Trusted Agent profile · Dunmow

Intercounty Lettings reviews in Dunmow

4.7

★★★★★ Excellent

1,066 reviews across 2 platforms

Barclay House, 1-3 High Street, Dunmow, CM6 1UU

Part of Intercounty, see every office.

Intercounty's office in Dunmow, at Barclay House, is rated 4.7 out of 5 across 1,066 reviews on two platforms, including 378 Google reviews rated 4.8.

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4.8 / 5

378

Reviews on Google

This office

Trustpilot logo

688

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Dunmow office, from every platform, shown as written. First names only.

5/5

Trustpilot

As a contractor I have enjoyed over the…

As a contractor I have enjoyed over the past couple of years working alongside Dimple.She is easy to get along with, has a great sense of humour, a very professional approach.All of the clients I have been sent to think she is lovely, and speak well of her. I would also like to say all the team have been great, I look forward to a continued working relationship.Rick rdpropertycare

Richard · 27 July 2018

Agent replied · 13 June 2024

Thank you Richard for your review, it is lovely to hear Dimple and the team have been great.

5/5

Trustpilot

Great service

Thank you to Dough for helping with our purchase. We were kept fully updated throughout the process. Great service.

Kathryn · 5 September 2019

Agent replied · 13 June 2024

Thank you for your review Kathryn. its great to hear you were kept updated throughout by Doug,

5/5

Google

Have been using Intercounty to manage our rental property for 16 years. Ed keeps us up to date and is always quick to answer our queries.

Sarah · 25 July 2024

Agent replied · 24 August 2024

Thank you, Sarah, for your kind words and I look forward to many more years to come. Thanks Ed

5/5

Trustpilot

Fantastic staff!

Sam Kelly, Jake Frisby, and Debbie Davies (fine and country, sister company to Intercounty) are all outstanding staff. Quick to respond, very helpful, and accomodating. Great selection of properties. Highly reccommend!

Dawnstrata · 25 July 2025

5/5

Trustpilot

Helen has been so professional

Helen has been so professional, we have felt in very safe hands. It has been a pleasure to work with her.

Caroline · 7 December 2017

Agent replied · 13 June 2024

Thank you Caroline for your 5 star review.

1/5

Trustpilot

We were not happy with the service…

We were not happy with the service provided by the Dunmow Office of Intercounty with the management of the letting of our property in Dunmow from 2019 to 2020. We paid for the 'preferred' service and although 2020 was obviously a difficult year due to Covid 19 the service we received did not live up to our expectations. I would not recommend.

Sue · 11 January 2021

Agent replied · 13 June 2024

Thank you for this review and sorry to hear of your dissatisfaction.Having now made contact with you in this regard we will investigate further and respond particularly given the involvement of a third party provider.

5/5

Google

Thank you so much for all your help Gt Dunmow Branch, a long frustrating stressful sale was helped by the great service from Andrew Kershaw and team. I would also highly recommend Intercounty's conveyancing team, who were on the ball with help & advice from start to finish.

Sarah · 15 June 2020

4/5

Google

The Inter County team have always been helpful , this is the second time I have used this service, will recommend to all my friends.

Mark · 25 July 2024

Agent replied · 24 August 2024

Thank you Mark for your business, a pleasure as always in assisting you to find a suitable tenant for your home. Best Wishes, Lisa

5/5

Google

A great service! Finding new tenants is always a long process but Lisa has made the whole process stress free and is very efficient and informative. Thank you.

Clair · 24 May 2024

Agent replied · 14 June 2024

Pleasure Clair, glad to help! Best Wishes, Lisa

5/5

Trustpilot

Brilliant

Doug kept me in the loop on a regular basis as to the progress of my purchase.Top notch service.

Paul · 17 October 2018

Agent replied · 13 June 2024

Thank you Paul for your review, it is great to hear the service was top notch.

5/5

Trustpilot

Reece at intercounty has been excellent…

Reece at intercounty has been excellent helping me and my family through a difficult time ,thanks so much reece ,you've been polite, helpful ,patient and freindly and getting the right property for my family. I highly recommend intercounty for your next move. Thanks again reece. David brooks and family.

David · 17 November 2024

5/5

Google

Very helpful, kept us in the loop, Lisa was first class.PositiveProfessionalism

Richard · 15 June 2021

Agent replied · 14 June 2024

Richard good to hear your experience with Lisa was first class. Will pass thanks

5/5

Google

I have viewed with Tom a lot recently and he has been extremely helpful and great to work with.

Jacob · 16 October 2024

Agent replied · 23 October 2024

Thanks for the review Jacob, Always happy to help. Best Wishes, Tom

5/5

Trustpilot

Outstanding Service

Professionally & helpfully supported us through our move process. Couldn't fault any aspect of their service(s). Special thanks to George.

Kim · 10 July 2017

Agent replied · 13 June 2024

Thank you Kim for your review, it is lovely to hear the team provided a professional and helpful service.

5/5

Google

Tom Ogden really nice person who helped us a lot during our process, I really recommend everyone to work with him and his colleagues.

Captain · 25 July 2024

Agent replied · 24 August 2024

Thanks for the review Kadiran, I hope you enjoy your new home, Kind regards, Tom

5/5

Google

Upon viewing a property I had met with Tom witch made getting the property nicer as he was respectful as well as understanding

Nicoara · 10 August 2024

Agent replied · 24 August 2024

Thank you very much for your feedback, i am happy you like your new home, Kind regards, Tom

5/5

Google

Rebecca was very helpful in sorting out the documentation process fast, every step was smooth like a clock work

Tunde · 17 December 2023

5/5

Trustpilot

Doug Whybrow Excellent Service! Thank you!

We sold and bought our house through Intercounty and I have to say the service provided was excellent. Doug did most of the chasing and sorting out for us, we found him and his team to be knowledgeable, helpful and informative. Highly professional attitude and attention to detail. Thank you for making everything so painless! The team is amazing! Happy Christmas and New Year!

Carol · 20 December 2019

Agent replied · 13 June 2024

Thank you for your review Carol. Its lovely to hear how Doug provided you with an excellent service. Huge Congratulations on your sale and purchase.

5/5

Google

Great service, Poppy Grace and Katie, really helpful and great with communication. A very friendly team, 5 ✨✨✨✨✨

Ian · 26 October 2024

Agent replied · 9 November 2024

Thank you Jan & Ian, it was pleasure working with you, we wish you all the best, thank you for the sweet treats, it was very kind of you to drop those in 😊 Many thanks Katie

5/5

Trustpilot

First time lettings......

Having never rented out a property before, I entrusted Rebecca Keeling and everyone else at Intercounty to help me through the process. They have been amazing at making everything seem effortless. Totally appreciate everything they do for me.Only one criticism, that they detail any costs on the statements I get monthly as this just causes confusion.We definitely use them again!

Antony · 12 February 2021

Agent replied · 13 June 2024

Thank you Antony, really good to hear you were supported all the way by Rebecca. We do appreciate you have a choice so it isn’t taken for granted.

1/5

Trustpilot

Had a poor experience with Intercounty…

Had a poor experience with Intercounty renting a property in GT Dunmow. Feel I was conned out of money at exit with unfair and unreasonable deductions made for cleaning when property left in a much cleaner state at exit compared to entry. Feel that Intercounty colluded with landlord to inappropriately deduct funds from deposit. Will never use them again or recommend to anyone.

14758 · 20 February 2020

Agent replied · 13 June 2024

Many thanks for your review though it is a little difficult for us to identify without a name.Proposed deposit deductions have to follow a very strict process.If deductions are proposed we do understand this will not always be received well however there will always be supporting evidence in relation to this.If there are any questions you still have in this regard, please do contact me on 01279 655248 and we will happily go through with you.RegardsJames Sutton

3/5

Trustpilot

Mixed feedback…

The sales team were extremely good at showing viewers around and notifying us of feedback. After offer agreed I consider that there was an approach to push for an earlier completion date with, in my opinion, preference towards the buyers’ requirements rather than the sellers’ , the latter being the party who were after all, paying Intercounty the Estate Agent’s fee.

Christopher · 5 September 2020

Agent replied · 13 June 2024

Dear Mr FookesThank you for taking time to leave a review. At Intercounty we really do appreciate all feedback, Firstly I am pleased to hear that you was very happy with the sales team, the team do work very hard to generate quality viewings and always do their best to delivery honest feedback.Regarding the rest of your feedback, we would really like to look into this for you, would you be able to email williamjobber@intercounty.co.uk with a bit more information on what happened and we will look into this for you.

2/5

Trustpilot

I am very disappointed with the service…

I am very disappointed with the service I received from Inter Country. They were very dismissive and ignored my requests for amendment of both the agreement terms and arrangements even though I had mentioned and emailed this to them when I urgently needed to make some changes. They ignored me and then just sent me the tenancy agreement to sign and refused to return my calls after that. They knew I was desperate and needed to move and did not even bother to call me after the agreement was signed to give me moving-in details. I would not recommend them as a tenant.

Nana · 7 October 2022

5/5

Trustpilot

Brilliant Estate Agent

Can't reallly say enough about Intercounty! Found them invaluable for getting our house move over the line and even with my daily phone calls (sorry) they were always so friendly and accomodating!Estate agents tend to be looked at negatively but Intercounty have shown just how important having a good estate agent is and I know if we ever move again we will only be using Intercounty!

Michael · 7 July 2017

Agent replied · 13 June 2024

Thank you Michael and Stacey for your review, its lovely to hear that if you ever move again you will only use Intercounty.

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