Chase Buchanan-Downend Bristol Downend reviews

★★★★★ 5/5

Trustpilot

Chasebuchanan have been amazing!

Chasebuchanan have been amazing! They have guided me through the process of buying my first house and given me really helpful advice along the way. They are friendly and approachable and easy to contact. They are always happy to answer any questions I have about the property.

Jack · 20 August 2024

★★★★★ 5/5

Trustpilot

Daniel Johns and Danny Hicks a great team

Daniel Johns and Danny Hicks provided excellent support during the sale of my property in Richmond. They were recommended by a friend who had used them before and thought very highly of this team at Chase Buchanan and I can only say I concur. Provided good advice at all times handled with professionalism.

Mr · 30 April 2024

★★★★★ 5/5

Trustpilot

Exceptionally professional

Ellie Hind (Renewal Negotiator) was exceptionally professional, helpful, and quick to respond. She handled a complicated renewal process with ease, making everything straightforward and stress-free. I wish all business interactions were as smooth and efficient. Thank you so much, Ellie!

Phil · 26 November 2024

★★★★★ 5/5

Trustpilot

Renewing lease

I recently worked with Chase Buchanan on my flat’s lease renewal, and it couldn’t have gone smoother. Ellie, their renewals negotiator was prompt, professional, and handled everything seamlessly, making the process easy for both me and the tenants. Highly recommend!

Luxe · 12 November 2024

★★★★★ 5/5

Google

I highly recommend Chase Buchanan, they helped us throughout the whole process of applying for a house, securing the tenancy, and moving in. We are especially grateful to Kayleigh and Rebecca, who were our main contacts at the agency. They were very friendly, helpful, and patient. They made the whole experience smooth and stress-free.

JAMAL · 7 March 2024

★★★★★ 5/5

Trustpilot

Knowledgeable and Supportive Agent

I recently rented my first home through Chase Buchanan, and the experience was fantastic. My agent, Tom, was knowledgeable, supportive, and made the entire process smooth and stress-free. I highly recommend Chase Buchanan for their professionalism and commitment to clients.

Wary · 1 November 2024

★★★★★ 5/5

Trustpilot

Very professional and so helpful…

Very professional and so helpful finding new tenants for my property. I had so much trust in the team to get the right tenants to fulfill my needs in my property and long term. Will definitely be back in the future if needed anything else or help with! Thanks again Chase Buchanan

Molly · 4 April 2024

★★★★★ 5/5

Trustpilot

Daniel Johns

Daniel Johns, the estate agent who handles my purchase, was exceptionally helpful, courteous and kept things moving and checking all along, which I found incredibly helpful. The purchase went through very smoothly thanks to him.

A · 16 December 2024

★★★★★ 5/5

Trustpilot

Changed my wary opinion of estate agents

Despite multiple setbacks in our sale the team persisted and helped navigate the ups and downs of the property market. They were all extremely supportive and also good listeners when it got too much. They provided valuable advice and contacts. Thank you

Priam · 29 August 2024

★★★★★ 5/5

Trustpilot

Great experience!

We had a great experience buying our first home through Chase Buchanan from first viewing to completion. Adèle and the team were incredibly communicative and helpful throughout the process and resolved any questions promptly. Would highly recommend!

Roisín · 15 November 2024

★★★★★ 1/5

Google

0 care for customers before moving in very nasty conditions of the house condoms on the floor mold on the wall dirty socks and much more how can a letting agency not sned cleaners before move in date is beyond me.

Malek · 11 October 2025

★★★★★ 5/5

Trustpilot

Sale of flat

Hi, I felt I wanted to say how well John at Chase did in selling my flat recently.All his team were very polite and I always felt confident in them.No pressure to accept low offers as with others no pressure to reduce the price without giving it a fair chance first.

Roland · 29 February 2024

★★★★★ 5/5

Trustpilot

I’ve been using the Clifton Branch for…

I’ve been using the Clifton Branch for many years and have always find the Staff very welcoming and easy to deal with. If you are looking to rent a property either as landlord or a tenant I would highly recommend you go to Chase Buchanan before anybody else.

Justin · 3 April 2024

★★★★★ 1/5

Trustpilot

Renters - avoid this agency!

During our tenancy (which has thankfully now ceased) this agency have been disorganised, rude, dismissive and intimating. Avoid at all costs. They are not interested nor do they care about providing a good service to their tenants. They are only interested in profiteering. The rental market is broken in the UK and this agency exploits this situation.

Mrs · 2 September 2023

★★★★★ 5/5

Trustpilot

The Bath branch are outstanding! Very pleased

Recently dealt with the Bath branch of Chase Buchanan for the first time, from instruction to move in the process was smooth and professional. I was always updated on progress and thought the staff were very personable. As a landlord, I would highly recommend this letting agency.

Rich · 2 April 2024

★★★★★ 1/5

Trustpilot

Chase buncham plymout rent out rodent…

Chase buncham plymouth rent out rodent infested property'and the reason is cracks in the flooring behind the skirting boards which allow access they then lie on behalf of the landlord to chare the tenants for the work to because they failed a legal requirment

Alan · 27 May 2024

★★★★★ 5/5

Trustpilot

Thank you!

Daniel Johns at Chase Buchanan Richmond was helpful and responsive

Farzaneh · 19 February 2025

★★★★★ 5/5

Trustpilot

Tom was very helpful in finding…

Tom was very helpful in finding properties to rent

Madeline · 21 February 2025

★★★★★ 5/5

Google

I have trusted Intire for a few years now to manage a property I let out and have received nothing but excellent service. Having used other letting agents before, Intire's attention to detail and pro-active approach has put others I have used to shame. I can honestly recommend Intire Letting Agents for Landlords and from the feedback I have received from tenants of mine, for tenants also.

Dale · 26 October 2015

★★★★★ 5/5

Google

Communication through Intire has been amazing from Day 1, through letting the property, inspections, rectifying maintenance issues and checking out. Kirsty certainly has been very helpful and after missing out on our first choice she assisted us within weeks of getting our offer in for another flat in the same building (Downend, BS16 our previous application. Would highly recommend letting through Intire.

Nathan · 11 October 2019

★★★★★ 5/5

Trustpilot

Fantastic

Gemma from Trowbridge branch has been fantastic. Full of enthusiasm, checking in on all stages of this process. Cant fault her, 5 stars ⭐️⭐️⭐️⭐️⭐️

Sarah · 10 February 2025

★★★★★ 5/5

Trustpilot

Really wonderful experience.

Really wonderful experience.I was dubious to begin with as I know the current market is somewhat cut throat.However, with a little bit of persuasion and compromise I was happy we manage to find the right property for the 5 of us.2 adults 3 kids.

Flash · 29 February 2024

★★★★★ 5/5

Trustpilot

Isleworth branch:

Isleworth branch:Excellent service, Morgan. Donna-may and Ricky B have excellent knowledge on sales in the area, not too pushy as a purchaser and the process was very smooth. Would highly recommend.

Amardeep · 18 October 2024

★★★★★ 5/5

Trustpilot

House selling made easy by Chase Buchanan

My experience was made excellent because of the confidence and experience staff at Chase Buchanan provided. Communication was swift and to the point. Their dedication to showing many potential buyers the property, I was selling was commendable.

Richard · 4 July 2024