Wards Dover reviews

★★★★★ 5/5

Trustpilot

We would like to thank Wards of Hythe

We would like to thank the Wards of Hythe branch for all of their help selling our late mum/nan’s house. They made what was a very hard process run as smoothly as possible and were very sensitive to what we were going through. We are very grateful to Mark, Darren and the rest of the team for all of their help.

Amanda · 24 September 2024

★★★★★ 5/5

Google

I recently bought my first home through wards. The service was fantastic, the process was quick and efficient. A special thanks to both Georgia Holmes & Oliver Vincent for assisting me with this purchase. Simply could not have done it without these guys. Communication was clear, I was kept regularly informed of progression and it was a pleasure dealing with such professionals. Could not recommend Wards highly enough!

Matthew · 27 May 2024

★★★★★ 5/5

Trustpilot

I found my rental house through Wards

I found my rental house through Wards. After months of house hunting and exhaustion, the current property was shown to me by a lovely lady named Vanessa. She was very supportive, encouraging and patiently listens with a genuine heart. She was really helpful which made the whole process smooth. It is hard to find genuine souls like her. Our heartfelt thanks to Vanessa who deserves an appreciation for her sincere work. Many Thanks Vanessa & Wards

Christy · 13 August 2022

★★★★★ 5/5

Trustpilot

Thank you to Jess at Wards

Thank you to Jess at Wards - whilst there were some difficult periods during this purchase Jess was always extremely pleasant to deal with ensuring that I was kept informed even at times when she wasn’t working. Her efficiency moved things forward without a doubt! I would absolutely recommend Wards. Julia Doyle

Julia · 14 May 2021

★★★★★ 5/5

Trustpilot

Wards Barnehurst Agent Service

Wards Barnehurst Agent, Sales Advisor, Miss Rebecca Boyd is an outstanding customer service. I have viewed a property in Bexleyheath. She was handling a case professionally. I rated 5 stars them. I would recommend to buyers to go with Wards Barnehurst Agent. Superb service and customer service.Shri Gurung

Shri · 21 January 2022

★★★★★ 5/5

Trustpilot

Highly recommended! Professional and friendly

From the beginning David was super helpful and prompt. Once we got the property the process was smooth and prompt with no issues at all. Also the help of Maria with other admin chase ups. We were a bit slack with getting back to both David and Maria but they were both patient with us as we went through the entire process. Would highly recommend Wards. Very professional in both the process and attitude. Appreciate it.

Anthony · 2 August 2022

★★★★★ 5/5

Trustpilot

Excellent Service

We would like to thank Geoff, Connor, James and Debbie for all their hard work in selling our house. The team were always helpful and responded quickly to any questions/queries we had. They worked hard to sell our house under challenging circumstances. We highly recommend using Wards of Barnehurst for any future house sales. Caroline & Andy

Lawson · 12 February 2024

★★★★★ 2/5

Trustpilot

We were in the process of buying a…

We were in the process of buying a property from ward when the seller pulled out, this was not Ward's fault. This took 4 months and we were nearly at the exchange point. My problem with Ward was their unprofessional attitude, not responding to calls on time. They are not open and forthright.From the onset, l have a feeling something was not right but l couldn't pin point it. Be careful if you have to use them,make sure that things are clear to you from the onset. I won't be using them in the future.

Ronke · 19 January 2022

★★★★★ 5/5

Trustpilot

David is exceptional

David is exceptional and constantly guided us through the entire process from initial interest to the offer acceptance. Beyond his obvious professionalism David is able to connect with clients on a human level, which is rare. David is an asset to Wards!

Michael · 18 October 2022

★★★★★ 5/5

Trustpilot

From the start Mark Nathan and Grace…

From the start Mark Nathan and Grace were all very helpful at wards any questions I had they explained to me in Lehmans terms all very helpful and polite on the phone no question was too much trouble if I was going to sell my property again I would use wards definitely

Consumer · 2 May 2021

★★★★★ 5/5

Trustpilot

The staff at wards have been great…

The staff at wards have been great especially Lucy. She really listened to what I was looking for, and was really informative on any questions I had, if she couldn’t answer she would find out and contact me when she knew. Friendly and approachable, I will defiantly recommend wards to friends and family.

Mandy · 29 January 2021

★★★★★ 1/5

Trustpilot

Received a scamming letter today unsolicited…

Received a letter today unsolicited from Giles Warner who claims to be 'senior branch partner'. It starts "I noticed your property recently went on the market...."It has not gone on the market or even been discussed with any agent for several years. So the letter stars with a complete lie and follows up with an attempt to coerce us to ditch our imaginary current agent and appoint them. This is frankly scammer behaviour. So I looked them up with the regulatory bodies and protection schemes and found no reference to any of their multiple trading names.

AJB · 17 August 2023

★★★★★ 5/5

Trustpilot

Frankly the best Estate agents I have…

Frankly the best Estate agents I have dealt with.I conducted from overseas and from the first phone call to the end of the process (securing the flat), they were helpful, precise and thourough. Laura, who was my main contact, kept in touch regularly to keep me informed of how things were going, she sent me a video of the flat as I could not visit it in person and answered all my questions regardless of how trivial those were. I would highly recommend them to anyone in search of a flat in that area. Thank you so much to the Ward team and Laura in particular for supporting throughout the process which in my previous experiences have been rather stressful. Not this one though!!!

Paty · 10 August 2023

★★★★★ 5/5

Trustpilot

My property did not go through to completion.

Although my property did not go through to completion with Wards, I received excellent support throughout the journey. They were attentive, approachable & caring. Darren is certainly management material, deserving of any promotions. Little Mark a proactive, swift Manager pays attention to detail. Big Mark is adorable loved by all that interact with him. Not forgetting Florence who listens to her client's needs & is always immaculate & stylish. I certainly recommend them all

KATHY · 15 September 2022

★★★★★ 1/5

Trustpilot

Our house is currently on the market…

Our house is currently on the market and finding a certain member of staff at wards of walderslade rude and unpleasant.I understand the current market is difficult but when the staff advise they can’t work miracles to you when they are the ones that priced our house and then went to say damage had been done by a different estate agent The gentleman I spoke to was totally unprofessional and we will be removing our house from them as soon as we can

Nicola · 7 August 2023

★★★★★ 5/5

Trustpilot

Just a few words to say thank you to…

Just a few words to say thank you to the staff of faversham branch especially Jake and Sam for their exceptional help and advice throughout our buying experience ,nothing was too much trouble and they kept us informed all the way through our viewings.Thank you Jamie and Julie

Jamie · 22 November 2021

★★★★★ 4/5

Trustpilot

Karla was one of the only ones to help…

Karla was one of the only ones to help myself and my partner, dealing with an unfair and stubborn landlord trying to dispute money, and achieved our outcome. Cant thank her enough!

Sian · 26 July 2023

★★★★★ 5/5

Trustpilot

Dover branch

I would like to say a big thank you to Jodi Wyncoll - Dover branch for her excellent help in me securing my new flat. She was very professional and explained anything I wasn't unsure of and kept me up to date on the progress.Thank you Jodi

Jo · 21 December 2021

★★★★★ 4/5

Trustpilot

Wards were very helpful during the…

Wards were very helpful during the conveyancing process, especially Paul Jordan, Gary and Anne. They took time to listen to my questions and concerns and also made us feel safe during the pandemic as distancing and PPE protocol was adhered to. Thanks very much for your kind, considerate and knowledgeable manner.

Sophie · 9 March 2021

★★★★★ 5/5

Trustpilot

I’ve recently moved home with Wards…

I’ve recently moved home with Wards lettings Dover Arron was a total support throughout the process he’s was always polite professional and efficient made the whole process a pleasure Thank you Lorraine Roosendaal

Lorraine · 13 June 2023

★★★★★ 5/5

Trustpilot

Excellent service from the Wards team

Excellent service from the Wards team, Ramsgate. We recently used Wards for our move into a rental property. Hannah was fantastic. Professional, knowledgeable and friendly, Hannah guided us through the process ensuring our move went smoothly. We highly recommend

J · 25 November 2022

★★★★★ 5/5

Trustpilot

Excellent Service from Abigail

From start to finish the service we received from Wards was second to none. Abigail showed us some properties and was with us all the way through the letting process. She was kind, professional and very knowledgable. We found our dream house and it was made to be an easy process with the dedication and vigilance of Abigail.

Sarah · 2 October 2024

★★★★★ 5/5

Google

We recently used Wards to find our home as we were on a time limit we are grateful we found a lovely house, speedily. Aaron helped us massively through this quick process and was nothing but helpful. All questions we had were answered quickly and the level of service provided to us by him especially was amazing.

Ellie · 17 October 2024

★★★★★ 5/5

Trustpilot

Absolutely fantastic service from…

Absolutely fantastic service from Oliver and team at Wards in Dover. We set a high price for the property looking to settle at a lower figure, however Oliver convinced us that they would achieve full asking price and the team in Dover did exactly that. Thank you very much.

Ahmed · 2 July 2021