Taylors Downend Sales reviews

★★★★★ 5/5

Google

Team at Taylors is very hard work and cooperative. they done extremly well to provide me new house according to my requirements. every thing was completed smoothly and with in time. They have done what i requested and always responded my queries until they handover keys to me. i would highly recommend taylors for letting or buying home. specially thanks to Jack and hannah for such support

Muhammad · 25 August 2024

★★★★★ 5/5

Google

I recently helped my aunt purchase a retirement flat in staple hill. The flat was advertised through Taylor’s in downend. I dealt mainly with Georgia and I must say credit where it’s due! Georgia was super helpful and responded to my queries (their was several) with great speed and professionalism. Georgia really helped make a really stressful time run as smoothly as possible. I was kept informed at all times and procedures explained to me with patience , nothing was too much trouble. Thank you to Taylor’s Downend branch (especially Georgia) and keep up the good work.

Joanne · 29 November 2023

★★★★★ 5/5

Google

We found a nice property thanks to Taylors letting Agency. We were so happy how our agent Jack Slipper handled the renting process. It was really close to Christmas break and we were bit worried if something goes wrong !. But fortunately Jack Slipper was highly trained and professional in his job, he provided a very smooth and quick service. Thank you Jack and Thanks Taylors for providing this amazing property and the care and support provided.

Sashini · 28 January 2024

★★★★★ 5/5

Google

I recently worked with Bilal and his team to rent a new home, and I was extremely impressed with their professionalism and helpfulness throughout the process. From our first meeting, Bilal was attentive and took the time to listen to our needs and preferences. He was also very knowledgeable about the local rental market and was able to provide us with valuable insights and advice. The Taylors Letting team was always quick to respond to any questions or concerns we had, and they made the entire process of renting our new home as smooth and stress-free as possible. They were very organized and thorough, and they made sure that we understood all of the terms and conditions of our rental agreement. Overall, I would highly recommend Bilal Arif and the Taylors Letting team to anyone looking to rent a new home. They truly went above and beyond to make sure that we found the perfect place to call home, and I am grateful for their help and support throughout the process. Thank you, Bilal and the Taylors Letting team!

Abíọ́dún · 25 October 2023

★★★★★ 5/5

Google

My sale took close to 17 months from offer acceptance to completion because of various legal enquiries but Rosa Francis, the sales negotiator, was extremely patient the entire time. The process was frustrating at times but whenever I had a question or needed an update, she was happy to communicate despite her busy work schedule. Her calm and patient attitude also made her very approachable. When the transaction time reached beyond 12 months, the seller demanded a steep increase in the initially agreed purchase price, or cancel the sale altogether! The new price was not affordable for me and cancelling the sale wasn't beneficial to either side. However, I was impressed when Rosa was able to negotiate the price down to an amount suitable to both sides. Towards the end of the process, when we were discussing completion dates, there was a sudden uncertainty from the seller to proceed. However, Rosa was willing to be very accommodating and do everything possible for the seller to complete on time (for example, she told me that she offered the seller to scan and send the required contract exchange documentation herself to enable on-time completion). Additionally, the seller's demand for the short time frame between exchange and completion meant that my solicitors required an expedition fee from the seller, who was unwilling to pay. But Rosa encouraged me to negotiate the waiving of that fee with my solicitors, again, to achieve the required completion date. This was successfully done and thankfully, completion was achieved on the agreed date. Overall, I think Rosa is a skilled negotiator, resilient in the face of purchase process uncertainties and approachable to clients. This makes her an excellent sales person.

Manan · 25 October 2023

★★★★★ 5/5

Google

We previously had our house on the market with another estate agent -they never gave any feedback on viewings and viewings very very stagnant. We then viewed a property that was on with Taylor’s and Jane Cook from Downend showed us around straight away I could tell she was the type of estate agent we wanted on our property. She knew straight away the layout of the property without viewing it and knew the general area very well. We are pleased to say that Jane took our property on and delivered as promised and sold our house ! Jane was always informative , honest and knew her stuff. I would highly recommend Taylor’s but Jane even more so she is a true credit to the company.

E · 25 October 2023

★★★★★ 5/5

Google

Taylor’s are beyond doubt the most professional, effective and experienced team in the area. They have secured an offer on our property within a week and are working hard to secure a proceed-able sale. The communication is beyond expectations - they keep us to date with developments, reassure us with their knowledge and are a fabulous team to have behind you. Moving house is stressful but Taylor’s minimise that stress and we cannot rate them highly enough. Thank you Team Taylor’s. Looking forward to that sold sign going up and have every faith in you!

Andy · 25 October 2023

★★★★★ 5/5

Google

Amazing service from Jane at Taylors. I'm generally quite mistrusting of estate agents but Jane was so helpful from the moment we met, she suggested properties to me I had ruled out and 'taylored' (ha) the viewings according to my needs, which even I hadn't realised were my priorities at that stage. Really knowledgeable, made an effort to go the extra mile in anticipating my questions and liaising with the sellers. As a result I've found the perfect house for a great price, genuinely would never want to use another agent again.

Lauren · 25 October 2023

★★★★★ 5/5

Google

I want to say how pleased I am with the service and communication from Jane Cook at the Downend branch of Taylors. Jane has kept me informed and updated at all times either by email or phone during this ongoing process of the sale of my property. I am confident that this service by Jane and the team will see the sale through to the final completion. I want to add how pleased I am with the service I received during the sale process dealing with Georgia. She kept in touch weekly and provided updates on how the sale was progressing providing valuable back up whilst negotiating a number of issues that arouse.

Andy · 25 October 2023

★★★★★ 5/5

Google

My experience with Jack Slipper was fantastic, he made the whole process so easy and the communication was great 👍. He went on to promote future transaction with the firm. I am more than happy with the entire process of getting a property through him and the organisation. Jack, you re doing a great 👍 job. I remembered when we couldn’t get the keys to the property, he was called upon and he rushed down. He was kind enough to make another viewing arrangement with great communication of a new date and time.

Olajumoke · 25 October 2023

★★★★★ 5/5

Google

We have had a fantastic experience with the letting team at Taylor’s in Downend, and couldn’t recommend them highly enough. Jack Slipper and Victoria Lee made the process of letting our property as pain free as possible, stepping us through what was required at each stage, and always with a smile. The communication between Taylor’s and us has been excellent and we were updated throughout the whole process. Our first Tenant is now in, within about 6 weeks of us first contacting Taylors. Thank you to the whole team for helping make this experience so positive.

Robin · 25 October 2023

★★★★★ 1/5

Google

I am writing to express my dissatisfaction with the service provided by your agency concerning the return of my deposit. It has been over ten days since I expected the refund, and despite numerous emails, the process has been unreasonably delayed. Such poor service is not what one would anticipate from a professional agency. I kindly urge you to reflect on these issues to improve your service for future clients. Customers should be made aware of these potential challenges before choosing to engage with your agency.

Jacob · 11 October 2025

★★★★★ 5/5

Google

I want to thank Lydia and Nicole for their advise,professional and efficient way that they let my HMO. They kept fully up to speed on where we were in letting process.

Peter · 11 October 2025

★★★★★ 5/5

Google

We had a really positive experience when viewing a property with Taylors. Kelsey provided everything we needed to get the most out of our viewing, would happily view more properties with Taylors and Kelsey in particular.

Bassy83 · 11 September 2026

★★★★★ 5/5

Google

I would like to take this opportunities to thank you for Taylors letting team assistance. Especially Lily and Nicole, they are really helpful and warm, all of the documentations very clearly. Under their guiding, step by step to fulfill the procedures, finally the leasing has been completed. Thank you again and all the best wishes for them.

W.Y · 8 November 2024

★★★★★ 5/5

Google

Working with Jack Slipper was an absolute pleasure! His dedication and expertise in the rental market are unparalleled. Jack went the extra mile to understand my preferences and promptly found the ideal rental property for me. His professionalism, attentiveness, and genuine care for his clients are truly commendable. I highly recommend Jack for anyone looking for a seamless and exceptional rental experience.Thanks Taylor's for also giving us as small hamper which brings a smile on our faces.

Heema · 25 October 2023

★★★★★ 5/5

Google

Kelsey showed me 2 houses and I was impressed by her knowledge of the property and professional expertise in showing me around and advising on best course of actions when buying and next steps.

Syed · 11 September 2026

★★★★★ 5/5

Google

Taylor’s Downend have helped us find the perfect rental property for our family and we could not be happier with the service that they’ve provided. Jack in particular has been absolutely amazing- with excellent communication throughout the process and such a lovely guy. He liaised with the landlord and answered all of our queries quickly. He even allowed us a second viewing on the property and nothing was too much to ask. Thank you Taylor’s!

Harriet · 25 October 2023

★★★★★ 5/5

Google

I have recently rented a property from Taylors in Downend. The service was outstanding. A special thanks to Nicole and Lily who helped me through the process and made it feel so simple. I also want to comment on the excellent customer services they have provided and providing prompt responses to all my emails. Sadia

Sadia · 2 November 2024

★★★★★ 5/5

Google

Thank you for Lydia and the team member ,Very good service and High work efficiency 。

Yidi · 11 September 2026

★★★★★ 5/5

Google

Just started renting a flat with my partner through Taylors. Lovely property and quick process. Nicole was our letting agent, very helpful and friendly!

Desiree · 3 November 2025

★★★★★ 1/5

Trustpilot

Absolute idiots

Absolute idiots, let a bunch of students rent the property partying until 4 in the morning most nights, living next door and got to be up at 5am for work doesn't go well, contacted them they said they will phone them to explain the rules of there agreement, still been going on for weeks, damages= less rent just bare that in mind.

James · 15 September 2026

★★★★★ 5/5

Google

Had a lovely experience with Ms Kelsey from Taylor’s. She was very friendly, helpful and professional throughout the house viewing. Really appreciated her assistance and would definitely recommend! 😊 …

Rishma · 11 September 2026

★★★★★ 5/5

Google

The staff are trusted, reliable, time management. Their services are excellent. I would like to appreciate Nicole, she communicate clearly and persuasively, I secure my room within a short time.

Dominica · 11 September 2026