Every review we hold for the Drakelow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI bought my first Countryside Homes…
I bought my first Countryside Homes property in Milby Meadows, Nuneaton. I’m delighted with the design and layout; it feels much larger than on the plan.
David · 14 April 2026
Agent replied · 3 June 2026
Hi David,
We're happy you're delighted with your new home's design and layout at Milby Meadows! It's great to know the location suits your needs with its convenience and transport links. We appreciate you highlighting the team's support during your move and their ongoing assistance. Thank you for recommending us!
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotNew Build property at Eastbrook Village
We recently bought a new build property from Countryside Homes at Eastbrook Village in Maghull. The house is beautiful and the sales and site staff were really friendly and on hand to deal with everything that cropped up.
Charles · 17 December 2025
Agent replied · 25 December 2025
Hi Charles,
We're happy you had a seamless experience with your new home at Eastbrook Village. It's great to hear that our sales and site staff were helpful and accommodating. We appreciate your recommendation and thank you for your positive feedback on the quality of our homes.
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotGreat Experience with Emmanuel & his team
My partner and I recently reserved and bought a 2 bed flat at Meridian One development through Countryside Homes.
Dan · 21 May 2026
Agent replied · 3 June 2026
Hi Dan,
We are so pleased to hear how happy you are with your new 2-bedroom flat at Meridian One and its superb build quality. It is wonderful to know that our team provided such exceptional customer service, making your buying process smooth and supportive. We truly appreciate your kind words and 10/10 rating!
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotSales office
Clare at WestcombePark has been very informative and has helped us through the buying process so far. Thankyou both,Clare and Steve.
Edward · 30 April 2026
Agent replied · 3 June 2026
Hi Edward,
We're happy to hear that the team has been so helpful during your buying process. Thank you for sharing your positive experience with us!
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotHuge thanks to the team for guiding us every step of the way!
Thank you to the whole team for guiding us through everything and for your great dedication and support.
Rawdah · 21 May 2026
Agent replied · 3 June 2026
Hi rawdah,
We are so glad to hear that our team's dedication and support were helpful to you. Thank you for your kind words.
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotReally good service by Hannah & Mark.
Dusiyanthy · 31 July 2026
Agent replied · 23 September 2026
Hi Dusiyanthy,
We are so glad to hear that our team provided you with such good service. We appreciate you sharing your positive experience with us.
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotMarcus gave us an amazing time viewing…
Marcus gave us an amazing time viewing a property and he helped us with the questions as first time buyer.
Joyce · 28 April 2026
Agent replied · 3 June 2026
Hi Joyce,
We're happy to hear that the property viewing was amazing and that all of your questions were answered. Thank you for your positive feedback!
Kind Regards,
Sarah
Countryside Homes
★★★★★ 4/5
TrustpilotThis quick and efficient.
Cor · 7 August 2026
Agent replied · 23 September 2026
Hi Cor,
We're happy to hear that you found our service quick and efficient. We appreciate your positive feedback!
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotA Seamless, Supportive Experience with Steve & Clare!
We’ve had such a fantastic experience with both Steve and Clare, they’ve been absolutely brilliant every step of the way. From our very first enquiry to reserving our new home, they’ve made the whole process smooth, stress-free and genuinely enjoyable. Nothing has ever felt like too much trouble, and their communication, honesty and kindness have made a real difference throughout. We feel in very safe hands and are so grateful for all their help so far, thank you both!
Zachary · 27 July 2025
★★★★★ 5/5
TrustpilotEasy and straightforward
Staff were friendly.
Olatunji · 17 July 2026
Agent replied · 23 September 2026
Hi Olatunji,
Thank you for taking the time to leave us a review, we appreciate your feedback and are glad to hear you found our staff friendly. We will be sure to pass on your kind words to the team!
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotGood size of house
Good size of house, affordable price, very helpful and hard working sales man Alex and house features
VIJAYARAGAVAN,KALIAPERUMAL · 3 April 2026
Agent replied · 3 June 2026
Hi VIJAYARAGAVAN,KALIAPERUMAL,
We're happy to hear that you found a good-sized house at an affordable price. We appreciate your recognition of our team's hard work and the house features.
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotFantastic experience with Miss Sophie
I had a fantastic experience with Miss Sophie from Property Sales. She helped us so much throughout the whole process and always contacted me in time, which gave me the chance to secure the last 3‑bedroom house. She spent a lot of time showing us different properties and was always patient, professional, and supportive.
Wong · 19 February 2026
★★★★★ 1/5
TrustpilotI purchased a lovely flat at Fresh…
I purchased a lovely flat at Fresh Wharf Estate and initially had a very positive experience thanks to a responsive and proactive management company. Unfortunately, Countryside later switched the management to POD, and since then the standard of upkeep has significantly declined.
Jake · 23 May 2026
★★★★★ 5/5
TrustpilotWe purchased a new build in Brookfield…
We purchased a new build in Brookfield Estate and from the sales team and builders, Michelle, Phil & Paul were so accommodating on every aspect of the build from start to finish, the new home is extremely warm in these cold months, thankyou from Mike and Amanda
Mike · 31 October 2024
★★★★★ 5/5
TrustpilotCountryside home is the very best 👌very…
Countryside home is the very best 👌very professional and a great developer
Fayokemi · 8 April 2026
Agent replied · 3 June 2026
Hi Fayokemi,
We're happy you had such a positive experience with our countryside homes. We appreciate your recognition of our professionalism.
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotSo far very effective and efficient…
So far very effective and efficient friendly service
Kelly · 12 April 2026
Agent replied · 3 June 2026
Hi Kelly ,
We're happy to hear that you had a friendly and efficient experience. Thank you for your positive feedback.
Kind Regards,
Sarah
Countryside Homes
★★★★★ 1/5
TrustpilotWe purchased a new build property last…
We purchased a new build property last May day. 2 The house was flooded because the shower trap in the en suite was not connected properly. The ceilings lights smoke alarms were all full of water. It took them months to do the job properly. They wanted to send a laborer I’m not a painter to patch you up. The back garden is like a Bog the soffit boards on the back of the house and not fitted to the brick properly and have a large gap. We have reported this for months and still not got any anyway the properties in Goshawk drive Maghull I’m not very good build to continuing to build new properties. I would seriously think twice before purchasing one of them as they have to sale is appalling did the cracks in the ceilings what is still ongoing being fixed they give you a two year warranty, which is not worth the paper it’s written on. We have wagons from 7 AM of the morning in and out covering the cars with just the driveway is a disgrace because of the mud coming off the road as you drive onto the path you carry in the mud into the house so if you’re thinking of buying it asked someone who lives there first
William · 3 March 2025
★★★★★ 5/5
TrustpilotVery Helpful Staff
Very Helpful Staff, courteous, polite and friendly.
Alan · 14 April 2026
Agent replied · 3 June 2026
Hi Alan,
We are happy to hear that our staff was helpful, courteous, and friendly! We appreciate you taking the time to leave us this great feedback.
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotWe have a great experience
We have a great experience. Craig, the Sales Consultant, is very helpful and patient in answering our questions as first-time buyers.
Josie · 13 December 2025
Agent replied · 25 December 2025
Hi Josie,
We're glad you enjoyed your experience. It's wonderful to know that our sales consultant was helpful and patient with you as first-time buyers. Thank you for your feedback.
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotHas anyone moved into the homes in…
Has anyone moved into the homes in Sherford Plymouth and wants to leave an honest review for future buyers?
Sarah · 12 December 2025
Agent replied · 25 December 2025
Hi sarah miller,
We appreciate you seeking honest feedback. We encourage residents to share their experiences, as it's valuable for future buyers. Thank you.
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotGreat experience with countryside
Great experience with countryside. My sales advisors were amazing - Imran and Mario. Seamless process and great communication. Thank you both once again.
Reeya · 19 September 2025
Agent replied · 24 September 2025
Hi Reeya,
We're happy you had such a positive experience. It's great to hear the process was seamless and the communication was effective. Thank you for your kind words!
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotVery good service
Very good service - positive but objective.
Ivan · 13 February 2026
Agent replied · 23 February 2026
Hi Ivan,
We appreciate your positive and objective feedback. We are happy to hear that you had a very good experience with our service.
Kind Regards,
Sarah
Countryside Homes
★★★★★ 3/5
TrustpilotThe information we received was not…
The information we received was not accurate. We were bit disappointed.
Mrs · 6 December 2025
Agent replied · 25 December 2025
Hi Mrs Gurdish Sandhu,
We regret that the information provided was inaccurate, and we are sorry for the disappointment. We'll review this to ensure better accuracy.
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotStarting our first home journey with…
Starting our first home journey with countryside was a bliss. They made the process smoother and understood all our questions. Very happy that I choose them to buy my first home.
Quratulain · 19 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
