Trusted Agent profile · Durham
★★★★★
1,233 reviews across 2 platforms
105, Gilesgate, Gilesgate, Durham, DH1 1JA
Pattinson Estate Agents's office in Durham, at 105, is rated 4.3 out of 5 across 1,233 reviews on two platforms, including 155 Google reviews rated 4.8. See how it compares with other estate agents in Durham.
Tell us what you need and we'll put you in touch. Pattinson Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Durham.
Every review we hold for the Durham office, from every platform, shown as written. First names only.
5/5
TrustpilotHuge thank you to Lyndsay at Whickham branch
Just want to say a huge thank you to Lyndsay Greenwell at the Whickham branch. She was very supportive and helpful all throughout the process and always reassured me when I needed it. Thanks again !!!
5/5
TrustpilotExcellent service from Pattinson in…
Excellent service from Pattinson in what was a challenging sale. Regular updates on progress and frequent contact and feedback from solicitors and purchaser. All the team were very friendly and approachable and demonstrated great patience. Also helpful in arranging things outside the normal service to assist in the sale. A big thanks in helping to get this sale over the line.
5/5
TrustpilotWendy Burbridge Pattinsons Sales team Newcastle
Hi , I’d like to thank and review my sales negotiator. Wendy Burbridge recently contacted me to let me know she was fromThe sale progress team . She was friendly very pro active in checking on the status Of my sale of my property . She made several calls to check as I was very disappointed with my solicitor whom I was using for the sale .Wendy managed to speak to the buyers solicitor too and bring together them both into agreement.As you well know the buying and selling of a house is very stressful indeed . But Wendy’s support was well needed and she went above and beyond to try get my sale completed more than my solicitor did . Thanks for your support in a very stressful time Wendy Sharon Stirzaker
4/5
TrustpilotPattinson Staff Helpful
The staff at Pattinson were very helpful, always friendly & polite & I give them 5 stars but my only reason for giving 4 stars is because the sale of our property fell through because of a buyer who for months kept giving mis-information that he was proceeding but in actuality was not. We have now decided to renovate first with a view to renting but again thank you Pattinson staff.
5/5
TrustpilotPattinson estate agents were brilliant…
Pattinson estate agents were brilliant throughout our house purchase process. In particular we dealt with Alison, who was great. She kept us updated throughout and was always really friendly and helpful.Thank you.
5/5
TrustpilotCarly was very professional and…
Carly was very professional and provided a really good service.Extremely polite around the house and seemed very knowledgeable.
5/5
TrustpilotFantastic team at Pattinsons
Fantastic team at Pattinsons, South Shields ! Especially Maria who kept us well informed and was so helpful every step of the way in our move. We would highly recommend Pattinsons to anyone.Thanks Again Everyone.Jackie and Neil
5/5
TrustpilotPattinson Jarrow update
A big thank you to Helen and her team in Jarrow. You have all been so considerate, caring and quick in helping me.Great advertising via multiple websitesGreat communication between officesVery understanding on time constraints and relocating Caring and proactive
5/5
TrustpilotSheila Brannen was wonderful throughout…
Sheila Brannen was wonderful throughout the process of me purchasing my pair of flats. Very efficient, friendly, helpful and always ready to answer any questions. She is happy to help through any inquiries aftersales too.
5/5
TrustpilotGreat from start to finish!
The agent, Simon, was a great help and made the whole experience stress-free, which when trying to look for a new home isn't always the case. He made sure to take the time with my mum and myself, making sure the property was right for her and suitable for her needs. He was knowledgeable and always happy to answer calls and questions no matter what. Thank you for such a pleasant experience.
5/5
GoogleAn excellent service on selling my house. Always letting you know how it is going, giving advice every step of the way and making me feel valued (especially Lisa)! Thank you for selling my house, I’ll be back if I sell again!
5/5
TrustpilotFound the experience very easy and…
Found the experience very easy and everyone was really helpful, especially Taylor Hepple from the Whickham Office and Cerys Pringle who both handled everything efficiently and informatively. Will definitely use Pattinson again.
5/5
TrustpilotExcellent customer service
Just picked up the keys to my new home, and want to say a big thank you to Helen and Sue at the Jarrow branch. Lovely ladies, very knowledgeable and have kept me well informed throughout the process. Highly recommended!!
5/5
TrustpilotAmazing customer service
Amazing customer service! Eloise was fantastic in answering all our queries and ensured we had everything ready in time for our move. Highly recommend! ☺️
5/5
TrustpilotCould not be more pleased with the…
Could not be more pleased with the service and help from both the Jarrow Branch and the staff the same applies to the auction house. My house sale was handled in a professional and courteous manner and would have no hesitation in recommending them to anyone who is thinking of selling property.o
5/5
TrustpilotGreat company
Great company. Found me a tenant within 1 week of requesting help. Natalie went above and beyond.
1/5
TrustpilotBeen in my new property for nearly 3…
Been in my new property for nearly 3 weeks now, I have asked 4 times via telephone to remove the sold sign, the manner of the staff I spoke to were not bothered in the slightest, totally unprofessional, still stuck with an 8ft Sign 🙄
Hi Darren Crutwell, We are sorry this hasn't been removed yet. Can we ask you to provide more information, like the property address in question and the email address you registered with us. Can you provide this information to socialmeadia@pattinson.co.uk so we can look into this matter further.
5/5
TrustpilotHoughton -le-spring branch
Daniel Fisher from Houghton -le-spring branch was great from start to finish. After 10 or so viewings another member of team suggested dropping price by £10,000 to sell but Daniel told us to stick with asking price and we would get it and less than week later got asking price..
5/5
GoogleKatie was absolutely fantastic, so helpful with anything I had to ask & really easy to deal with.
5/5
TrustpilotCarly is an excellent agent and always…
Carly is an excellent agent at the Washington branch and always has good deals for investors.
5/5
TrustpilotFABULOUS
I have been dealing with Beth & Gabrielle in the Sunderland Office in relation to my late mothers property. It's not on the market yet as we're getting a few things sorted first, but they could not have been more helpful Beth with arranging the valuation and the two just generally keeping in touch with us since with general updates. Will most certainly be putting the house on the market with Pattinson as no other agents we've had out have even bothered with a follow up call, I've had weekly communication with the branch. Honestly couldn't ask for more!
5/5
TrustpilotAlnwick team - responsive, helpful, pleasant, proactive
I found the whole of the Pattinsons team to be helpful throughout the buying process. Acquiring at auction was a new process for me but they made the transaction smooth. Darren Tynan and Kelly in the Alnwick branch were both responsive and helpful. I have enjoyed working with them and wouldn’t hesitate to work with them again in the future.
5/5
TrustpilotExceptional Service
Purchased an online auction property. Joe Bennison from the low fell branch kept me updated prior to and on the auction day. His guidance and instructions enabled a successful outcome. I'm super impressed with the overall expertise. knowledge and friendliness of the team (including Drew) which included providing a solicitor. It's ultra rare to receive this professional level of service in the UK.
5/5
TrustpilotAuction Sale of property
I sold my late parents house through Pattinsons Auctions. My main contact was Caitlin. She kept me informed of the process on a regular basis, and any queries I had she was more than happy to help me. I would have no hesitation in recommending Keith Pattinsons
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Tell us what you need and we'll put you in touch. Pattinson Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Durham.
