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★★★★★
121 reviews across 3 platforms
2 Panmure Street, Dundee DD1 2BW
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Northwood's Dundee office at 2 Panmure Street is rated 4.2 out of 5 across 121 reviews on three platforms, including 65 Google reviews rated 4.3. Checked 9 October 2026.
65
Reviews on Google
This office
36
Reviews on Direct reviews
This office
20
Reviews on AllAgents
This office
Every review we hold for the Dundee office, from every platform, shown as written. First names only.
5/5
GoogleAudrey and the team were a pleasure to work with in valuing, marketing and agreeing the sale of my flat. As well as this they strove to help to get the property in a state to sell, dealing with all of the work while I was away from Dundee. Kept in contact throughout too, overall a great experience.
5/5
Direct reviewsAudrey and the team were a pleasure to work with in valuing, marketing and agreeing the sale of my flat. As well as this they strove to help get the property in a state to sell, dealing with all of the work while I was away from Dundee. Kept in contact throughout too, overall a great experience.
5/5
Direct reviewsFirst off all a big thanks to Lady Audrey ,from my first phone call , things moved very quick from coming to my home , organised everything, within week house on market , also calls emails kept me up to date , I would highly recommend this company, not enough stars as definitely deserve more thanks
5/5
GoogleNorthwood Dundee managed the letting of our property for 5 years and were fantastic throughout. When we decided to sell it earlier this year we decided to use their services and again they were first class with the house selling within a week. Communications are excellent with their staff always being very responsive and helpful.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Direct reviewsI am glad that I came across Northwood when looking for an estate agent to sell my property in Dundee, Audrey has been so helpful and guided me all the way, and she made it look so easy! I would definitely recommend Northwood to anyone looking to sell their property in Dundee.
5/5
GoogleI listed my property with Northwood and it sold subject to contract within a week. The process was very straight forward, they offered a professional service and communicated well. I would recommend Audrey and Northwood to anyone thinking of selling their home.
5/5
GoogleHad my rental property managed by Northwood for 10 years. I have always had good experience with them. They were good at providing me with reasonably good prices whenever something needs repaired. Eventually sold my property with a quick sale. Process and experience couldn't be any smoother.
1/5
AllAgentsCharismatic, but that's all.
Charismatic, but that's all. They fail to call back for over a week at best, and if you dare put an offer in on a place they won't contact you until they've received a better offer from someone else. Also make sure you know everything you can do to hold a place, like filling in an actual application form and paying a holding fee beforehand, because they sure as hell won't tell you anything you don't ask about. And don't be fooled by their charismatic and seemingly helpful tone of voice, they don't care about you, no matter how difficult your situation.
Dear Ben, Whilst I am happy to hear from clients I am afraid that in this case given the inaccuracies and innuendoes in your comments I feel I must respond. Having looked into your case it appears that you called the office prior to the bank holiday weekend to make what to use your words was a ‘cheeky offer', well below the advertised rent. Now there is nothing wrong with this and in fact we encourage it, but we are legally and contractually required to refer offers to the landlord. You were told this at the time and also I believe that given the level of the offer it would be unlikely that the landlord would accept it. On the following Monday when we partially re opened we received another enquiry from someone who wanted the property at the advertised price. When you called you were told this you increased your offer to the same level. Both parties were told to complete the referencing paperwork and were told that no application would be accepted until we had received completed applications. You and they submitted the paperwork and because we had two applicants either of whom would have been suitable in our eyes we asked the landlord if they had any preferences. Disappointingly for you in this case they chose the other applicant. My staff then explained the situation to you and told you that because we were happy with your paperwork if there was another property you were interested in then we would accept an application for that. At no time did we tell you we would take the property of the market for you or the other party, we don't do that until a completed application and holding deposit has been received and we wouldn't accept an application until the landlord agreed the offer. Additionally we did tell you that your ‘offer' would have to be agreed by the landlord, as we are legally obliged to do. Fundamentally you made the choice to make a lower over forcing us to refer it, there is nothing wrong with that but it was your choice. If you had offered the advertised rent and completed the paperwork etc then the property would have been off the market at that point and no other offers would have been entertained. I am afraid that I feel that in this case you have given us a poor review for fundamentally doing our job and you not getting what you want. Well sometimes that's just the way it goes. Regards, Nick Horan Belvoir Dundee
5/5
GoogleA huge thank you to Ron and his team at Northwood Dundee, what a fantastic business to work with. It has been a real pleasure and nothing has ever been too much trouble. Their knowledge, understanding and professionalism is second to none, and we would have no hesitation in recommending them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI had the pleasure of working with the team at Northwood. Both Nick Baines and Ron Campbell are very understanding. I can’t recommend them highly enough!
Many thanks for your kind words Abdullah. We really do appreciate this and look forward to continuing our working relationship.
4/5
AllAgentsThis was my first time
This was my first time renting a flat so I was a bit nervous about the whole process, Nick from Northwood was amazing in getting us sorted with the flat, responding to emails extremely fast and just in general being very helpful explaining the process, a couple things needing fixed in the flat and they got someone out as soon as possible to do this. I'm currently in the process of leaving the flat and have had no issues, the correspondence has been great and overall my experience with Northwood has been extremely enjoyable so I would definitely recommend them. Credit to Nick who is a great agent.
4/5
AllAgents"This was my first time..."
This was my first time renting a flat so I was a bit nervous about the whole process, Nick from Northwood was amazing in getting us sorted with the flat, responding to emails extremely fast and just in general being very helpful explaining the process, a couple things needing fixed in the flat and they got someone out as soon as possible to do this. I'm currently in the process of leaving the flat and have had no issues, the correspondence has been great and overall my experience with Northwood has been extremely enjoyable so I would definitely recommend them. Credit to Nick who is a great agent.
5/5
Direct reviewsAudrey was so enthusiastic right from the start and throughout she communicated continually, updating us on interest and possible bids. Initially we contacted some other agents too but I???m so glad we decided on the right one. We cannot recommend Northwood enough.
5/5
Direct reviewsEverything explained clearly and excellent contact throughout. Audrey was so enthusiastic about my flat, and I felt very at ease speaking with her and having her do viewings if I was at work. Very competitive fees. Would definitely recommend
5/5
GoogleGreat service from Audrey and the team at Northwood - friendly, efficient and very clear communication. An easy process throughout. Was recommended to me and have no hesitation in repeating this for anyone selling.
5/5
Direct reviewsIn the 14 years I have had dealings with Northwood Dundee, I have always found them to be helpful, reliable, discreet and dependable. They have always sought to provide the best service possible and I would recommend them to anyone.
1/5
GoogleWouldn't recommend this company to anyone. We have had notice to leave straight after we had reported neighbours to police for harrasment due to stupid complaints being sent in when we had valuable excuses. We passed every single visit with no issues. We did make some changes to the house but as said by the owner Ron these can be put back to original should the tenancy be terminated. They also use rogue tradesmen, one workman we had to request not to be sent back to us. Have rented for over 16 years and this company is by far the worst never had any issues up till now. We have now taken this to a solicitor.
5/5
Direct reviewsI have never sold a flat before so went into it blind. I reached out for a agent to come and value the property and I was lucky enough to get Audrey. She has been a vid send so far and has gone above and beyond for me. She is so personable that even though we haven???t met in person, I feel like I know her. I couldn???t have asked for a better person to deal with and she has helped me every step of the way so far. She is a credit to her company and I would be more than happy to recommend Northwood in the future because of the way she has dealt with me.
5/5
Direct reviewsHonestly couldn???t thank Audrey enough for all she has done with my flat sale. She has gone above and beyond throughout and has delivered from start to finish.
5/5
Direct reviewsAudrey was incredibly professional, friendly and helpful throughout the process of buying and selling our home.
5/5
Direct reviewsExtremely happy with the service from Northwood - very efficient, professional and knowledgeable. Special thanks to Audrey for her guidance and regular updates throughout the selling process.
5/5
Direct reviewsI contacted Northwood, having read the positive reviews, to sell a property. I was not disappointed. I was contacted by Audrey who initially came to the house, explained the process (without the hard sell) and organised everything from photographs, home report and advertising. The whole process was smooth, quick and completed very professionally whilst still keeping the personal touch. I would highly recommend using this company.
5/5
GoogleAudrey has been absolutely brilliant. She provided excellent advice, kept us updated and sold the property in no time.
5/5
Direct reviewsAudrey has been absolutely brilliant. She provided excellent advice, kept us updated and sold the property in no time.
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Northwood's Dundee office has 121 reviews across three platforms: 65 on Google, 36 on Direct reviews, 20 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.
Northwood Dundee is rated 4.2 out of 5 across all 121 reviews, and 4.3 out of 5 on Google from 65 reviews, checked 9 October 2026.
Northwood Dundee, 2 Panmure Street, Dundee DD1 2BW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.