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Jackson Grundy Duston reviews

4.9

★★★★★ Excellent

147 reviews across 1 platform

Gough Lodge, Main Road, Duston, NN5 6JJ

Part of Jackson Grundy, see every office.

Jackson Grundy's Duston office at Gough Lodge is rated 4.9 out of 5 across 147 reviews on 1 platform, including 147 Google reviews rated 4.9.

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4.9 / 5

147

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Duston office, from every platform, shown as written. First names only.

5/5

Google

From start to finish there is not a bad word I can say from the duston branch, Chris was great on the valuation. Nicky helping us find the right house, and becky who I dealt woth the most, from the sale of my house to the purchase of my new house, becky couldn't of been more helpful, always keeping me updated chasing solicitors. Becky was amazing. Thank you so much for all you support and help. I highly recommend Jackson Grundy the duston branch.

Reggie · 14 October 2022

Agent replied

Thank you so much for leaving such a positive review and rating of your experience Reggie, it is very much appreciated...as is your custom. Best regards, Nick - Jackson Grundy

5/5

Google

We purchased a house which was marketed by Jackson Grundy - Becky and the team were excellent from start to finish. Becky went the extra mile to keep us informed and resolve issues that arose.

Naomi · 13 April 2025

Agent replied · 9 December 2024

Thank you for sharing your experience with Becky and the team at Jackson Grundy. Becky takes great pride in providing clear communication and going the extra mile to resolve any issues, and it’s wonderful to see her hard work reflected in … More

5/5

Google

We had a great experience selling our house through Jackson Grundy Estate agents. Megan Jackson was very helpful with all our enquiries and really went beyond her job to be helpful to us. She remained calm and kind while sometimes we got stressed. Angela Edgington was very professional and extremely helpful too. When we had to go into the Duston branch all the staff were very friendly and helpful. Thank you to you all Mr and Mrs Sheridan-Wheeler

Bobby · 15 August 2022

Agent replied

Thank you so much for your kind words and positive rating Bobby, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

I became charged with selling my deceased sisters home back in 2024 and chose Jackson Grundy as the selling agent, where I met with Becky. A lovely lady who listened to my story with compassion, patience and understanding. With the help of her colleagues she found me a buyer who wanted a very quick transaction (6 weeks). Becky managed the conveyancing company with determination and the sale was completed within the 6 week deadline. I found the whole experience very smooth and satisfying. Thankyou to the whole team and especially my main contact, Becky. I highly recommend Jackson Grundy Estate Agents.

Cliff · 17 April 2025

Agent replied · 13 April 2026

Thank you so much for your kind words and for taking the time to share your experience. We’re so sorry for your loss, and glad Becky was able to support you with compassion and care. Your recommendation means a lot to us, and we’ll be sure to pass your thanks on to Becky and the team. Wishing you all the very best, The Jackson Grundy Team

5/5

Google

Fantastic service, super helpful and always prompt - with special thanks to Ricky and Becky for all their efforts helping us secure our first home. We viewed a number of properties in the area prior to purchasing, and always felt as though Ricky was on our side. Not once did we feel pressured into making an offer and always felt that Jackson Grundy had our best interests in mind. After making an offer, Becky did an amazing job of keeping us informed of any updates along the way. When we reached a stumbling block, Becky was great in liaising between us and the seller and getting the matter resolved quickly and decisively. Both made the whole process as stress-free as possible and we can't thank you enough for everything you've done for us these last 3 months. If/when we come to sell the property, Jackson Grundy will be our only consideration, and we wouldn't hesitate to recommend you to friends and family in future. Many thanks and best wishes, Tyrone and Laura

Tyrone · 17 April 2022

Agent replied

Thank you both so much for taking the time to leave such a thoughtful and positive review of your recent experience with Becky, Ricky and the team...it is greatly appreciated. Many thanks for your custom and we wish you every happiness in your first home. Best regards, Nick - Jackson Grundy

5/5

Google

Selling our home was made easy by all at the Duston branch of Jackson Grundy. Thanks to Chris and Brandon for the early sales stage with a huge thank you to Becky for her work in completing the sale. If you’re selling in the area, don’t look anywhere else.

Barry · 4 August 2024

Agent replied · 25 August 2024

Thank you so much for your wonderful review Barry. We're thrilled to hear that Chris, Brandon, and Becky made the process of selling your home smooth and stress-free. Your recommendation means the world to us, and we're glad we could assist you every step of the way. If you ever need anything in the future, please don't hesitate to reach out. Congratulations again on your sale. Kind regards, Alex - Jackson Grundy

5/5

Google

We cannot thank Jackson Grundy highly enough. Becky went above and beyond liaising with all parties for what turned out to be months to secure our cottage for us - and Megan was generous with her time and patience - always happy to help. A friendly and professional team and very highly recommended.

Kate · 22 May 2024

Agent replied · 21 June 2024

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Jackson Grundy. Becky and Megan are indeed invaluable members of our team, and we're delighted that they could assist you in securing your cottage. Kind regards, Alex - Jackson Grundy

5/5

Google

We would highly recommend Jackson Grundy Agents. Both Megan & Angela went above and beyond in helping us to sell our mums house. My sister and I live in Norfolk and Scotland respectively but they were always available at any time. We were kept well informed throughout and their friendly professionalism was exemplary. We would recommend them to anyone wishing to sell their property. We will never forget their kindness throughout a very difficult time.PositiveResponsiveness, Professionalism

Lynne · 26 August 2022

Agent replied

Thank you so much for taking the time to leave such a kind and positive review of your experience Lynne, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Jackson Grundy handled the sale of my house and from start to finish they were extremely helpful and informative. A lady named Becky was my point of contact and she went above and beyond throughout the process, was always happy to take my calls, answer any questions I had and was especially helpful with chasing and dealing with problematic solicitors! Overall very happy with my experience and would definitely use them again

Ricardo · 12 January 2023

Agent replied

Thank you very much for taking the time to leave such positive comments regarding your experience with Becky and the team Ricardo. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy

5/5

Google

We have just completed the sale of our house through Jackson Grundy’s Duston office. We wouldn’t hesitate to recommend the service provided by Becky, Chris & Ricky. Our sale was agreed in 3 days and from then on Becky was constantly on the ball liaising with our buyer, and our respective solicitors. She kept us updated at every stage. This took the stress out of the process at a very difficult time for us.

A · 2 September 2022

Agent replied

Thank you so much for your kind words and positive rating, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Everything was a pleasure dealing with the lovely Becky sold my bungalow within a day of putting it on the market. All went through smoothly recommended a super conveyancer Daniel from Andrew Gordon & Co who were super efficient. Becky then updated me each week without fail. Thank you Jackson Grundy for a smooth ride.

Jackie · 20 February 2024

Agent replied · 21 March 2024

Thank you so much for your kind words and positive rating Jackie . We will be sure to pass this onto Becky and the team, many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex - Jackson Grundy

5/5

Google

We have nothing but praise for the Jackson Grundy Duston branch. Becky was always there to answer any questions and was a major help when things started to slow down and drag on. From start to finish the service has been spot on and Becky kept us informed at every stage, working hard to make things happen. A pleasure to deal with and we would have no hesitation recommending them.

Ian · 16 June 2022

Agent replied

Thank you very much for taking the time to leave such positive comments regarding your experience with Becky and the team Ian. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Becky Toone was exceptional brilliant with her customer service. Through and through her involvement was outstanding... She made sure everything that was required to get to completion stage was done. Up to date information questions her tenacity helped a great deal she is an asset to Jackson Grundy.. Would love to work with her on other projects.....

Imperial · 29 June 2023

Agent replied · 26 August 2023

Thank you so much for leaving such a positive review and rating of your experience with Becky and the Duston team, it is very much appreciated...as is your custom. Best regards, Nick - Jackson Grundy

5/5

Google

The service I received from Jackson Grundy, Duston, was excellent. Becky was marvellous all through the inspection period to the time of exchange of contracts. In fact all staff members were warm and helpful to me. It was really a great experience using Jackson Grundy Estate Agents. I would recommend them to anyone, anytime for a seamless property purchase.

K · 30 April 2023

Agent replied · 26 August 2023

Thank you so much for your kind words and positive rating, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

We can't speak highly enough of Becky, Chris and the team at the Duston branch of Jackson Grundy, not only did they sell our home quickly but they put in a massive effort and time to make sure the sale was completed as soon as possible so that we move to our dream location. We would highly recommend them to anyone wanting to move.

Ben · 13 November 2022

Agent replied

Thank you so much for your kind words and positive rating Ben, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Just wanted to pass on our thanks to Becky at Jackson Grundy, Duston Main Road. Thank you for such excellent service and support throughout a complex move. Great communication and certainly went the extra mile!! I would recommend this agent to anyone looking to move. Both sale and purchase sorted 👌. …

Alycia · 31 October 2023

Agent replied · 21 March 2024

Thank you so much for your kind words and positive rating Alycia, we will be sure to pass it onto Becky. Best regards, Alex - Jackson Grundy

5/5

Google

We recently sold our house with Jackson Grundy. Chris Becky and Megan were very good and helped us with everything and had answers to all my questions I had. Even fetching and taking paper work to our solicitors because we had a family emergency a few days before we moved..

Jamie · 19 August 2023

Agent replied · 21 March 2024

Thank you so much for your kind words and positive rating Jamie, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex- Jackson Grundy

5/5

Google

A big shout out to Brandon and Becky at Jackson Grundy, Duston for all their help with our recent house move. Nothing was too much trouble and they always kept us updated throughout. Thank you!

Paula · 31 May 2024

Agent replied · 21 June 2024

Thank you so much for taking the time to share your experience! We're delighted to hear that the team provided exceptional service during your house move. Kind regards, Alex - Jackson Grundy

5/5

Google

We had a very difficult and long house sale, Becky, Chris and Megan were absolutely incredible from start to finish. Could not speak more highly of the Duston branch team. Would recommend to anyone. Thank you

Rosie · 22 April 2024

Agent replied · 21 June 2024

Thank you so much for your kind words! We're thrilled to hear that Becky, Chris, and Megan provided exceptional service. We strive to make the process as smooth and stress-free as possible for our clients, and it's wonderful to know that we succeeded in doing so for you. Your recommendation means the world to us, and we're grateful for the opportunity to assist you. If you ever need anything in the future, don't hesitate to call. Kind regards, Alex - Jackson Grundy

5/5

Google

I recently bought a house through Jackson Grundy Estate Agents, and I couldn't be happier with the service I received. Their team was incredibly professional and supportive throughout the entire process. Communication was excellent, and they were always available to answer my questions. I highly recommend Jackson Grundy for anyone looking to buy a property!

Natasa · 13 June 2025

Agent replied · 13 April 2026

Thank you so much for your kind words and recommendation. We’re thrilled to hear you had such a positive experience buying your home through Jackson Grundy. Wishing you all the very best in your new home. Kind regards, Alex - Jackson Grundy

5/5

Google

Jackson Grundy was easily the best estate agents we have ever used. Their professionalism, knowledge of the area and all round service was exceptional. A special mention to Becky who advanced our sale smoothly ensuring constant communication and resolution of queries between all parties., including both sets of solicitors. Thank you.

Karen · 31 March 2023

Agent replied · 26 August 2023

Thank you so much for leaving such a positive review and rating of your experience with Becky and the Duston team, it is very much appreciated...as is your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Nothing but praise for Jackson Grundy, in particular Becky, who made the long drawn out process of selling our property more acceptable. Their true professionalism was well noted. This is the second time we have dealt them and would not hesitate to go to them again should the need arise.

John · 30 April 2023

Agent replied · 26 August 2023

Thank you so much for taking the time to leave such a kind review of your experience with Becky and the team John. And thank you for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

From our initial viewing through to our exchange of contracts, both Megan and Becky were very helpful, thorough and professional. Having gone through several house purchases/sales, this is the best experience I've had of an estate agent. Thank you to both of you.

Craig · 31 October 2023

Agent replied · 21 March 2024

Thank you so much for your kind words and positive rating Craig, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex- Jackson Grundy

5/5

Google

Yet another sale where Ricky has supported me. It has been a rollercoaster ride full of rants and tears, but Ricky has been there for me and listened to it all - always managing to calm me down and give me advice for the next step. Wouldn't have gotten through it without him. Couldn't recommend more highly!

C · 29 July 2022

Agent replied · 26 August 2023

Thanks so much Charlotte for leaving such a lovely review, it means a lot. It's great to hear you felt supported along the way and we're proud of how much Ricky cares about his job and his clients. All the best, Nick - Jackson Grundy

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Questions about Jackson Grundy Duston

How many reviews does Jackson Grundy Duston have?

Jackson Grundy's Duston office has 147 reviews across 1 platform: 147 on Google.

What is Jackson Grundy Duston's rating?

Jackson Grundy Duston is rated 4.9 out of 5 across all 147 reviews, and 4.9 out of 5 on Google from 147 reviews.

Where is Jackson Grundy's Duston office?

Jackson Grundy Duston, Gough Lodge, Main Road, Duston, NN5 6JJ.

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