Trusted Agent profile · Dorset

Connells Dorset reviews

4.5

★★★★★ Excellent

175 reviews across 2 platforms

689 Wimborne Road, Winton, Bournemouth, Dorset, BH9 2AT

Connells's office in Dorset, at 689 Wimborne Road, is rated 4.5 out of 5 across 175 reviews on two platforms, including 173 Google reviews rated 4.5.

Google logo

4.5 / 5

173

Reviews on Google

This office

Yell logo

5.0 / 5

2

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dorset office, from every platform, shown as written. First names only.

5/5

Google

Thank you to Tia who was very knowledgeable and made the process a lot less stressful!

Ella · 19 July 2023

5/5

Google

I’m very pleased with the service I received from Shaznay Lewis. She was super helpful and friendly when I phoned.

Will · 16 April 2024

Agent replied · 13 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

We bought a house in 5.5 weeks with Connells. Hettie and the team were so responsive and helpful throughout the entire process. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism

Leah · 14 June 2022

5/5

Google

Connells were excellent to deal with - Chantel & Josh were very responsive and gave clear guidance throughout - and even helped to solve an issue caused by the solicitor.PositiveResponsiveness, Quality, Professionalism

Adam · 14 June 2021

5/5

Google

My partner and I, Matthew Oliver, had been searching for our first buy to let property and Hettie responded to our enquiry instantly and we were able to secure a viewing the same day! We found Hettie very professional with a great personality and we would highly recommend her to family and friends. The purchase is still in process but we have been kept up to date on everything needed. Hettie will be our first point of contact when we look for our next property. Thank you for all your help :)PositiveResponsiveness, Quality, Professionalism, Value

Kendal · 14 June 2021

5/5

Google

From the 1st day all the team it's amazing I just can say thank you for everything

Sofia · 26 April 2024

Agent replied · 13 June 2024

Many thanks Sofia Santos for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Absolutely a 10 out of 10 experience and I would highly recommend to anyone I know. I had the brilliant Shaznay to help me who provided exceptional customer service skills and patience. She was very direct and quick with all of my questions and within the whole process.

Shannon · 16 April 2024

5/5

Google

Great experience with Stephen! Made the whole process speedy and simple, an absolute pleasure ☺️

Kirsty · 26 April 2024

Agent replied · 13 June 2024

Kirsty Farr thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

"Worse than useless!" My mother's honest opinion, and confirms my own from past experience, of Connells. Not only that, but they don't tell the truth. They charged £210 for photos of my mother's apartment and, having not sold the property, are refusing to give them to her. They engaged a professional photographer to take the photos and they are very good. Hence, why she would like them. However, they claim that the fee was not just for the photos but for an enhanced position on 'Rightmove' which generated absolutely nothing. Please give us the photos or as they say, 'we'll see you in court'.

Pollyanna · 14 June 2020

5/5

Google

I worked with Tia and she was amazing, absolute star!!

Charlotte · 19 July 2023

5/5

Google

Chantel Parton I can honestly say that it has been a pleasure and an experience working with Chantel Parton who has performed outstandingly delivering on our needs to negotiate and secure the purchase of our new home. All the best for the future and hopefully we can continue with developments for the future. Kind regards Louis

Louis · 14 June 2023

5/5

Google

Tia was great. Useful and informative.

C · 19 July 2023

5/5

Google

Amazing experience with Shaznay!! She was so kind and helpful!

Chloë · 16 April 2024

Agent replied · 24 August 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Chantel came to value my property. She was so helpful and had so much knowledge. Her expertise made me instantly feel confident in Connells. Although I am not ready to sell at the moment, as soon as the time is right I will be in contact. I can’t recommend her enough!

Lauren · 14 June 2023

5/5

Google

Shaznay 10/10 Thankyou so much

Ellieb · 16 April 2024

Agent replied · 13 June 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Did my BTL mortgage through Tia, couldn’t have been an easier process, really quick and pain free. We then let our property out through the lettings department. Toni and Tom could not have done a better job at finding us a good tenant, really grateful for the work at Connells.

AB · 14 June 2023

5/5

Google

Chantel was very professional and knowledgeable. Always warm and helpful. A pleasure to work with.PositiveResponsiveness, Quality, Professionalism, Value

ANNIE · 14 June 2021

5/5

Google

We had an excellent experience working with Hettie, her professional and polite approach made the whole process of buying a house seam less stressful and pleasant. We were constantly updated with the progress of the purchase and were given so much support from Hettie and the whole Team, I would highly recommend Connells, well donePositiveResponsiveness, Quality, Professionalism, Value

Joanna · 14 June 2022

5/5

Google

I have just completed on the sale of my property and with the support of Josh and Chantel. They have dealt with every aspect of my sale in an excellent manner and made everything stress free. It has been pleasure to work with them and I look forward to using them again in the future. Many thanks for your great professionalism.PositiveResponsiveness, Professionalism

Melanie · 14 June 2021

5/5

Google

The Lettings team were a fantastic help with finding us new tenants! we would highly recommend Sarah & Megan!

Martine · 15 June 2019

5/5

Google

Chantelle was always polite and pleasant on the phone. Answered emails promptly.

Judith · 14 June 2021

1/5

Google

They refused to let an apartment (In 2 DOUBLE bedroom flat!). Reason: I have 2 children. The ad should indicate: no pets, no CHILDREN ...

Den · 14 June 2020

Agent replied · 13 June 2024

Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.

5/5

Google

Tia helped me buy my first house with a mortgage. Nothing was too much hassle and made the process very easy. Highly recommend:)

Nicky · 16 April 2024

1/5

Google

Poor service have a web form to fill out but no one ever responds waste of time if you ask me 3days of trying and haven't spoken to a single person from the company

Dan · 14 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviews

Questions about Connells Dorset

How many reviews does Connells Dorset have?

Connells's Dorset office has 175 reviews across two platforms: 173 on Google, 2 on Yell.

What is Connells Dorset's rating?

Connells Dorset is rated 4.5 out of 5 across all 175 reviews, and 4.5 out of 5 on Google from 173 reviews.

Where is Connells's Dorset office?

Connells Dorset, 689 Wimborne Road, Winton, Bournemouth, Dorset, BH9 2AT.

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