Every review we hold for the Dunfermline office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePurchased a couple of properties through Morgan’s with Lorraine now and both have been a first class service. Lorraine scrutinize every last detail ensuring I was aware what I was buying and getting the best deal for me. Thank you very much Lorraine.
Brian · 9 June 2019
Agent replied · 8 June 2023
Dear Brian, Thanks for taking the time to leave a review. We are delighted that Lorraine was able to assist you and look forward to working with you should you have any requirements in the future. Best regards, Morgans.
★★★★★ 5/5
GoogleThanks to the team at Morgans. Their Estate Agency team were professional and friendly with excellent levels of customer care. A quick and efficient sale with the outcome we were looking for. Thank you!PositiveResponsiveness, Professionalism
Di · 25 August 2021
Agent replied · 8 June 2023
You are very welcome Di and thank you for taking the time to leave us a review. We were delighted to be of service and hope we can be of assistance in the future.
★★★★★ 5/5
GoogleConsidering divorce is not an easy subject, Brian dealt with mine in a professional and efficient manner. He kept me informed throughout the whole process. Would highly recommend.
Jennifer · 8 June 2022
Agent replied · 8 June 2023
Thank you for your kind review Jennifer. We will pass on your comments to Brian and please get in touch should you require any further work in the future. Kind regards, Morgans.
★★★★★ 1/5
GoogleDishonest and lied about patio door issues during the presale stage. Afterward, they neglected us, leaving us to cover expenses for a locksmith due to their broken promises. Will need to file a complain with Scottish Legal Complaints Commission (SLCC). Highly disappointed with their unprofessional conduct!
DC · 24 July 2023
★★★★★ 1/5
GoogleIf you're thinking of using this firm of property experts be aware they will let their clients conclude property missives having done no checks on their ability to fund such purchase. Well done Des Baxter@morgans law.
Frank · 8 June 2020
Agent replied · 8 June 2023
Dear Mr Mooney, We are always happy to be reviewed by our own clients who have used our services. However, as we have not acted for you and as you have your own solicitor we are unable to respond to your comments and perceptions, however wrong they may be. We would suggest that you consult your own solicitor. Morgans.
★★★★★ 5/5
GoogleMy brothers and I recently used Morgan's for power of attorney for our mum and dad. Craig Bennet came to visit the family at home on a number of occasions outwith normal working hours. My dad doesn't do paperwork but Craig managed to put the whole family at ease and took the time to explain things to us in simple terms - he was fantastic, we were all very impressed, would highly recommend.
Marilyn · 9 June 2017
★★★★★ 1/5
GoogleDid ask for to be on their mailing list also bot proactive for potential buyers like yourmove or even martin and co
Morsco · 24 October 2022
Agent replied · 23 October 2024
Dear Absa,
We were surprised and disappointed by your review. We do take these matters very seriously We have checked and cannot locate any record of a request in your name being received by us. We see that you have also given 1* reviews to other local estate agents and wonder whether you might have muddled us with another agent. We’re not one of the highest listing and selling agents in West Fife without being proactive. If you did in fact ask to be placed on our mailing list you would be notified, via your preferred method, of all properties we have coming to the market.
Regards
Morgans.
★★★★★ 5/5
GoogleWe bought and sold our property with Morgan Law and cannot recommend them highly enough. We had several issues with the property we were buying (not Morgan's issue) and Clare could not have worked harder to make sure everything was resolved in time to complete. Even when she was not in the office she returned calls and answered emails. Outstanding customer service. They could not have done any more for us.
Kelly · 9 June 2018
★★★★★ 1/5
GoogleDid ask for to be on their mailing list also bot proactive for potential buyers like yourmove or even martin and co
Barry · 12 August 2022
Agent replied · 8 June 2023
Dear Absa,
We were surprised and disappointed by your review. We do take these matters very seriously We have checked and cannot locate any record of a request in your name being received by us. We see that you have also given 1* reviews to other local estate agents and wonder whether you might have muddled us with another agent. We’re not one of the highest listing and selling agents in West Fife without being proactive. If you did in fact ask to be placed on our mailing list you would be notified, via your preferred method, of all properties we have coming to the market.
Regards
Morgans.
★★★★★ 5/5
GoogleUsed Brian Tait of Morgans Law for a Guardianship application. Professional, good communication and helped us to get the outcome that we needed.
David · 8 June 2022
Agent replied · 8 June 2023
Dear David, Thank you for your kind review. Your comments have been passed to Brian who was delighted to be able to assist you. Kind regards, Morgans.
★★★★★ 5/5
GoogleI have been using Morgan’s for the last few years to let my property and would heartily recommend them. I have found their friendly team to be extremely professional - from giving me great advice on how to present my property for rental to regular property updates and speedy feedback on any queries. The whole process has been simple for me knowing that Morgan’s will ‘take care of everything’!!
Margo · 9 June 2018
★★★★★ 5/5
GoogleWould highly recommend Morgan's to anyone.. Staff are so friendly. Helped us buy our 1st house and couldn't be happier :)
Fiona · 9 June 2017
★★★★★ 2/5
GoogleBeen to see a few rental properties with Morgan's and they always seem to double or even triple book the viewings without alerting you to this. Makes for a very uncomfortable viewing experience.
Yvonne · 9 June 2019
Agent replied · 8 June 2023
Dear Y, We are sorry that you have been unhappy with the service. Should you wish to discuss this further our Client Relations Partner would be more than happy to get in touch. Regards, Morgans.
★★★★★ 5/5
GoogleAs first time buyers we had a great experience with Morgans, Kirsten helped us through the process which was seamless due to her knowledge and prompt actions. I would highly recommend.
Amy · 9 June 2019
Agent replied · 8 June 2023
Dear Amy, thank you so much for your review and recommendation. It was a pleasure to be able to assist you and should you have any requirements in the future please do not hesitate to get in touch. Best Regards, Morgans.
★★★★★ 5/5
GoogleWe bought property from them perfect 👍 loved the service 100% thanks Morgans.PositiveResponsiveness, Quality, Professionalism, Value
Adnan · 25 August 2022
Agent replied · 8 June 2023
Thank you Adnan for taking the time to leave us a 5 star review. It is appreciated and we were delighted to be able to assist. Kind regards, Morgans.
★★★★★ 1/5
GoogleI wouldn’t recommend them to any of my family and friends. We are really disappointed with service what we received. Our property was with them on the sale nearly 9 months- we have a feeling that the didn’t do anything to help us to sell, no strategy, no advices, nothing. They just saying the same stuff to everybody. Very unprofessional estate agent.
Anna · 9 June 2019
★★★★★ 5/5
GoogleKirsten and Claire helped me to purchase my home and were so incredibly helpful. They explained each step of the process clearly (which helped me so much as a first time buyer), kept me up to date every step of the way, were always quick to respond to any queries I had and made the whole process straight forward. Would defintely recommend!
Catherine · 9 June 2019
★★★★★ 5/5
GoogleExcellent service to secure new tenants with a very smooth handover.The Morgans team led by Maria are second to none. Very much, a customer focus team.
Charles · 8 June 2020
Agent replied · 8 June 2023
We are delighted everything went well Charles and thank you for taking the time to leave a kind review. We have passed your comments to Maria and the team.
★★★★★ 1/5
GoogleWe engaged Morgans as our letting and property management agents. They simply don’t understand the business of letting property nor are they adequately qualified to do so. I would not recommend them to anyone. This is the first online review I have ever felt so compelled to write, as I feel so strongly about the poor quality of service they offer.
Nicola · 9 June 2018
★★★★★ 1/5
GoogleLooking for a financial adviser don't use one recommended by this firm as it takes 8 weeks and counting for a simply answer. Honestly.
Frsnk · 8 June 2020
Agent replied · 8 June 2023
Dear Mr Mooney, We have checked our database and have no record at all of you requesting a financial adviser recommendation from us or us providing you with one. Could it have been another firm you contacted? Our Client Relations Partner, Brain Tait, would be more than happy to discuss this with you should you wish to contact him on 01383 620222. Regards, Morgans.
★★★★★ 5/5
GoogleRecently used Morgans and was very impressed with speediness of responses and advice.
I would highly recommend if looking for any legal advice.PositiveResponsiveness
Garry · 25 August 2020
Agent replied · 8 June 2023
We appreciate you taking the time to leave a review Garry and glad you were impressed with the service. Hope to be of service to you in the future.
★★★★★ 5/5
GoogleBought my first property from Morgans 25 years ago and went back to purchase a new one recently. Communication is always professional and friendly. I learnt a valuable lesson in that I should have utilised all of the services offered by Morgan law instead of a seperate financial advisor. Good local firm that I will return to in the future.
Lesley · 9 June 2017
★★★★★ 5/5
GoogleI bought a house through Morgans and was impressed with their professionalism and prompt service. The seller's agency was very difficult to deal with, but Lorraine at Morgans secured a great deal on our behalf and got us in earlier than the move in date. If I could give more stars I would. I highly recommend this company!
Ajay · 9 June 2018
★★★★★ 5/5
GoogleAs a family we have used Morgans for a variety of legal purposes. I can't recommend them highly enough. A fantastic team.
Shelley · 9 June 2019
Agent replied · 8 June 2023
Thank you so much Shelley. Delighted to be able to assist you and hope we can be of help in the future. Best Regards, Morgans.
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