Every review we hold for the Driffield office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotTHE BEST THERE IS !!
THE BEST THERE IS !!A great place to find properties with great features to save in your profile , save searches , types of property etc. You find the odd property on the others but this is the best by far !
Chris · 6 January 2021
Agent replied · 13 June 2024
Hi Chris,Thank you for your review.We're so pleased to hear you find our website great to find properties and you find all of our features helpful in your home hunting.If there's anything else we can do to help please in the future please get in touch on 01908 712300 or talk-to-us@rightmove.co.ukMany Thanks,Rightmove.
★★★★★ 5/5
TrustpilotACTING as a GUARANTOR
I am acting as a guarantor for a young friend. Rightmove processed her & my applications with commendable efficiency.
Paxton · 12 October 2023
Agent replied · 13 June 2024
Good Afternoon Paxton, Thanks for reaching out. I'm really glad to hear that you had a good experience. I'll be sure to pass your feedback along to the RLTS team. Many thanks, Rightmove.
★★★★★ 5/5
TrustpilotExcellent customer service from Lucy
Excellent customer service from Lucy, who was friendly, listened to our enquiry and sorted it promptly. All colleagues are extremely professional and helpful and calls are always answered straight away, no waiting in line. Great experience.
Kata · 8 February 2022
Agent replied · 13 June 2024
Good afternoon, Thanks for taking the time to leave us a 5 star review. I'm glad you've had a great experience. I've sent this feedback on to Lucy to let her know. Happy Home Hunting!Thanks,Rightmove
★★★★★ 5/5
TrustpilotSpoke to a lovely lady at Rightmove…
Spoke to a lovely lady at Rightmove named Caz Thompson. I have never experienced such a mooth and easy transaction dealing with a company over the phone. This lady made it so easy, my query was dealt with professionally and with a result!
Dear · 2 September 2020
Agent replied · 13 June 2024
Hi Ms Dugdale,Thank you for your 5-star review. We're so pleased to hear our colleague Caz dealt with your query professionally.We will pass this feedback on to them.Happy Home Hunting.Many Thanks, Rightmove.
★★★★★ 5/5
TrustpilotExcellent service from a quality…
Excellent service from a quality sounding advisor, always feels great dealing with someone who has a positive vibe; usually outside of the London area 🤙😎
Martyn · 22 April 2023
Agent replied · 13 June 2024
Hi Martyn, thanks for taking the time to leave us such a great review.I am really happy to hear of the excellent service you received. If you have any more feedback or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300 - we'd love to hear from you. Thanks, Rightmove
★★★★★ 5/5
TrustpilotA prompt and professional response.
David · 22 July 2024
Agent replied · 13 June 2024
Hello David,Thank you for taking the time to provide such lovely feedback.Here at Rightmove we understand how important having all the options available and clear when your making decisions on your new home. We are pleased you found the experience such a pleasant one.Best wishesBeth
★★★★★ 5/5
TrustpilotFor security reasons I asked Rightmove…
For security reasons I asked Rightmove to remove all pictures of my house that had previously been advertised. Ciera Nolen took care of everything for me immediately. Thank you for the prompt and professional service.
Tom · 10 March 2022
Agent replied · 13 June 2024
Hi there, Thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Rightmove. Your Feed back has been shared with Ciera. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Happy Home Hunting! Thanks, Rightmove
★★★★★ 5/5
TrustpilotGood prompt response and did what I…
Good prompt response and did what I needed
Harriet · 23 May 2024
Agent replied · 13 June 2024
Good Afternoon Harriet,Thank you for taking the time to leave us a review! I'm glad to hear that you had a good experience. I'll be sure to pass this along to Charlotte!Many thanksRightmove
★★★★★ 1/5
TrustpilotUpdate on Below
So, they have replied and said if I want to discuss my point I should email them - why? Can't they read?
SJ · 4 July 2023
Agent replied · 16 June 2024
Good Afternoon SJ,Thank you for taking the time to come back to us. I want to reassure you that I'd like to look into this further for you. However communicating on this platform is difficult as there is no way to message each other back and forth, so we can look to get this resolved for you. We are also limited in the number of characters we can include in a response.So that we can help you, please send us an email to talk-to-us@rightmove.com. I will keep an eye out for your email. I look forward to hearing from you.Many thanks, Rightmove.
★★★★★ 5/5
TrustpilotA great place to search for homes
A great place to search for homes. The team behind the app are very responsive to developing it further by implementing suggestions. Many thanks to the customer experience team. ☺️
John · 10 October 2022
Agent replied · 13 June 2024
Hi John, Thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Happy Home Hunting! Thanks, Rightmove
★★★★★ 1/5
Trustpilotterrible search facility
terrible search facilitywhy offer the option to search for detached houses only when that search brings up semi's terraced houses and bungalows?Your search facility needs replacing with one that reflects the needs of the house buyer in 2021
Dan · 25 August 2021
Agent replied · 13 June 2024
Hi Dan, Thanks for taking the time to leave us a review.I'm sorry you have experienced this. For us to take a further look into this, please could you send over any examples to talk-to-us@rightmove.co.uk or call 01908 712300? Many thanks, Rightmove
★★★★★ 5/5
TrustpilotThanks to right move for the help given…
Thanks to right move for the help given to my brother in law by Paul in the utilities department and Megan in the insurance department for helping the transition from his house to his flat to do smoothly.
Pieter · 16 August 2021
Agent replied · 13 June 2024
Hello Pieter,Thank you so much for taking the time to leave such lovely feedback for Megan and Paul, utilities and insurance can be very confusing and its difficult to know whether your getting a good deal which is why our team aim to make it as pain-free and clear as possible. We will pass this on to their team leader.Best wishesBeth
★★★★★ 5/5
TrustpilotIt was the 'Right Move'
Well, I never expected such a clear, detailed and helpful response. I think it was probably the best response I have ever had from a customer service agent, anywhere, ever. Paige Henderson - 5 stars.
Helen · 11 February 2022
Agent replied · 13 June 2024
Hi there, Thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Happy Home Hunting! Thanks, Rightmove
★★★★★ 1/5
TrustpilotWhat’s happened to the web site
What’s happened to the web site when using an iPad.It worked fine till a few weeks ago.Now it freezes, or half the pictures don’t load, or is very slow to respond.I give up with it in the end.Something must have changed at your end Rightmove
Carole · 7 August 2019
Agent replied · 13 June 2024
Hello Carole,Thank you for taking the time to leave us a review.We are sorry to hear of the problems you are experiencing when using Rightmove.We would really like to look into this for you. So that we can look into this, please can you email us at talk-to-us@rightmove.co.uk and advise us of the browser you are using and what version of iPad you are on?We look forward to hearing from you.Many thanks, Rightmove
★★★★★ 1/5
TrustpilotRightmove used to be the best property…
Rightmove used to be the best property site, now it's the worst! Can't see all of the photos, can't enlarge the floor plan, no street view and it's very ugly. What was wrong with the old site? Using Zoopla now.
Helen · 1 March 2021
Agent replied · 13 June 2024
Hi Helen, Thanks for your review. We're sorry to hear you're not able to view the images and floorplans. We'd like to look into this for you and see why this is happening. So we can do this please could you email talk-to-us@Rightmove.co.uk with screenshots along with the device make/model you're using? Many Thanks, Rightmove.
★★★★★ 2/5
TrustpilotI was highly interested
I was highly interested ! However above does not state in the above description tennant has earn over £21,000 income! Which i was told over the telephone. I do think i qualifyfor this before tax and was first to apply but was not givem the correct opportunity. I was not given the application form, which was promised, and i was dissapointed i was not truly considered, proof, wage slips, etc just refused.
Keri · 27 February 2021
★★★★★ 5/5
TrustpilotGreat service!
Great service; Charlie Donnelly followed each step of the Referencing process, keeping me up to date with what was needed and helping me to understand the system.A helpful and friendly experience.
Marika · 9 August 2022
Agent replied · 13 June 2024
Hi there, Thank you for taking the time to leave us a review. Its wonderful to hear of your experience with Charlie. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Thanks, Rightmove
★★★★★ 5/5
TrustpilotHow to remove saved property.
I contacted Rightmove to find out how to remove a saved property from My Rightmove that had been taken off the market. I had a response from Caz Thompson with explanation and pictures, which worked exactly as she said it would. Thank you.
Sally · 28 April 2020
Agent replied · 13 June 2024
Hi Sally,Thank you for your 5 star review.It sounds like Caz was really able to help talk you through how to remove your saved properties. It's great to hear that you had such a positive experience and we'll share your lovely comments with Caz.If we can help in the future at all, please don't hesitate to get in touch. Our email address is talk-to-us@rightmove.co.uk and you can always give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove
★★★★★ 4/5
TrustpilotI am planning on moving overseas
I am planning on moving overseas. Rightmove allows me to save the properties that I like. Once there was a technical issue, they resolved it in a relative short amount of time. The listings are diverse and plentiful. I enjoy perusing the website, often.
Susan · 3 December 2019
Agent replied · 13 June 2024
Hi Susan, Thanks for taking the time to leave us a 4 star review. We're really pleased that our specialists where able to resolve the technical issue in a short amount of time, and can absolutely pass feedback on to them for you. We're glad you enjoy the listings on Rightmove and hope you continue to enjoy using our website. If there is anything else we can do for you in the future, please send us an email on 'talk-to-us@rightmove.co.uk', or call us on 01908 712 300.Happy home hunting.Many thanks,Rightmove.
★★★★★ 5/5
Trustpilot10/10
Rhea from the South Shields centre was extremely helpful, explained everything thoroughly yet in a time efficient manner also. She clarified anything I didn’t understand and was lovely to talk to. Calum
Calum · 20 June 2022
Agent replied · 13 June 2024
Hello, Thank you for taking the time to leave us a 5-Star review. We appreciate your feedback and I will pass this on to the relevant team. If you need anything else, please do get in touch at talk-to-us@rightmove.co.uk or give us a call on 01908 712 300. Happy home hunting! Many thanks, Rightmove
★★★★★ 5/5
GoogleKnowledgeable letting agency, have been a tenant and a landlord with Chris & Liana. Easy to work with and took care of everything with the utmost professionalism. Thank you for everything
Amy · 11 October 2024
★★★★★ 1/5
TrustpilotWhat a shambles
What a shambles. With assets of over £5m, they deemed me not suitable for rent of 4K per month even though my current account had 200k in it. Waste of time and actually cost agents and jandlords tenancies. Avoid at all cost.
ALEX · 15 July 2020
Agent replied · 13 June 2024
Hi Alex,I’m sorry that you’ve had a negative experience with Van Mildert. If you would like to provide more information, I can certainly look into why your reference passed or failed, in order to provide you with more detailed feedback. Please email: customerservice@vanmildert.netPlease be aware that while we carry out detailed referencing and provide our clients with a wealth of information pertaining to you as a prospective tenant, any and all final decisions relating to the placement of a tenant lies with the landlord of the property in question and not with ourselves.Kind regards,The Van Mildert Team.
★★★★★ 5/5
TrustpilotI was assisted and well informed in...
I was assisted and well informed in making my decision without any issues by Rhea Thompson. As a customer this experience is much valued and appreciated.
Denzil · 1 February 2023
Agent replied · 13 June 2024
Hello Denzil,Thanks for leaving us a five-star review.I will be sharing your feedback with Rhea, I am sure they will be happy to hear they were able to assist. If you have any further feedback, drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300. Thanks, Rightmove
★★★★★ 4/5
TrustpilotNew site better than the old
New site better than the old, but still need to have a few things changed. Auto remove sold houses from the saved listing. Show Homes that have been saved with a different icon on the map. Other than that its a great site, i use it daily.
Clive · 25 September 2017
Agent replied · 13 June 2024
Good morning Clive,Thank you for taking the time to leave us a review.I'm really pleased to hear you enjoy using the Rightmove website and use it daily! I have taken your feedback on board and will pass this on to our developers to see if we can add these features in future.Kind regards,Rightmove.co.uk
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
