Every review we hold for the Dover office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAlways excellent service
Always excellent service from Miles & Barr. Our property manager, Amy, is fantastic. If there is something she can’t answer she will get straight on it and get it sorted ASAP. A real pleasure to deal with. If you are considering using Miles & Barr, don’t hesitate.
Joanna · 22 February 2022
★★★★★ 1/5
Trustpilot🤢🤢
The service costume from this agency is disgusting! Them always say "we will call you shortly" and no one call us back, we already call more the 100 times this agency for different property and after one month we still without house!!!
Nicole · 15 September 2022
★★★★★ 5/5
TrustpilotGoing the extra mile!
Having recently brought and sold properties through Miles and Barr, I have been impressed throughout by the service given by all. In particular, Gabriel, who went above and beyond and Emily, who made the progression of the sale run smoothly, receiving praise from my solicitor. Thanks again .
Carol · 23 November 2021
★★★★★ 1/5
TrustpilotAbout time Property management did what…
About time Property management did what they are paid to do, if you have people fighting, dealing and disrupting other residents you should sort it out and not just do nothing as word does get around by social media...
Keith · 22 December 2022
★★★★★ 1/5
TrustpilotEthan from deal branch!
Had Ethan from deal branch come out to a valuation, he came across very sexist and quite abrupt. I won’t be selling my house with miles and barr because of my experience and will not be recommending in the future.
Jessica · 15 November 2022
★★★★★ 5/5
GoogleWe were lucky enough to purchase our house through Miles and Barr. In comparison to other local estate agents we felt more confident using their agents, never pressured or hassled, and never refused viewings at properties because we hadn't used their in house services first. Would 100% recommend.PositiveProfessionalism
Charlotte · 26 October 2021
★★★★★ 4/5
TrustpilotPraise for Emily Stickler
Praise for Emily Stickler, who had to work particularly hard during what should have been a relatively simple purchase! She was very patient and understanding, and kept things going with her negotiating skills when it appeared that the plug was going to be pulled! Thank you
Mr · 4 February 2022
★★★★★ 5/5
Trustpilotgreat service from M&B and special thanks to Rebecca Gravener
Very efficient service viewings were arranged quickly we were well informed of all offers and once an offer had been accepted the process ran smoothly with Miles & Barr communicating regularly with both us the buyers and solicitors which enable the sale to complete quickly
Carole · 16 March 2022
★★★★★ 2/5
TrustpilotThey don't want to sell houses!
Estate agents that don't appear to be interested in selling houses! Try to arrange viewings, they take your details and don't bother calling back. Chase them up, they don't bother returning your call. If you're looking to sell your house then I wouldn't put my faith in them if I was you.
Matt · 21 November 2020
★★★★★ 4/5
Trustpilotgreat viewing
jake was very informative on the property also took time with me even after i arrived late to the viewing, he also provided tips on how to manage the space in the property. also very prompt with application email
Amelia · 12 November 2022
★★★★★ 3/5
TrustpilotGood estate agent but need to improve adverts.
Good estate agent, but they really should learn to spell! A property was described as being in a 'sort after' area. I contacted them about exactly the same error some months ago - they did not reply, & obviously took no notice.This looks very poor, & reflects on their overall standards, in my opinion.
Veronica · 5 October 2019
★★★★★ 5/5
TrustpilotLouise Daly what can I say
Louise Daly what can I say, Professional , excellent communication and explained everything as the sale went along. Couldn't find any faults.Thank you
Tracy · 3 January 2024
★★★★★ 5/5
TrustpilotReally helpful company
Really helpful company, had a lot of dealings with Andy in the referencing department and he was very helpful, even when he couldn't answer my questions he always tried to find me the answers. Made moving really easy and so stressful. Thank you
SC · 14 February 2022
★★★★★ 5/5
TrustpilotI have had a great experihence with…
I have had a great experihence with Miles and Barr so far with our renting of a place in Hawkinge. A special mention goes to Holly Hill who has been responsive and helpful at every turn, she's an asset to the lettings dept and the company.
Scott · 28 July 2021
★★★★★ 5/5
TrustpilotGreat Lettings team
Miles and Barr have been extremely helpful in facilitating my new tenancy. The Lettings team members that I have dealt with have been very professional. Rhian Juden in particular has been very courteous, prompt, reliable and accessible. I have no qualms in recommending them.
Lynda · 30 November 2021
★★★★★ 1/5
TrustpilotUnprofessional and unresponsive
Unprofessional and unresponsive. Never deliver on promises and follow through to get things done. Multiple emails and calls. No accountability in anything they do. As a lettings agency they continue to disappoint on delivering a reasonable service I expect for the high fees charged. Owners need to sort this out.
Bronco · 17 August 2020
★★★★★ 1/5
TrustpilotTried buying a house to found out the…
Tried buying a house to found out the place was grade two listed when we asked multiple people in the agency if it was. Really felt like we were sold too rather than helped find what we actually wanted.
Luke · 5 August 2022
★★★★★ 5/5
TrustpilotThank you!
From start to finish the miles & Barr team have worked hard to get us into our new home! friendly and very professional throughout!! I have had dealings with other letting agencies but miles & Barr are head and shoulders above them!
Kevan · 19 February 2022
★★★★★ 5/5
GoogleVery professional service from
Holly Formoy at Miles & Barr yesterday.PositiveQuality, Professionalism
Mark · 26 October 2021
Agent replied · 25 October 2024
Thank you for your kind comments, Mark. It's great to hear that Holly has lived up to your expectations. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future, please feel free to contact us. Mark, Customer Experience Manager
★★★★★ 5/5
TrustpilotMiles and Barr - Kerrie Brunger
After an online flat viewing there was a nice and quick turnaround on being able to put in an offer and have it accepted. I was communicating with Kerrie from the agents and she was really helpful and communicative in helping me through the process.
Jordan · 4 August 2021
★★★★★ 4/5
TrustpilotI would recommend Miles and Barr for selling your property…
I would recommend Miles and Barr for providing an excellent service. Specifically my sales progressor Courtney Sweet. She was quick to respond to any emails/calls, contacted relevant parties when needed and found out answers that my solicitors wouldn't provide. She was extremely helpful.
Jessica · 25 November 2021
★★★★★ 1/5
TrustpilotI would NEVER EVER use Miles & Barr again.
I would NEVER EVER use Miles n Bar again. Such an awful service. I’m very disappointed. I’m not after compensation as to much time has passed now. I’m just really sad that we chose M&B to deal with our parents estate.
L · 10 March 2022
★★★★★ 5/5
TrustpilotMiles and Barr in ashford are brilliant…
Miles and Barr in ashford are brilliant they haven’t been open for long but they already sold my partner property the staff are amazing he wouldn’t go with no other estate agent apart from them for now on
Marisa · 28 July 2022
★★★★★ 5/5
TrustpilotThankyou Sophie
Sophie did everything she could to ensure i was able to relocate to canterbury by christmas after starting my property search in mid October. They were always friendly and easy to talk to, and was always happy to answer my questions. fantastic service.
Alex · 3 November 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.