Every review we hold for the Dorset office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFirst off, let me express my thanks to Monica and the rest of the team in the Blandford Office who have been amazing since the very first moment My Mrs and I approached them about a letting they had available.
The team in Blandford contacted the Landlord of the property expressing how much interest we had in the property, they not only managed to convince the landlord to hold the property for us but they also helped us with advice on how to get setup in the property and have pointed us in the right direction for utility's and insurance.
if i could rate the team any higher i would do as they are absolutely amazing and very helpful!
i highly recommend the team here for a top service!
Travis · 26 October 2020
★★★★★ 1/5
Facebookcontact the agency in regards to an email I received and voiced my concerns. Could tell Amanda was not interested and even hung up on me 🤣 clearly doesn't enjoy her job but enjoys being rude.
Elsie · 28 September 2022
Agent replied · 22 February 2025
That was the assistant manager as well 🥴 says it all really
★★★★★ 5/5
GoogleHaving recently viewed a property I was extremely impressed with the efficiency and professionalism shown by Elisha. She obviously knew her job well and I highly recommend this agent for helpfulness.
Joanne · 22 June 2025
Agent replied · 17 October 2025
Thank you for your kind feedback. We're so pleased to hear you had a great experience with Elisha, she’s a valued member of the team, and your recommendation means a lot.
★★★★★ 5/5
GoogleThe Blandford team are always professional and personable. As a tennant, they are quick to respond when I have needed their advice. Emilia has been especially helpful and proactive.
Teresa · 9 December 2024
★★★★★ 5/5
TrustpilotBest Property Managers in Dorset
Dorset Property have been supporting my letting for the past four years, they are excellent, thoughtful, knowledgeable and trustworthy.
Jilly · 10 October 2025
Agent replied · 23 February 2026
Thank you so much Jilly for your kind words and continued trust over the past four years. We're delighted to hear that you've had such a positive experience with our team. Providing thoughtful, knowledgeable, and trustworthy service is what we strive for every day. We truly appreciate your support and look forward to continuing to work with you.
★★★★★ 5/5
TrustpilotLovely service
I have been assisted by Helena from Dorchester team to find a letting in Weymouth. She has been very helpful. As this is my first letting, I had so many queries, she handled it very swiftly.
Sapu · 8 March 2025
Agent replied · 23 February 2026
Good afternoon, Thank you for your very kind feedback following your experience from Helena in our Dorchester office, we are really pleased to hear you had a great experience.
★★★★★ 5/5
GoogleI had been looking for a property to rent in Dorset, which was particularly difficult as I have a dog. Grace from Dorset Property was extremely helpful in securing me a viewing of a bungalow, which the landlord originally wasn't going to allow pets. As I was only in the area a couple of days a week, Grace was extremely accommodating and flexible.
Katherine · 26 October 2021
★★★★★ 5/5
GoogleExceptional Letting Agency! I have been with Dorset Property for years, and they have consistently provided top-notch service. Despite the office relocating from Shaftesbury to Blandford, they have remained highly organized and efficient with all paperwork and communications. Their dedication to keeping everything up to date is truly commendable. I have always felt supported and informed throughout the rental process. I highly recommend Dorset Property to any property owner seeking a reliable and professional letting agency. Thank you for your outstanding service over the years!
Raul · 28 April 2024
★★★★★ 5/5
FacebookAfter renting through Dorset Property, Weymouth branch, for the last five and a half years I would like to take the opportunity to thank everyone in the Weymouth branch for their friendly and professional service. All my, not too many, complaints and faults were dealt with extremely fast, they were never intrusive in their management and the final ‘check out’ was stress free! Also, I would like to say that my deposit was refunded within one working day. Many thanks and highly recommended!
Andrew · 1 February 2021
Agent replied · 22 February 2025
Hi Andrew, thank you for taking the time to leave your recommendation and kind comments on our Facebook page. It is very much appreciated. We wish you the very best for the future :)
★★★★★ 5/5
GoogleI have been a landlord now for 10 years plus with Dorset Property managing my property. Always efficient and professional but above all very friendly and personable. The move of the office out of Shaftesbury has not changed their management style. Elisha particularly who has recently taken over managing my property is excellent. Very forward thinking, a real problem solver before you knew there might be a problem! 10/10 from me.
Sylvia · 25 September 2024
★★★★★ 1/5
TrustpilotAvoid if possible
We used Dorset Properties (Leon Gullies who was manager and is now apparently not working there, conveniently) to rent out last property Finchgate Bungalow Thornford.
Stuart · 30 March 2025
Agent replied · 23 February 2026
We would like the opportunity to correct some factual inaccuracies contained within this review.
This property in question is an Annexe and as such, specific requirements determine if the local authority treat the accommodation separately for the purposes of Council Tax liability. This was the circumstances around this let. Dorset Property were instructed by the Landlord to find a Tenant on an Introductory service. This means the Landlord is responsible to set up utility accounts for their Tenant and liaise with the Local Authority.
Maintenance issues throughout the tenancy are the responsibility of the Landlord when managing their own property and not that of the Agent that advertised the property for let initially.
The Tenants’ Deposit was protected within a Government Scheme on behalf of the Landlord at the start of the tenancy. Any negotiations relating to dilapidation and deductions are the responsibility of the Landlord at the end of the tenancy on an Introductory service. Dorset Property were not responsible for any proposals in this specific case.
Whilst we are sorry to learn that this Tenant has had a negative experience after agreeing to rent a property through Dorset Property earlier in the year, the circumstances around the outcome are not as a direct result of specific actions taken by Leon or any other Employee of Dorset Property.
★★★★★ 5/5
GoogleWe would like to thank all the staff from the Shaftesbury and Blandford branches of Dorset Property for providing an excellent service during the 9 years we have rented out our property.
Throughout that time they have been highly efficient, friendly and always available to help with any situation that has arisen .
We would definitely recommend Dorset Property to other Landlords and Tenants.
Jo · 13 December 2024
★★★★★ 5/5
GoogleI am currently looking for a rental property and Elisha has been very helpful, constant communication and warm and friendly.
Busy · 25 September 2024
★★★★★ 5/5
GoogleElisha was so helpful and extremely friendly which was a breath of fresh air from past experience. Wonderful.
Gillian · 24 October 2024
★★★★★ 5/5
TrustpilotElisha …
I had Elisha showing me a house for rent in Shaftesbury, she was fantastic. Answered all the questions I had and made it a very easy experience for me as this was the first house I’ve looked at without the Mrs!
Harry · 19 June 2024
Agent replied · 23 February 2026
Good afternoon, Thank you for your very kind feedback following your experience from Elisha in our Blandford office, we are really pleased to hear you had a great experience.
★★★★★ 5/5
GoogleBeen with the Blanford office for 25 years - that should say it all! Professional ,efficient personable and reliable - highly recommended.
Ceril · 23 March 2025
Agent replied · 17 October 2025
Thank you so much for your incredible support and loyalty over the past 25 years, it truly means the world to us. It’s an absolute pleasure working with you, and we’re proud to continue providing the service you expect. Your kind words and recommendation mean a lot to the whole Blandford team.
★★★★★ 5/5
GoogleElisha was very polite and friendly when showing me round a property. Always helpful and there to answer any questions. Would recommend to others.
Nickolas · 27 June 2024
★★★★★ 1/5
TrustpilotOne let down after another
I was trying to find a property for renting with Dorset Property.
Jana · 12 July 2025
Agent replied · 23 February 2026
Dear Jana, Thank you for taking the time to provide details on your experience. At Dorset Property we use a third party to carry out referencing whom also provide the pre-application forms you refer to that ask about the rent you are happy to pay. The reason for this question is not to encourage a bidding war, far from it, this is so that we have an understanding of your budget should the property you are applying for be let to another applicant. We can then successfully match you to other properties that suit your requirements. From the information you have provided I can see that you enquired about a property we begun advertising in June and the following day were contacted to provide your details and a viewing was arranged in the same phone call. We can see since your review, you sent in a further enquiry for another property we were marketing and a viewing was arranged with you. In fact, you were accepted for a tenancy at this property, once we had begun to set up the prospective tenancy, you then advised your circumstances had changed and you withdrew from the offer. If you would be happy to contact us directly regarding the other experiences from friends, we will be happy to resolve any issues.
★★★★★ 2/5
GoogleWhen Grace worked here it was the best letting agent in town, by some margin - she would actively pair prospective tenants with properties. However now I’ve been in to update my search and details it’s clear that the staff aren’t interested in helping. It’s a shame, it’s just another ‘check rightmove’ letting agent.
Darren · 9 February 2025
★★★★★ 5/5
GoogleNicky was very helpful in answering all questions. Told us everything we needed to know. Would recommend
Deceiving · 26 August 2024
★★★★★ 5/5
GoogleElisha was friendly and approachable and gave a very informative and comfortable viewing. Thankyou all for your prompt responses and great communication.
Josie · 28 May 2024
★★★★★ 5/5
GoogleElisha was very friendly, helpful and efficient. Thank you!
Ellie · 2 November 2024
★★★★★ 5/5
GoogleElisha was very helpful and friendly, both over the phone and in person. I would definitely recommend Dorset Property.
Susannah · 28 April 2024
★★★★★ 1/5
FacebookTakes ages to do anything. Tried to take around 95% of deposit when TDS went in my favour and awarded me around 90%. Did not communicate well as could of reasoned with me whilst the claim was going through. Did not look at evidence from check in inventory and check out inventory as many similarities. Used poor quality inventory reports from unregulated company. Would steer clear from this company.
Paul · 7 November 2019
Agent replied · 22 February 2025
We are sorry you did not have a favourable experience when moving out from one of our managed rental properties. However, as Dorset Property is ARLA registered, we follow a strict code of practise in handling deposits and if there is any dispute at the end of a tenancy we have to work through each stage of the process meticulously to ensure the dispute is settled fairly for both tenant and landlord.
When there is a dispute, we always attempt to mediate between the landlord and the tenant but ultimately, if an agreement is not possible, the dispute has to go to arbitration. At this stage the dispute is beyond our control.
In addition, it is our policy to always use professional third-party inventory companies, who provide first-class comprehensive inventories and schedules of condition. We are confident that the inventories for this property were of this standard.
As you can appreciate processes as outlined above can take some time and we can only apologise for any unpleasant experience you may have had.
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