Every review we hold for the Dorset office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookTakes ages to do anything. Tried to take around 95% of deposit when TDS went in my favour and awarded me around 90%. Did not communicate well as could of reasoned with me whilst the claim was going through. Did not look at evidence from check in inventory and check out inventory as many similarities. Used poor quality inventory reports from unregulated company. Would steer clear from this company.
Paul · 7 November 2019
Agent replied · 17 October 2025
We are sorry you did not have a favourable experience when moving out from one of our managed rental properties. However, as Dorset Property is ARLA registered, we follow a strict code of practise in handling deposits and if there is any dispute at the end of a tenancy we have to work through each stage of the process meticulously to ensure the dispute is settled fairly for both tenant and landlord.
When there is a dispute, we always attempt to mediate between the landlord and the tenant but ultimately, if an agreement is not possible, the dispute has to go to arbitration. At this stage the dispute is beyond our control.
In addition, it is our policy to always use professional third-party inventory companies, who provide first-class comprehensive inventories and schedules of condition. We are confident that the inventories for this property were of this standard.
As you can appreciate processes as outlined above can take some time and we can only apologise for any unpleasant experience you may have had.
★★★★★ 5/5
GoogleAs a contractor Dorset property blandford are amazing for providing work with clear information about the work required at the properties .the team as very friendly and polite . I am very satisfied working with them to improve tenants gardens .
Edward · 8 January 2025
★★★★★ 5/5
GoogleGrace is very friendly and helpful. I would recommend this company and their excellent customer service.
Claire · 26 October 2023
★★★★★ 5/5
GoogleI've had the pleasure of working with Dorst Property Blandford as one of their Property Maintenance Contractors the past few months. Brilliant staff, great communication, very efficient & Honest. Great Client & great Agents. Will happily continue serving them.
Stephen · 15 January 2025
★★★★★ 5/5
GoogleExcellent service given by friendly, polite, professional staff. Always helpful and up to date.
Chris · 15 October 2025
★★★★★ 1/5
TrustpilotDon’t invite this agent to sell your…
Don’t invite this agent to sell your house as they clearly have no idea what it is worth!! They recently sent me an unsolicited letter about someone who apparently had identified my property as of interest to them. However, their maximum budget was at least a quarter of a million pounds below my properties current market value! Not only was this an insulting and rude approach, it clearly demonstrates what an ignorant and ill informed Estate Agents they are!
Johnny1 · 16 February 2022
★★★★★ 5/5
GoogleAfter viewing a to let property with Elisha, I was very impressed with the professionalism, she explained the process very clearly abd explained everything in detail, very impressed and would recommend to anyone looking at property’s in the local area.
Jon · 25 November 2024
★★★★★ 5/5
GoogleI was really impressed by the speed, efficiency and professionalism with which Elisha and Abigail at Dorset Property turned things round, arranged for necessary work to be done and enabled new tenants to move in promptly and seamlessly to our property.
Stephen · 6 November 2024
★★★★★ 5/5
GoogleI was a long term landlord with Dorset Property. They were always supportive and decent to deal with. They helped quickly source local tradespeople to fix any issues at my property, helped with the sale (reduced rates) and after the sale was complete still stayed in touch when administrative council issues re-appeared in error. Their management rates were pretty standard for the area but even if they had been a little high I would happily use them again and recommend them without hesitation.PositiveResponsiveness
Tony · 26 October 2021
★★★★★ 5/5
GoogleWhether as a tenant or as an owner, over the last twenty plus years of dealing with Dorset Properties we have received nothing but superlative service, assiduous accounting and a friendly, professional approach whichever end of the market we were on.
They really do “walk the extra mile”.
Martin · 27 June 2024
★★★★★ 5/5
TrustpilotHonest, approachable and considerate.
We recently sold our property in Dorchester, after speaking to several agents we felt that we could trust them, they listened and offered advice that worked with our plans. Their approach to the marketing and dealing with multiple offers meant we achieved more than we expected. They were unfailingly upbeat and professional, even when difficulties arose with the chain. We felt they lived up to our expectations and were honest and considerate throughout. Highly recommended.
EADad · 15 June 2022
★★★★★ 5/5
FacebookProfessional service, and made my most recent move hassle free. Quick to answer qudstions and very knowledgeable and efficient service from both Hannah and Grace at the Blandford office. I would certainly recommend, they've made the whole process very painless and kept things moving to get me into my new home. One happy customer!
Andy · 16 November 2019
Agent replied · 22 February 2025
We are so pleased you had a good experience with Dorset Property; thank you for your kind words, which we will pass onto both Hannah and Grace.
★★★★★ 5/5
GoogleGreat team. Nothing is ever too much to ask. Thank you.
Craig · 3 October 2025
★★★★★ 4/5
TrustpilotMark was very proactive in chasing…
Mark was very proactive in chasing through my sale and the two related properties in the chain. He did a fantastic job.
S · 15 June 2022
★★★★★ 5/5
GoogleWe're currently in the process of looking for a new home to rent, most of my communications so far have been with Elisha who's been helpful, friendly and swift at responding :)
Amelia · 13 December 2024
★★★★★ 5/5
GoogleI was shown around a property by Elisha. She was very professional and friendly. She answered concerns and questions before we even asked, showing she knew exactly what we were looking for.
Emmylou · 11 October 2024
★★★★★ 5/5
FacebookHaving lived abroad for 5 years, we relocated back home to weymouth and Dorset Property was our first port of call for a rented property. Helped by the super friendly staff we located a property a stones throw from the beach. This was perfect rental for a year to allow us to move on and find our respective properties to purchase. Faultless rental property, well managed and nothing was too much trouble from the office. Assistant manager was a great help with tenancy agreements and all associated paperwork which helped in a seamless transition to our place. Would go nowhere else is sourcing another property or indeed renting my own property out. Thanks team �
Duncan · 9 December 2017
★★★★★ 5/5
FacebookWe went to Dorset Property Weymouth when we were moving out of our parents homes and looking for our first rented property together. They gave us a guided tour round a home we liked, it was in brilliant condition, they explained all the aspects of the property and showed where all the electrical points/white goods/radiators etc were, they even gave me a rough price of all the bills the current tenancy may pay to help us budget our costs (massive help when this was out first home). An agreed date to move in was organised and when we went to collect the keys, everything was smooth and easy. Communication was brilliant, whether it was via email or phone, they was always someone to speak to, we had no issues with the property at all and when we ended our tenancy to buy our first home, they even helped organise cleaners so we didn’t need to. I would definitely use Dorset Property Weymouth again as they just made sure everything ran smoothly and someone was always there to help. Brilliant Letting Agent!! �
Emma · 4 December 2017
★★★★★ 1/5
GoogleShould be no stars because of a terrible service, all they care about is money, they blag dates and rules on tenancy agreements and rob you of your deposit.
I've spoken to many tenants that have dealt with Dorset lettings and not one of them has received there entire deposit back after moving out of a let.
They encourage landlords to increase monthly rental amounts thus pricing local people out of the rental market.
Just generally vile people to deal with, typical of most letting agents really.
Let us hope the governments reforms on fee's and charges sinks this company or at least minimises there greed.
Great Tip for anyone that is about to move out of a let...cancel your rent standing order and keep hold of the final months rent money until you move out.
Do not pay the final months rent until you receive your entire deposit back.
Simon · 27 October 2017
★★★★★ 5/5
GoogleI viewed a rental property with Elisha and she was polite, professional and friendly. Her knowledge of the rental process was excellent.
Kitty · 7 February 2025
★★★★★ 5/5
GoogleFantastic letting agent! Always quick to respond and resolve any issues. Emilia supported us before, during and after our tenancy and always made us feel welcome. Really recommend the Blandford branch. Thank you for being excellent letting agents.
Emily · 28 May 2024
★★★★★ 5/5
GoogleGreat letting agency! I am a prospective tenant and had a wonderful viewing with Emilia who was very helpful and informative. Dorset property has always been quick to respond to me. Recommended
Rhiannon · 26 August 2024
★★★★★ 5/5
GoogleOutstanding! I recently viewed a property with Elisha Webber, and cannot recommend Dorset Property enough. Elisha’s bubbly and kind demeanour really makes the applicant feel comfortable and her professionalism is perfect. Thank you for such a great viewing!
Brodie · 28 April 2024
★★★★★ 5/5
GoogleBeing new to rental, I was really unsure how to navigate the process. The team at Dorset Property have been so professional and helpful and taken away the stress.
Linda · 26 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
