Dowen Durham City reviews

Hi Danny, Thank you so much for your lovely review! We’re delighted to hear that Barbara at Dowen Durham made your house purchase such a smooth and positive experience. She’s a valued member of our team, and we’ll be sure to pass on your kind words. Wishing you all the best in your new home, and we’d love to assist you again in the future! Warm Regards, John Nicholson Managing Director

Dear Rachel, Thank you so much for your kind review! I’m delighted to hear that Caroline made the process of renting out your property in Durham smooth and stress-free. Her prompt, thorough communication and friendly support are exactly what we strive for at Dowen. We truly appreciate your recommendation and look forward to working with you again in the future! Warmest Regards John Nicholson Managing Director

Dear Nikita, Thank you so much for your lovely 4‑star review! We’re really pleased to hear that Caroline was able to support you throughout your first experience as a landlord, and we truly appreciate your recommendation. We’re always striving to deliver a 5‑star service, so if there’s anything we could have done to make your experience even better, we’d love to hear your feedback. Your thoughts help us continue improving. Thanks again for choosing Dowen, we’re here whenever you need us! Warmest Regards John Nicholson Managing Director

Dear Andrew, Thank you so much for your thoughtful and generous review! We're truly grateful you chose Dowen to handle the sale of your family home, especially after being let down previously. It’s wonderful to hear that Jonathan provided such friendly, professional, and knowledgeable service, and that Barbara kept you well-informed throughout the process. We understand how emotional and stressful selling a long-term home can be, and we're so pleased we could help make the experience smoother for you. Your kind words mean a lot to the whole team at our Durham branch, and we’d be absolutely delighted to assist you again in the future should you return to the area. Thanks again for your recommendation! Warmest Regards John Nicholson Managing Director

Dear Liam, Thank you so much for your kind words and this wonderful 5-star review! I am delighted to hear that Barbara and Helen could provide the support and communication you needed throughout the process of purchasing your new home. Keeping you informed and updated is always our priority, especially on important milestones like the exchange date. We’re thrilled that you felt supported and reassured during such an exciting time. Congratulations on your new home, and if you need anything else in the future, don’t hesitate to reach out. Wishing you all the best as you settle in! Warmest Regards John Nicholson Managing Director Dowens

Dear Emma, Thank you so much for your lovely 5‑star review! We’re thrilled to hear you had such a great experience buying your home with Dowen. Barbara will be delighted to know her support and regular updates made the process easier for you. Your recommendation truly means a lot to us. If you ever need anything in the future, we’re always here to help, and we wish you all the happiness in your new home! Warmest Regards John Nicholson Managing Director

Dear PI Thank you so much for your glowing 5-star review! We are thrilled to hear about your positive experience with Dowens and are especially grateful for your kind words about Caroline Ryan and the team. Caroline takes great pride in ensuring that all our tenants feel supported, and your feedback about her going above and beyond is a testament to her dedication and hard work. It’s fantastic to know that our service stands out as the best you’ve experienced during your many years of renting. Your kind words mean the world to us, and we’re here to continue providing the excellent service you deserve. If there’s ever anything you need, please don’t hesitate to get in touch. Thanks again! Warm regards John Nicholson Managing Director

Dear Briony Thank you so much for taking the time to share your positive experience with Dowen Durham & me lol! We're thrilled to hear that our service exceeded your expectations during the sale of your beautiful aunt's house in Durham. It's wonderful to know that you found my team, especially Helen, extremely helpful. We understand that selling a property can be a complex process, and we're delighted that we could make it (almost) a doddle for you. We take pride in offering comprehensive assistance, from house clearing to solicitor coordination, to ensure a smooth experience for our clients. Your recommendation means the world to us, and we truly appreciate your kind words. Liverpool branch, why not!. If you ever find yourself in need of our services again, whether in Durham or beyond, we'll be more than happy to assist you. Once again, thank you for choosing Dowens, and we wish you all the best in your future endeavours. Warm regards John Nicholson Managing Director

Dear Ben, Thank you so much for your kind words! We're delighted to hear you had a positive experience during your tenancy in Durham. Caroline will be especially pleased to know her support made a difference. It's great to know our trusted contractors and personal approach helped you feel at home. Wishing you all the best, and thank you again for the recommendation! Warmest Regards John Nicholson Managing Director

Dear Alex, Thank you so much for your kind words and 5-star review! We're thrilled to hear that you had such a positive experience with our team at Dowen in Durham. Helen and Barbara are delighted to have been able to support you throughout the process, and we're glad that the communication and feedback met your expectations. It was a pleasure to assist with the sale of your property, and we truly appreciate your recommendation! If you ever need anything in the future, don't hesitate to reach out. Thanks again! Warmest Regards John Nicholson Managing Director

Dear Amy, Thank you for your fantastic 5-star review! We're so pleased to hear your move went smoothly and that Caroline was there to support you every step of the way. We’ll make sure she hears your kind words, it’ll mean a lot to her. Wishing you all the best in your new home, and please don’t hesitate to reach out if you ever need anything! Warmest Regards John Nicholson Managing Director

Dear Diane, Thank you for your kind review! I’m so pleased to hear that Helen was able to make a stressful process feel more manageable with her clear communication and regular updates. We understand how important it is to keep everyone informed, and it’s great to know that helped things run smoothly. Your feedback means a lot to us, thank you again! Warmest Regards John Nicholson Managing Director

Thank you for taking the time to share your experience with us. We sincerely apologize for the unpleasant encounter you had with Dowen during your search for a rental house. We value feedback from our customers, and your comments have not gone unnoticed. At Dowen's, we strive to provide a transparent and positive experience for all our clients, regardless of their situation. It is disheartening to hear that Caroline's behaviour did not align with your expectations. We want to assure you that we have a thorough process in place for every property to ensure fairness and consideration for all applicants. While we do have certain criteria to meet, our goal is to treat each case individually and assess applicants based on their qualifications and commitment. Please accept our sincerest apologies for Caroline's perceived negative conduct during your interactions with her. Your feedback is invaluable to us, as it helps us improve our services and create a more positive experience for our clients. Thank you again for bringing this to our attention. We hope to have the opportunity to serve you better in the future. Sincerely, John Nicholson Managing Director

Dear Mr & Mrs Patterson Thank you so much for taking the time to share your wonderful experience with Dowen Durham. I am thrilled to hear that you are delighted with our service and that this marks the second successful property sale with us, along with the management of your rental property. I truly appreciate your kind words and are delighted that Helen and myself stood out for our professionalism, friendliness, and proactive communication. It is always our goal to make the process as smooth as possible for our clients, especially during what can be a busy and stressful time. Your recommendation means a lot to us, and we are grateful for the trust you have placed in Dowens. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Dowens, and we look forward to serving you in the future. Best regards John Nicholson Managing Director

Dear G, Thank you for your fantastic review! We're thrilled to hear that you consider Dowens the best agency in Durham and that you found our support helpful during your time with us. We're especially glad to hear that Caroline was able to assist you promptly and effectively. We're sorry to see you go, but we appreciate your kind words about your experience. Next time, we'll strive to exceed your expectations and earn that fifth star. If there's anything specific we can improve, please let us know. Best of luck in your future endeavors, and we hope to serve you again someday! Warmest Regards John Nicholson Managing Director

Thank you, Margaret for the kinds words, recommendation and 5 stars. It was great to meet you and thank you for appointing Dowen to sell the home. Warmest Regards - John Nicholson - Managing Director.

Thank you, Jan for the repeat business, kind words and 5 stars, I really do appreciate it. Returning customers makes me so proud. Warmest Regards - John Nicholson, Managing Director.

Dear Jordan, Thank you so much for your kind words and 5-star review! We're thrilled to hear you were happy with the support from start to finish. Even with the initial hiccup, we're glad Barbara and the team were able to act quickly and keep everything moving. Wishing you all the best in your next chapter, thank you again for choosing us! Warmest Regards John Nicholson Managing Director

Dear Colleen, Thank you so much for your fantastic 5-star review! We're absolutely thrilled to … More

Dear Shaun, Thank you so much for your fantastic 5-star review! We are thrilled to hear that our service met your expectations and that you were pleased with the outcome of your property sale. It's always our goal to provide excellent service and attend to all our clients' needs, and we're delighted that you felt we achieved this. A special thank you from us to you for acknowledging Helen and the rest of the team. Your kind words mean a lot to us, and we will be sure to pass on your appreciation to everyone involved. Thank you again for choosing Dowens and for your wonderful feedback! Warmest Regards John Nicholson Managing Director

Dear Lyndsay and Adrian, Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had an amazing experience with Dowen Durham, and we're especially proud to know that Helen and Barbara provided you with exceptional service throughout your selling journey. Keeping you informed and supported every step of the way is what we strive for, and it's wonderful to hear that we succeeded in making the process seamless for you. Your recommendation means the world to us! Wishing you all the best in your next chapter. Warm regards John Nicholson Managing Director

Dear Greg, Thank you so much for your wonderful 5-star review! We're delighted to hear that Caroline was able to assist you so efficiently and provide such a positive experience. We'll be sure to pass along your kind words to her, it means a lot to the whole team. If there's anything else we can help you with in the future, don’t hesitate to get in touch! Warmest Regards John Nicholson Managing Director