5/5
TrustpilotSophie was super helpful
Sophie was super helpful, and the process has been very quick and well-informed. Thank you!
Trusted Agent profile · Dover
Miles & Barr Deal reviews in Dover
★★★★★
1,005 reviews across 2 platforms
30 Queen Street, Deal, CT14 6ET, Dover, CT14 6ET
Part of Miles & Barr, see every office.
Miles & Barr's office in Dover, at 30 Queen Street, is rated 4.5 out of 5 across 1,005 reviews on two platforms, including 167 Google reviews rated 4.7.
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Reviews
Every review we hold for the Dover office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThankful
It was so quick and easy to find the perfect home for us we was told it would take up to 1 week to get accepted but it took 2 day me and my partner are over the moon with everything and we are so thankful to Shannon Faulkner for helping us she was so helpful.
5/5
TrustpilotThank you Shannon for your help
Thank you Shannon for your help. 5* service!
5/5
GoogleHad such a good experience with Pete, Jackson and Aiden. I didn’t end up buying with them but out of all the agents I met, they were definitely the most friendly and professional. I can’t thank them enough for their help and advice!
5/5
TrustpilotGreat communication from Miles & Barr
Great communication from Miles & Barr, especially Sophie who has been extremely communicative and helpful.
5/5
TrustpilotFaultless
Outstanding service from start to finish, particulary shout out to Charlotte Silk and Donna Bogard.
5/5
TrustpilotExcellent Team
The team especially Bradley Welsh and Louise Daly were responsive, committed, professional and thorough.
4/5
TrustpilotShelley Webster
Thank you Shelley Webster for your reliable, professional and prompt support along our buying process.
5/5
GoogleGreat customer service. The honest advice, services and support offered to us by Miles and Barr Deal have been so invaluable in our search for our first home.PositiveQuality, Professionalism
Agent replied · 25 October 2024
Thank you for your kind comments, Prudence. It's great to hear that we have provided you with honest advice. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future, please feel free to contact us. Mark, Customer Experience Manager
1/5
TrustpilotPoor communication skills
Poor communication skills, assign you a person to correspond with, you here nothing. Normal reply on phone we will message them they will get back to you ! Guess what nobody gets back to you. If they recommend a solicitor to you ! You will find them more expensive and quite useless slow slow in every way
5/5
TrustpilotI am impressed by the way Milles and…
I am impressed by the way Milles and Barr attended quickly to me. After I decided that I wanted the house, Kerrie Bruner attended to me and helped make my contact with the Landlord quicker (met him within 2 days of showing my interest in the property) She also assisted with my application for referencing. She is nice and replies emails quickly.
5/5
GoogleWe live in Spain and we were kept up to date during the process of the sales of our UK house in Sholden.
5/5
TrustpilotFirst home... Great staff!
My partner and I purchased our first home from Miles & Barr in September and from start to finish they were brilliant, from the young guy who showed us around the property initially, and then Louise who we were in direct contact with from offer to collecting the keys (and even some questions after) was absolutely a star to deal with.
5/5
GoogleI was assisted by Holly Formoy and she was very professional and answered any questions I had. Couldn’t recommend her and the team at Miles and Barr enough.PositiveProfessionalism
Agent replied · 25 October 2024
Thank you for your kind comments, Elle. It's great to hear that Holly provided a professional service for you and that you would recommend us as a business. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future, please feel free to contact us. Mark, Customer Experience Manager
5/5
TrustpilotLouise Daly was very helpful and…
Louise Daly was very helpful and informative, more than my solicitor. Thank you.
1/5
TrustpilotBought a house and took their…
Bought a house and took their recommendations for both a solicitor and their mortgage team. An unbelievably bad and incompetence experience. Happy to share details if anyone wants more. They halfheartedly apologised at the end by which time I wished I'd never even raised it. If possible avoid this company.
5/5
TrustpilotMiles & Barr were very professional and…
Miles & Barr were very professional and supportive throughout a long process (nothing to do with M&D) and the sales progressor really helped us get it over the line in a very professional and kind manner!
5/5
TrustpilotPeople were kind and friendly and made…
People were kind and friendly and made the experience much easier.
1/5
GoogleCould not recommend and have made a complaint. Communication not good and I did not feel valued as a client.
5/5
TrustpilotAmazing service!
Our experience with Miles and Barr has been brilliant. Shannon Faulkner handled our application and was very professional, kept in touch at each stage and handled everything quickly and efficiently. We are excited to move into our new home so thank you for making the process as smooth as it could have been.
5/5
TrustpilotShannon gets a five star from us a…
Shannon gets a five star from us a family. We really wanted a small flat for our daughter who is going to be a student and Shannon could not have been more helpful. She was on time, gave us all the information we needed and then talked us through the whole process.
1/5
TrustpilotI have had the misfortune of dealing…
I have had the misfortune of dealing with these estate agents a few times. I have found them to be pushy, aggressive and lacking in ethics. Avoid!
Agent replied · 22 October 2024
Good Afternoon. Thank you for taking the time to leave some feedback. I'm sorry to hear that your experience has fallen short of your expectations. I would love to understand what has gone wrong and to discuss this with you further. Please feel free to contact me on 01304273324. Mark - Customer Experience Manager
5/5
GoogleBoth Dan Curry & Shelly Webster have made my first move experience extremely easy. Very efficient, communicative and prompt on timing deadlines. Managed to receive weekly updates with what was going on and managed to complete the move with ease and stress free from my perspective! Would recommend the services of Miles & Barr.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotProfessional & courteous
I was selling my mother's bungalow at a distance. M&B were professional and courteous from the start and made the process as straightforward as possible. When the boiler failed just before exchange of contracts, they sourced a local plumber to resolve. Their progress chaser, Debbie, kept me fully informed (and sane!) throughout the process.
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Tell us what you need and we'll put you in touch. Miles & Barr Deal hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dover.
