Every review we hold for the Dover office, from every platform, shown as written. First names only.
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5/5
GoogleAmazing service our lettings agent, by far the best we have encountered thank you so much. Highly recommend πx β¦
Grace Β· 25 September 2023
Agent replied Β· 21 June 2024
Hi Grace,
Thank you for leaving a review! It's great to hear how amazing you've found our lettings service to be and we're delighted that you would recommend us.
Best wishes,
Wards.
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5/5
GoogleI can honestly say that Oliver, Tom, Sean and the rest of the team provided me with more leads, properties than all the Dover Agencies put together. They communicate well and keep in touch, one even after I found a place to buy.
Gordon Β· 22 June 2020
Agent replied Β· 21 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Wards of Kent
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5/5
GoogleGreat service as always from the team In Dover!
T0m1007 Β· 22 April 2024
Agent replied Β· 21 June 2024
Good Afternoon,
Thank you for taking the time to leave a review, we're pleased to hear that we provided you with a great service!
Many thanks, Wards of Dover Estate Agents
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1/5
GoogleDreadful,no due diligence shown in vetting tenants.
Judi Β· 23 January 2024
Agent replied Β· 21 June 2024
Dear Judi,
Thank you for taking the time to leave a review. We're sorry to hear how disappointing your experience has been and we'd like to assure you that this is not the level of service we would expect you to receive. If you would like to escalate this further, please don't hesitate to get in touch with our customer support team via 01702 540802 or at customer.support@arunestates.co.uk.
Kind regards,
Wards.
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5/5
GoogleExcellent service from both Jack and Matthew in lettings! So helpful, polite and friendly. Felt like I could call anytime with a question and it would be answered. Thank you so much! Loving our new home!
Victoria Β· 23 June 2019
Agent replied Β· 21 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Wards of Kent
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4/5
GoogleThe man to see is Rhy's, who will do his absolute best to help you through what could be a very stressful time.
Well done you young man.
Michael Β· 22 June 2021
Agent replied Β· 21 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,
Wards of Kent
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5/5
GoogleAll the guys and girls in the Dover office are very friendly, professional and approachable and go above and beyond to help in any way they can!
Tom Β· 22 June 2020
Agent replied Β· 21 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
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1/5
GoogleHound you to slag off competitors if you choose not to go with them. Then if you explain there has been a death in the family, they may say "sorry to hear that", but then still try and continue to tout for business. Only in it for the money don't care about your interests, will never ever use them
Gary Β· 22 June 2020
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1/5
GoogleI don't rate them at all
Caren Β· 22 June 2023
Agent replied Β· 21 June 2024
Hello Caren,
Thank you for taking the time to leave a review.
We're sorry to hear that you weren't happy with our service on this occasion. Could you please give us some more information about your experience to help us improve?
You can contact our customer services team on the following email address: customer.relations@arunestates.co.uk
Best wishes,
Wards of Kent
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5/5
GoogleThese Lads no there stuff good to work with highly recommended
Lee Β· 22 June 2022
Agent replied Β· 21 June 2024
Hello Thank you for taking the time to leave a review. Many thanks,
Wards of Kent
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4/5
GoogleI have spoken with these guys over properties that they are trying to get tenants for but I have always felt that I wasnβt really the sort of person that they want to be in a place that they are responsible for.
Joanna Β· 22 June 2022
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5/5
GoogleWards have been great this time around they been helpful nothing been to much trouble and honest
Mandy Β· 22 June 2020
Agent replied Β· 21 June 2024
Hello Mandy, Thank you for taking the time to leave a review. Many thanks,
Wards of Kent
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5/5
GoogleGreat service all roundPositiveProfessionalism
Kris Β· 22 June 2022
Agent replied Β· 21 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
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5/5
GoogleProfessional from start to finish. Couldn't have gone through with it with out all the help from Jodi. Would recommend them to our friends
Andy Β· 22 June 2023
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5/5
GoogleExcellent. Very pleased with the service and help received.
Simon Β· 23 March 2024
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5/5
GoogleMatt and jack good guys
David Β· 22 June 2021
Agent replied Β· 21 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
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5/5
GoogleFast friendly service.18 Days from viewing to moving in.
Paul Β· 22 February 2024
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5/5
GoogleAmazing estate agent and the staff are lovely helped me find a home very quickly highly recommend π β¦
Joni Β· 22 June 2023
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1/5
Google4 months to buy an empty house from wards. Gearing and Collier sold my house in 6 weeks. Don't list with Wards if you want a quick sale.
Lofty Β· 22 June 2022
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5/5
GoogleVery polite people and very helpful
A Β· 22 June 2020
Agent replied Β· 21 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes,
Wards of Kent
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5/5
GoogleExcellent service and very helpful
Jasmin Β· 22 June 2020
Agent replied Β· 21 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Wards of Kent
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5/5
GoogleA good welcome and useful advice. Listens to customers.
FranΓ§oise Β· 23 June 2018
Agent replied Β· 21 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Wards of Kent
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5/5
GoogleFantastic estate agents
Kayleigh Β· 22 June 2020
Agent replied Β· 21 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Wards of Kent
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3/5
GoogleThey like to lie and they want just money...bad service
Wladimir Β· 22 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.