Every review we hold for the Dunmow office, from every platform, shown as written. First names only.
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5/5
TrustpilotGreat customer care
In all my experiences with Intercounty Estate Agents the team were friendly and helpful with all enquiries. There were good handovers between team members which meant if the person I needed to speak to in the office wasn't in then somebody else was always able to deal with my enquiry. I would highly recommend Intercounty services to all.
Ms Β· 25 September 2017
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5/5
TrustpilotRecent Purchase
Lisa, Clare, Charlotte, Abi and Josh were all hugely helpful in managing my recent purchase. They were patient, proactive and, above all, personable.
Cherry Β· 26 September 2019
Agent replied Β· 13 June 2024
Thank you for your review Cherry and congratulations on your property. Its lovely to hear such positive comments about our team at Saffron Walden.
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5/5
GoogleCouldnβt recommend enough, Rebecca is so lovely, answered all questions about the property that I viewed and I felt like I had know her years.
Sian Β· 17 December 2023
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5/5
TrustpilotKate Green and the team at Chelmsfordβ¦
Kate Green and the team at Chelmsford made the purchase of my flat really easy and were helpful and professional from first viewing to completion.
Deborah Β· 28 April 2018
Agent replied Β· 13 June 2024
Thank you Deborah for your 5 star review.
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5/5
TrustpilotA brilliant service
A brilliant service! James and the team in braintree where friendly, extremely helpfull in finding a property. Would definitely recommend using there service.
Nathan Β· 18 July 2019
Agent replied Β· 13 June 2024
Thank you for your review Nathan. It is great to hear you are happy with our service and we are grateful we were able to be a part of your journey to find you a property.
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5/5
TrustpilotOur dealings with Doug Whybrow
Our dealings with Doug Whybrow in connection the the sale of our property have been a very positive experience. He has always been easily accessible both on the phone and when calling into the office. He has a very cheerful manner and has always done exactly what he has said he would do. Overall he has been a pleasure to deal with and I would not hesitate in recommending him to anyone.
Hazel Β· 5 September 2018
Agent replied Β· 13 June 2024
Thank you Hazel for your review and recommendation.
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5/5
GoogleThanks to Katie for over seeing the sale of my house. Would recommend using intercounty. They dealt with everything from start to finish.
Joanne Β· 16 January 2024
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5/5
GoogleBeen dealing with Tom at Intercounty Dunmow, been absolutely great with all the information and is very fast the reply to any questions great help in the stressful times of moving ππ» β¦
Alfie Β· 15 May 2024
Agent replied Β· 14 June 2024
Thanks for the kind words Alfie, happy to help. Best Wishes, Tom
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5/5
TrustpilotStaff are friendly and helpful
Luke and Jack in the Chelmsford branch have both been so helpful! moving can be so stressful but they have been amazing and answered any questions that we have asked. They have dealt with everything so quickly too we got the property last Wednesday and get the keys this Thursday Would definitely use them again in the future. Thank you all so much!
Jade Β· 17 August 2021
Agent replied Β· 13 June 2024
Thank you for your 5 star review Jade! It's great to hear that both Jack and Luke provided such a good service, we will certainly share your feedback with them.
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5/5
TrustpilotExcellent service from both Nicholas and Jake Frisby
Excellent service from both Nicholas the branch manager at Braintree and then from Jake Frisby who regularly kept me up to date with the purchase of our new home. Due to challenging problems at the bottom of the chain they both went out of their way to expedite the process and kept us informed every step of the way.Well done and thank you so much for time and effort.
David Β· 16 January 2020
Agent replied Β· 13 June 2024
Thank you for your review David about the service you received from our Braintree branch. Huge Congratulations on your new home.
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5/5
GoogleHats off to Jake and Katy in particular for steering the negotiations for both sale and purchase from the start and helping us to exchange of contracts today - it hasnβt been an easy ride but they behaved very professionally and kept us informed and we are pleased we chose to use Intercounty Dunmow
Jacqui Β· 24 October 2022
Agent replied Β· 23 October 2024
Great to hear you have exchanged contracts now - congratulations
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5/5
TrustpilotIntercounty at South Woodham Ferrers
Intercounty at South Woodham Ferrers gave us excellent service Andy in particular was extremely helpful during what was not the easiest sale for him Iβm sure as we had a difficult chain to deal withbut his tenacity to get the sale through and keeping us informed all along the way showed his professional approach to the job in hand and I canβt thank him enough.A job well done AndyMany thanks.Mr.&Mrs.McGowan.
Malcolm Β· 23 June 2019
Agent replied Β· 13 June 2024
Thank you for your review Mr & Mrs McGowan. Its great to hear about the excellent service received from Andy.
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5/5
TrustpilotGreat Service!
Friends recommended us to rent through intercounty who has been renting already with them. We had our viewing with the agent Harry S, who was on time, not pushy at all and with all the information about the flat ready for us. Also helping us by replying very quickly to our emails when in doubts. Great attention from every agent in the office as well, definitely will spread the word.
Sebastian Β· 8 May 2019
Agent replied Β· 13 June 2024
Thank you Sebastian for your review.
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5/5
GoogleSheli has been amazing with all the paperwork and communication for our move and the whole process has been so smooth β€οΈ
Victoria Β· 16 January 2024
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5/5
TrustpilotThe team at intercounty have been outstanding!
The team at intercounty have been outstanding throughtout the process of sale and purchase. I've never once had to chase for updates I've had weekly calls even if there wasn't anything to report, With 7 in the chain that's a huge task! Jenny in particular has been fantastic and has made what could have been a very stressful time completely stress free! I'm incredicle grateful to the team for all their help.
Sarah Β· 7 August 2017
Agent replied Β· 13 June 2024
Thank you Sarah for your review, it is lovely to hear Rebecca provided a professional and helpful service.
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5/5
TrustpilotCan't remember these guys and girlsβ¦
Can't remember these guys and girls enough. Always working hard to get people through the doors. Very professional and polite someone from the team is always available to talk to. Doug the sales progresor also can't thank him enough for his hard work throughout this sales experience. Once again always there for us keeping us updated every step of the way. Fantastic. Keep up the great work. From Craig
Customer Β· 27 August 2019
Agent replied Β· 13 June 2024
Thank you for review Craig - Its fantastic to hear such great comments about our staff.
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5/5
TrustpilotAbsolutely amazing service!
Absolutely amazing service!As a buyer of a property they listed, Meg was always available and always called back promptly when busy. I'm surprised she didn't get annoyed from me constantly badgering her about updates, she was honest, friendly, and gave lots of advice which was way out of her remit. A benchmark for all agents!
Jason Β· 12 March 2018
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5/5
GoogleJake and Poppy are wonderful and extremely helpful and friendly. I canβt recommend them enough.
After meeting with them and four other estate agents in Dunmow, I had no qualms whatsoever they were the agents I wanted to go with.
Slick, professional and courteous. Thank you!
Rhiannon Β· 15 June 2023
Agent replied Β· 14 June 2024
That's really great feedback to receive - they will both be really happy!
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3/5
TrustpilotMixed experience
I have used Intercounty once to buy a property and was not impressed with their efficiency and knowledge. The process of buying would have been much shorter if they had kept their mind on the process.As for using them as a letting agency, I have mixed feelings. but I have found their staff both good and friendly but lacking in efficiency. they are no worse than other agencies I have used.
Jennifer Β· 25 July 2017
Agent replied Β· 13 June 2024
Thank you for your honest feedback Jennifer, we always value and appreciate feedback and use it to help improve our service. I am sorry that in in this instance, you felt that we did not fulfill this role. We would like to understand further how you feel we could have been more effecitvie, and if you would be willing to discuss this please can you email timsimpkins@intercounty.co.uk
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5/5
GoogleWe are very pleased with our purchase in the lovely village of Finchingfield and thanks very much to Grace West for all the help she provided.
Elliot Β· 3 August 2024
Agent replied Β· 24 August 2024
Thank you for your review Elliot, I hope you and your family are very happy in your new home! Grace
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5/5
TrustpilotHighly recommended
Highly recommended. Brilliant customer service from start to finish. Harry Stylianou was extremely helpful and found us the perfect home!
Lois Β· 17 May 2019
Agent replied Β· 13 June 2024
Thank you Lois for your review and recommending Intercounty. It is lovely to hear Harry was extremely helpful.
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5/5
TrustpilotIntercounty have been marvellous β¦
Intercounty have been marvellous especially Megan Izod who has kept us in the know since we have sold our house with them.
Judy Β· 10 October 2017
Agent replied Β· 13 June 2024
Thank you Judy for your 5 star review, it is lovely to hear that Megan was marvellous.
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5/5
GoogleLisa was Very helpful and whatever questions we said she was great help
Nikitaclark68 Β· 15 June 2021
Agent replied Β· 14 June 2024
That is great to hear. Thank you for your review. Will pass on your thanks to Lisa she will be thrilled.
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5/5
GoogleManaged to find a 2 bed flat through here and the team were great from start to finish. Eugenio was so helpful and answered all my questions i had in relations to the move. Really professional and i cannot recommend Eugenio and the team enough!
Josh Β· 15 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.