★★★ 5/5

Google

We’ve used Dexter’s estate agents to help us find a rental property in Ealing area, we’re relocating from Newcastle and know very little about the area and house prices. Daniella was amazing, offering sound advice and a variety of property options to meet our requirements. We received a 5 star service. ⭐️⭐️⭐️⭐️⭐️ I would recommend Daniella / Dexter’s to anyone looking to rent or landlord wishing to find a reliable agent.

Emma · 25 June 2024

★★★★★ 5/5

Google

Exceptional Service from Dexters Ealing Broadway Real Estate Agency! I recently had the pleasure of working with Dexters Real Estate Agency during the process of renting our new flat, and I can confidently say that they are one of the best agencies in the business. The level of service we received was nothing short of excellent, and I am more than satisfied with our overall experience. From the beginning, Rohan Goddard, our dedicated agent at Dexters, went above and beyond to ensure that the entire rental process was smooth. His commitment to providing exceptional customer service was evident in every interaction we had with him. Rohan was not only professional but also incredibly attentive, making us feel valued as clients. What sets Dexters apart is not only the individual efforts of their agents but also the cohesive teamwork displayed throughout our engagement. Even when Rohan was not available, his colleagues Cameron and others seamlessly stepped in to provide timely and helpful responses. It's clear that the team at Dexters operates like a well-oiled machine, ensuring that clients receive consistent and top-notch service regardless of the specific agent assisting them. The communication throughout the process was impeccable, with prompt and informative responses to any queries we had. This level of transparency and efficiency greatly contributed to a positive experience and built a high level of trust between us and the agency. In addition to their outstanding service, Dexters demonstrated a genuine interest in understanding our needs and preferences. This customer-centric approach sets them apart from other agencies, making the entire journey of finding and securing our new flat a pleasant one. In conclusion, I wholeheartedly recommend Dexters Real Estate Agency to anyone in search of a reliable and customer-focused team for their real estate needs. The combination of exceptional individual efforts, teamwork, and a commitment to client satisfaction make Dexters a standout choice in the competitive real estate market. I am grateful for the fantastic service we received and will undoubtedly turn to Dexters for any future real estate endeavors. Osjen Mendez.

Osjen · 27 December 2023

★★★★★ 5/5

Trustpilot

Helpful, diligent and polite

I am a landlord and recently asked Dexters, specifically Neil Plit, if they could or orchestrate activity to meet the new fire door regulations. Neil has been exceptionally accommodating and kept me updated every step of the way. Neil was also very helpful, efficient and empathetic when there was a pipe leak in the last year. Their contractors are always first rate and diligent in their work.

Eldritch · 24 August 2024

★★★★★ 1/5

Trustpilot

Dear Dexters (Asma Chughtai

Dear Dexters (Asma Chughtai, Customer Relations Team ), I can confidently say I’ve been a good tenant. We’ve consistently paid rent, and there have been no issues during our one-and-a-half-year stay. Although there was a three-month renovation for one of the bathrooms (located in our bedroom), which I can’t currently use, nothing else has been broken. I am writing to express my concern about the experiences I have endured over the past year and a half as a tenant at 55 Queens Gardens. The consistent stress arising from unilateral practices during our tenure has been evident in numerous email exchanges, covering everything from trivial matters to emergency situations. Throughout, we have consistently adhered to your preferred methods of resolution.The issue lies in the inconsistent workflow and frequent turnover of personnel, coupled with the frustration of not receiving responses for at least a week. It’s noteworthy that notifications from Dexters about various situations are often last-minute, creating an unfair and stressful environment.Despite having a 2-year lease agreement, we terminated our contract with Dexter’s on November 8th due to the conclusion of the contracts between Dexter’s and the landlord. We meticulously followed the outlined rules in the contract for handover. However, we are perplexed by the continuous delays in receiving responses.We have heard that the landlord raised concerns about wall paint (for which we had a permit and left in good condition) and water marks related to the laundry and dishwasher machine (in the same condition as when we moved in). We submitted references by comparing the check-in and check-out lists, and our position, asserting that there are no discrepancies, has not been addressed in any of the numerous emails. The latest email received last Friday stated that we would receive results this Monday. However, we sent another email yesterday and have yet to receive a response from Paul, the senior representative, causing additional concern.The points I wish to convey are: 1. Why haven’t we received a response regarding the evidence we submitted, questioning why we should pay for costs not in line with the contract rules? 2. Why is there a consistent delay, and why do we have to continually send emails, pleading for a response? 3. I am appealing to the stress and unfairness I am currently experiencing in this situation as a tenant with Dexters.Could you please provide assistance in resolving this matter promptly?Sincerely,Hyo Joo Lee

Hyo · 15 December 2023

★★★★★ 5/5

Trustpilot

Nice service - Petros - Dexters North Property Management Team

Good service, always clear communication. I have been renting from Dexters for more than a year. My house is under Dexters North Property Management Team, my personal property assistant is Petros. He always helps me with all my queries pretty fast and condition of property is always brilliant - regular checks of carpets, filters for AC system, maintenance etc. Actually Petros is one of those people who really want to help you if you face any issues with your flat.I am going to prolong my contract with them in a year

Vsevolod · 8 December 2023

★★★★★ 4/5

Trustpilot

I lived in a Dexters new build (Ambrose…

I lived in a Dexters new build (Ambrose House) for about 18 months from 2022-2023. Although there were some promised amenities that weren't delivered (gym, Tesco express, etc), a lower score wouldn't reflect the service we received from two attentive members of the team who went above and beyond.I was particularly impressed by Petros when he came on board. I found him personable, responsive and helpful. He and Suzy, another fabulous associate, are great members of the Dexters team and every interaction with them was pleasant. Suzy provided clear and consistent phone and email support and advice during our moving out period and Petros was proactive in ensuring we received our deposit once the necessary checks were done on our apartment.

Oreoluwa · 7 December 2023

★★★★★ 5/5

Trustpilot

Peckham office

Beyonce at the Peckham office was great! Beyonce was patient, honest and helpful throughout our search. We'd go back to her again!

Rhys · 17 September 2026

★★★★★ 5/5

Trustpilot

Where do I start?

Working with Kiera and the team at the Property Management department has been extremely smooth, The fast response and accurate measures taken by Kiera has helped us swiftly run alongside both Kiera and the team, The professionalism provided by Kiera is outstanding; as they say experience is key and thats what Kiera provides on every contact ! We have been working with Kiera just under a year and it is a pleasure working with Kiera and the team ! The property management team are very proactive with little, to no mistakes. Why choose another agency after reading this review? Stick to dexters thats all I can say.

Saem · 4 December 2023

★★★★★ 5/5

Trustpilot

Best in Class Property Management Services

I have been with Dexters for several years and what i really appreciate is that they go above and beyond. They really partner with customers to ensure the best outcome. Their entre team are amazing and take customer service to a whole new level. I would always recommend Dexters to any Landlord or tenant for efficient and best-in-class services. A personal thank you to Property Manager Marco Correia, for being an excellent solution oriented and very prompt manager.

Janet · 16 January 2024