Every review we hold for the Downend office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSimply the best!!!
From the minute we met the delightful and charming Dawn, we were both hooked!! After 2 minutes of talking with her, it felt like we had known her for years. She was totally professional and so very easy to talk to.After getting to know the rest of the staff, I feel that they have become friends rather than just estate agents. The situation in which we were selling was not an easy one but we were confident in the knowledge that Michael Nicholas would do everything in their power to help out, which they ultimately did. Wecan not praise this company enough and if ever we find ourselves either selling or buying in the Bristol area, we will be coming straight back to you. From the bottom of our hearts we thank each and every one of you, but especially our Dawn & Jo...we love you guys xxxx
DP · 14 January 2023
★★★★★ 5/5
GoogleThis is honestly the best estate agent I’ve used (and I’ve moved a lot!). Absolutely professional on every level. From the valuation to the completion, these guys are not only lovely to speak to but they know the market and they brilliantly advised at every stage. Very happy customer!
Caroline · 16 November 2024
★★★★★ 5/5
GoogleVery impressed with the service I got from micheal nicholas when I purchased a house in bristol recently. A very professional team, reliable, friendly and helpful. Can't praise them highly enough.
Carol · 5 June 2025
★★★★★ 5/5
GoogleI cannot rate the team at Michael Nicholas highly enough. From start to finish, they have made the process of buying our first house quick and easy. They were always happy to answer any questions we may have had, and believe me there were many! They have chased on our behalf and understood our needs from the beginning. I would recommend them to anyone without a moments hesitation. Also a truly heartfelt thanks to both Dawn and Jo who have been wonderful throughout.PositiveResponsiveness, Quality, Professionalism, Value
Tyesha · 27 August 2022
★★★★★ 5/5
GoogleMike, Nick and the team at Michael Nicholas helped with our house purchase, rental and sale house for over 13 years and all with the expert and friendly manner of doing business. Would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
John · 27 August 2021
★★★★★ 5/5
GoogleWe have been so pleased with our experience with the Michael Nicholas team, and successfully completed this week. They made us feel supported throughout and are so friendly and knowledgeable too. I'm so pleased we chose them, and would absolutely recommend them.
Madeleine · 16 December 2024
★★★★★ 5/5
GoogleWe had a fantastic experience buying our house through Michael Nicholas. We fell in love with the property the minute we walked into it and Dawn, and the rest of the team were all wonderful and very personable, they made us feel like they really cared about how important the process was for us, and that they were in our corner.
We have been in our beautiful new home for nearly 5 months now and really couldn't be happier.
If we ever decide to move we would 100% use Michael Nicholas to help us with our next chapter. Thank you again to Dawn and the rest of the team.
Anna · 7 June 2022
★★★★★ 5/5
GoogleA thorough assessment of the property led to an accurate valuation. Michael and his team go the extra the distance to help. The whole team is polite, warm, friendly and knowledgeable, giving good advice at the right moment. Communication is a real strength. They respond promptly to queries and work hard to keep the process moving to completion. This independent firm provide a tailored service that values your custom and gets the best result. Highly recommend Michael Nicholas.
Simon · 7 June 2022
★★★★★ 1/5
TrustpilotDreadful service...
Viewed a property with MNEA and fell in love with the property. Initially the team were very helpful and helped with any questions I had. Sadly when I came to offer on the property I was told that I wouldn't need to put forward my best and final offer yet and they would re contact me as there was already offers on the table that would mean it would need to go to final offers (baring in mind I offered full price).
P · 4 February 2022
★★★★★ 5/5
GoogleMichael Nicholas Estate Agents were a breath of fresh air.
We dealt with Jo who was very professional and the whole house buying went so smoothly. We had a bad experience with House and Co previously so I would highly recommend Michael Nicholas.
Tim · 8 June 2018
★★★★★ 5/5
GoogleDawn, Jo, Nick and Michael all helped make our house move that bit more enjoyable. Lovely people, all of whom gladly take the time to explain the basics and ensure clarity and understanding. Couldn’t recommend higher.
Matt · 15 January 2025
★★★★★ 5/5
GoogleWe have today completed on a house sale.
These guys are the best! A lovely and most professional team
for whom nothing is too much trouble. Grateful thanks :)
Marylyn · 15 April 2025
★★★★★ 5/5
GoogleAfter Instructing Michael Nicholas for the sale of my flat they were prompt, accommodating, courteous and professional. I simply couldn't fault their service. Due to unforeseen circumstances I had to end my relationship with them sooner that I would have liked but this was received graciously and a kind response to the situation existed.
I am extremely grateful for the work and effort that Michael and his team did for me and would certainly use again in any future sales.PositiveResponsiveness, Quality, Professionalism, Value
Charles · 27 August 2021
★★★★★ 5/5
GoogleWe completed on a property sold through Michael Nicholas 3 weeks ago. The service that we received was second to none. Dawn and Jo both went above and beyond, ensuring that we were updated every step of the way. Any query was answered promptly. Knowing that we had just had a property fall through before this one, Jo was reassuring and informative. Our only regret is that we didn’t use Michael Nicholas to sell our property. It’s not a mistake that we will repeat that’s for sure. Will definitely recommend Michael Nicholas to all our friends.PositiveResponsiveness, Professionalism
Emma · 27 August 2021
★★★★★ 5/5
GoogleI have had the pleasure of selling our house through Michael Nicholas Estate Agents and couldn't be happier with the service they provided. Michael was incredibly knowledgeable and gave valuable advice. He put us at ease with the regard to selling/moving house in the current situation we are all facing. The staff at Michael Nicholas are all so lovely, and have gone above and beyond to support us through the process. In particular I would like to thank Michael and Jo Spackman who have been wonderful. I would not hesitate to recommend Michael Nicholas to anyone, they have found a perfect balance between being a business and providing excellent customer service. Rachel Spencer.PositiveResponsiveness, Quality, Professionalism, Value
Rachel · 27 August 2021
★★★★★ 5/5
GoogleThank you so much to Michael Nicholas for looking after our house for 7
years while we were in Military accommodation. The service we have received has been excellent and issues were sorted out very quickly and efficiently.
Also a massive thank you for managing the sale of the property, which was
carried out in an equally professional and efficient manner allowing us to
complete very quickly! Thank again to you all at Michael Nicholas from Mr & Mrs W
James · 7 June 2021
★★★★★ 5/5
GoogleWe couldn’t recommend Michael Nicholas enough! If you’re looking for a genuine and honest service then do speak to them to sell your house, they were extremely helpful and always went the extra mile. Communication was spot on and it’s something that is usually missed these days. Thank you!
Luke · 15 April 2024
★★★★★ 5/5
GoogleI bought my lovely house through Michael Nicholas having fallen in love with it when I was first shown around. I was so lucky to get it and the staff were so friendly and helpful. They were very patient when I had a lot of trouble trying to sell my previous property and I knew Jo would be there to smooth the way. Thank you all.
Sue · 9 December 2022
★★★★★ 5/5
GoogleI have used Michael Nicholas a number of times over the last 4 years to find a tenant. I cannot praise everyone in the office enough. The service they provide is super efficient and I feel Nicolas goes above and beyond to find the right person each time. I really appreciate the prompt replies I receive and offers of help and guidance regarding the legal requirements of a landlord. I would like to say a special thanks to the team for managing to find a new tenant so quickly after lockdown as a result of a company relocation falling through. Thanks.PositiveResponsiveness, Quality, Professionalism, Value
Karen · 27 August 2020
★★★★★ 5/5
GoogleWe have bought and sold through Michael Nicholas. They offer excellent service at a very competitive price, combining local knowledge with a friendly and responsive approach.
We especially appreciated their "best practice" principles - always being honest with us and the other members of our chain, supporting good communication throughout the process and always remaining professional even in tough situations.
We would definitely use Michael Nicholas again and do not hesitate to recommend them to anybody buying or selling in the area.PositiveResponsiveness, Quality, Professionalism, Value
Ben · 27 August 2020
★★★★★ 5/5
GoogleWhen you’re selling ….use these guys!! They are professional helpful supportive and so friendly, they respond quickly to emails and take on board what you want… AMAZING 🤩 …
Nicola · 27 January 2025
★★★★★ 5/5
GoogleSo you're checking out their reviews as instructing estate agents is a tricky job as they are normally a "breed of their own!" Totally not the case with everyone at Michael Nicholas. A helpful, honest team of people that always kept me up to date with the progress of selling my house. They also sold my mum's house a couple of years ago in such a professional way, which shows that they offer a consistent service. I mainly dealt with Jo and Dawn, who were wonderful, but anyone of the team that I spoke to along the way were very helpful. There are plenty of estate agents in Downend, but I wouldn't bother going to anyone else. If only everyone else in the buying and selling process were as good as Michel Nicholas.
Lucy · 7 June 2020
★★★★★ 5/5
GoogleWe sold our house with Michael Nicholas and they were great from start to finish, we dealt with both of the owners, and then mainly Jo once our house was on the market and a great price quickly agreed. Jo is superb at communicating, and deals with everything really quickly and efficiently. If we had another house to sell, so wouldn’t go anywhere else. Thank you.
Jon · 10 October 2022
★★★★★ 5/5
GoogleWe bought our property with Michael Nicolas 5 years and sold the same property with them today. They’ve been great throughout having experienced both purchase and sale, highly recommend their friendly and professional team
Roberts95Jack · 17 September 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
