Trusted Agent profile · Duston, Northamptonshire

Jackson Grundy Duston reviews

4.9

★★★★★ Excellent

147 reviews across 1 platform

Gough Lodge, Main Road, Duston, Northamptonshire, NN5 6JJ

Part of Jackson Grundy, see every office.

Jackson Grundy's office in Duston, Northamptonshire, at Gough Lodge, is rated 4.9 out of 5 across 147 reviews on 1 platform, including 147 Google reviews rated 4.9.

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4.9 / 5

147

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Duston office, from every platform, shown as written. First names only.

5/5

Google

You won't find another estate agent better than these guys, if i could give 10 stars; i would. From start to finish I have been provided the best guidance and support. Massive thank you to Ricky and Becky have been utterly fabulous and are a credit to the JG team.

Kimberley · 22 March 2023

Agent replied · 21 March 2024

Thank you for leaving such a delightful review of your experience with Becky, Ricky and the team Kimberley, your comments are so gratefully received. And many thanks for trusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

From the moment we contacted Jackson Grundy we received a first class professional service - Chris, Becky & Megan combined to sell our house in a little over 3 weeks (22 days ) - after the sale had been agreed Becky did everything in her power to achieve completion, keeping all parties involved up to date with excellent communication, because of this we were able to move into our new home within 12 weeks of accepting the offer. Well done to all involved it was great to receive such excellent service at such a trying time

Tony · 22 May 2024

Agent replied · 21 June 2024

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with the Jackson Grundy team during your house sale. We're grateful for the opportunity to assist you and are pleased that Chris, Becky and Megan were knowledgeable & helpful. If you ever need assistance in the future, please don't hesitate to reach out. Kind regards - Alex, Jackson Grundy

5/5

Google

I can t find words to thanks the agency Jackson Grundy Estate Agents and especially Becky and Ricky for yours help given during the process of buying the house.Mortgage advisor from agency was very good .Becky has been absolutely incredible. Very prompt communication and super friendly.Thank you so much for all .With regards,Radu.

Radu · 14 October 2022

Agent replied

Thank you both so much for your kind words and positive rating Radu, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Excellent service from start to completion. Jackson Grundy were outstanding in their customer service. Efficient helpful and always in regular contact. The whole selling experience was great. Becky was extremely confident having the ability to reassure us, when we had any problems. Outstanding knowledge of the property market business. 100% Recommend !!

Garry · 13 November 2022

Agent replied

Thank you for providing such positive feedback regarding your experience with the team Garry, and many thanks for your custom. Best regards, Nick - Jackson Grundy.

5/5

Google

Yet another sale where Ricky has supported me. It has been a rollercoaster ride full of rants and tears, but Ricky has been there for me and listened to it all - always managing to calm me down and give me advice for the next step. Wouldn't have gotten through it without him. Couldn't recommend more highly!

Charlotte · 13 March 2022

Agent replied

Thanks so much Charlotte for leaving such a lovely review, it means a lot. It's great to hear you felt supported along the way and we're proud of how much Ricky cares about his job and his clients. All the best, Nick - Jackson Grundy

5/5

Google

A professional, patient, friendly service. They listened and were always at the end of the phone. The team went above and beyond at all times. A great team a special mention to Ricky, Becky and Chris. I would highly recommend this branch to anyone wishing to sell or buy a property.

Hayley · 14 October 2022

Agent replied

Thank you so much for leaving such a positive review and rating of your experience Hayley, it is very much appreciated...as is your custom. Best regards, Nick - Jackson Grundy

5/5

Google

The 5 star company, which help me in getting my dream house, all the staff in jackson grundy is professional to make your house buying journey a piece of butter. I specially want to mention Becky Toone, who was always proactive to help me if I stuck anywhere in the process. Highly recommended Jackson Grundy.

Preet · 13 April 2025

Agent replied · 25 October 2024

Thank you so much for your amazing review. We're thrilled that Becky’s proactive approach made your experience smooth and easy. We truly appreciate your recommendation and are always here to help with anything you may need in the future. Kind regards, Alex - Jackson Grundy

5/5

Google

You won't find another estate agent better than these guys, if i could give 10 stars; i would. From start to finish I have been provided the best guidance and support. Massive thank you to Ricky and Becky have been utterly fabulous and are a credit to the JG team.

Mimmie · 26 October 2022

Agent replied · 25 October 2024

Thank you for leaving such a delightful review of your experience with Becky, Ricky and the team Kimberley, your comments are so gratefully received. And many thanks for trusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

We would highly recommend Jackson Grundy Estate Agents Duston! Had a great experience 7 years ago in buying our first home and even better this time around. Special thanks to Becky for keeping us up to date at all times and going above and beyond to help things move faster!

Gabriela · 14 October 2022

Agent replied

Thank you very much for taking the time to leave such positive comments regarding your experience with Becky and the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Duston Main Road - My experience has been nothing short of amazing! Kept updated all the time, answered any questions I had. They were always professional and understanding. I can’t thank them enough! Thank you Becky!

Sophie · 30 November 2023

Agent replied · 21 March 2024

Thank you so much for your kind words and positive Sophie. We will be sure to pass this onto Becky, many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex- Jackson Grundy

5/5

Google

OMG…….the Duston team were amazing. Thank you so much Chris, Becky and Megan. Each of them carried out their individual duties with professionalism, determination and excellent communication skills. Would definitely recommend.

Neil · 21 January 2024

Agent replied · 21 March 2024

Thank you so much Neil - Kind regards, Alex, Jackson Grundy

5/5

Google

You won't find another estate agent better than these guys, if i could give 10 stars; i would. From start to finish I have been provided the best guidance and support. Massive thank you to Ricky and Becky have been utterly fabulous and are a credit to the JG team.

Kimberley · 16 June 2022

Agent replied

Thank you for leaving such a delightful review of your experience with Becky, Ricky and the team Kimberley, your comments are so gratefully received. And many thanks for trusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

The team at Jackson Grundy Duston (Particularly Becky) went above and beyond to look after us and the process as a whole, with the selling of our property. I could not be happier with the service and expertise

Neil · 15 July 2023

Agent replied · 29 July 2023

Thank you so much for leaving such a positive review and for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Thank you, Jackson Grundy, located on Duston Main Road, for delivering exceptional service and support during a challenging relocation. Your communication was outstanding, and you certainly went above and beyond! I highly recommend this agent to anyone in need of moving assistance. Becky, in particular, played a crucial role in ensuring a seamless house purchase. Her incredible abilities to effectively communicate with solicitors and sellers enabled us to receive our house key punctually. Becky, thank you immensely for your invaluable help.

38 · 30 November 2023

Agent replied · 21 March 2024

Thank you so much for your kind words and positive rating. We will be sure to pass this Onto Becky, many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex- Jackson Grundy

5/5

Google

Had a lovely experience with Ricky and Becky from Jackson Grundy in buying our home. Ricky recommended a solicitor to us who was very responsive and Becky was very patient with my many questions about the whole process and always on top of things. Would definitely recommend!

Jennifer · 15 August 2022

Agent replied

Thank you very much for taking the time to leave such positive comments regarding your experience with the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Jackson Grundy recently sold our family home. We had a fantastic experience - with Becky, Chris and team supporting us throughout - taking the stress out of the moving process. They are incredibly knowledgeable, proactive and professional. I would strongly recommend. Thanks all!

Mark · 14 October 2022

Agent replied

Thank you for providing such positive feedback regarding your experience with the team Mark, and many thanks for your custom. Best regards, Nick - Jackson Grundy.

5/5

Google

Fantastic team at Jackson Grundy very helpful in finding my new home they really couldn’t do enough especially Becky who really did go the extra mile chasing up everyone and keeping my move on track. A big thank you to the team👍 …

Lee · 14 October 2022

Agent replied

Thank you so much for your kind words and positive rating Lee, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Superb service by all members of the Jackson Grundy, Duston branch. Able to offer an abundance of help and support during a very stressful time. Special mention to Becky and Ricky, who have been exceptional. And we cannot thank you enough!

Rebecca · 13 December 2022

Agent replied

Thank you so much for leaving such a positive review and rating of your experience Rebecca, it is very much appreciated...as is your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Becky was amazing through the whole process and a big big help for us. Thank you Becky for your amazing service

Lorenco · 22 April 2024

Agent replied · 21 June 2024

Thank you for your 5 star review Lorenco. We're delighted to hear that Becky provided you with excellent service. We'll be sure to pass on your appreciation to her. Kind regards, Alex -Jackson Grundy

5/5

Google

Superb service from start to finish. Kept up to date with what was happening and when the original sale fell through got us a new buyer within 2 days. Everyone in the office very helpful. Would definitely recommend the team at Jackson Grundy.

Colette · 13 April 2025

Agent replied · 23 December 2024

Thank you so much for taking the time to write a review. Your recommendation means the world to us, and we truly appreciate your trust in our team. If there's anything else we can assist with in the future, don't hesitate to get in touch. Kind regards, Alex - Jackson Grundy

5/5

Google

Everyone was really helpful and put us at ease throughout the sale of our home. They were really good at keeping in touch and always answered any questions we had. We are really grateful to Jackson Grundy and the Duston team who were always on hand and gave us an excellent service. Would definitely recommend the team to anyone. Thank you for helping us sell our home in Duston to enable us to do our dream move.

Sue · 19 August 2023

Agent replied · 21 March 2024

Thank you so much for your kind words and positive rating Sue, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex- Jackson Grundy

5/5

Google

Although comprised of a small team, Jackson Grundy provided an excellent service and supported us through the house buying and selling process effectively and efficiently. We would highly recommend using their services.

Michael · 7 August 2025

Agent replied · 13 April 2026

Thank you so much for your kind review and 5 stars. Wishing you all the best in your next chapter, and thank you again for choosing Jackson Grundy

5/5

Google

Jackson Grundy Duston and Becky in particular have been amazing during my very difficult and stressful moving process. Becky goes above and beyond for her clients and I can honestly say I couldn’t have done this without her. Thank you so much!

Claire · 13 April 2025

Agent replied · 23 December 2024

Thank you so much for your kind words. We're thrilled to hear that Becky and the team have been able to support you during your moving process. If there's anything else we can do to help in the future, please don’t hesitate to reach out. Wishing you all the best in your new home. Kind regards, Alex - Jackson Grundy

5/5

Google

I Cannot recommend Jackson Grundy Duston enough! I spoke with Becky first off to arrange viewing on a house we wanted to see, which was easy and saw it the same day!! We met Ricky at the house and he was lovely, told us everything we needed to know which resulted in us putting an offer in and them accepting it same day! We then met Chris who came and viewed our house to put on the market, he was so nice and put me at ease with everything I needed to know etc. Our house was then sold within 24 hours, which was amazingg! I then had frequent contact with Becky along the process and she made me feel at ease, answered any questions and just a genuine lovely lady to speak too! We would definitely use Jackson Grundy again!

Emma · 30 April 2023

Agent replied · 26 August 2023

Thank you so much for leaving such a positive review and rating of your experience with Becky and the Duston team, it is very much appreciated...as is your custom. Best regards, Nick - Jackson Grundy

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