Every review we hold for the Dover office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotUnbelievably poor
Unbelievably poor! I bought a home from them last year, I have had problems since day 1. Some of the worst workmanship I ever seen followed up by probably the WORST customer service. Still ongoing, no ones comes back to me, absolute jokers
Rob · 16 April 2018
★★★★★ 1/5
TrustpilotTerrible service
Terrible service! Takes ages to fix the fault. The person in office i spoken was extra un polite and very rude. Never listens what you tell her, unhelpfull and miserable. Abbey should pay more attention to the people who they employ.
Vicky · 12 October 2018
★★★★★ 1/5
TrustpilotLeaking Roof
Purchased a house from them in 2015, 3 years later roof is leaking. NHBC have told them they are responsible for the repair, however, 8 months later despite numerous letters/emails nothing has been done. Stay well clear of this company.
Mr · 20 June 2018
★★★★★ 1/5
TrustpilotSTRATFORD REACH WOLVERTON MILL
STRATFORD REACH WOLVERTON MILLTHIS IS JUST UNACCEPTABLEFIXING SNAGS BY THEM ( 9 MONTHS WAITING TIME) JUST MAKING IT WORSE
Sandra · 13 September 2022
★★★★★ 1/5
TrustpilotVery poor quality and no customer service
Very poor quality, practicially no customer service, whilst you buy the house, you are left on your own!Absolutely not recommending!
Anna · 25 April 2018
★★★★★ 5/5
TrustpilotAbbey Homes
Really happy our new house, quality is great and the sales team were fantastic all the way through to completion!
Patricia · 16 March 2018
★★★★★ 5/5
TrustpilotProfessional
Professional, prompt and friendly communication and willing to go the extra mile. Hope to do business again.
Mike · 7 February 2018
★★★★★ 5/5
Trustpilotexcellent
Vian · 27 September 2025
Agent replied · 23 October 2025
Thank you very much for your positive feedback
★★★★★ 5/5
TrustpilotCHESTNUT GROVE
Michelle · 27 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.