Trusted Agent profile · Ealing

Dexters Ealing reviews

4.4

★★★★★ Great

2,220 reviews across 3 platforms

2 New Ealing Broadway, London, W5 2NU, W5 2NU

Dexters's office in Ealing, at 2 New Ealing Broadway, is rated 4.4 out of 5 across 2,220 reviews on three platforms, including 338 Google reviews rated 4.7.

Google logo

4.7 / 5

338

Reviews on Google

This office

Facebook logo

3.0 / 5

2

Reviews on Facebook

Business-wide

Trustpilot logo

1,880

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Ealing office, from every platform, shown as written. First names only.

5/5

Google

Daniella's support and clear communication was brilliant, she helped me to understand key points that I should consider for my rental search and she was very honest about the options I could approach, after her advise, I now feel more secure to go for a long term contract. Thanks Daniella!

Maria · 26 May 2024

Agent replied · 23 October 2024

Dear Maria, Thank you for your kind comments regarding Daniella and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Alex and the team are always highly efficient, hard working and very pleasant to work with. They offer high standards of customer service and have a great eye for detail, which means that all processes work quickly and smoothly. I am very happy to recommend them and will definitely come back to them again in future.

Colette · 26 January 2024

Agent replied · 23 October 2024

Dear Colette, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great experience working with Naiomi Auguste

I have great experience working with Naiomi Auguste as my property manager. She is always quick to respond, efficient in dealing with any issues and makes sure things get done. Communication is clear and professional, and it’s reassuring to know that any concerns are handled promptly. I would highly recommend her to anyone looking for a reliable and proactive property manager.

BCS · 24 June 2026

5/5

Trustpilot

Excellent communications

Donalina has been instrumental in keeping me updated with an issue I reported around a water leak in a flat above mine. She always called me and for me that’s the best thing about her. So many times I engage with agents who say they’ll call back and it never happens. Not the case with Donalina. Very good 👍🏽.

Tita · 18 November 2023

Agent replied · 22 October 2024

Dear Tita, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great services and very professional

We recently moved into our new rental house with help from Ashley at Dexters Battersea. Ashley has been super helpful throughout the whole rental process. Very professional, effective, thoughtful, and perfect in following up and giving updates. We are very impressed with the service that Ashley provided. We were dealing with another Real Estate company when looking for a rental house in the same area, and we were so glad that we went with Dexters but not the other company which happened to carry the same house we rented through Dexters!

Daphne · 22 September 2021

Agent replied · 23 November 2024

Dear Daphne, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Dexters (Ealing Broadway) were extremely helpful and pro active on the purchase of a flat in Ealing Broadway. Gurinda Birk was paticularly helpful in making the deal happen in spite of the flat having originally been taken off the market. You were professional, thought outside the box, responded quickly and got things done. Many thanks. Simon Webb

Simon · 27 December 2023

Agent replied · 23 October 2024

Dear Simon, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Our experience with Dexters, in particular Alex and Devon, has been brilliant. Devon showed us around our now current flat and he was very knowledegable and nothing was too much trouble. Alex was excellent at keeping us in the loop and I cannot fault the communication between ourselves and the agency. Absolutely would recommend Dexters Ealing to anyone!

Hannah · 27 November 2023

Agent replied · 23 October 2024

Dear Hannah, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent and professional

This is the first time I’ve let a property and I’ve found the islington branch to be excellent .. I’ve dealt with Adam king and Jude hill and they both been great ( being new to this I’ve had lots of questions and they both been on hand to answer all my queries immediately !!) they rented my property within days of me instructing them which is fantastic .. excellent and professional service would happily recommend them .

Mr · 19 December 2021

Agent replied · 22 October 2024

Dear Mr Lancaster, thank you for taking the time to leave a 5* review for the team in our Islington office. I will ensure your lovely comments are passed onto the team. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Highly recommended and great service! (:

We've just moved to a property managed by Dexters, and we are extremely satisfied with the service we received until now. Our property manager Neil Plitis was and is very quick to resolve any issues we have and provide us with the right solutions.

NBC · 23 August 2024

Agent replied · 22 October 2024

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Terrific 🙂

Moved into a rental property recently and Dexter’s are hands down the best property agency I’ve experienced. We had a long list of requests and our property manager Nabil has been incredibly helpful and responsive. ⭐️⭐️⭐️⭐️⭐️

JD · 20 December 2024

Agent replied · 22 October 2024

Dear JD, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We recently moved away from the area under the supervision of Charmaine and needless to say she was fantastic through out, from start to finish. Polite, professional, hard working and positive. Charmaine kept us informed and showed real care when it came to us as tenants. Due to this, the move was stress free and easy, thank you Charmaine!!

T · 24 October 2023

Agent replied · 23 October 2024

Dear T P, Thank you for your kind comments regarding the Ealing team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I cannot recommend Angel and the team at Dexters in Ealing highly enough. From the start, Angel has provided a first-class service with the utmost professionalism and care for my property search! Communication was outstanding as was the care and attention she paid to my property wants and requirements. Thank you for your help in my property search Angel!

Ryan · 24 October 2023

Agent replied · 23 October 2024

Dear Ryan, We really appreciate you taking the time to leave such lovely comments about Angel. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Ealing team in the future. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Dexters - tenants beware

A friend has been waiting three weeks for central heating to be restored. His wife is nursing a four month old in a freezing flat. There is mould growing in the flat and the baby has developed a cough. Subcontractors and Dexters are unable to establish a timeframe to get adequate heating working again. Snow is forecast…..

Liz · 27 November 2023

Agent replied · 22 October 2024

Dear Liz, I am sorry to read your 1* review comments. Thank you for providing further information to us. I have passed your comments to our Area Director as we are keen to discuss this further. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great service from property managers

Dexters manages the apartment I rent in Lower Holloway, they are very supportive and quick whenever we signal an issue in the property. During the last visit, their Senior Property Manager Petros Giorganios went above and beyond in showing us how to better use and maintain the heating system, on top of being very kind and courteous.

Davide · 24 November 2023

Agent replied · 22 October 2024

Dear Davide, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Worst estate agency

Worst estate agency, was a nightmare living in 121A Darwin Road. No sound proof, creaky floors, history of neighbours fighting bcoz of it. Being let out inspite of all this. Property Manager never replies back to emails. No action taken even after 9 months. Boiler was broken from almost a month and lived without heating or hot water. Finally gave up and moved out. Not a word of apology from them, they are chasing now regarding contract.

Sunil · 13 December 2021

Agent replied · 22 October 2024

Dear Sunil, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us on customerrelations@dexters.co.uk and we would be happy to look into this further. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Dexters, Devon is a credit to your team. He worked so hard on trying to finding me a property. Always a joy to speak with and see, due to his passion to help find that right property.

Kim · 20 November 2024

Agent replied · 11 December 2024

Dear Kim, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Petros was outstanding in customer…

Petros was outstanding in customer care, I email or call him for any issue with regards to my apartment, and he would always handle it with best care. I would say agents like Petros are an asset to the Dexter. I wish Petros good luck in all future endeavours.

Mr · 3 May 2024

Agent replied · 22 October 2024

Dear Seniya, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

I was absolutely struggling to find a property with many estate agents not really putting in the effort, until I spoke with Kenza at Dexters. She really put in the time and effort into understanding what me and my partner needed and within a week we signed the contract to our apartment! She was super helpful in guiding us through the steps and I’m honestly very thankful. Thank you Kenza!

Joelle · 24 October 2022

Agent replied · 23 October 2024

Dear Joelle, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Suzi Littler was very polite on the…

Suzi Littler was very polite on the phone, she was well informed about the situation in question and was clear about the way forward.

Laura · 16 March 2026

5/5

Google

We rented a place through Dexters for the second time. Working with Daniella was great 💯. She explained things clearly and kept us updated all along. She even helped us when we got stuck during the process by simplifying the details for us. We highly recommend using Dexters. …

Vaibhav · 26 April 2024

Agent replied · 23 October 2024

Dear Vaibhav, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Daniella. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Ben and Devon at the Ealing Broadway Branch gave us excellent service and managed the whole lettings process efficiently and effectively. They were proactive and helpful and the reception was always warm. Well Done and Thanks to Ben and Devon

Andrew · 23 September 2024

Agent replied · 23 October 2024

Dear Andrew, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Trustpilot

Excellent sales progression

Have recently been involved in a transaction with Dexters where Alistair Maclean was instrumental in ironing out the issues required to move the transaction forward to exchange. His input and diligence was extremely beneficial to the transaction, so i'd have no hesitation in recommending Alistair and would welcome his involvement in future.

Christopher · 15 February 2024

Agent replied · 22 October 2024

Dear Christopher, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Thanks Natasha & Dexters!

We've had a fantastic time staying at a property managed by Natasha over the last three years. Natasha and her team are always available, and any issues with the property are always promptly resolved. We can only recommend Natasha, as we know how much difference an attentive and competent property agent like Natasha makes! Alen & Margherita

AM · 24 October 2023

Agent replied · 22 October 2024

Dear Alen and Margherita, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Joe Read was quick in response and…

Joe Read was quick in response and clear in the market response to evolving higher rental demands due to higher interest base rates. He was knowledgeable and very pleasant to talk to and gave me the assurance that I have put tenant finding in competent hands when my wish for professional corporate employees were adhered to. Thank you, Joe.Susie Heupel

Susie · 9 August 2023

Agent replied · 22 October 2024

Dear Susie, We really appreciate you taking the time to leave such lovely comments about Joe. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Ealing

How many reviews does Dexters Ealing have?

Dexters's Ealing office has 2,220 reviews across three platforms: 338 on Google, 2 on Facebook (across the whole business), 1,880 on Trustpilot (across the whole business).

What is Dexters Ealing's rating?

Dexters Ealing is rated 4.4 out of 5 across all 2,220 reviews, and 4.7 out of 5 on Google from 338 reviews.

Where is Dexters's Ealing office?

Dexters Ealing, 2 New Ealing Broadway, London, W5 2NU, W5 2NU.

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