Every review we hold for the Dorset office, from every platform, shown as written. First names only.
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5/5
GoogleMy gratitude for the exceptional service provided by Summer Excell at Connells. The out-of-the-box solution that made our renting process quick and smooth.
I highly recommend the Connells team for their outstanding service and dedication to customer satisfaction
Sisa Β· 16 April 2024
Agent replied Β· 24 August 2024
Sisa Francis, thanks for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleJess made you feel welcome at all the meetings we had..She was very professional along with being very friendly and out going.
I would recommend Clients to go see Jess for help look for a property on the market and get advise.PositiveResponsiveness, Quality, Professionalism, Value
Cathy Β· 14 June 2022
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5/5
GoogleJosh has been so helpful in finding us a shared ownership property! The whole experience has been really informative and no question is a silly one. Heβs proactively gone out of his way to find us a listing just as we were giving up hope!
Sophie Β· 14 June 2022
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5/5
GoogleWe have just bought our first property and Hettie was amazing throughout the process. She was great at explaining things and keeping us informed of progress and was always quick to respond to queries we had.
Thank you Hettie for all of your support!PositiveResponsiveness, Professionalism
Danielle Β· 14 June 2022
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5/5
GoogleChantel from Connells has been amazing at helping me purchase my buy to let property. She has been responsive throughout the whole process and has always kept me updated on progress. I cant fault her service. She has made purchasing the property easy and seamless!! Thanks Chantel!!PositiveResponsiveness, Quality, Professionalism, Value
Lorraine Β· 25 August 2021
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5/5
GoogleThank you Connells for you professional estate agent skills. Your marketing is far better than other estate agents, with 3D tours, glossy brochures and well planned open days. Thank you Hettie, Josh and Chantelle.
Hayley Β· 14 June 2023
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5/5
GoogleHettie really helped smooth out any issues and was a pleasure talk to. She was always quick to respond and nothing was too much trouble. Chantelle and Josh were always on hand to help as well. The staff at Connellβs know their stuff.
Lee Β· 14 June 2022
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5/5
GoogleShaznay was a massive help to us and great with communication I would definitely recommend to friends and family
Daisy Β· 16 April 2024
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1/5
GoogleWe used Connells rental agents to find a tenant for our property. If I could give minus stars I would. I had to tick one star to be able to post. Absolutely the worst service I have had in any aspect of my life. From start to finish both ourselves & the tenants had error after error, delays causing weeks of lost rent, lack of communication, over charging, loosing the key and only realising the day the tenant was moving in. I am still phoning daily chasing the deposit from Connells which we were supposed to hold as per our agreement with Connells & the tenancy agreement and this is weeks after the tenancy start date.
We thought it would make finding a tenant easier than doing it ourselves - oh if only we had known. Our initial complaint was fobbed off - still waiting for a reply when sent to higher level.
Julie Β· 14 June 2023
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5/5
GoogleHettie has been amazing throughout the whole process. I have bombarded Hettie with so many emails as this is the first purchase me and my partner have made and she responded to everything so quickly and professionally. First class service! ππ β¦
Robert Β· 14 June 2022
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5/5
GoogleI am very happy with my service from Connells.
Shaznay was extremely helpful and knowledgeable couldnβt recommend more.
Florence Β· 16 April 2024
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5/5
GoogleHettie was excellent throughout, she was professional, calm, understanding and patient, especially when I was bombarding her with calls towards the end of the process. I would have no problem in recommending Hettie to anyone looking to sell their property.PositiveQuality, Professionalism
Matt Β· 14 June 2022
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5/5
GoogleJust bought a property through Connells and it was a very good experience. I dealt with Hettie throughout who was professional, personable and very helpful. Every question or request was answered promptly and in a friendly helpful manner.PositiveResponsiveness, Quality, Professionalism
Neil Β· 14 June 2022
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5/5
GoogleFantastic branch, especially as we were dealt with by Chantelle, she is excellent, any problems that needed solving she was straight on it! She is a credit to the branch and connells as a business. Nothing was a problem and I would recommend her to anyone that is selling their house. Her knowledge is Incredible, and there is nothing that Chantelle canβt solve! Thankyou so much for a trouble free sale. You are a star!
Beth Β· 14 June 2023
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5/5
GoogleConnells have been great and very efficient in selling my home. Chantel has been a real star and definitely made the whole process feel a lot easier. Will definitely use connells again and will recommend to all.
Angela Β· 14 June 2022
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5/5
GoogleSummer and Stephen found me a good family for my rental property. They kept me well informed through the whole process and I am very pleased with the outcome.
B Β· 26 April 2024
Agent replied Β· 13 June 2024
B Davis thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleGreat service very quick and efficient on the telephone. Thank you Shaznay for all your help with answering my questions. I would definitely recommend.
Chantelle Β· 19 July 2023
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5/5
GoogleWe had an excellent experience thanks to Hettie and the team on our first home purchase. They were professional throughout and regularly helped to chase up anything that was causing an issue. We'll definitely use Connells again.PositiveResponsiveness, Quality, Professionalism, Value
Enothe Β· 25 August 2021
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5/5
GoogleFran was really helpful with sending properties for me to view and always kept in contact, would definitely recommend.
Ella Β· 19 July 2023
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5/5
GoogleThis seemed to go on forever as solicitors bickered and stress levels rose but Hettie, Emily and the team were supportive throughout. Cannot fault the service from Connells.PositiveResponsiveness, Quality, Professionalism
Aby Β· 22 June 2022
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5/5
GoogleTia, is always friendly and welcoming. Would happily recommend Cornellβs winton due to the pleasant Tia x
Jazzmin Β· 19 July 2023
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5/5
GoogleHettie was easy to get hold of, very pro active and made sure everything went smoothly. Would request her if I were to go through Connells again.PositiveQuality, Professionalism
Scott Β· 14 June 2022
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5/5
GoogleJess was great in our move into rental accommodation. It was all very last minute but she made it happen! We would definitely recommend her for her professionalism and responsiveness
Kim & BrianPositiveProfessionalism
Brian Β· 25 August 2021
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5/5
GoogleThank you to Tia who was very knowledgeable and made the process a lot less stressful!
Ella Β· 19 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.