Trusted Agent profile · Driffield
★★★★★
1,720 reviews across 2 platforms
18 Exchange Street, Driffield, YO25 6LJ
Hughes and Co Lettings's office in Driffield, at 18 Exchange Street, is rated 3.8 out of 5 across 1,720 reviews on two platforms, including 68 Google reviews rated 4.4.
Every review we hold for the Driffield office, from every platform, shown as written. First names only.
5/5
TrustpilotNikita was amazing
Nikita was amazing, super quick respond and easy to chat with!!
Hello, thank you for taking the time to leave a review. It's so nice to hear you've had a positive experience with Nikita. We'll make sure they receive your feedback. Many thanks, Rightmove
5/5
TrustpilotNikita was very helpful and got all our…
Nikita was very helpful and got all our paperwork completed quickly
Hello Tristan, thank you for taking the time to leave a review. It's so nice to hear you've had a positive experience with Nikita. We'll make sure they receive your feedback. Many thanks, Rightmove
5/5
Trustpilotjade was lovely when i explained the…
jade was lovely when i explained the problem she looked into it for me and rectified the problem so our vendor was happy which is always a good thing!
Hi Nicola, Thank you for taking the time to leave us a review.It's wonderful to hear about your experience with Jade and that you and your vendor are both happy. If you need anything else, please get in touch 01908 712300, or email us at customersupport@rightmove.co.uk Thanks, Rightmove
5/5
TrustpilotSteph was wonderful
Steph was wonderful, so helpful in every way. Just what I needed.
Hi there, Thank you for taking the time to leave us a review. Its wonderful to hear of your expereince with Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Happy Home Hunting! Thanks, Rightmove
5/5
GoogleGreat estate agent when we were looking to rent a property. From the viewing to getting the keys it was an easy straightforward quick experience. Excellent communication and service. Thankyou so much Chris and Lianne. Would highly reccomend them 10 out of 10
5/5
TrustpilotGreat service by Hannah King
Great service by Hannah King. Was extremely respondent, answered my questions and helped me out with a problem in no time! Thanks!
Hi Sam,Thank you so much for taking the time out to leave us such a kind review about our colleague, Lewis! We've passed your comments on to him and his team, and we're so pleased he was able to help you out yesterday!Kind regards,Vicki
5/5
TrustpilotFriendly, efficient and fast
Danielle was very friendly and efficient. All checks were completed within a few hours. Painless process, thank you!
Hi Simon, thank you so much for leaving such a positive review, especially your comments about Danielle!
5/5
TrustpilotSpoke to Danielle and She was very…
Spoke to Danielle and She was very professional and everything more than ok , thank you Danielle !
Hi Liviu, thank you so much for leaving such a kind review! We've passed on your thanks to Danielle! :)
5/5
TrustpilotFixing issues with account
Rightmove team, particularly Jamie, was very quick and helpful to sort it out issues with accessing my Rightmove account.
Hi Jose,Thank you for the lovely 5 star review. It's so great to hear Jamie dealt with your issue quickly and was very helpful. We will share this feedback with her. Happy Home Hunting. Many Thanks, Rightmove.
1/5
Trustpilotit used to be my favourite
it used to be my favourite search engine until a few days ago , but now they have introduced a nag pop up that will drive you insane , not just once but every time you click on a property, so now i use on the market , some bright spark at rightmove should get the sack .
Hi there, Thank you for your review. We're sorry to hear of the experience you've had recently. We would like to look into this for you. please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Thanks, Rightmove
5/5
TrustpilotVery easy (and nice!) to deal with
Very easy (and nice!) to deal with, Danielle was really helpful and made sure everything went smoothly.
Hi Natalie,Thank you so much for taking the time out to leave such a kind review! We're so pleased Danielle was able to help you and that everything has gone smoothly!We'll pass on your kind words to Danielle and her team leader :)Kind regards,Vicki
2/5
TrustpilotRightmove maps are not visible
Rightmove maps are not visible. I have written to the support team at Rightmove to let them know I could not see the streets if I zoomed in on a white area of the map and was told they couldn't do anything. Great help that is. Unless I'm in a green area I can not see the streets on the Map view, I can't believe I'm the only one.
Hi Antony,Thank you for taking the time to leave us a review.We can see one of our specialists confirmed that our maps are provided to us by Google Maps and suggested you use the Satellite option in the instance where the map doesn't have a grey background.The way in which we're provided with the map for a particular area by Google is something that's out of our control and we can only show exactly what's being fed through to us.We're sorry for any confusion caused and if there's anything we can help with in the future, please do get in touch.Our contact number is 01908 712300 and our email address is, talk-to-us@rightmove.co.uk.Many Thanks,Rightmove
1/5
TrustpilotThese estate agents and landlords…
These estate agents and landlords advertising propertys for rent are very discriminating against people in desperate need of housing via u.c or who have children or disabilities, this greedy money hungry website needs to be shut down and investigated under cover asap.
5/5
TrustpilotWanted the sold details for our house…
Wanted the sold details for our house removed. Quick, efficient response. Polite friendly and knowledgeable. Thank you Jamie.
Good Morning,Thank you for your 5-star review. We're so pleased to hear Jamie dealt with your query quickly and efficiently. We will pass on your feedback to them.If there's anything else we can do to help in the future please get in touch on 01908 712300 or talk-to-us@rightmove.co.ukMany Thanks,Rightmove.
5/5
TrustpilotHad an issue with gaining access to…
Had an issue with gaining access to some reports, and I spoke with Alex at the customer centre who was briliiant and very helpful and managed to resolve my issue very quickly.
Hello Matt,Thank you for your 5* review about your experience recently.It is great to hear, and I have passed your feedback over to Alex.If there is anything else we can help with, please let me know. Many thanks, Rightmove
5/5
TrustpilotFantastic communication throughout……
Fantastic communication throughout… Mark and Dominique understood our urgency and were excellent… always replied to my calls and emails and really did help 👍👍… Thankyou.
Hi James, Thank you for taking the time to leave us a review.It's wonderful to hear about your experience with Both Mark and Dominic.If you need anything else, please get in touch 01908 712300, or email us on talk-to-us@rightmove.co.uk Thanks, Rightmove
5/5
TrustpilotCorrected, formal property description: done (& rapidly)
Flagged-up with Rightmove, on-line, its inaccurate, formal, description of my cottage.Caz got onto it right away and, in turn, brought it to the attention of HM Land Registry, from whom Rightmove source detail such as this. He constantly kept me in the loop.In no time at all, HMLR agreed, bought-into the observation and adjusted its records accordingly.Rightmove, in turn, set-about altering the description accordingly. "Job done"
Hi Barton, Thank you for the 5-star review. We're so pleased to hear that Caz looked into your property description and made the relevant amendments. We will be sure to pass your feedback on to them. If there's anything else we can do to help in the future please get in touch on 01908 712300 or talk-to-us@rightmove.co.ukMany Thanks,Rightmove.
5/5
TrustpilotNatalie was amazing
Natalie was amazing! super speedy and easy to chat to!
Hello, thank you for taking the time to leave us a review. It's so nice to hear you've had a positive experience with Natalie. We'll make sure they receive your feedback. Many thanks, Rightmove
5/5
TrustpilotNatalie Cooper was extremely patient…
Natalie Cooper was extremely patient and communicative while helping us navigate our more complicated than usual application.
Hi Jenny, thank you for leaving a positive review, and for your kind word about Natalie! Referencing can be frustrating when there are more complicated factors involved, so we're pleased Natalie was able to support you through it!
5/5
TrustpilotSam C was great!
Following on from my references being accepted for my new house, the lovely Sam called me to let me know about other services and offers Van Mildert provide. She was so kind and lovely and we had a great chat! She was professional and not pushy at all, but went through each option and explained it all really well. So lovely and really rare :)
Hi Izzie, thank you so much for your kind review! We echo your sentiments about Sam - she is definitely a wonderfully rare breed and we're very lucky to have her on our team! Congratulations on your new house, we hope you're settled, safe and happy in your new home.
1/5
TrustpilotSigned up to be a guarantor and they…
Signed up to be a guarantor and they have badgered me 4 times during on day 1, through texts and email. As if people aren't at work and that is the only thing to do.Nameless blunt emails that request excessive information with no response when you reply back.Then they request me to do the chasing on thier reference checks! What are they being paid for exactly.
Hi Jay, I’m sorry to hear that you’ve had a negative experience when acting as a guarantor for one of our referencing clients. If you’d like to discuss this further, please don’t hesitate to email: customerservice@vanmildert.netWe send two SMS messages and two emails on day one to encourage the forms are filled in as soon as possible for our referencing clients.We do often request support in getting certain elements of the reference checks through sooner. For example, if we aren’t able to get in touch with an employer, we often request support, as clients may have more direct contact with an employer than we are able to. I apologise that this has been inconvenient for you, and I will definitely feed this back to our head of referencing.I’m also sorry that you felt that we bothered you at work; our office hours are Monday to Friday 9-5, which does mean that we may contact people during their own working hours. I appreciate this is not always convenient and apologise again that this has compelled you to leave a negative review.If you would like to discuss any of this aspect further, and if you do require any support with the guarantor process, we’re on hand to help, so please don’t hesitate to get in touch!Kind regards,The Van Mildert Team.
1/5
TrustpilotMy browsing experience has reluctantly turned me off Rightmove.
What has happened to the previously brilliant Rightmove website? Now so clunky and slow to add filters just like my experience on dialup a decade ago? I’m so frustrated hanging around waiting for it to load I’ve given up. It freezes regularly. This is a relatively new phenomenon. I’m now looking at alternatives as clearing caches etc simply doesn’t work. I’ve got a relatively modern iPad mini too.
Hello, Thank you for taking the time to leave us a review. We're sorry to hear that the website has become slow and freezes for you. We can absolutely investigate this further for you.Please would you be able to send us an email to 'talk-to-us@rightmove.co.uk' with some more information?Can you confirm for us the iOS (software version) and the exact model? This will be available under settings, general and about.Would you also be able to send a screenshot of the device diagnostics by clicking the link below?https://www.rightmove.co.uk/this-site/system-information.htmlMany thanks, Rightmove.
5/5
TrustpilotThe service from a woman named Megan…
The service from a woman named Megan was fantastic, give her a raise!
Hello Richard,Thank you very much for such a lovely review of our colleague Megan, we completely agree, she's a much loved member of the team that helps tenants get set up in their new home and we are so pleased to hear your experience was such a pleasant one.Best wishesBeth
5/5
TrustpilotSuper impressed!!!
So impressed with Lewis at Rightmove! Moving house is so stressful and he really helped with setting up my broadband,sky and necessary insurances. I didn't feel rushed or pushed into anything and Lewis has definitely saved me some pounds!! He worked around my work hours to make sure we could spend time getting it right! Thanks again!!
Hi Zoe, thank you for taking the time to leave such a great review and for providing feedback on your experience. It's so nice to hear you've had a positive experience with Lewis. We'll make sure they receive your feedback and we wish you all the best in your new home. Many thanks, Rightmove
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hughes and Co Lettings Driffield is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Tell us what you need and we'll put you in touch. Hughes and Co Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Driffield.
Yes. Hughes and Co Lettings won Gold for Best Estate Agent Guide 2027, Lettings at EA Masters 2026.
