Every review we hold for the Dorset office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotNicheala was a wonderful help in…
Nicheala was a wonderful help in finding our letting and was very responsive throughout the process. She even helped us work out how to get our van through when we struggled with the road. Thank you so much for everything.
Jade · 28 May 2026
Agent replied · 22 June 2026
Thank you so much for your kind words. It was an absolute pleasure helping you find your new letting, and we're so glad we could get everything sorted smoothly. Nicheala will be especially pleased to hear you were happy with the service she provided. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleOutstanding customer service. Elisha made the entire process smooth. She was friendly, professional, and incredibly efficient throughout the entire process. Elisha was quick to respond to any questions I had and made sure everything was clear and straightforward from the start. Her attention to detail and genuine care made the whole renting experience smooth and stress-free. I highly recommend her to anyone looking to rent a property., helpful advice
Bartosz · 7 May 2025
Agent replied · 17 October 2025
Thank you for your lovely feedback. We're delighted to hear that Elisha made such a positive impression, her professionalism and knowledge are a real asset to the team. Your recommendation is greatly appreciated!
★★★★★ 5/5
GoogleThank you Elisha for making the application process so easy for me and my partner. The service we've received has been a stark comparison to some of the other estate agents we've been dealing with. Throughout the process the communication has been clear and any questions we've had have been answered quickly.
H4rry · 20 March 2025
Agent replied · 17 October 2025
Thank you for your kind words. We’re so pleased to hear that Elisha was able to make the application process smooth and stress-free for you and your partner. Clear communication and responsive support are exactly what we aim for, so it’s great to know that stood out. We really appreciate you taking the time to share your experience, and we wish you all the best in your new home!
★★★★★ 5/5
GoogleI have 25 years experience of using Dorset Property as the management company looking after my rental property.
I cannot speak highly enough about
Abigail Pryor at the Blandford office, her professionalism and knowledge is very reassuring as well as being welcoming and friendly.
Abigail has excellent people skills, I can be rather outspoken and speak my mind, however Abigail manages my expectations and is great at negotiating and conciliation.
I respect her opinions and advice.
She is an asset to Dorset Property.
Linda Lewis
Linda · 15 September 2025
Agent replied · 22 September 2025
Thank you so much for taking the time to share your kind words and for trusting Dorset Property with your rental for the past 25 years. We are delighted to hear how highly you value Abigail’s professionalism, knowledge, and personal approach. She takes great pride in building strong relationships with our clients, and your feedback is a wonderful reflection of the care she puts into her work. We truly appreciate your loyalty and continued confidence in our service, and we’ll be sure to pass on your praise to Abigail and the Blandford team.
★★★★★ 5/5
TrustpilotSherborne branch
A lovely team of friendly staff, always eager to help. They have firsthand knowledge of the properties on their books. Dealt with Alethea most recently and she couldn't have been more professional and helpful.
Stourton · 13 February 2025
Agent replied · 23 February 2026
Good afternoon, Thank you for your very kind feedback following your experience from Alethea in our Sherborne office, we are really pleased to hear you had a great experience!
★★★★★ 5/5
GoogleElisha was professional, knowledgeable and supportive in my search for rental properties this morning. Thank you.
Lesley · 1 July 2025
Agent replied · 17 October 2025
Thank you for your kind review of your experience with Elisha and her support in your search for a rental property.
★★★★★ 5/5
GoogleAbsolutely!
"Exceptional service provided by the letting agency (Dorset Property) and their agent Elisha Webber! From the initial inquiry to the final signing, every step was smooth and efficient. The agents Elisha and Emilia were incredibly professional, knowledgeable, and always available to answer any questions or concerns. Their commitment to deliver good customer service for me was truly remarkable. I highly recommend this letting agency and agents to anyone in search of a stress-free renting experience. Thank you for your outstanding service!"
Ana · 28 February 2024
★★★★★ 1/5
FacebookDidn’t have a good experience at all with this company. House was filthy when we moved in, still had food on the cooker hood from the deceased owner.
Any repairs/work needed were done in a timely manner but as cheaply as possible.
Staff were unhelpful, rude and no customer care skills at all.
At the end of the tenancy we were told to put the keys through the shop door as no one met us to read meters, check state of house etc. Despite phone calls and emails to ask for confirmation that key was received and deposit would be refunded, ignored for 12 days.
Jo · 4 January 2020
Agent replied · 22 February 2025
Dorset Property has built a reputation over the last 35 years based on the excellence of service provided. We pride ourselves on the standard of our service and ‘To be the best at what we do’ is our maxim. This is not to say that we always get it right. We take complaints very seriously and try to learn from any mistakes we make.
In this instance, following a review of the background to the complaint, we do not think the complaint is reasonable or justified. All procedures were followed correctly and the team in Weymouth refute, in the strongest terms, that they were rude or unhelpful. The tenant’s concerns were answered promptly, as were the landlord’s instructions on any repairs that were required. The house was professionally cleaned before the start of the tenancy but had become dusty as it had been empty for a few weeks beforehand. Professional cleaners were again employed to remedy this.
The tenancy ended at midnight on Saturday 21st December 2019 so the tenant was asked to post the keys in readiness for a professional check out, which was booked for the Monday. The deposit was returned in full within the statutory 10 working day period.
★★★★★ 5/5
TrustpilotI’ve been renting out my house for over…
I’ve been renting out my house for over 25 years with Dorset Property and cannot speak highly enough at the professional , helpful service I receive.
LINDA · 25 May 2026
Agent replied · 22 June 2026
Thank you for your kind review and for your continued trust and loyalty over the past 25 years. It truly means a great deal to all of us at Dorset Property.
We are delighted to hear that you have consistently experienced the professional and helpful service we strive to provide. Abigail will be especially pleased to receive your positive comments regarding her knowledge, communication, and ability to manage situations effectively and fairly.
The property industry is constantly evolving, and we work hard to ensure our landlords receive the best possible guidance and support at all times. Your recognition of the team’s dedication and friendly approach is sincerely appreciated.
Thank you once again for your valued support and recommendation.
★★★★★ 5/5
TrustpilotProfessional and Friendly - 5 stars!
Professional and Friendly. Don't believe everything you read, it appears some people try to take it out on the agent when they are unsuccessful in their application. My experience with Dorset Property has been great. From start to finish their team has been very professional, knowledgeable and friendly. I would recommend them to any Tenant or Landlord alike!
AbiGrace · 14 August 2025
Agent replied · 23 September 2025
Good afternoon, Thank you for kindly providing your feedback on the service you received from our team at Dorset Property. We are pleased to hear you had a great experience and hope to work with you again in the future.
★★★★★ 5/5
Googlemy interaction today with Alisha was really great - I am a prospective tenant and talking to Alisha I felt I would be in good hands if I found a property through this agent - also Alisha immediately found another similar property for me to look at which showed me she really listened to what we are looking for. Thankyou Alisha for your proactiveness and friendly call.
Karen · 26 August 2024
★★★★★ 5/5
GoogleGrace is amazing !!! Sue and I moved from Bedford ... into the unknown in deepest darkest Dorset, then we met Grace who lit up the possibilities and showed us a great property in sunny lovely Lydlinch. Grace absolutely made us feel at home and despite having not rented before, overcame every obstacle, from Bank References to Electoral Roll admin ... you know, all that stuff we hate to do. I can't thank the fantastic team in Blandford enough and I take great please in recommending them to you.
Greg & Sue
Greg · 26 October 2023
★★★★★ 5/5
TrustpilotGreat viewing.
I had a viewing with Nicky on a flat in Shaftsbury, Nicky was on time and very informative and keeps you updated on the progress of the property. I would recommend Dorset propertys and absolutely would use them again.
Di · 26 April 2024
Agent replied · 19 March 2026
Good afternoon, Thank you for your very kind feedback following your experience from Nicky in our Blandford office, we are really pleased to hear you had a great experience.
★★★★★ 5/5
GoogleAn exceptional, professional and supportive Manager and team who promptly responded to any concerns and issues throughout the period of our tenancy. We shall remain grateful for the care and thoughtfulness extended to us, and take this opportunity to express our sincere thanks and to wish Abigail and her team all of the very best!
Mari · 24 December 2024
★★★★★ 5/5
TrustpilotBest experience with no hassle
Best experience with no hassle. Very professional and helpful staff. Nothing is too much trouble. Highly rated. Thank u
Trina · 27 May 2026
Agent replied · 22 June 2026
Thank you Trina for your very kind review of your experience at Dorset Property and for your recommendation. We are really pleased to hear you are happy with the service and our team will be delighted to hear of your feedback!
★★★★★ 5/5
TrustpilotGood service received
I would like to comment on the excellent service we have received from Dorset Properties.
Kim · 23 May 2026
Agent replied · 22 June 2026
Thank you so much for your kind words and thoughtful feedback. Your recommendation means a great deal to the team, and we are grateful for your recognition of their hard work and dedication.
We always strive to support our clients to the very best of our ability and are delighted that we were able to meet your expectations.
Thank you once again for your support and trust in Dorset Property.
★★★★★ 5/5
GoogleElisha was polite, helpful and enthusiastic, we're happy with the viewing she gave us.
Ashley · 21 February 2025
Agent replied · 17 October 2025
Thank you for your providing your feedback and kind comments on your experience.
★★★★★ 5/5
GoogleI'm looking to move to area but live quite a distance away. They are very attentive and try to ensure they inform me of everything that may suit.
Viewing was a delight, Elisha was wonderful and very easy to talk to about my needs and thoughts. Top service all round. Thanks x
Elizabeth · 25 November 2024
★★★★★ 5/5
GoogleI would just like to thank Abigail and the Team for providing an excellent service during the renting of my property. They were friendly, professional and had great knowledge of the letting process, which gave me great peace of mind. I would not hesitate to recommend them to other Landlords & Tenants.
Graeme · 11 October 2024
★★★★★ 5/5
TrustpilotDorset Property are a lovely company to…
Dorset Property are a lovely company to deal with. The staff are knowledgable, helpful, efficient and very good humoured.
Doug · 4 March 2026
Agent replied · 22 June 2026
Thank you so much for your kind review. We’re delighted to hear that you had such a positive experience with Dorset Property. Our team takes great pride in their service, so your feedback really means a lot to us. We’ll be sure to share your lovely comments with the staff, and we’re especially pleased our good humour came across too! Thanks again for your support.
★★★★★ 5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
Dorset Property have always proven to be extremely helpful for applicants, tenants, landlords as well as contractors. The communication cannot be faulted, they’re honest and supportive with everyone’s requirements and will help wherever they can. Highly recommend!
Gemma · 14 August 2025
Agent replied · 23 September 2025
Good afternoon, Thank you for kindly providing your feedback on the experience you have had with Dorset Property. We are pleased to hear you were happy with the service received.
★★★★★ 5/5
GoogleElisha, thank you for todays viewing. You were very helpful when taking me around the property having all the information i required. And having local knowledge is clearly helpful to people that aren't from the area.
Hendrick · 9 February 2025
★★★★★ 1/5
TrustpilotUnprofessionalism, Misleading Information
I am deeply disappointed by the unprofessional and misleading experience I had with Dorset Property in Wimborne. When I contacted you regarding the advertised flat, I was informed that an immediate viewing couldn't be arranged due to the current occupancy. Despite my strong interest and willingness to offer a higher monthly price than advertised, I was unfairly denied the opportunity to do so. It is particularly upsetting to learn that the property was taken by someone who had already viewed it before the viewing day we would have. Their handling of the situation reflects a lack of transparency and disregard for potential tenants. I must also mention that the behaviour of their staff was exceptionally rude throughout my interactions with them.
Kartal · 28 June 2023
Agent replied · 19 March 2026
Thank you for your feedback. Our team were correct in advising you an immediate appointment would not be possible in this situation. With tenanted/occupied properties we are contractually required to provide the Tenant with at least 24 hours written notice of an appointment at the property and access must be arranged via agreement with the Tenant. A Tenant has the right to quiet enjoyment by law and this means we cannot expect them to allow access to their home with little to no notice. We are unable to identify how you may have been misled based on the information provided.
★★★★★ 5/5
FacebookSpecial mention to Will and Harry in the sales team. Incredibly friendly and professional through the selling process. We had an extremely challenging/emotional sale and they dealt with everything so well, considering covid and everything. We were very humbled by the lovely phone call we had from Will today. thank you for putting up with us as sellers as I know we did put the pressure on. would recommend to anyone. all the best and merry Christmas to you all
Rachael · 11 December 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
