Hughes and Co Lettings Driffield reviews

★★★★★ 5/5

Trustpilot

Excellent service!

Having had to fill in the enquiry to rent after just switching careers there were a few issues that needed resolving. Howie was outstanding! He listened to the whole situation and looked at everything from every angle that he was permitted to and managed to approve things. He was kind, understanding and kept me updated very regularly and should I ever need to rent again in future and have to go through the process again, it would absolutely be Howie I would want to deal with, he was fantastic!

Nikki · 9 May 2022

★★★★★ 5/5

Trustpilot

Having some questions about my…

Having some questions about my referencing application, I had a fantastic experience talking to Aimee, who answered my queries clearly and thoroughly

Swimmy · 4 September 2026

★★★★★ 1/5

Trustpilot

I've just seen proof that Rightmove are…

I've just seen proof that Rightmove are putting out false information. My apartment which I bought 2 years ago, does not show my apartment. It's nothing like it whatsoever!!!!!!

Julie · 17 July 2026

★★★★★ 5/5

Trustpilot

Rightmove listens

Contacted Rightmove because the boundaries for my county were completely wrong and it was doing my head in. Took under two hours for them to send my request to the right department and action the changes. Rightmove listens to their customers! Thanks Rich!

Clare · 29 October 2024

★★★★★ 5/5

Google

Having relocated from the Southeast to East Yorkshire to be closer to family, my husband and I needed to find a property to rent quickly. We first met Chris of Hughes & Co, later Liana. They are so friendly and helpful from start to finish, which was so valuable to us as I was already living up in Yorkshire with my parents and my husband was in lodgings down south. Chris recommended a property that had newly been listed on their books which was perfect for us and swiftly arranged a viewing. We loved the Property straight away. They advised us of the next step for our application and were so helpful with any questions and a responded swiftly. They quickly liaised with the landlord, and the property was ready super quick for us to move in. We have been in the property just over a year now and have been given another 12 months tenancy agreement. They have acted quickly on any problems we have had with the property and promptly arranged for maintenance and repairs to be carried out. When I first met Chris, he assured me they always look after their tenants as much as they do their landlords and they have more than kept their word! We have already made a positive and strong relationship with Chris and Liana, and we know we can always turn to them for advice and any help we require. Keep up the good work! We would recommend Hughes & Co whether a future landlord or tenant.

Michael · 17 February 2026

★★★★★ 1/5

Trustpilot

Awful customer service !

Awful customer service !! They are very very expensive, they don’t do their checks properly and always asking for more and more documents without giving you a reason why they need them ! It looked like there was no communication between the agent and the company that was doing the checks.They are very annoying by sending you and your employer numerous emails and giving a lot of phone calls without giving you enough time to reply or find everything you need ! I would not recommend Rightmove to anyone, please use another service to safe yourself a lot of headache !

Martina · 4 December 2021

★★★★★ 2/5

Trustpilot

Misleading listings and misrepresentation

Rightmove is plagued with misleading listings and they don’t seem to care. The worst culprits are rooms in house shares being listed as studios or 1 bed flats. It’s frustrating, wastes time, and leads to disappointment. I can only assume agents do this to increase the number of ad views but it’s false advertising and should be discouraged. Listings should be checked for accuracy or what’s the point of search filters. We shouldn’t have to read through the description to discover the listing is not what it says it is. This wouldn’t be acceptable in any other setting so it shows a poor standard of care, quality and customer service on Rightmove’s part. The option for users to report errors isn’t even available in app and when you do submit a report online nothing changes. Don’t even get me started on agents being allowed to list without property images. If you need listing moderators then hire them - get it together Rightmove! PS Please don’t ask me to call/email with examples, just do a search on the website and see for yourself.

A · 24 November 2021

★★★★★ 5/5

Trustpilot

The Wonderful Mark Stewart !

Mark Stewart is an asset to the company and it has been an absolute pleasure working with him. He is personable, helpful and a delight to talk to (even when dealing with complex situations!) Can't recommend/thank him enough for his hard work and for being so lovely while doing it! - Thank you Mark :)

S · 19 February 2024

★★★★★ 5/5

Trustpilot

Shoutout to Haydn

Just wanted to give a shoutout to Haydn. He was really helpful when helping us set up broadband for our first rental. His attitude is very friendly and nothing is too much to ask. Thank you Haydn for helping make our move a stress free as possible.

Matty · 10 July 2024

★★★★★ 5/5

Trustpilot

Search filters greatly improved.

A long time ago, I raised an issue re Homewise properties appearing as retirement homes when in fact Homewise is a shared ownership buying scheme for older purchasers. None of the Homewise properties were actually designed or intended as being suited for Retirement. Recently, I found that the search filters now allow me to exclude ‘Buying Schemes’ so I no longer see those properties. Well done Rightmove.

Mandy · 27 March 2023

★★★★★ 5/5

Trustpilot

Danni about insurance policy

Danni exemplifies humility and cooperation in her role as a representative. I was truly impressed by her thorough explanation of the entire policy and her unwavering patience in addressing all of my inquiries. She not only provided exceptional service but also made me feel valued as a customer. Thanks Danni

Imran · 10 May 2024

★★★★★ 5/5

Trustpilot

Very professional and prompt service

Very professional and prompt service. Katy was so kind and resolved our issue very quickly.

Jane · 29 May 2026

★★★★★ 5/5

Google

Liana and the team at Hughes & Co are very receptive to concerns and respond in a timely manner. They were great with concerns about some minor issues with damp and the problem has been tackled head on. We feel secure and safe in our property knowing we can rely on Hughes & Co for help when needed.

Sophie · 17 April 2025

★★★★★ 1/5

Trustpilot

Misleading at best

Was approached by this company for references for tenancy. There was an error on one of the forms which was immediately rectified by email. Application was titled' please take the next steps towards your new home at....' which was never further from the truth. We were clearly referenced, along with others for one property by the agent, which in its self is poor practice. VM bombarded us with texts over the bank holiday weekend, demanding references and more information, we don't all work on weekends and bank holidays, yet when we emailed the correct email address for one of the applicants, we received no response. So, customer demands only on their terms. Whilst a lot of this is down to agent not following a first come first served basis, I can't give any credit for this company at all. It felt rather like being subject to a debt collection agency, when we've done nothing wrong.

A · 5 May 2021

★★★★★ 1/5

Trustpilot

Worst experience ever.

Several things about working with Rightmove were stressful including being put on hold for over an hour and a half. Additionally, I was told at least 4 times for over a week that they didn't need any more information from me then at the last second before I was meant to move I was told they still hadn't recieved my employment reference. I have been running around trying to solve this which all could have been avoided.

Molly · 8 November 2021

★★★★★ 5/5

Trustpilot

Extremely helpful and very nice

I am moving into my first own place and have previously not had to deal with any setting up of accounts for bills etc. The consultants from Rightmove were extremely helpful and walked me through every step of the way in a calm and easily understandable manner. They responded to every question with expert knowledge and provided me with all the information I need.They were also very nice and easy to talk to, even making the conversation enjoyable!

Eric · 11 August 2021

★★★★★ 5/5

Trustpilot

Gemma Lazzari - Our Hero!

My first few experiences with VM were challenging as I felt I wasn't being supported with solutions, I had called up at least 4-5 times until the wonderful Gemma Lazzari picked up, understood our situation with a difficult rogue landlady and went onto get us a positive reference. I want to call her a miracle worker but she is just doing what comes natural to her by being helpful, listening, having a calming approach and providing solutions. She took our case upon herself and became our main contact until we resolved it. Cannot recommend Gemma enough, she has the professionalism, attention to detail, empathy and due care that you would want to be welcomed with when making a call. Thank you Gemma, we love our new home xx

Reju · 15 March 2021

★★★★★ 5/5

Trustpilot

We received great service from the…

We received great service from the Vanmildert team (thought this was a clothes company at first). We were assisted by Lewis H who was very well mannered and seemed like he knew everything and anything about the process. He managed to complete the application for us and contacted us after the companies closing time to let us know he had assessed our statements and gathered our references. He went out of his way for us to make sure everything was in order. We tried calling after 5 once we finished our shift but couldn’t connect with them being closed. Very grateful that he went out of his way for us. Process was pretty quick once the agents had processed our forms. Would use them again if we were able to in the future.

Jake-s-n · 27 February 2021

★★★★★ 5/5

Trustpilot

Great Service - Don't Believe The Negative Reviews

Well what can I say. When I found out Van Mildert were referencing for my new property I naturally went to the reviews as I do with everything. I was really nervous when I read some of the reviews but I needn't have been.This team were professional from the outset. They do not try to sell you anything, as some of the reviews say. They ask at the start in the reference form if you'd like a quote and you choose yes or no, nothing is ever forced upon tenants. I wanted an insurance quote for my new property and was delighted with the quote. I spoke with them a few times and each time we got nothing but professionalism from them, very polite and courteous. The process was very quick and painless. I can't speak for anyone else but we are very happy with this service. Thanks Guys Love Margaret & Russell G

Margaret · 22 February 2021

★★★★★ 5/5

Trustpilot

Aimee at right move is 100/100

The woman that assisted me is named Aimee. I’m not great with reviews but if im here for a rating then I rate Aimee 10/10 and 100/100 my experience was smooth from start to finish and Aimee was on job! I had some issues with my boss finding time for me and Aimee was patient the whole and had no problem checking in with me! I felt like she was on my side!

Diego · 3 May 2022

★★★★★ 5/5

Trustpilot

Chris.F.

Chris. F. Was brilliant, super friendly and very helpful, and so were all the other people I dealt with. They supported me, and basically held my hand through the whole process. This can be a stressful situation, but everyone at Van Mildert made it easy and efficient, even chasing me up offering help.Brilliant job everyone, very impressed, a great company obviously for encouraging perfect customer service, thank you!Ref. Reply.You are welcome guys, it's just the Truth, you took off a big weight, cheers!

Had · 13 February 2021

★★★★★ 5/5

Trustpilot

I’ve been using Rightmove for over a decade...

I’ve been using Rightmove for over a decade now, and it’s the one platform I’ve consistently trusted for both buying and selling homes. Over the years, every major property decision I’ve made has started on Rightmove, and they’ve always had a clear, accurate trace of my search history, saved properties, and previous listings, which makes the whole process feel organised and seamless.

Red · 18 May 2026

★★★★★ 5/5

Trustpilot

I have dealt with Van Mildert for less…

I have dealt with Van Mildert for less than 5 days and they have been nothing but friendly and professional. But, the thing that stands out the most has been their communication. They didn't only keep me up to date with every step, their response were immediate and they offered other options (proof of evidence) before being asked. They responded in a more than expected time frames. I can not rate the employees enough. Thank you, I couldnt recommend you enough

Lynette · 25 January 2021

★★★★★ 1/5

Trustpilot

Absolutely awful experience

Dealing with Van Mildert has been the single most stressful experience I have ever had when trying to move house.We received an email from them and began to fill in the Referencing forms which were sent back, we then received several emails and phone calls asking us to send supporting information, which we did, we sent exactly what was asked for then received an email saying they needed something else which we sent and then received a call asking for something else.Each time we were contacted we were told something different. At one point one of their employees told me that he had sent an email to my Wife detailing exactly what we needed to send but when we checked she had had nothing at all from them.At one point I was asked by them to contact my employer and ask him to hurry up with his reference, firstly they did this the day after contacting him and secondly they are being paid to gather the reference so its down to them to do this not me.Then when my employment reference arrived with them they stated they "didn't belive it was credible" and asked for payslips and a copy of my signed employment contract, by this time I'd had enough of their BS and demanded to talk to a Manager who, of course, didn't contact me. I then rang the Estate Agents with the intention to cancel the move due to stress and hassle of dealing with this company, whilst I was in the phone Van Mildert emailed the Agent saying we had passed the referencing - I had not sent the Contract so they obviously didn't really need it. Once all this was over they then rang me to offer me insurance! NOT A CHANCE! the issues I'd have with this company I would never, ever, ever use them for something else.

Daniel · 23 January 2021