Trusted Agent profile · Dover
★★★★★
2,145 reviews across 2 platforms
8/9 Cannon Street, Dover, CT16 1BY, CT16 1BY
Wards's office in Dover, at 8/9 Cannon Street, is rated 4.7 out of 5 across 2,145 reviews on two platforms, including 195 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Wards Dover hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dover.
Every review we hold for the Dover office, from every platform, shown as written. First names only.
5/5
GoogleVery professional, knowledgable and helpful. Shane made my wife and I very relaxed and confident in the processes going forward. Got nothing but praise for shames attentiveness...
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
5/5
TrustpilotI highly recommend the letting agency…
I highly recommend the letting agency Wards in Rochester. Especially Tessa Daniels. She does a great job , kind, responsible, polite, quickly answers all questions. most helpful agent I have had the pleasure of dealing with. thanks a lot for all your help. 😊
4/5
TrustpilotGreat service
My experience with Wards was great, thanks to Robert Sayers for his time, the coordination and the support from him is appreciated
Thank you for leaving us your feedback! Best wishes,Wards of Kent
5/5
TrustpilotWards Dover
Olly at Wards Dover was absolutely fantastic throughout the whole selling process, going over and above to ensure the best outcome for all. Thank you!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotI recommend Wards of Ramsgate
I recommend Wards of Ramsgate - they have done a tremendous job of renting my apartment - especially David Odunlami the Lettings Manager who was very professional throughout - and informative. I felt confident with his services and made it a stress free service!
5/5
TrustpilotBuying your first property with wards
Wards have helped us every step of the way when buying our first property, they’ve been so kind and supportive and always a call away for any help or advice.
5/5
TrustpilotMark Paine, 9 Cunningham House ME2 1YZ
The service, the whole experience from first to last was excellent. Tony has been really good in dealing with everything. I am very happy.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotKim and the rest of the team at wards…
Kim and the rest of the team at wards done a great job on selling my property for me, even though it wasn’t all smooth sailing, they were very supportive and professional through out the sale, so big thanks to Kim and the team.
5/5
TrustpilotWe had such a wonderful experience with Mia.
We had such a wonderful experience with Mia at Wards while buying our new home in Ramsgate.
5/5
TrustpilotI am impressed with the way she deals with all the questions professionally.
I am impressed with the way all property matters are dealt with by Maria Byrne. She is extremely competent and knowledgeable about rental market and her advice is always sound.
5/5
TrustpilotGood old fashioned service
My comments reflect the service given by Laura Baker and the staff at the Hythe office namely Mark Mark and Callum. Nothing was too much trouble for the two Marks and Callum and they are all a credit to the company. They were professional courteous and made us feel as if we were their only clients. Laura Baker as our sales progress contact was an absolute star and I think it fair to say we would not have completed on time without her sterling work. She liaised with all the parties and kept us informed about the progress sometimes outside her normal working hours. She provided a level of service which is sadly all too rare these days. My sincere thanks go to the above mentioned people and I hope they get the recognition they deserve.
Dear Mr PartridgeThank you for taking the time in posting your 5* Review for Laura Baker, the 2 Marks and Callam in our Hythe branch. They work extremely hard to offer excellent customer service and we at Ward & Partners pride ourselves in offering a Premium Service which sounds like they delivered.I will pass on your thanks personally to them as I know they will be thrilled to hear.I look forward to your recommendations and don't forget if you recommend someone who lists their property with us you will receive £50 in M & S vouchers.Kind regardsJon LockSenior Operations Director
5/5
TrustpilotJess Williams - Wards
We have just moved into a new build, and Jess was so helpful through out the whole process, always on the other end of the phone and Keeping us up to date with everything. Made the journey of buying a new home not as stressful and couldn’t thank her enough!
5/5
TrustpilotOnly 4 days from view to home.
Worked with Hannah in the Ramsgate branch. She worked with me tirelessly every day, over the phone and email to get everything done smoothly and fast.Thank you guys so much for all your time and effort! This is me and my partners first home and we love it!
3/5
GoogleWards were dealing with the sale of our property and the communication was initially good, no problems there. Once they sold the property that's when things changed. Communication was terrible, unanswered messages, unanswered emails, rude Wards of Kent staff from their central team who you tell them what the issue is and they don't take any notice and then ask you what the message is even though you've just told them who you are and why you are calling.
5/5
TrustpilotJulie from the paddock wood branch was…
Julie from the paddock wood branch was fantastic. Julie understood our requirements well and was very approachable and professional. Definitely recommend. Thank you so much Julie.
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
2/5
TrustpilotExasperated Landlord
I have used Wards for several years to manage my property in Kent and very disappointed to say, despite numerous emails, letters and phone calls from myself over this period of years, I am having to chase gas safety certificates, property inspection reports and rent on a very regular basis. I am not sure which department know who is dealing with what, not helped by the fact they part of Arun Estates, so I am unclear whom I am suppose to be dealing with. A lot of the certificates are for H&S and prescribed by law, so having to chase for copies as a landlord is not acceptable.
5/5
TrustpilotA great team
Had a terrible time with a previous estate agent until I changed to wards! They were professional and very honest about the whole experience, they really seemed to fight my corner from the mortgage meetings with Nick Topping and having Julie on call to answer any queries when ever I needed anything to really having all the details broken down to me by Giles! would fully recommend them as an estate agent 10/10
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
1/5
TrustpilotWards would be very last choice
Wards sent search and other documents to wrong address, then ignored phone calls and emails asking what was happening. Result months of utter confusion until they they realized their mistake (document finally sent to solicitor). Result our purchase has taken almost six months. We are still today having problems establishing completion date and fixing collection of keys. Wards would be very last choice
Gregory, really disappointed to read your comments. If you could give me a little more information, I will be able to help.Please do come back to me david.hayes@wardsofkent.co.ukDavid HayesBranch Development Director
5/5
TrustpilotWards of Walderslade
From start to finish the service from Wards has been great. Kenny George and his sales team (including Adam Copas) were friendly, helpful and professional and got our house sold in record time. Kim Batchelor did a great job in managing the process of our sale and purchase - continually moving things forward, making things happen and keeping us up to date. We probably won't move again - but if we did we'd definitely use Wards
5/5
TrustpilotAbsolutely sensational
Absolutely sensational! From start to finish we have been very impressed with WARDS Dover. Oliver was professional, confident in his area Knowledge and a really nice person to deal with. Wards sold our home for over the asking price, Communication was 10/10We will be using Wards again in the future.
5/5
TrustpilotAnna @walderslade branch always…
Anna @walderslade branch always helpful and willing to chase the sale/chain instead of passing the buck.
5/5
TrustpilotThe agency was great in processing…
The agency was great in processing quickly and also flexible with the requests. Special thanks to Shirein, Robin and Tyler.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotOnce again Laura and Alex at Wards…
Once again Laura and Alex at Wards Lettings Gillingham ensured that the letting process was smooth from start to finish.They have a wealth of knowledge between them and are always at the end of the phone to answer any concerns. Their knowledge of the local market is very reassuring - I will continue to use them for future Lettings and wouldn’t hesitate to recommend them. A seamless experience again Laura & Alex! Thank you!
Good afternoon Gaynor, Thank you for taking the time to leave this review. I'm so pleased Laura and Alex were able to assist you again in your lettings process. I will be passing your comments on to them and I'm sure they will greatly appreciate your kind words. We look forward to working with you again in the future. Kind regards,Danielle
5/5
TrustpilotI would like to thank Wards Dover for…
I would like to thank Wards Dover for all their help securing our home 🏡 especially Lilly Davis who was so helpful 😊 kept us updated constantly was always cheerful and courteous x thank you Lily
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Tell us what you need and we'll put you in touch. Wards Dover hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dover.
