Trusted Agent profile · Dudley, West Midlands

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Your Move Dudley reviews

4.6

★★★★★ Excellent

483 reviews across 2 platforms

215 High Street, Dudley, West Midlands, DY1 1PB

Your Move's office in Dudley, West Midlands, at 215 High Street, is rated 4.6 out of 5 across 483 reviews on two platforms, including 482 Google reviews rated 4.6.

4.6 / 5

482

Reviews on Google

This office

5.0 / 5

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dudley office, from every platform, shown as written. First names only.

5/5

Google

I was on the market with another agent for 3 months......I decided to give Your Move a try. Well what can i say. They sold my house in 2 days!!!!!!!!!!! I can not thank the staff enough. They were excellent. Right from the valuation I felt that they understood my needs. From the sales staff right to the manager, Tony, who guided me what i had to do once the house was sold and kept me informed every couple of days with updates on how we were progressing. Would 100% recommend these guys..

Roy · 7 February 2020

5/5

Google

Second property we have sold with Your move Dudley, always a professional service right the way through both of our properties were our parents homes so it was often very stressful they have a great team that works with them inc locksmiths all trades and clearance etc even took our meter readings as we’re over 200 miles away would always recommend them great service and thank you againPositiveValue

Jackie · 21 June 2022

1/5

Google

Worst estate agent out for renter never answer emails never help out with problems as soon as your in the property and they got there money couldn't give a s@*t

Jason · 6 February 2023

Agent replied · 6 February 2024

Dear Jason, thank you for taking time to leave feedback and sorry to hear you've not been happy with the service. I have gone through all mailboxes and can't see that you responded to the last email we sent to you in October regarding any outstanding works but genuinely if we've missed something feel free to give us a call and we'll be more than happy to help.

1/5

Google

Not a great experience... Attempted to talk to them regarding a house I was interested in renting. After an initial phone call (during this, they weren't that interested!), I was then flat out ignored. Chased multiple times via phone (promised call backs that never happened) and email only to get a "it's now let" around a week later. Would recommend looking elsewhere.

Andy · 6 February 2023

5/5

Google

Couldn’t be happier Elizabeth’s service was amazing! Highly recommend

Charlotte · 18 June 2024

Agent replied · 27 August 2024

Hi Charlotte Thanks for the review. Glad to hear you'd recommend us. Tony Thornton Your Move Dudley

5/5

Google

Thank you Your Move for helping us with purchasing a new house. Najma at Dudley office is professional, very prompt and always courteous. Smooth and easy communication through out.

Parchas · 6 February 2023

Agent replied · 6 February 2024

Thank you so much Dr Parcha! We wish you all the best with your property purchase in Harborne. Many thanks Najma

5/5

Google

Good service Harpreet helped me remortgage and saved me over £1000 per year. There was a fee for the service but the mortgage also offered cash back which covered the fee. I would recommend.

Adam · 7 February 2018

5/5

Google

My move to Dudley started just after Christmas but due to a complicated sale and the pandemic It’s taken nearly 6 months to finally move !! All the staff at Your Move Dudley have made the process easy Their Customer Service was excellent throughout even through lock down I have finally moved in and l just want to say a big thank you to all the staff at Your Move Dudley Good Job !!!PositiveResponsiveness, Quality, Professionalism

Stephen · 28 August 2020

5/5

Google

Friendly and professional. Positive meeting with Jake viewing property this morning Would recommend

Lisa · 29 February 2024

Agent replied · 22 March 2024

Hi Lisa Thank you for leaving Jake a review. He's a new member of the team so it's great to get some feedback. Your Move Dudley Tony

5/5

Google

As a landlord Your Move Dudley, have been managing my lettings for a number of years now. Dave, Charlotte and the whole lettings Team are simply fantastic. The team are incredibly customer focussed, extremely efficient and very Professional. Huge thanks to the team, Dave and Charlotte. Thank You for being great!! Mr M K Patel ( Very happy landlord)

Manoj · 6 February 2023

1/5

Google

This agency was not the best choice .They did not sell our house not even after 6 months, saying at the beginning that in 1 month time he will do it.No view at the house. Now we have change the agency.

Madalina · 6 February 2021

Agent replied · 6 February 2024

Dear Madalina Sorry to hear that you've had a bad experience, however we cannot find any record of you ever having been on the market with us, or even registered as a customer. Could you contact us directly on 01384 455000 with your address so we can look into this further, or ask that if you have made an error with leaving this feedback for us you kindly remove your review. Regards Your Move, Dudley

5/5

Google

We have had absolutely fantastic support from these guys, particularly Tony who made a very stressful process more manageable

Jackie · 6 February 2022

5/5

Google

Staff was amazing especially Naj who went above and beyond to help me. Advised me. Very polite, friendly and professional. Highly recommended. Thank you so much. :-)

Kav · 7 February 2020

3/5

Google

Place was easy to find

Tony · 11 June 2023

5/5

Google

Thankyou to Tony & Paul at Your -Move in Dudley. Professional and extremely knowledgeable estate agents that have helped me to sell my property recently at market value. I would definitely recommend them to anyone wishing to sell. Tony has gone above and beyond to resolve any issues and get things done within the agreed time frame.

T · 6 February 2023

5/5

Google

Lovely friendly and professional at the Dudley branch. Simon kept in regular contact and was happy to help and speak on our behalf. I would recommend

Amy · 7 February 2020

5/5

Google

Fantastic service by You Move. In particular, Najma has kept us updated every step of the way and is a pleasure to deal with.

K · 6 February 2023

Agent replied · 6 February 2024

Thank you Karen for your kind feedback. The branch all wish you the very best in your new property purchase with us in Moseley. Many thanks Najma.

5/5

Google

Amazing Staff NAJ and DAVE are the dream team !!!!!! A one stop information shop for all your property needs. Will use till the end of time!!!! AmazeBalls Thank you guys ❤️

Chesher · 6 February 2022

Agent replied · 6 February 2024

Thank you so much for your kind words myself and Dave really appreciate your feedback. Many thanks Najma.

5/5

Google

Fantastic Sales Team, recently completed my sale and could not have received a more professional service. Thank you to Najma and the whole team!

Scott · 7 February 2020

5/5

Google

Am very pleased with the service provided by Najma Ayub on behalf of your move ⭐️⭐️⭐️⭐️⭐️

Harmandeep · 10 August 2023

Agent replied · 6 February 2024

Thank you Harman for instructing Your Move on the sale of your BTL property in Smethwick. We look forward to working with you on your new builds in the near future. Should you need anything from myself moving forward please feel free to get in touch. Many Thanks Najma Ayub Birmingham Manager 07929 715007

5/5

Google

By: 'Elizabeth Fieldhouse' Jul 29,2022 Branch: Dudley, 215 High Street Lettings (as a Tenant) Rent PCM: £625 Postcode: DY1 Highly recommended, They have been absolutely fantastic throughout my experience. Elizabeth (EL) really went above and beyond for us. I can't thank El and Charlotte enough for their help and efforts at this branch. Thankyou.

Elizabeth · 6 February 2023

5/5

Google

Charlotte in Lettings couldn’t have been any more accommodating and helpful. She made the process stress free. Delighted with the service and attention to detail in legal terms of contract. Extremely professional, informative and reliable.PositiveResponsiveness, Quality, Professionalism

Clara · 24 October 2020

Agent replied · 6 February 2024

Thanks for the feedback Clara, it was pleasure to deal with you :) Charlotte

1/5

Google

Any business ever with this estate agency again

Edita · 30 January 2024

Agent replied · 10 February 2024

Hi Edita Thank you for taking the time to leave us a review. I understand your frustration when a tenant decides to leave without notice but hopefully you can appreciate this is completely out of our hands. Thanks Tony Thornton Your Move Dudley

5/5

Google

Thank you for a smooth process Beth.

Stacey · 17 February 2024

Agent replied · 17 February 2024

Hi Stacey Really appreciate you taking the time to leave us a review. Tony Thornton Your Move Dudley

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Your Move Dudley

How many reviews does Your Move Dudley have?

Your Move's Dudley office has 483 reviews across two platforms: 482 on Google, 1 on Yell.

What is Your Move Dudley's rating?

Your Move Dudley is rated 4.6 out of 5 across all 483 reviews, and 4.6 out of 5 on Google from 482 reviews.

Where is Your Move's Dudley office?

Your Move Dudley, 215 High Street, Dudley, West Midlands, DY1 1PB.

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