5/5
TrustpilotFriendly and prompt service
Kerrie has been extremely helpful and prompt on replying to all my questions. I highly recommend Miles & Barr, Specially Kerrie for her friendly attitude. Thank you
Trusted Agent profile · Dover
Miles & Barr Deal reviews in Dover
★★★★★
1,014 reviews across 2 platforms
30 Queen Street, Deal, CT14 6ET, Dover, CT14 6ET
Part of Miles & Barr, see every office.
Miles & Barr's office in Dover, at 30 Queen Street, is rated 4.5 out of 5 across 1,014 reviews on two platforms, including 167 Google reviews rated 4.7.
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Awards
Industry awards
Miles & Barr Dover won ESTAS awards in two years, most recently 2025.
ESTAS winner in two years: 2025, 2023.
ESTAS awards by year, 2025 to 2023
2025 1 Best in Postcode ESTAS 2025 winners
- Best in PostcodeESTAS Best in Postcode 2025: CT14, Sales
2023 1 Best in Postcode ESTAS 2023 winners
- Best in PostcodeESTAS Best in Postcode 2023: CT14, Sales
Source: ESTAS winners lists, as published, linked by year.
Reviews
Every review we hold for the Dover office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotAVOID! Never again will I get in contact with…
Never again will I get in contact with Miles and Barr, you’re given false information and get passed around on the phone to different people that don’t know what they are talking about. I had a viewing booked that I was specifically told could not accept an offer until ALL the viewings has taken place. I now receive a call with an offer being placed and nothing more they can do when being fed false information. Very unprofessional and unorganised people that do not know what they are talking about.
5/5
GoogleI had an affordability assessment with Ruth Russell from this branch and would highly recommend. Everything was explained clearly and in an extremely professional manner.PositiveResponsiveness, Professionalism
5/5
TrustpilotJay was very knowledgeable and…
Jay was very knowledgeable and friendly, was running a little late and he kindly waited with no pressure being put on us.
5/5
TrustpilotMiles & Barr were fantastic from start…
Miles & Barr were fantastic from start to finish. This was all down to the wonderful Louise Daly. She was so helpful when I didn’t have a clue what I was doing, professional and assertive, yet so friendly and kind. I would recommend her and the company in a heart beat.
4/5
TrustpilotFriendly staff
Generally had positive experiences when viewing properties with Miles and Barr. Agents on time for viewings and relaxed about length of time at the property.
1/5
TrustpilotDisgraceful firm
Disgraceful firm, no care for tenants, no repair work carried out. They will leave you in a damp mouldy house with leaking roofs without any care in the world. All this with 4 kids In the house. Avoid at all costs
Agent replied · 22 October 2024
Thank you for taking the time to leave us a review. I would like to help you and discuss this with you further, but unfortunately I cannot locate your details on our database. Please feel free to contact me on e-mail: cx@milesandbarr.co.uk - Kind Regards, Mark - Customer Experience Manager.
5/5
TrustpilotJake was very helpful in showing us…
Jake was very helpful in showing us around and very thorough in explaining processes etc as we are new to renting.
4/5
TrustpilotLouise Daly has been fabulous…
Louise Daly has been fabulous throughout my house purchase, constantly pushing things along and ensuring everyone in the chain was kept up to date! Thanks :)
5/5
TrustpilotWe viewed x2 properties with max good professional and friendly service
We viewed x2 properties with max, he was professional with all his communication and conducted the viewing process well with honest appreciation of the landlord and our needs and feedback to questions about our queries to hand … he was prompt and on time politely manner… we would recommend him for contact if wanting to view and talk about your rental property or wanting to find a property…
5/5
TrustpilotExcellent service
Excellent service, regular updates, very professional team. My point of contact was Louise Daly who was always swift to respond to my enquiries, was efficient and kept me up to date with the sale of my property. The team at Miles and Barr work in perfect harmony. Thank you team!
5/5
GoogleThe Deal Miles & Barr are a truly wondeful team. I have to single out the lovely Charlotte Nicholas who went above and beyond, calling me each week to check in and let me know about new properties without being intrusive or too 'sales' pressure! The whole team worked with me to help me buy my first home in Deal and even sent me a beautiful photo to welcome me. Can't reccomend them enough. Thank you team!
4/5
TrustpilotMiles and bar go between
Debbie has been very professional all they way through the selling of our property. Very prompt and informative on any queries we had along the way.
5/5
TrustpilotHolly Hill - clear and reliable point of contact
Holly Hill was fantastic. Response time to our enquiries was very quick and her communication throughout the process of renting was clear, knowledgable and helpful.
5/5
TrustpilotKerrie has been brilliant
Kerrie has been brilliant, from quickly arranging a viewing to keeping me informed promptly throughout the application process, a credit to Miles & Barr
5/5
TrustpilotGreat Service - Miles & Barr Deal, Kent
I had to sell my father’s house in Deal, Kent. I was not that familiar with the area so didn’t know which estate agent to choose. I was advised by someone I know in the property business to “choose the very best estate agent in the town, even if they’re more expensive than others”. Well, I asked around and the feedback was “Miles & Barr”. I did have 3 other estate agents pitch for the sale.Well, the house is now sold and I just want to say a big thank you to the team at the Deal office for all their help, advice, encouragement and professionalism. I have to mention Matthew, Natalie, Joslynne, Brandon, Rebecca and also Emma from the Sandwich office who, together with the Deal team, guided the sales process through from offer to completion to ensure there were no unnecessary delays.
5/5
TrustpilotFrom the first communication to the…
From the first communication to the completion of the rental agreement the service was excellent.Jake who showed us around was knowledgeable, polite & friendly. Anna who dealt with us after the viewing was fantastic, getting a few issues sorted quickly & professionally. She is incredibly responsive & understanding to our queries and could not be more helpful, we are looking forward to moving in in a couple of weeks.
5/5
TrustpilotA lovely viewing with Max today
A lovely viewing with Max today. He was very informed and articulate. Thank you! Jess was also super helpful’
5/5
TrustpilotAnna is absolutely fantastic
Anna is absolutely fantastic, I have never experienced such wonderful, compassionate and fast service!Thank you so much Anna
5/5
TrustpilotJake made us feel totally at ease…
Jake made us feel totally at ease during our viewing, very helpful with any questions.
5/5
TrustpilotM and B have been exemplary in my…
M and B have been exemplary in my dealings with them both on selling properties and managing my property.I’m hoping they continue their 5* service in finding me a replacement tenant over the next month.Best of all the management fees are cheaper than my previous agent, and the service is much better. Win win!
5/5
TrustpilotFriendly and professional
Jake was very friendly and professional. He showed us around and answered every single question we had. Lovely guy.
5/5
TrustpilotMiles & Barr and the team have been…
Miles & Barr and the team have been brilliant and especially Louise. If your buying or selling I would recommend Miles & Barr.
5/5
TrustpilotShannon and Jake were very useful and…
Shannon and Jake were very useful and lovely to communicate with through this process. Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Miles & Barr Deal
Has Miles & Barr Deal won any awards?
Yes. Miles & Barr Deal won Best in Postcode (CT14) at the ESTAS 2025 awards, and 1 other industry award since 2023.
