Robinsons Durham reviews

★★★★★ 5/5

Trustpilot

We are buying a home through Robinsons

We are buying a home through Robinsons, completion today, and they couldn’t have been better! Angela is dealing with the purchase and has rung us every week to update us, ask if we have any queries and has chased the vendor’s and our solicitors to keep things moving. She has a very friendly, professional manner and is a credit to Robinson’s.

Ian · 8 February 2019

★★★★★ 5/5

Trustpilot

Efficient and lovely service

Elaine and the team at Robinson’s we’re so helpful from putting our offer in, to exchanging contracts and picking up the keys. The service was so efficient and compared to other estate agents used in the past, the staff make so much effort with their clients. Thank you so much for helping us find our dream home!

Miss · 28 August 2020

★★★★★ 1/5

Trustpilot

Absolutely appalling

Absolutely appalling! 2 viewings had to get cancelled, first one the agent didn't have a key, rescheduled viewing got there 10mins early only to be told there was a glitch with the website for sending me a viewing for that day - when it was sent by a staff member and confirmed by another staff member. Please do better next time, a big shame as the house looked great! Hopefully someone will get to view it soon!

Bakang · 22 May 2025

★★★★★ 5/5

Google

Sold our property and were delighted with the help and guidance we received and Ann and the Durham team made our experience less stressful. They were very quick to respond to our queries. I would highly recommend using Robinsons and fantastic service all round - thank you !

Gill · 16 April 2025

★★★★★ 5/5

Trustpilot

As a purchaser I found Robinson’s…

As a purchaser I found Robinson’s extremely helpful, reliable and professional in their approach with buyers and sellers. From co-ordinating viewings right through to collecting the keys to our new property Robinson’s remained consistently supportive and reassuring. This was really important especially during times of unavoidable stress and worry. Well done Robinson’s and a special thanks to Emily from us 👍🏻😊

Mr · 28 August 2018

★★★★★ 5/5

Trustpilot

Sedgefield Branch

We purchased our property through the Sedgefield Branch and the service we received was superb. Throughout the entire process Ryan, Sharon & Danni were so helpful. I could not recommend them more.

Adam · 6 October 2023

★★★★★ 5/5

Trustpilot

5 star all round service from your…

5 star all round service from your Sedgefield branch with Ryan, Sharon and Danni! We have sold one of our houses with you and the service has been second to none. Nothing was too much trouble for your wonderful staff who have always been so happy to go the extra mile to get things done. I won't go past this office when it comes to selling again and certainly will reccomend to all! Well done team Sedgefield. Will be in touch for the next house sale. Thank-you again

Luqman2 · 2 October 2023

★★★★★ 5/5

Trustpilot

Great Service

A big thank you to Ryan, Sharon and Jade at the Sedgefield Office for dealing with a far from straight forward house sale. Thorough and efficient service, great communication, being kept up-to-date throughout the process.A lovely friendly, yet professional team to work with. Thank you.

Julie · 9 August 2022

★★★★★ 5/5

Google

We purchased our house through Robinsons and the whole team is just fantastic. Anne and Stacey were absolutely fantastic and always happy to help. Nothing was an issue for them. Would highly recommend.

Nicole · 25 August 2023

★★★★★ 4/5

Trustpilot

No problems

No problems. Very good service. Thanks.

Mr · 8 May 2026

★★★★★ 5/5

Trustpilot

Excellent from offer to completion

Right through from initial offer through to sale completion Robinsons Durham (especially Stacey & Kayleigh) kept me regularly unformed with progess updates. A perfect example and reason for using a local estate agents and they are top of their game.

Jeff · 20 January 2023

★★★★★ 5/5

Trustpilot

We bought and sold with Robinsons

We bought and sold with Robinsons. The staff are really lovely and always ready to help. They sort out any issues and handle everything with professionalism.

Consumer · 20 November 2025

★★★★★ 5/5

Trustpilot

Robinsons have been brilliant from…

Robinsons have been brilliant from start to finish, we have been in constant contact throughout the process and Becky has been fantastic calling me and keeping me updated weekly with no hesitation to answer my many questions. Thankyou to Becky and the team we are very happy with our new home.

Ms · 28 July 2021

★★★★★ 5/5

Trustpilot

Fantastic outstanding team at Sedgefield

I had the pleasure of dealing with Ryan, Sharon and Danni at the Sedgefield branch who manged to sell my house within 15hours of it going on the market. My previous estate agents had the property listed for 5 months and I had 3 viewings in that time. I changed to Robinsons Sedgefield and met Ryan for the first time who was helpful and professional. The property was listed on a Friday night and I had a call from Sharon at 9.30 Saturday morning to tell me she had 3 viewings arranged for that day. I was amazed that they had already got as many as the previous company had done in 5 months. My first viewing put an offer in and everything went smoothly and I was kept in the loop at all times by Ryan,Sharon and Danni who were all genuinely pleased for me. I shall recommend the team to anyone and thank you all Bob Harris

Bob · 1 September 2023

★★★★★ 5/5

Trustpilot

Such a great team at Robinson’s in…

Such a great team at Robinson’s in Sedgefield Ryan and his colleagues Sharon and Danni did a wonderful job of marketing our property and securing us a buyer. Ryans photography and the the video he created of the property was first class showcasing the house at its best. I can highly recommend Robinsons in Sedgefield if you are thinking of selling your property.

Gill · 16 August 2024

★★★★★ 5/5

Trustpilot

We would highly recommend the team at…outstanding

We would highly recommend the Crook team.They went above and beyond to make our house sale and purchase go smoothly. Angela kept the communication open and clear through every step of our sale and purchase. What can be a stress full time was made as stress free as possible by the friendly, polite, and professionalism of the team.

The · 27 May 2019

★★★★★ 5/5

Trustpilot

The team at Robinson's in Sedgefield…

The team at Robinson's in Sedgefield were brilliant from Day 1. They were friendly, professional and knowledgeable. They kept us up to date throughout the process and made the selling of my mum's bungalow simple and stress free. Thanks once again to Sharon, Ryan and Jade.

Nigel · 8 April 2022

★★★★★ 5/5

Trustpilot

Purchase

PurchaseI can not praise Robinsons enough for their help and support while we have been purchasing out house.Gill was absolutely brilliant by talking to both sides solicitors and when she wasn't there her colleagues were just as quick to try and answer our questions.Well done and keep up the good work!

Lynn · 8 June 2021

★★★★★ 5/5

Trustpilot

Superb company - friendly & profesional

Extremely happy with the service we received from Robinsons. Mark and his team were great. Much credit must go to Claire Aitkin & Lindsey Nicholson who made the whole experience seamless. Both ladies were very helpful and kind to my Mum. Easy company to deal with and kept me updated at all times.Happy to recommend to anyone.

Nicola · 5 September 2019

★★★★★ 5/5

Trustpilot

AMAZING service by Ryan and the team @ sedgefield!

AMAZING service by Ryan and the team at Sedgefield. We purchased a house from Ryan few year’s ago and there was zero doubt when in a position to sell that we would be back to Robinsons. They provide the best service and I would highly recommend them.

Maddie · 5 February 2022

★★★★★ 5/5

Trustpilot

As a first time buyer I had no Idea…

As a first time buyer I had no Idea what I was doing and felt totally overwhelmed by the whole thing. The team at Robinsons Sedgefield looked after me and supported throughout the whole process. They pointed me in the right direction for mortgage advice and helped with trades people. They answered my many, many questions and always followed up any queries I had. I was always made to feel welcome and that nothing was ever too much trouble. I would highly recommend this branch of Robinsons, thank you for everything.

Stacey · 11 August 2023

★★★★★ 5/5

Trustpilot

Excellent service from Joy the Sales Progressor!

I bought a house via Robinsons and due to a long chain it was a very stressful process with delays and dramas along the way! However, Joy the Sales Progressor at Darlington was the calm in the storm and went above and beyond to ensure all issues were resolved and we all had a happy outcome :-)

Mrs · 2 August 2019

★★★★★ 5/5

Trustpilot

Had a great experience from start to…

Had a great experience from start to finish. Firstly, I had excellent advice from Michelle during the selling process. Then, Joy looked after everything until completion. Both were superb - I've used a number of agents in Darlington and this was by far the best experience. Thank you!

Neil · 1 November 2021

★★★★★ 5/5

Google

I wish to extend our thanks to Joy Cruddas int he Wynyard branch for completing the purchase of our forever home. Brilliant service and communication, thanks team.

Nidge · 3 May 2025