Hughes and Co Lettings Driffield reviews

Hello Elizabeth.Thank you for taking the time to leave us a review and we’re so sorry to hear of the experience you’ve had using the Rightmove website recently.All properties advertised on Rightmove, have been uploaded by the Estate Agency that are managing the property in question. Our property search filters rely on the wording used in the advert and the way the property has been uploaded by the agency. We always encourage our member agents to list their properties as accurately as possible to make sure they’re being seen by the correct audience.If a property hasn’t been advertised as a house/flat share, our systems don’t know to detect it within the correct applied filters. We can certainly share your feedback with our specialist development teams and it will be taken on board to think about what more can be done to help recognise house/flat share properties.We do also have a dedicated Data Quality team that manage complaints, of properties that have been advertised incorrectly. If you see a property being advertised incorrectly, the team would love to know about this. Their email address is 'dataquality@rightmove.co.uk'. If you send the team over a link to the advert, they will be able to pick this up with the estate agents. Our telephone lines are open until 6pm if you would rather speak with us over the phone about these adverts. Our contact number is 01908 712 300.We look forward to hearing from you.Many thanks, Rightmove.

Hi A,We're so pleased you've had a positive experience with Van Mildert, and in particular Beth. We think she's amazing! Thanks for your review!Kind regards,Vicki

Hi Sarah Louise,Thank you for taking the time to leave us a five star review.We're so pleased to hear you had a great experience with our specialist Bobbie, and we'll be sure to pass your feedback on to her.If there's anything we can do to help in the future, please don't hesitate to get in touch. Our email address is talk-to-us@rightmove.co.uk or, you can give us a call on 01908 712300.Happy home hunting.Many Thanks,Rightmove.

Hi A, Thanks for your review! We're pleased that you found the application process very straightforward. I’m sorry that there was an issue with emails not being received by your landlord / partner. While we do advise that our team copy and paste information to avoid this type of thing from happening, there may be some human error during the process! I will definitely take this back to our head of referencing, so that they can issue a reminder to the team and thank you for bringing it up in your review, this is how we can improve on every reference we carry out. I’m glad to hear that your questions and queries were answered promptly and that we were able to problem solve your issues. Thank you again for your review and if you do have any further comments, queries or questions, please don’t hesitate to get in touch either by calling or emailing: customerservice@vanmildert.netKind regards,The Van Mildert Team

Hello Mr Selfe, I am very sorry to hear of the experience you had during your most recent property application, we always endeavor to complete every application successfully and its disappointing to hear this wasn't the case.I have taken some time to locate an application relating to your details, but in the interest of protecting your data, if you would like me to respond directly regarding the application, would you be to email us directly at rltcomplaints@rightmove.co.uk.Thanks

Hi Vera,Thank you for your 5 star review.It's great to hear that our specialist Jamie was fantastic and resolved your query with complete professionalism. It sounds like you had a really positive experience with her and we'll definitely share your lovely comments.If there's anything we can help with in the future, please don't hesitate to get in touch. Our email address is talk-to-us@rightmove.co.uk and our contact number is 01908 712300.Happy home hunting.Many Thanks,Rightmove

Hello Samuel,Thank you for letting us know about your positive experience with Christine. We understand how stressful moving can be and want to make sure the experience is as painless and efficient as possible.Good luck in your new home.Best wishesBeth

Hi Ryan, thank you so much for your kind review. We love Donna and Sam, and are pleased they were able to get you set up with insurance and TV/broadband!

Hello Molly, Thank you for reaching out to provide such a lovely review for our colleague Laura. We will ensure Laura and her manager receives the positive feedback.Best wishesBeth

Hi Rupert.Thank you for contacting Rightmove and for providing your feedback. Have you contacted Rightmove regarding this issue? If you haven't please email us at talk-to-us@rightmove.co.uk or call us at 01908 712300 and provide us with the property details. Once we have this we shall be more than happy to look into this for you. Many Thanks, Rightmove.

Hello Jenny, Thanks so much for your lovely review. Here at Van Mildert we can certainly appreciate referencing can be a complex process for some, especially if you don't have typical employment or income etc. We always aim to simplify everyone's process and take the frustration out of referencing as much as possible, so we are glad to hear you appreciate our efforts.Best of luck in your new home.Best WishesBeth

Good Morning Olwen,Thank you for your amazing 5-star review. We're so pleased to hear our teams was patient, polite and really helpful. This is exactly what we want to achieve when helping all of our users. If there's anything we can do to help in the future please don't hesitate to get in touch on 01908 712300 or talk-to-us@rightmove.co.uk.Many Thanks, Rightmove.

Hi Andrew,Thanks for taking the time to leave us such a great review. The street view map is powered by Google - if there are no images, it could be that the Google map car hasn't been down that road or isn't permitted access. If you have any more feedback or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300 - we'd love to hear from you.Thanks, Rightmove

Hi Neil,Thank you for your review and we're sorry to hear you feel this way.We hope the announcement today of a 75% reduction in fees for four months will help.Many Thanks,Rightmove

Hi Joanna,Thank you for taking the time to leave us a review.We're an online website for Estate Agents to advertise their properties, we have no involvement in the selling or renting process as we're not agents ourselves, agents are required to update the listings.If you have had confirmation from an agent that the property has been Let/SSTC, please raise this with our Data Quality specialist. If you can email the link to the property to DataQuality@rightmove.co.uk they can take a look into this. Thank you for bringing this to our attention. Happy Home Hunting,Rightmove.

Hello,Thanks for taking the time to leave such a great review. We've passed it on to Rhea.If you have any more feedback or suggestions on how we can improve, do drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300 - we'd love to hear from you. Thanks, Rightmove

Hi Tony, Thank you for taking the time to leave us a review. It's wonderful to hear about your experience with Cheryl & Rightmove. If you need anything else, please get in touch at talk-to-us@rightmove.co.uk or 01908 712300. Happy Home Hunting! Thanks, Rightmove

Hi Max, thank you for leaving us a review.We don't currently have search terms for a whole country as the area would be so large however, I've passed your suggestion on to the relevant teams to consider this for future developments.Many thanks, Rightmove

Hi Sarah, Thank you for taking the time to leave us a review. It's great to hear about your experience with the Rightmove website.If you need anything else, please get in touch 01908 712300, or email us on talk-to-us@rightmove.co.uk Thanks, Rightmove

Good morning Scott, Thank you for leaving us a 4 star review and for taking the time to send over your feedback. We've passed your suggestions on to our development team to look into for future updates.In the meantime, I suggest using our Keyword Sort feature which allows you to prioritise listings in the search results which match terms such as 'no garden'.Please let us know if you have any further questions or feedback by sending us an email to talk-to-us@rightmove.co.uk.Many thanks,Jemma

Hi Gilbert,Thanks for leaving us a five-star review, and we're really glad to hear of your positive experience. If you have any further feedback, drop us an email at talk-to-us@rightmove.co.uk or give us a call on 01908712300. Thanks, Rightmove