Trusted Agent profile · Duston, Northamptonshire
★★★★★
147 reviews across 1 platform
Gough Lodge, Main Road, Duston, Northamptonshire, NN5 6JJ
Part of Jackson Grundy, see every office.
Jackson Grundy's office in Duston, Northamptonshire, at Gough Lodge, is rated 4.9 out of 5 across 147 reviews on 1 platform, including 147 Google reviews rated 4.9.
Every review we hold for the Duston office, from every platform, shown as written. First names only.
5/5
GoogleGreat service from all the team, from viewing to moving in everyone we spoke to was great and they couldn’t do enough for us. Communication with them was was always easy and we really appreciated the courtesy call after we had moved in to make sure all way okay. Thank you again to you all!
Thank you so much for your kind words and positive rating Ethan, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleEfficient with great communication. I received excellent communication from Jackson Grundy Estate agent, who always kept me in the loop and was very efficient generally. Becky and Team did a great job. We were not forgetting Danielle, who star d the ball oll and till getting in touch to find out how we're progressing in our new house in Duston.
Thank you very much for taking the time to leave such a positive review about your experience with the team Theo, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleGreat experience with Becky selling my property. Communication was great. Would definitely recommend.
Thank you so much for your kind words! We're delighted to hear you had a great experience with Becky. We really appreciate the recommendation and wish you all the best in your next chapter. Kind regards, Alex - Jackson Grundy
5/5
GoogleThe staff at Jackson Grundy made the whole process easy , updating us regularly and guiding us through the whole process. Always very professional and organised and often went above and beyond to help.
Thank you for taking the time to write us a review. It's fantastic to hear that you had a positive experience with our Duston team. Thank you for choosing Jackson Grundy, and if you ever need assistance in the future, we're here to help. Kind regards, Alex - Jackson Grundy
5/5
GoogleDespite a difficult process with a number of hiccups, the team in the Duston office were always helpful and proactive. It really helped us to have an experienced team available to assist with the sale, and we got both viewings and offers extremely quickly. I would not hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism
Thank you very much for providing such a positive review of your experience Ben, your comments are very much appreciated. And many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleJG's 'Village Agency' acted for our sale and purchase during the pandemic. Angela and Alex 's speed and efficiency in getting our property marketed, sale/purchase agreed and all completed along with good communications throughout was impressive and the reason I have used the agency many times over the years.PositiveResponsiveness, Professionalism
Thank you so much for taking the time to provide such positive feedback of your experience Mark, and many thanks for your repeated custom through the years...it is much appreciated. Best regards, Nick - Jackson Grundy
5/5
GoogleIf we could have given more than 5 stars, we would have done. A truly amazing team! Nothing was too much trouble. Becky, who we mainly dealt with, was brilliant. Her tenacity, caring approach and efficiency was outstanding. Well done Duston branch. We thoroughly recommend Jackson Grundy!
Thank you very much for taking the time to leave such positive comments regarding your experience with Becky and the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleJackson Grundy is great. Becky and her team are so professional and made our process so much easier. They are always responsive!
1/5
GoogleSo my story with this estate agency while i was looking for a property i have finally found the one with jackson grundy. After months waiting the landlord was looking for a house no pressure i continued to wait then had enough started looking else where then i was at the process of purchasing another property . They then called me saying this one the landlord has finally found hes and we can crack on if i am still interested & they gave me there 100% words that its mine!! Afterwards the landlord couldn’t get that house & i have lost the one i was purchasing. Then I complained there staff said it’s irrelevant apparently!! Absolutely disgusting don’t recommend this estate agency after all these months waiting i have seen several houses they have put but no contact was made to say mr ali we have another property. Absolutely no communication skills. I feel personally this establishment needs to learn how to treat there customers i was a first time buyer with everything ready! And they messed me about! I shall not recommend this company to no one.
5/5
GoogleI can't praise Duston Jackson Grundy estate agents enough. They have gone the extra mile to get this sale through. Working nonstop. They have been unfailingly cheerful and positive. Absolutely excellent service.
Thank you so much for your kind words and positive rating Hazel, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex- Jackson Grundy
5/5
GoogleGreat service from beginning to end from all including James dealing with our mortgage. Becky especially was always so hands on and professional. Always chasing with immediate correspondence from all parties involved. Becky works tirelessly on your behalf.
Thank you for your kind words and positive rating Elaine, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleFriendly, professional service from both Angela at the Village Agency who sold our house in record time and Sarah in the Duston office when we bought a bungalow fraught with problems - both went above and beyond to help and assist in any way they could - would highly recommend.
Thank you so much for taking the time to leave such a positive review of your experience Thelma, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleThank you Jackson Grundy, Duston, for selling our house in record time. Jackson Grundy have kept us informed through out the sale. We will definitely use Jackson Grundy should we sell again. To the staff in Duston thank you again for the wonderful service. Victor and Shirley Pais
Thank you very much for your kind words Mr and Mrs Pais, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleAmazing Service! If your thinking about buying or selling a home go to Jackson Grundy. Ricky and Becky have been so helpful and honestly couldn't have asked for anything more. It made buying a house such an easier process with their help.
Thank you so much for your kind words and positive rating of your experience with Ricky and Becky Hannah, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleVery nice people... thank you for the Pepsi ;)
You are so welcome, best wishes from the Duston branch!
5/5
GoogleI found the team very helpful and knowledgeable, they did a great job of selling our house
Thank you so much for your kind words and positive rating Chris. Many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex - Jackson Grundy
5/5
GoogleA very professional and friendly team. I would highly recommend Jackson Grundy for selling your property and have no hesitation in giving them a five star rating 😊 …
Thank you so much for your kind words and positive rating Lisa, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleFrom valuation right through to completion Becky and Chris proved the value of using local agents. A responsive and professional manner throughout made the process far less stressful than we expected.
Thank you very much for taking the time to leave such positive comments regarding your experience with Becky, Chris and the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleThe team at the Jackson Grundy Duston branch were great! They found us our dream home and helped our sale and purchase go through as smoothly and quickly as possible!
Thank you so much for your kind words and positive rating Chelsea, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleFantastic Helpful Team of lovely people who help you all the way through the process.
Thank you so much for your kind words and positive rating Andrew, and many thanks for choosing Jackson Grundy. Best regards, Alex- Jackson Grundy
5/5
GoogleFriendly, approachable and very efficient
Thank you so much for your kind words and positive rating. We will be sure to pass this onto the team, many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex - Jackson Grundy
5/5
GoogleVery helpful and willing to put themselves out a little.
Thank you so much for your kind words and positive rating Jacqui. Best regards, Alex- Jackson Grundy
5/5
GoogleExcellent service. Very professional, helpful and dealt with all aspects in respect of the sale of our property. Highly recommend. Thank you
Thank you very much for taking the time to leave such positive feedback Angela, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleLovely, pleasant, knowledgeable and helpful team. They helped make the process of moving a lot easier.
Thank you so much for your kind words and positive rating Paul, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
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