Hughes and Co Lettings Driffield reviews

★★★★★ 5/5

Trustpilot

Laura was very helpful when the initial…

Laura was very helpful when the initial information was sent there was an error (not on her part) but was able to resolve the same day and when following up I also found her to be very efficient.

Sam · 15 July 2021

★★★★★ 1/5

Trustpilot

Very disappointed! They dont get back to you

I am very disappointed with Rightmove their customer service team just does not get back to you, I have been emailing them for over a week now as there is an error on my house description on their site and no one gets back to you at all! I must have sent over 30 emails plus my estate agents have been emailing them and calling them too with no avail. Does anyone know a number I can contact them on as I am getting really fed up with the situation.

Mussygal · 16 June 2022

★★★★★ 4/5

Trustpilot

Now understandS

Now understand, was told to put my search criteria into your site!Will re-visit in the next day or so, and use differently.Saved loads of frustration and time, and BTW, South Africa is just too far to make a visit!Have a lovely evening.KR Trisha Leach

Trisha · 7 November 2019

★★★★★ 5/5

Trustpilot

I can highly recommend rightmove…

I can highly recommend rightmove referencing they do not delay and are very responsive. I would also like to thank Nikita for dealing with my queries in such a courteous and polite manner.

Pat · 19 April 2022

★★★★★ 5/5

Trustpilot

Thank you!

Easy to use app! Was on their daily trying to find our perfect family home to rent. Referencing was super easy once we spoke to Charlie too! He was amazing! Thank you!

Annelise · 30 May 2022

★★★★★ 1/5

Trustpilot

Rubbish wesite

In 2022 they have such a few house search filters. I was amazed how can such a website actually still be used...in modern UK. On the mainland, you get indicators based on soil quality etc...No filter based on house utile surface, no bathroom/number of rooms indicator, no price versus area indicator, no clear info on how one house stands out from other houses. One house on the same street, with everything changed is way more valuable than one untouched from '95. Add check boxes, with upgrades, and create indicator, for people too understand the difference .I mean, even a car selling website gives you more information.Please don't answer with your: the law doesn't request this information...because it has nothing to do with it.

Oprea · 23 May 2022

★★★★★ 5/5

Trustpilot

Thanks Danielle Ord for your very…

Thanks Danielle Ord for your very prompt and efficient customer service- very impressed with the speed with which you dealt with my enquiry and your call to also let me know that my references had been ordered - well done!

Lorna · 9 December 2020

★★★★★ 1/5

Trustpilot

Very bad experience, incompetent referencing.

I am a future tenant having to deal with their absolutely incompetent referencing. I am self-employed working under my own 100% owned limited company with regular high earnings. I provided everything requested and they then came back to realtors that they couldn't reference me. Yet they failed to ask for contracts, self assessments and "couldn't accept" business bank account statement, money in foreign accounts or "money recently transferred from there to a personal account." It's obvious they are optimizing for efficiency with no consideration for the people they are affecting and can't bother to properly reference a small business owner. I will use Zoopla to look for property in the future and deal with agencies that don't use such referencing agencies.

Nick · 12 May 2022

★★★★★ 5/5

Trustpilot

Oliver was very helpful in helping us…

Oliver was very helpful in helping us choose an insurance policy as first time tenants. Would 100% recommend taking out insurance with Rightmove.

Hollie · 19 April 2023

★★★★★ 2/5

Trustpilot

Unavailable houses shows available and broadband speeds are wrong!

First problem is, they have lots of outdated houses. When you call Estate Agencies you will learn. That is mean their data quality is poor. Other problem is internet speeds, they shows up to 76 MBPS speed maybe 6 providers. But real speed is 2 MBPS. Please check Ofcom, BT, Virgin, SKY or other providers website for correct speed information. For example if you doing online business and if you trust to rightmove's broadband info you will response serious problems.

Gurbuz · 31 July 2014

★★★★★ 5/5

Trustpilot

Great!

I had a great experience with a lady called Emily who handed my referencing. She was super quick and very helpful and answered and explained all my questions that I had. Thanks Emily!

Amy · 15 March 2022

★★★★★ 5/5

Trustpilot

My experience with Rightmove was smooth

My experience with Rightmove was smooth and hassle free as the gentleman James handled my application professionally and I am stratified by their services.

Ododo · 9 March 2023

★★★★★ 1/5

Trustpilot

Good progress

Good progress, but you will still allow adverts on your website that discriminate against people receiving housing benefit and families with kids ! When will you ban them all? Without exception.Update.26 April 2022Dear Rightmove As requested ,please find original message reported to you and your response with reference :*********rightmove.co.uk / 22April 2022Thank you for taking the time to contact us about property no *********The property information on our site is provided to us by our advertising member agents and developers so we'll be sending your message straight on to ****************************** They'll correct the information as soon as possible.Edit:(still incorrect on 26/04/2022 )It's really important to us that the information on our site is up to date and accurate so that we can help our users find their new home. Thanks again for taking the time to provide feedback to our agents.Kind regards,Rightmove//////////////////////Dear Rightmove .Sadly but obviously is not, and advert is still incorrect on your website regardless of my report to you.Regards.

Jacek · 26 April 2022

★★★★★ 5/5

Trustpilot

I have dealt with Laura several times…

I have dealt with Laura several times and she has been so helpful. Any queries she has been able to assist me. Can't thank Laura enough for all her help. She is a credit to the company.

Kate · 8 July 2021

★★★★★ 5/5

Trustpilot

Thank you Nakita and Rightmove

Thank you for the help in securing our first home in the UK.Referencing is not an easy process and its stressful, however all the people we spoke with were professional and courteous.

Warwick · 25 April 2022

★★★★★ 2/5

Trustpilot

Poor Filtering Set by Letting Agents

I am unhappy as letting agents are allowed to put up shared accommodation as flats. This makes the filer function pointless. I have clicked to ‘Don’t Show’ Shared Accommodation, but the same letting agents are constantly flouting this by deliberately not advertising their lets correctly. -3 for that reason. Otherwise I would mark it a 5 star.

Kevin · 22 March 2024

★★★★★ 3/5

Trustpilot

Alert setting..........Not great

The site is great for searching for properties, however, I tried to set an alert for rental properties but was unable to do so because I had selected "don't show student accommodation" Given that I am not interested in student accommodation and do not want alerts every 5 minutes about them, I decided not to bother with Rightmove and created alerts on other platforms. Surely, in today's era of technology, someone should be able to set an alert on Rightmove selecting only the properties they want to see.

Lynette · 11 April 2022

★★★★★ 5/5

Trustpilot

Maddie was very efficient

Victoria · 19 June 2024

★★★★★ 5/5

Trustpilot

Splendid

Splendid! Adam was very helpful in guiding me through the intricacies of landlord insurance. I ended up saving roughly 50% on what I had expected to pay by purchasing both buildings and legal insurance from Van Mildert.

Rowland · 27 May 2021

★★★★★ 5/5

Trustpilot

Amazing customer service

Spoke with Rhea regarding rental insurance on a property I am due to move into. She arranged a call back for when I was available. Explained in full all info regarding policies as I have never taken out one before. She was super friendly and knowledgeable, and was even considerate of how long she was keeping me on the phone. She even wished me well with my move! Absolutely amazing and friendly service - she deserves a raise!!!

Robbie · 30 June 2022

★★★★★ 3/5

Trustpilot

What an amazing website, but ...

Most of the ads are too deceptive. There's an ongoing trend of "brighten up" or distort the perspective of properties that leads to huge waste of time in visits.A simple way to make this problem less impactful to customers would be to require the entry of property area (sqf/sqm) , and allow the user to filter for it or at least prioritize properties that have this information. Same goes for Leasehold vs Share of Freehold / Freehold. Allowing people to filter for or prioritize something, effectively promotes quality and choice.I'm updating my review because the website now offers you a basic form of feedback if you believe the description is inaccurate, but I still believe that this feedback should be more transparent to other users and allow a public discourse on properties and estate firms.This is the best website out there still, but for the sake of it I believe my rating should reflect its potential, not your relative comparison with other similar sites.You have the power to improve the property market and to promote good properties above bad properties. It strikes me how "flattened" prices are given the huge "quality" difference between properties and I think Rightmove can do something about it and it should do something about it.

Paul · 16 March 2022

★★★★★ 1/5

Trustpilot

New site is appalling

New site is appalling. Navigation is clunky, scrolling for ever and is 10 steps backward from the old site. Not sure what you were trying to achieve but if it were to annoy and frustrate customers.......well done 5 stars!

Ben · 18 November 2020

★★★★★ 5/5

Trustpilot

Great customer support

Everyone I have spoken to has been really helpful, Rhea was amazing and talked me through all my options clearly. It's enabled me to get everything in place prior to moving easily.

WENNA · 13 March 2022

★★★★★ 5/5

Trustpilot

..nice to be treated like a human being for once..

During what is undoubtedly a very stressful experience for everyone involved it is nice to be treated like a human being for once, Danni Ord wasn't just trying to push an insurance sale on to me but acted like a friend who listened to my problems and allowed me to vent some frustrations about the whole ordeal before securing herself an insurance sales commission.

Mortxiii · 20 September 2023