Every review we hold for the Dunstable office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe whole team at Alexander & Co have been fantastic from start to finish. Janice was absolutely amazing in helping me with renting my flat. She was incredibly helpful, kind and responsive throughout the whole process. Would definitely recommend!
Lindsey · 21 June 2020
Agent replied · 20 June 2024
Thank you so much Lindsey for taking the time to review us, it really is so appreciated - we wish you all the very best in your new home.
★★★★★ 5/5
GoogleJulia, Gary, Lauren and all of the staff at Alexander & Co, are simply amazing. I would recommend this company to anyone, they kept us fully updated throughout the process.
They all went above and beyond, to make everything run smoothly - at what could’ve been a stressful time.
I cannot praise them enough.
Dean · 22 March 2024
Agent replied · 9 November 2024
We are delighted to have made a potentially stressful time much easier for you and we really do appreciate you taking the time to share your comments
Many thanks
★★★★★ 5/5
GoogleI would like to thank the staff at Alexander & Co Dunstable and to Caroline, the Mortgage advisor. From the moment I viewed a property that I liked and wanted to purchase it, they were by my side all the way till the completion date, Always keeping me up-to-date with information by email, if it's something they needed quickly from me then by phone. Thanks for all your help.
Evonne · 2 March 2023
Agent replied · 31 July 2023
Super review, Evonne. The sales and progression team here try to make the customer journey as easy as possible. Caroline further enhances the service offered to all our clients. Enjoy your new home.
★★★★★ 5/5
GoogleAnne Lescalier is a wonderful lady who has helped us through all the trials of owning a rented flat. She is very professional and most importantly very responsive to any issues we have faced.
Many thanks!
Jeannine · 21 October 2020
Agent replied
Thank you Jeannine for taking the time to leave such a wonderful review of Anne's service, it is greatly appreciated - best wishes Alexander & Co Lettings team.
★★★★★ 5/5
GoogleHave nothing but praise for this estate agent. supportive and helpful with all problems I have had renting. during my time renting a property there were multiple issues and Alexander & Co were always on hand to support and help within the hour.
when it came time to leave, an agent was on hand to support with the finalisation of the inventory and details to ensure everything went smoothly with getting my deposit back.
I felt supported and looked after the entire time I was in the property. I would 100% use this estate agent again. Highly Recommended.
David · 25 June 2024
★★★★★ 5/5
GoogleJason and his team went above and beyond in supporting us. Highly responsive colleagues and effective service.
Quite a rare combination these days.
Sandra · 2 November 2022
Agent replied · 31 July 2023
Thanks Sandra for sharing your experience with us. Our aim is to ease the customer journey when buying and selling property. Wishing you all the best for the future.
★★★★★ 1/5
GoogleThe services provided by them was really good untill they have been taken over by taylors and now their service is so bad that I need to follow up every other day for a resolution of a basic thing like hot water
Hardik · 23 September 2024
Agent replied · 23 October 2024
Good Morning
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you or alternatively contact the local team in Dunstable and they will be happy to discuss this with you further, Kind Regards, Customer Care .
★★★★★ 1/5
GoogleKEEP OUT!!!
Do not buy a house or let anything from this agency. Unprofessional staff, very inexperienced and rude.
Even more, property landlords, keep away from this agency.
They will only tell you things and do staff for their own benefit and screw you over.
Otto · 3 August 2024
Agent replied · 24 August 2024
Otto, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at 01582 478882 so we can discuss your concerns.
★★★★★ 5/5
GoogleExcellent service given throughout the whole sale process. Special praise goes to Tom and Lauren
Curtis who kept us informed of the progress throughout . Very professional, friendly and knowledgeable. Cannot thank them enough for all the help and constructive assistance given throughout a difficult period. Service was extremely prompt and ensured that both parties Solicitors dealt with matters without any unnecessary delay. Very impressed with all aspects especially prompt finalisation of sale.
Michael · 31 July 2022
Agent replied · 31 July 2023
Awesome review Michael. Really appreciate you taking the time to review your experience with the sales team here in Dunstable. We wish you all the best for the future.
★★★★★ 5/5
GoogleJason Lake from Alexander &Co Dunstable sold my first house 20+ years ago, so I was delighted to find that he was the branch Director when it was time to sell my late Mother in Law's house. Jason not only demonstrated empathy in this delicate situation but understood that we needed to achieve an efficient sale at the best price. Jason didn't disappoint, he was already in touch with potential buyers and pulled in five qualified offers after the first weekend of marketing, all above asking price. After reviewing the offers with the family he helped with the sales process once the buyer was chosen ensuring that any questions were considered and swiftly answered. Communication with Solicitors on both sides were also dealt with efficiently and professionally. If you want a top agent then you wont be disappointed if you engage Alexander & Co Dunstable. 5 stars across the board!
Ray · 29 June 2021
Agent replied
Many thanks for sharing your glowing experience with me again Ray. We all here aim to deliver and hopefully exceed our customers expectations in ever changing market conditions. Wishing you, Lorraine and the family all the best for the future.
★★★★★ 5/5
GoogleI would like to recommend Jason at Alexander&Co for his help in finding me the perfect house, he has been totally dedicated, approachable, friendly and professional, thank you to the whole teamPositiveProfessionalism
Eve · 21 June 2021
Agent replied · 20 June 2024
Thank you for your lovely feedback Eve. We are really pleased that you enjoyed your property search experience with us. Good luck for the future in your new home.
★★★★★ 5/5
GoogleI have started the collaboration with Alexander & Co in 2020 with the purpose of buying a house. They have been very friendly and provided excellent services. Throughout the process, I always felt that I could rely on them and they made me feel free to call any time to ask for more information. They were very informative regarding the property and really tried their best to meet the needs of the customers. I had a very positive experience with them and I would highly recommend them, not only for purchases but also for sales and rentals.PositiveProfessionalism
Elena · 21 June 2021
Agent replied · 20 June 2024
Lovely review Elena. Jason was only too pleased to assist you with the purchase of your first home. We all here try to help our customers with the buying and selling process. Whether you are a first time buyer or a seasoned mover our experience can always ease the process.
★★★★★ 5/5
GoogleI was a pleasure for me to meet Alexander property over a year ago. Rent home was a great pleasure to work with me. I didn't have to worry about anything. After reporting the any failure, the next day someone knocked on my door and repair any damaged. Contact by phone or e-mail was full professional and very polite. They do not have a helpline, they only pick up the phone and forward to the right person, which makes you feel important. For respond the email I wait not more couple minutes. I highly recommend this company, working with them was pure pleasure.PositiveResponsiveness, Quality, Professionalism, Value
Arkadiusz · 21 June 2021
Agent replied · 20 June 2024
Arkadiusz we hope you have now settled in your new home. The team at Dunstable wish you all the best for the future and thank you for the time taken to send such a comprehensive review. Kind regards the Dunstable Lettings team
★★★★★ 5/5
GoogleThe Estate Agents are all lovely there. Very attentive and answered any questions I had even if they were small silly ones (I’ve never rented before so I didn’t know what I was doing)! The agent that dealt with me most was Janice, she is so lovely and understanding and took me through everything I needed to know. Our process happened so quickly but she was there to help all the way and even managed to change our move in date to a Saturday to help me even more.
I would highly recommend this estate agents to anyone who’s looking for a property.
Thankyou so much for all your help!
We love it here!
Charlotte · 3 June 2021
Agent replied
Thank you for your review Charlotte and mentioning Janice in particular, we really do try to go the extra mile - wish you both happiness in your new home.
★★★★★ 4/5
GoogleSmooth experience with getting a viewing for the property and also the administration behind renting the property. Connor McQuillan and Regan Crawford were both very helpful, quick to respond to queries and to follow up with answers to our questions
Seyi · 10 December 2023
★★★★★ 5/5
GoogleLiz has managed my properties for some time and I would highly recommend Liz who has many years of experience in the rental market. Liz also takes time to understand your personal circumstances and your goals which is key to maintain a good Landlord/ Agent relationship.
Emmezin · 10 July 2023
★★★★★ 5/5
GoogleI have been renting a flat for a number of years with Alexander and co and was very satisfied with the professional way it was run. The property manager Hannah Newman was very good at her job and was a great help to me personally.
Peter · 28 July 2023
★★★★★ 5/5
GoogleI want to recommend this amazing agency (especially the lady who deal with the rental sector Anne Lescalier) ... we been in very good relationship in all the aspects ... thank you so much for everything Alexander & Co
Stefan · 16 October 2024
Agent replied · 9 November 2024
Dear Stefan Vatamanu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleReceived excellent service from Jason and the team in the Dunstable branch.
Professional quality photos and presentation of our property.
Would have no hesitation to use Alexander & Co Estate Agents in future.PositiveResponsiveness, Professionalism
John · 25 August 2020
Agent replied
Thanks John, taking the time to prepare the details and scheduling the photographs to the right time of the day played a great part in attracting the buyers to view your property. Good luck for the future.
★★★★★ 5/5
GoogleGreat help from Alexander & Co who provided excellent service to us first time renters! Many thanks to Conor also
Mohammed · 2 December 2022
Agent replied · 31 July 2023
Thank you for review and mentioning Connor in person, we wish you both well with your tenancy and wish you every happiness in your new home. Stuart and the Team at Alexander & Co Lettings.
★★★★★ 5/5
GoogleI have had one of the best member of staff who has been very helpful who has been amazing she has gone beyond the call of duty and guided us through the stages of renting out my property.
Donna Magill managed to secure a good rate for my property to be rent out 10/10 she deserves award and alexander has a great team to work long side us.
Karl · 2 December 2022
Agent replied · 31 July 2023
Thank you Karl for taking the time to review Donna's service in particular it really is appreciated - we all look forward to working with you in the future.
Best regards Stuart & The Lettings Team at Alexander & Co Dunstable
★★★★★ 5/5
GoogleI want to use this opportunity to say thank you to Alexander and Co for your wonderful and courteous staff. Having recently relocated to the UK, you guys made me feel welcomed. Your attention to details, information dissemination and communications are top notch. I highly recommend Alexander & Co to anyone looking to let out, rent, lease, buy or sell a property within the Dunstable area and environs.
Bruno · 2 December 2022
Agent replied · 31 July 2023
Thank you Bruno for your fantastic review, it is very much appreciated we all wish you well for the future - Stuart and the Lettings Team at Alexander & Co
★★★★★ 5/5
GoogleHave had great experience with the lettings team Sienna has always been great and any issues that have occurred has been dealt with quickly.
Vikas · 13 March 2026
★★★★★ 5/5
GoogleI recently contacted Alexander & Co regarding letting my house out. I dealt with Donna Magill, who I found to be friendly, efficient and very competent in her knowledge of lettings and would not hesitate to contact Alexander & Co again.
Liam · 7 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.