Trusted Agent profile · Dunmow
★★★★★
1,066 reviews across 2 platforms
Barclay House, 1-3 High Street, Dunmow, CM6 1UU
Part of Intercounty, see every office.
Intercounty's office in Dunmow, at Barclay House, is rated 4.7 out of 5 across 1,066 reviews on two platforms, including 378 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Intercounty Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dunmow.
Every review we hold for the Dunmow office, from every platform, shown as written. First names only.
5/5
TrustpilotRoseanna at Intercounty in Royston …
Roseanna at Intercounty in Royston could not have done more to help my 85 year old mother buy and move into her retirement flat. Roseanna was warm and friendly and very helpful, making the whole process a much happier experience.
Thank you Wendy for your review, it is lovely to hear that Roseanna provided a friendly and helpful service.
5/5
TrustpilotGreat service and fast!!
Thank you Mollie, Dan and team for making the rental process work seamlessly. You were all super friendly and got me a good tenant in no time at all.
Thank you for your 5 star review Antoni, it's great to hear such lovely comments about the Harlow team. We will certainly share your review with them.
5/5
TrustpilotPerfect service from the beginning
Perfect service from the beginning, made the whole experience of renting a property feel very organised, official and exciting. Mollie has been a wonderful help! Awesome team. Thank you very much.
Thank you for your 5 star review Noly! It's lovely to hear that your experience has been a great one. Thank you for your kind words about Mollie and the team and best wishes in your new home.
5/5
TrustpilotWe recently finally sold our house…
We recently finally sold our house after a very protracted process during a very difficult time. we have nothing but praise for the way in which Intercounty, and James Nunn in particular, dealt with even the most upsetting and unexpected events that occurred. The professionalism of the staff throughout was exemplary. Thanks also to Helen who conducted the viewings and enabled us to obtain an offer well above asking on the property in ten days. The support from the Intercounty team in progressing the sale was much appreciated.
Thank you for your review Kim, we really appreciate it and will pass on your thanks to James, Helen and the team.
5/5
TrustpilotWonderful wonderful Intercounty …
I’ve been using Intercounty @ saffron Walden for many years. Once again they have excelled themselves, especially Blake who has gone above & beyond. My property has been let out so quickly I’m still catching my breath. I cannot recommend him enough, he’s absolutely amazing.
5/5
GoogleSheli, Natasha and Katie they are absolutely marvellous.They were very helpful for us.We havent got any experience in renting a house.because this is our first house rental.All the things that wanted to complete they did well.Thank you very much for your kindness and good work.
Thank you for the lovely review Buddhika. It was an absolute pleasure helping you find a suitable place and see you move in. We would like to wish you and Upuli all the best in your new home. Many thanks, Sheli, Katie and Natasha
5/5
GoogleAfter a stressful year of searching for a property to rent. I am now looking forward to a lovely future all thanks to Lisa. She has been amazing Thank you
Thank Julie, great to her you've had an amazing experience with Lisa will pass on your thanks. Enjoy your new home.
5/5
GoogleI have been renting a property for 4 months and been very impressed with Intercounty. Had a couple of problems with shower pump and water but the situation was resolved quickly on both occasions, I mainly dealt with Ed Lipski and was impressed with how understanding and helpful he was.
Hi Martin, thank you for your kinds and your feedback on the Help Me Fix system is great to hear. Best Wishes, Ed
1/5
TrustpilotSo disappointed when we let my mothers house with…
We let my mothers house with Intercounty in Gt Dunmow in 2019 with their ‘preferred service’.This was not a success by any measure. They did not communicate with us, the tenants were appalling, (the other agents interview before letting,)but Intercounty did not, and every disaster which we encountered had to be brought to their attention by us.Another time I will go elsewhere.We have complained but have received no clear explanation yet for why their service was so poor apart from the times we are going through. The other main agent is working well though and their staff keep in touch by telephone and use email, as we transferred the sale to them. Thank you for saying you will support us, we are still waiting......no calls or emails yet.
Thank you for your review, though it is not positive as we would like we do value constructive feedback.Certainly this tenancy has not ended how either party would have liked and we acknowledge an interim inspection was not able to be conducted during lockdown.Its impossible to go through every detail on a review however thorough referencing was undertaken and supplied at the outset but we appreciate that does not determine a tenants future conduct.We are happy to support you in any way we can from here to reach the right conclusions.Thank you for your updated response. As promised in our last email to you we will be back to you once we have investigated fully all matters. Kind regards
5/5
TrustpilotBrilliant Service
Brilliant service from ALL of the staff at Intercounty Bishop’s Stortford. The sales team arranged and conducted lots of viewings and found the ideal buyer. Everyone kept me updated with feedback and offers. Doug took over once we had secured a sale in a very short time. He was friendly professional and so helpful. He was always available to answer questions. I could not fault the service we received and would 100% recommend Intercounty to everyone. Well done team, you should be very proud of yourselves, you are all a credit to your company!!!
Thank you for your review Kim and thank you for recommending us. It's brilliant to hear that the Bishop's Stortford sales team provided an excellent service throughout your sale. We will share your review with the team.
5/5
TrustpilotWe purchased a flat from Intercounty…
We purchased a flat from Intercounty and then choose them to be our managing agent. They have been fantastic throughout - from Jason who completed the viewings, Lois who is an absolute pleasure to deal with supporting the sale progression and finally Dan and Mollie who finalised the managing agent pieces of the process. All work well as a team and supported us thoroughly throughout. Well done, great job from a great team - couldn't have asked for more.
What a glowing endorsement for the whole of the team in Harlow from start to finish. Glad your experience was a good one. Thank you for spending the time to write this review. Will share this with the team they will be thrilled.
5/5
TrustpilotIntercounty is head and shoulders above…
Intercounty is head and shoulders above any other letting agent I use. Lucy is brilliant , always quickly on top of any issue. If you are an absent landlord you never need worry about your property
Thank you Richard for your 5 star review, it is lovely to hear Lucy was brilliant.
5/5
TrustpilotVery good communication from Bishops Stortford Office
We have just exchanged on our house sold through the Bishops Stortford office. We would like to say a very big thank you to Doug Whybrow throughout the process. He contacted us with regular updates and was always available if we needed to contact him. He constantly worked hard to get our exchange to happen .It makes such a difference to have this personal contact.Thanks again Doug .
4/5
TrustpilotDimple is a credit to the company
Dimple is a credit to the company. She is organised, friendly and always has her eye on the ball. It’s been an absolute pleasure working with her. She always tried to help and support us as tenants.
Thank you Sophie for your review, it is lovely to hear Dimple has been a pleasure to work with.
5/5
TrustpilotThe Team at Intercounty were…unbeatable
The Team at Intercounty were exceptional. They had a difficult sale on their hands as we went on the market at the point when there was so much concern over Brexit - swiftly followed by Covid and lockdown. We tried other agents and were promised so much but only one delivered. The team were always professional - customer focussed and when I lost my temper or became emotional -they were wonderfully calm. Potential buyers were always properly vetted and there was always someone on hand from the team to show people around the house - we never had to chase for feedback it was always prompt and informative.As we were moving internationally, during a global pandemic, the sale was complicated and the team were incredibly supportive and worked so hard to get the sale over the line to enable us to move before a second wave or lockdown.It would be quite difficult to fault them.Clare, Charlotte, Abby and Pete you are the dream team. Thank you x
Thank you for your Review Nina. Its really lovely to see your feedback about our team at Saffron Walden. We will be sure to share this review with them.
5/5
GoogleGreat service from Intercounty. Thank you to the team for being extremely pro-active in pushing through our house purchase. Katie has been excellent throughout and has always kept us fully up to date at every stage. Also excellent service from Jake throughout. Thank you!
5/5
TrustpilotDespite an 11 month timeline from offer…
Despite an 11 month timeline from offer to exchange, Doug has been fantastic in keeping us informed throughout the process. I have used Intercounty for both a purchase and a sale and would thoroughly recommend.
Thank you Joanne for your review and recommending Intercounty. It is lovely to hear Doug has been fantastic.
5/5
GoogleLisa was so efficient from our first call to help us find our new home. She made the process so easy! Thanks Lisa for such great service 😊PositiveProfessionalism
Glad your experience with Lisa and Intercounty was a great one, that's what we strive to achieve. Enjoy your new Claire.
5/5
TrustpilotI found all the staff very friendly and…
I found all the staff very friendly and welcoming , nothing was ever a problem A massive thanks to Lois and Jenny for there hard work and commitment to there job Platinum star ladies xx
Thank you Tracy for your review, it is lovely to hear Lois and Jenny were Platinum star ladies.
5/5
TrustpilotIntercounty review- Caroline
Recently dealt with these finding a new property to rent. Big mention to Caroline who helped us through the process when other people didn't. We had a bit of an emergency to move and she pushed it all through for us even when she was unwell and the lock down was in full.We had been dealing with Intercounty for a few months beforehand but even then no agents went above and beyond for us like Caroline did. Intercounty if you are reading this, give Caroline a promotion or pay rise! She deserves it!
Thank you for your review. Its great to hear such positive feedback about Caroline. We will be sure to pass on your positive comments.
5/5
GoogleWith short notice and a panic going on, I turned to Intercounty and they've been absolutely top notch. While mostly been liaising with Tom, Lisa, India & Rebecca have all played a part and I can't fault them for being prompt, professional & friendly. Top bins.
Thanks for the review, always happy to help, From Lisa, Tom, Rebecca and India
5/5
GooglePoppy was very helpful and professional and helped us in finding the property we wanted Very great service & great communication
Really happy to receive feedback like this - I will be sure to pass this on to Poppy
5/5
TrustpilotHarry Stylianou was able to help me and…
Harry Stylianou was able to help me and my partner to find the right home.Harry works quickly and he is always been there to help us out with all our questions.Very helpful and friendly.
Thank you Michele for your review, it is lovely to hear Harry was friendly and was always there to help you. Good luck in your new home.
5/5
TrustpilotKate Green at Intercounty
Kate Green at Intercounty (Chelmsford) provided excellent service throughout the sales process. She was always efficient, knowledgeable and courteous and I have no hesitation in recommending her. Thank you Kate - it was a real pleasure.
Thank you Simon for your 5 star review, it is lovely to hear that Kate has been efficient, knowledgeable and courteous.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Intercounty Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dunmow.
