Hamptons Dorking Sales reviews

★★★★★ 1/5

Trustpilot

Offer accepted, paid deposit, then chose a higher offer on day of contract signing

We placed an offer for a property, which was accepted by the landlord and a holding deposit was paid.

James · 16 March 2026

★★★★★ 5/5

Trustpilot

Charlie Fleetwood great!

My property manager Charlie Fleetwood is very supportive. She consistently demonstrated a high level of professionalism, efficiency, and dedication in addressing any concerns or issues that arise. Whenever I have reached out for assistance, she has been incredibly quick to respond and has always gone above and beyond to ensure that everything is promptly resolved to my satisfaction. Thank you!

Jiayin · 25 April 2024

★★★★★ 5/5

Trustpilot

Review

Danish Ashraf is a great property manager, quick to respond to queries and to solve any issues/problems that may arise

Anda · 13 October 2025

★★★★★ 5/5

Trustpilot

We were delighted with Hamptons.

We were delighted with Hamptons. Meeting all the key personnel in the Stratford upon Avon office gave us the confirmation and confidence that we had selected the right agency for us and our property.Both Owen and Jacob then came to our home to learn and appreciate the key selling benefits of our home as well as understanding why we wanted to sell. The selling process was explained to us and all literature approved...The house was put on the market on the Monday. Blocked viewings were organised for the Thursday and Saturday.Offers came in on the following Monday and we went to sealed and final bids on the Wednesday. All was done and dusted in 10 days!We accepted one of the three offers on the table; all three were well over the "offers over" price and we were delighted with the final selling price and the speed of the sale.Owen, who managed our sales process and negotiations, was always available, reassuring and communicative.When Owen replies immediately to your WhatsApp message at 10.00pm at night, you know he's on the case and has your best interests at heart.All in all, a positive, pro-active and pleasant experience. Thank you Hamptons.

John · 26 October 2022

★★★★★ 5/5

Trustpilot

We were highly satisfied with Hamptons

We were highly satisfied with Hamptons from start to finish . Agents were at the end of the phone whenever we called - we were never kept waiting . One of the most impressive details for me was the initiative of the agent to cAll us after a buyer pulled out not just with the bad news but with 5 viewing appointments the following week. Communication was excellent - our agent Jacob was approachable and friendly and made the whole process easy

Maureen · 21 October 2022

★★★★★ 5/5

Google

I have had the pleasure of working with Annie over the past 6 months on a v complicated purchase. She has been incredibly proactive and proved to be an excellent and highly professional go between. Not only did her tireless efforts help secure exchanging on our dream property she was an absolute pleasure to work with. I strongly recommend Annie and Hamptons Dorking.

Jon · 26 October 2019

★★★★★ 5/5

Trustpilot

as superb as Patryk, UK will become megapower

In 2024 Feb we are given another Property Manager named Patryk Lehmann. Patryk is very organised amid handling 90 properties. Patryk is very organised, detail-minded, prompt and just to landlords. Patryk shows cares and justice in analysing. If 50% of UK citizens can be as superb as Patryk, UK will become megapower for centuries to come. congratulations to Hamptons and us.

Amy · 7 March 2024

★★★★★ 5/5

Trustpilot

Nicole Mapura extremely helpful…

Nicole Mapura extremely helpful customer service executive . Nicole has been extremely helpful and has redeemed my faith within this Company. Sometimes its a few words  that can reassure you all will be ok, "don't worry, "    someone that genuinely cares   for the clients  makes a big difference.  Nicole has been extremely helpful and I called her this morning to Thank her for she never realised how stressed I have been and I appreciate her swift and corrective action in ensuring I was dealt with through the correct departments . May situation is being dealt with by the appropriate contacts. Effective training makes a huge difference Nicole is always professional,  polite and reassuring , never does she sound fed up and on every occasion she has been able to connect me to the right person,   she a great ambassador for Hamptons. Thank you  please promote this beautiful caring individual.

Amari · 14 September 2022

★★★★★ 5/5

Trustpilot

Sufyan Ahmed is an amazing property…

Sufyan Ahmed is an amazing property manager. I am a tenant. All my property issues has been dealt with very quickly and professionally . I can not ask for a better State Agent.Thank you very much Sufyan and to Hamptons International. Thank you very much for your continued support.By the way, I also have an amazing landord. We are so blessed.

Cheryl · 27 March 2020

★★★★★ 1/5

Trustpilot

Worst ever left us with no hot water…

Worst ever left us with no hot water and heating for over two weeks all they care about is taking your money once I get you in the property you’re no longer a problem and when you tell them it’s their problem they say it’s between me and Landlord were state agents ever do not rent from them this was the caterham Branch

Barry · 12 April 2019

★★★★★ 5/5

Trustpilot

Stratford-upon-Avon Branch - Excellent Experience

Used the Stratford-upon-Avon branch for both our sale and purchase, and received a fantastic service throughout the process. Paul was invaluable in securing a deal that worked for all parties, despite the hiccup of the collapse of our first sale, and Jacob worked tirelessly prodding and pushing the transactions over the finish line. I would have no hesitation in recommending them.

Justin · 14 February 2020

★★★★★ 5/5

Trustpilot

Gas Engineer Review

I have worked for numerous Estate and Lettings agents as a Gas engineer over a 15 year career. Rebecca and her property management team are professional, concise and more importantly for myself, the best property management team I have encountered in 15 years. Information is always readily available, they are understanding of all trade related issues and understand the regulations that need to be complied with completely. All of my staff thoroughly enjoy undertaking Hamptons work and this is due to the guys in the property management team.

Lewis · 19 August 2022

★★★★★ 4/5

Trustpilot

Smooth check out

I was associated with Hamptons for more than a year for my previous tenancy. In this period I needed help quite some time, and I must say Hamptons were very professional. Special mention to Gemma Ward, who was managing this property. She was prompt in sending supports whenever issues were highlighted and tried to make my stay comfortable. Even the check out was smooth and tenant friendly. I stayed for more than a year but as there were no break clauses mentioned in the contract, I had to pay 8% of the total rent remaining, which I found a little too much. Even after repeated requests and also upon getting the new tenant very easily they couldn't let go of that. That was quite harsh, as they were receiving the same charge from two tenants for the same time period. But otherwise it was a smooth stay and very well managed.

Sarbartha · 11 August 2022

★★★★★ 5/5

Trustpilot

Property letting in Fulham

I have let my property in Fulham through Hamptons for four years. They have also managed the let. The process has been very easy and they have always been on top of the required paperwork etc. Shardai has been the property manager for the last year or so, and has always been very prompt, professional and friendly.

R · 2 May 2024

★★★★★ 5/5

Trustpilot

Excellent service from Stratford upon Avon

I cannot recommend Jacob at Stratford upon Avon enough. On our first viewing our house sold. Having completed his due diligence, we received full confirmation of our buyers details. He kept us informed throughout the process. He worked outside of 'normal' office hours, to keep us up to date of any developments. A massive thank you!

Sarah · 27 April 2021

★★★★★ 5/5

Trustpilot

Honest appraisal, dedicated staff

Honest appraisal, professional Company, who take care of everything. Keeping you informed every step of the way. Personal service by dedicated staff members, who you can speak to on a regular basis without feeling you being a pest Thank you Christian Sevenoaks office for all your help snd support, much appreciated, and to Linda and the rest of the team grateful thanks for assistance re the sale of our home.

Jim · 13 June 2023

★★★★★ 5/5

Google

We can’t thank Hamptons in Dorking enough for selling our mother’s home. What should have been a straightforward sale was tricky with several twists and turns. Annie calmly guided us though several tough decisions based on experience and a feet on the ground, down to earth feel for the market. We’re very happy with the outcome as are our buyers.

Brian · 22 November 2024

★★★★★ 5/5

Trustpilot

Great service from the Hamptons Bath team

Very responsive and proactive to all property and tenant issues. Very good service from the team and much better than other agents / managers that I have used. I would recommend the team (in particular Melanie Hudson who is our key point of contact) to all those in need of property agency / management services.

John · 11 May 2024

★★★★★ 5/5

Trustpilot

Fantastic property manager

April Keane was our recent property manager at Hamptons. She was wonderful, meeting us in person to discuss our concerns and skilfully negotiated with the owners to resolve some outstanding matters to everyone’s satisfaction. I was really surprised with this and very happy with her dedication and support.

Nadia · 9 September 2024

★★★★★ 5/5

Trustpilot

Feedback for Max Barnes

There was an issue with the hot water immersion heater. I emailed Max Barnes at Hamptoms. He responded very quickly, organised for a plumber to come to the flat almost immediately to have the issue checked out. He made sure to follow up with the plumber the same day, and when he found out that it was an electrical issue - organized with the electrician to come and have this fixed in few days. He made sure to get information about mine and the landlord's availability, to organise this. Very grateful to Max - for getting this sorted so expediently for me.

Priyadarshini · 12 May 2022

★★★★★ 5/5

Google

Hamptons Dorking worked closely with us to find out ‘forever’ family home in an area where only a few properties come to market. During the search they really took the time to understand our requirements as a family and were very pro-active in contacting us about details of properties, including those not listed on public property websites (one such property is now our home). They also provided exceptional support during the purchase process and as such the conveyancing ran very smoothly. An extremely professional estate agency with a personal touch.

Emma · 10 October 2023

★★★★★ 5/5

Google

My wife and I appointed Hamptons of Dorking this summer (2023) in arguably the toughest market for selling property in recent memory; interest rates were up, prices were dropping and buyers were fickle. We had found a new project we loved and needed to move fast in an attempt to secure it. Their approach was no nonsense, analytical and well considered. We looked at similar properties together, benchmarked pricing and considered how best to present the key selling features of our home. The result was impressive - and 16 weeks later, we have moved. The whole team at Hamptons were exceptional. Moving fast, with clear communication and a high level of strategic management and advice. I cannot recommend them highly enough. With special recognition given to Annie Mullins, without whom I genuinely don't think the move would have happened.

Rob · 10 October 2023

★★★★★ 5/5

Google

I recently purchased a property through Hamptons Dorking and honestly can’t praise them highly enough. A very professional team, extremely helpful, attention to detail 100%, nothing is too much trouble. Great communication from viewings through to completion, keeping me updated on progress throughout this process. I have bought many properties over the years through a variety of well known Agents, but Hamptons in Dorking far exceeded my expectations and I would not hesitate to recommend their professional service . It was an absolute pleasure to do business with Hamptons, thank you.

Deborah · 10 October 2023

★★★★★ 5/5

Google

We have now used Hamptons in Dorking for two sales and two purchases. Each of these was complex due to things like the pandemic halting the process, difficult probate issues, and rising interest rates causing uncertainty in the housing market. Hamptons, and Annie in particular guided and supported us through all four of these transactions, whilst offering clear, professional and friendly advice. If we need to use an estate agent in Dorking again, we would absolutely choose Hamptons and ask for Annie to run our account.

Peter · 10 October 2023