5/5
GoogleIt was a nice experience with them , was easy with all the process
Agent replied · 23 August 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
Trusted Agent profile · Dorset
Connells Dorset reviews
★★★★★
155 reviews across 2 platforms
73 Southbourne Grove, Southbourne, Bournemouth, Dorset, BH6 3QU
Connells's office in Dorset, at 73 Southbourne Grove, is rated 4.5 out of 5 across 155 reviews on two platforms, including 148 Google reviews rated 4.5.
Reviews
Every review we hold for the Dorset office, from every platform, shown as written. First names only.
Google5/5
GoogleJames did the viewing, negotiating with the landlord, taking holding deposits and handing over keys, from start to finish. Alex has stepped and resolved when an issue arose during the electrical check, ensuring the flat is ready in time for me to move in. I found both James and Alex are very friendly and willing to help. They even acted as a witness for my other legal documents, due to I am new to the area and do not know anyone. I feel both of them are trustworthy, yes i will recommend them.PositiveProfessionalism
5/5
GoogleCracking team I asked them to value my property and the process was smooth they accepted the fact I wasn’t sure I wanted to sell yet and they didn’t pressure me or force anything. Ian (the manager) was very helpful and informative will use them when it’s time to sell
Agent replied · 13 June 2024
Hi, thank you so much for taking the time to leave us a 5-star review
5/5
GoogleConnells and Rio, in particular, have been great in helping us buy our first home! They've always been very responsive and more than happy to help when we requested follow up viewings. They were also helpful in applying pressure to our solicitors, making sure that they kept the ball rolling on the sale. Fantastic experience overall. Thanks team!
5/5
GoogleGreat staff. James made moving easy, manageable, and stress-free. He was also always responsive and willing to help whenever I had a query.PositiveResponsiveness, Quality, Professionalism, Value
5/5
FacebookApproachable, quick to respond and extremely helpful. Thank you Rio, would recommend.
1/5
GoogleRubbish agency, my wife and i went all the way from London to southbourne just to view one property , half hour before our appointment with agent we were surprised by him call us and telling us that the propriety is gone And trying to offer something else instead.no thank you . We don't think they had this property in market from the first place. But they don't bother bringing people from anywhere to offer anything they want to sell. If you leave far just don't bother to travel as the property will be gone minutes before you arrive to your appointment.
5/5
GoogleGreat service by the staff and extremely helpful
Agent replied · 13 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleDealt with Alex in the lettings team, very friendly and professional, highly recommendedPositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleIf I could give zero stars I would. They are so incompetent it should be a criminal offence. Been calling about getting our deposit back which our landlord who is an absolutely amazing person, told them to release 3 weeks ago. Called to follow up with them today and they have no idea what is going on. The next call will not be from my wife or myself but from my attorney.
4/5
GoogleHolly was professional and built a good rapport immediately.
5/5
GoogleFantastic team! Thank you to Ian, Rio and their team for all of their help!! Couldn't fault them once.
5/5
GoogleI have recently rented a property with Connells and I have found my experince to be stress free and easy. The manager - Alex, put me at ease from the moment I called up, viewing flats and sorting out the financial aspect. I have recommended to friends who are also looking to use these guys and I wouldnt hesitate to use Connels / Alex in the future!
5/5
GoogleWe bought our first home via auction but Connells were the estate agents. Cannot fault them, they were really helpful throughout the process and were quick to respond to any questions we had. Thanks to Connells for your help
5/5
GoogleReceived great service from James and Alexandra when myself and my wife popped in to say we were wanting to move down to the area to rent. Once a place was found, the whole process went smoothly and efficiently, with everything well explained. A very painless move, so big thanks to the Lettings team!
5/5
GoogleWe have just bought our first property. We were advised Connels by our friends. Connels team have been amazing! Mortgage advisor Peter Zralka got us best deal and has been very helpful throughout process! Communication is on a high level. Peter always replied to all queries on time and gave advise when needed!! Very happy with the service!
5/5
GoogleFantastic service very helpful
5/5
GoogleI cannot praise enough the AMAZING team at Connells from my initial enquiry to the completion of my business this awesome team were brilliant. They were helpful, professional and nothing was too much. I am so glad I went with them and will 100% use them again. Thank you team Connells.
5/5
GoogleAlex and James helped me with my first flat! They were amazing, super helpful and efficient! I would 100% recommend them for anyone and first time tenants! I also struggle with learning difficulties and they were really informative and supportive and made sure I always I knew what was going on.
5/5
GoogleExcellent service from start to finish. Thank you very much for your patience with us to purchase our first property. The team was very helpful and professional. Wish you lots of success and prosperity.
5/5
GoogleI am so pleased with Connells especially with Michael who helped with a legal issue. I would definitely recommend. Everyone was very friendly, professional and helpful. I have had a very good experience. Aleks
5/5
GoogleConnells sold our house last year. They did an amazing job, arranged loads of viewings at convenient times, took beautiful photos and chased up solicitors for us. They even sold it for £5k over asking price. Very much recommended.PositiveResponsiveness
5/5
GoogleI was very impressed by the professional and friendly service given to me during the sake of my flat. Any queries were dealt with immediately by Ria and she was always extremely helpful. I recommend Connells and would not hesitate to use them again.
5/5
FacebookBought my first home through Connells and they made the experience so smooth. Always chased solicitors for me and explained things I didn’t understand. Would highly recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Connells Dorset
How many reviews does Connells Dorset have?
Connells's Dorset office has 155 reviews across two platforms: 148 on Google, 7 on Facebook.
What is Connells Dorset's rating?
Connells Dorset is rated 4.5 out of 5 across all 155 reviews, and 4.5 out of 5 on Google from 148 reviews.
Where is Connells's Dorset office?
Connells Dorset, 73 Southbourne Grove, Southbourne, Bournemouth, Dorset, BH6 3QU.
