5/5
We had a great selling experience with Maloco. Karis was great at keeping us informed every step of the way. Iβd definitely recommend them.
Trusted Agent profile Β· Dunfermline
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184 reviews across 1 platform
6/8 Bonnar Street, Dunfermline, KY12 7JR
Maloco & Associates's office in Dunfermline, at 6/8 Bonnar Street, is rated 4.4 out of 5 across 184 reviews on 1 platform, including 184 Google reviews rated 4.4.
Every review we hold for the Dunfermline office, from every platform, shown as written. First names only.
5/5
We had a great selling experience with Maloco. Karis was great at keeping us informed every step of the way. Iβd definitely recommend them.
5/5
Service 5 star ! Outstanding! Professional, friendly, knowledgeable and such a joy to liase with. A special thank you to Bethanie who has been amazing! Thank you so much Bethanie. You went the extra mile to ensure smooth transaction, and wow couldn't have asked for more! The best company in Fife /Scotland for sure! Laura and her team are simply the best!!
5/5
I have had a very positive experience with Malcolm Mowat Parker who sold my property in 48 hours. A special mention to Karis Curtis for her exceptional professionalism.
5/5
We recently sold our home with Maloco and the service so far has been very good! Karis has been very helpful, friendly and efficient and Iβm grateful to her for all her help with our sale so far. Would highly recommend.
5/5
I recently sold my property with Maloco and Associates and would highly recommend them. I felt like from.the moment that Kieran came out to do the pre sale valuation right through to listing and receiving offers they really took the time to get to know me and provide a highly personalised and professional service. They helped me to achieve a great result, with my house selling in a week. I was a slightly nervous first time seller but Karis was brilliant at guiding me through the process and keeping me updated which helped to make the process from listing to accepting an offer as smooth as possible. Thank you so much!
1/5
Worst estate agent/solicitor in Scotland- stay away. Sold my property and a month and a half after sale still waiting to get all of my money from Maloco Mowat Parker. I went with them hoping having the estate agent and solicitor in the same place would be easier for the sale, and be less stressed but I couldn't be more wrong. They were purely and utterly unprofessional and inexperienced. I needed to produce my own floorplan as they were not able to; a simple task as adding the measurements on the plan were over their capabilities. The estate agents were not updating me on the viewings, I could never get a hold of any of them, and they would always come back late if they even did. People viewed my property without my knowledge. They wanted me to accept an offer without seeing it written first. They couldn't operate a calendar- dates in their calendars just went missing. Their conveyancing team struggled with simple addition and subtraction calculations. I received different account breakdowns showing different amounts at different times and they never had an invoice when asked and it was paid really late. They do not deserve the fees and the commission they got from my sale. Their customer service is deplorable, they never ever acknowledged they made a mistake or apologise for it. Never again, stay away. Dear Mr. Maloco, the very delayed response to my review is an excellent representation of how quickly and swiftly your team operates, thank you.
First of all, sorry for the delay in responding and secondly I am so sorry to hear of your dissatisfaction. Having investigated and spoken with those with whom you dealt your case I have to confess to being a little puzzled by your negative review. I have reviewed the case management log and can see that you were kept fully advised of all viewings and all feedback. Our processes and that of the Scottish system were always discussed and explained and your interests were uppermost in our minds. Your review also seems to contradict your previous actions as I note that you chose to pay the recommended, full but discretionary, 1% sales commission under our Pay What You Want product and that you also very kindly arranged a delivery of Tim Horton doughnuts for the estate agency team, which we posted on social media to thank you. I believe that due to simple human error in the conveyancing process you were over charged Β£60 for the cost of registration dues. I am advised you received an apology and a refund but acknowledge that this did take a day to arrange which I am told you found an irritation and for which I also apologise. If you would like to meet with me in person in my capacity as client relationship manager, I would be happy to do so. Kind regards, Michael J Maloco
5/5
Natalie and all the staff we dealt with were brilliant. Our home was added and sold super quick. Would definitely recommend anyone thinking of selling their home to use Maloco.
Hi Victoria, Thank you so much for your kind review, it is lovely of you! It has been a pleasure working with you and we wish you all the best in your new home. Take Care
5/5
The selling of our property was made very easy by Natalie who was absolutely first class from start to finish, she kept us up to date every step of the way too, not once did we need to chase anything up! Wonderful service and would fully recommend π
5/5
An amazing team at Maloco Mowat Parker. From the valuation, getting our house on the market to our house selling in just under 3 weeks!! The amount of emails I sent with questions and the girls were always so quick to reply and extremely helpful! Couldnβt thank them enough for the hard work they put in to getting our house on the market. Thank you!!
2/5
Booked a viewing in Dunfermline for a property for sale. I had agreed to view the flat on Thursday night (3 days ahead) and the agent took both my email and mobile number. I arrived on time to view but there was neither an answer at the door or any lights on in within the property. After waiting 20 minutes for the owner to show, I had to call it a night and leave. I phoned Maloco the next day only to be told the property had been sold and taken off the market despite having a viewing in place. There was no update of this despite the Maloco agent taking my details 3 days prior. Poor experience and a wasted trip due to questionable communication skills.
5/5
I would highly recommend using Maloco & Associates for selling properties. Their team is very professional and give me confidence since initial touch. Their communication is prompt and to the point throughout the whole process, which makes the complicated and stressful part much easier. They can even help me to sell the property in a reasonable price within 1 week after it is on the market. Their legal services involved in the selling process is also excellent. I can just sit back and don't need to worry anything. Great thanks Michael and his team!
5/5
I couldn't recommend Maloco and Associates more highly when considering purchasing or selling a property and would not hesitate to use again in the future. Michael and his team were very clear and communicative throughout the process, which was particularly useful when talking about set deadlines, next step instructions and regular progression updates. I could not be happier with how quickly and efficiently the whole process took place and could not have chosen a better solicitor to aid and finalise the purchase. Very professional and knowledgeable overall and easily contactable which allowed for clarity and confidence throughout the purchase.
5/5
Can't thank the staff enough for making our house sale as stress free as possible. Kept us informed at every stage, so professional and friendly and really went that extra mile in particular Elaine and Karis but we must say all the staff involved were so helpful We are also using this company to buy our new home π Would highly recommend them! Nicolas and Margaret
5/5
Karis was always extremely helpful and professional and I would not hesitate to recommend her and Maloco Mowat Parker.
5/5
We had a great service from Maloco when selling our house. We sold super quick and shout out to Karis who went over and above, kept in contact at each step and got us the best price for our property. Thanks again!
5/5
Have had a fantastic experience with Maloco so far - Karis is great to deal with and very friendly, and Keiran was great at talking through the whole process. Thoroughly recommend!
5/5
Very happy with the service we received our house sold quickly and it has so far been smooth sailing, everyone we spoke to was lovely in particular Lauren and Karis. We chose maloco over other estate agents due to the professionalism and care taken at our initial appointment and we're really glad we did.
5/5
Used Maloco estate agents to sell our two latest houses. Iβve found them to be reliable and always very helpful. Thanks in particular to Karis, Eve and Kieran. Weβve used their solicitors most recently for our sale and purchase, Bethanie has been excellent - down to earth and efficient service all round. Would highly recommend.
5/5
Used to sell my mothers home , from start to finish they showed professionalism but extremely friendly & approachable. Kept us informed every step of the way, from Keiran visiting the home & going over the pricing & being transparent with β¦
Thank you so much for your wonderful feedback! Weβre delighted to hear that your experience with us was professional, friendly, and transparent from start to finish. We are thrilled to know our efforts made the process smooth and stress-free for you. We truly appreciate you trusting us with such an important sale!
5/5
We found the whole process of selling our house from start to finish to be serene with Malaco! We were impressed with the quality of the photography as well as the friendliness of the staff. In particular, a huge thank you to Elaine and Karis for keeping us regularly updated and doing everything they could to promote our house. Thank you βΊοΈ
5/5
The team at Maloco are amazing! I just sold my first property and from the initial valuation appointment right through to the closing date was absolutely seamless! A far more simple process than I expected and I sold for more than expected β¦
Thank you so much for your amazing feedback! Iβm absolutely delighted to hear the process felt seamless and that you achieved such a fantastic result. It was a real pleasure working with you and keeping you updated every step of the way. Your recommendation means so much, and Iβd be thrilled to help you again in the future!
5/5
Fantastic service throughout by all the team at Maloco. Effective and prompt communication at all times. Kept us up to date and gave advice and assistance when required. Nothing was too much a hassle and they always had time to answer any questions. Best in the business. I will definitely use them again, special mention to Elaine, Eve, Stacey, Lauren and Karis.
5/5
We found the whole process of selling our house from start to finish to be serene with Malaco! We were impressed with the quality of the photography as well as the friendliness of the staff. In particular, a huge thank you to Elaine and Karis for keeping us regularly updated and doing everything they could to promote our house. Thank you βΊοΈ
5/5
I cannot recommend Karis Hutchison highly enough ! ππΌ she assisted and guided me through every step and that personal touch made a lot of difference. If you are looking for an estate agent who provides to Client satisfaction, then Maloco is your best bet ππΌ β¦
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