Hamptons Dorking Sales reviews

★★★★★ 1/5

Trustpilot

Avoid like the plague

If you are considering hiring Hamptons to let and/or manage your property, I would strongly recommend you don't.

Noelia · 4 June 2026

★★★★★ 5/5

Trustpilot

Helpful and Professional

We’ve recently moved into a property managed by Hamptons and the experience so far has been impressively seamless. When our washing machine broke down, Max Barnes, our property manager, swiftly sorted out the problem and arranged for us to get a new machine. As we have a toddler, we appreciated the quick turnaround! Max has been very efficient in solving any issues and is always very friendly and helpful. On the lettings side, Catherine Sutton, showed us around the property and was really helpful and knowledgeable. We’ve rented from a few letting agents in Oxford (some good and some not so good!) and we’ve been really happy with the experience so far with Hamptons and would recommend.

S_ · 3 August 2023

★★★★★ 5/5

Trustpilot

Excellent service received to date!

I have been with Hamptons for over a year now, great service for this beautiful one bedroom studio flat in the heart of Knightsbridge. You can hear all the noise from ground level even the chatter through the windows but the flat has been worth it. The residents are simply amazing. Since then Amy Goldstein has been very much on top of the management of the property. She replies promptly and will ensure if something requires to be fixed it will be escalated. Thus far, great service received to date.

Shan · 10 July 2023

★★★★★ 5/5

Trustpilot

Excellent service from Ayo

Excellent service from Ayo. Prompt, accurate and responsive. That’s all you need!

Rob · 1 July 2026

★★★★★ 5/5

Google

I cannot recommend Hamptons of Dorking more highly - Especially Annie Mullins, who is not just a very nice person, but has been extremely helpful and sympathetic to us 'oldies' whilst dealing with the process of selling our house. We really do appreciate everything that she and her team have done for us. Victor & Eileen

Victor · 10 October 2022

★★★★★ 5/5

Trustpilot

Good communication and very fast…

Good communication and very fast response to the maintenance service

Trywell · 14 July 2026

★★★★★ 1/5

Trustpilot

⚠️ HORRIBLE EXPERIENCE AS A BUYER - AVOID HAMPTONS BLACKHEATH!! ⚠️

GTX · 5 July 2026

★★★★★ 1/5

Trustpilot

Have had the sad experience of them…

Gaslighting experts.Have had the sad experience of them managing my flat in Notting hill if you can call it manage…They charge huge amounts but do not deliver. Do not use Hamptons. They will try and overcharge you on repairs like triple the price.They will try and get you to pay out for things not needed then argue with you about it.They won’t be available ever when you contact them. Always on leave. Communication is a joke.The tenants they find you will not pay rent will steal and there will be little consequence.They will mock you when you complain. I’d be happy to see Hamptons stop operations altogether I have never known of a worse so called high end estate agent!Update: Hamptons reply below is a standard thing nothing else has happen! I’m going elsewhere and expect my money back!

Christel · 16 June 2024

★★★★★ 1/5

Trustpilot

Stay away

Gaslighting experts. Stay away. Incompetent.When agent is informed of lack of service agent will try and tell you it’s your doing. I speak as a landlord. You pay a lot of money for management services but get the bare minimum service back. Constantly having to chase said agent in order to remind them of their job and tasks.Examples include: incorrect amounts paid out, no amount paid out, unanswered emails unanswered messages left at their local office. They’re really quick when it comes to getting their own fees but seemingly can’t be bothered when it comes to actually providing the service you pay for.When said agent is faced with complaints of said lack of service said agent will try throwing it back on you or find any excuse available. The majority of good agents has left this company and I can’t blame them.Everyday I hope things will improve but sadly it doesn’t or haven’t so far.

Christel · 16 June 2024

★★★★★ 5/5

Trustpilot

Outstanding Service from Hamptons :Many Thanks to Mr Jordan and Ms Rita

We had an excellent experience buying our first home through Hamptons.Jordan and Rita were extremely professionals , knowledgeable ,so helpful and made our dream home possible as quicker than we expected .Being a first time buyers we didn’t know much about the processes.Rita and Jordan put us at ease , and always offered us good advises and dealt with everything in a speedy manner. I am really amazed with their dedications.Both were very dedicated in their work which made us very happy and very grateful.Overall, we had a safe and healthy journey with hamptons .Thanks for everything!!Highly recommended for first time buyers!!!

Geomy · 19 June 2023

★★★★★ 5/5

Trustpilot

Highly recommend Bath Hamptons

I sold my house through Bath Hamptons office in April 2024 and from the first visit to completion the team was fantastic.Their advice was thoughtful, measured and professional. Their support and steady guidance during the stressful periods of selling your home was spot on.Special mention and thanks to Alexa and Neil in the Bath office.

Laura · 9 November 2024

★★★★★ 4/5

Trustpilot

TDS & Dispute settling

I do appreciate, Senior Deposit Manager, Ms Sarah Golder's from Hamptons in helping to settle the dispute with the tenants through TDS channel. Lots of paper work, email communications and effort have been organized to support this process. Honestly speaking, it is quite not a plesant one, but great and sincere thanks to the deposit team and especially heartfelt thanks to Sarah!

Connie · 12 July 2024

★★★★★ 5/5

Trustpilot

Well done Judy and the Maidenhead Branch of Hamptons.

I have been a landlord client of Hamptons since 1990, latterly with Maidenhead branch. The experience has not only been of a friendly nature, but their service and representation of my interests has always been professional, prompt and positive.Judy Palethorpe is the senior property manager at the branch and I wish to put on record my sincere and grateful thanks for all she has done to ensure the very best of outcomes for me over the many years.Thank you Judy!

Elaine · 2 June 2023

★★★★★ 5/5

Trustpilot

A massive thank you to Josh in the Stanmore branch!

Josh was incredible, a real gem! The stressful process of buying was made so much easier with Josh who was consistent in attention to detail, always at the end of the phone for queries. It is rare to find someone who is so personable and has such genuine enthusiasm for selling a property! Thank you for all your hard work to make the purchase happen for us!

Michele · 5 April 2024

★★★★★ 5/5

Trustpilot

Great experience with Alex at Hamptons, Earlsfield

I have recently sold my house through Alex at Hamptons in Earlsfield. It’s a stressful experience and there’s always niggles, issues to solve and I found Alex to be highly responsive, engaging and solution oriented. There was no overselling/promising, just great comms and a straightforward approach. I have sold a number of houses and flats through other agents and this was by far the smoothest experience due in large part to Alex!

Anni · 21 December 2023

★★★★★ 5/5

Trustpilot

Chloe Gorton excellent property manager!

Chloe Gorton is our agent at Hamptons and from the moment she was taken on as our property manager we have had nothing but excellent service and feel like we have been properly heard and taken care of. Responsive, caring and polite are a few of the many attributes Chloe has shown. We are grateful for her hard work and professional approach, it is very refreshing.

Lauren · 24 April 2024

★★★★★ 5/5

Google

We've worked with Hamptons for two complex house moves and would recommend them unreservedly. Very professional but also personable, supportive and realistic as you navigate the ups and downs of house buying. Thank you Hamptons and particularly Annie for your support and guidance.

Anna · 10 October 2023

★★★★★ 5/5

Trustpilot

Hamptons, big thumbs up.

Been tenant under Hamptons for about a year and a half now, had leak issue with boiler. Contacted Hamptons, dealt with Lucy Pickles. She responded very quickly and we went through landlords plumber. Sadly, though not fault of Lucy, or landlord the plumber turned up for repair but never returned to complete despite everyone trying to contact him. At all times Lucy stayed in contact with me to make sure there was progress and intervened on my behalf when there wasn't. Eventually to ensure the issues was completed Hamptons sent there own people to get the job done which was completed without any further delay. Big thanks to Lucy and Hamptons for being so helpful.

Philip · 22 May 2023

★★★★★ 5/5

Trustpilot

Absolute gem

Kellie Williams has been managing my property in Blackheath in an absolutely professional and efficient manner. She is responsive, friendly, and proactive, dealing with sometimes tricky issues with a positive attitude. My life has been stress-free thanks to her 5-star help. The whole team (letting and sales) at Hamptons has been of top quality and I am so happy to have peace of mind. Highly recommended.

YUKO · 18 April 2024

★★★★★ 5/5

Trustpilot

Oliver

Oliver, Justin, Emily and the team at Hamptons have been efficient, reliable, and a pleasure to work with. We were under time pressure to sell, yet Hamptons went about the process in a professional way, with calmness, expertise and the desire to get the required price at breakneck speed. We would certainly recommend Hamptons Chiswick for their approach and ability to communicate effectively throughout the process. Top work Oliver..!!

Luke · 11 December 2019

★★★★★ 5/5

Trustpilot

Property Let

Mandy D’Orta is extremely professional and efficient dealing with any issues which have arisen with my property. The communication with updates and when things have been resolved is to a high standard and I’m very impressed with the service Mandy and the rest of her team have given me with my property let so far. I wholeheartedly recommend them to any future or current landlord or tenant!

Anya · 25 March 2024

★★★★★ 4/5

Trustpilot

Helpful, courteous and competent.…

I have been with Hamptons for a number of years now but this year is the first year my property has been fully managed by the company. Shahena Ali has been my main point of contact since full management began and I have always found her to be very helpful, prompt to act and courteous and understanding at all times. I feel confident in her ability to deal with situations in a calm professional manner.

Charmaine · 20 September 2023

★★★★★ 5/5

Google

I cannot thank the team at Hamptons enough for all that they did to sell my late father's house. They were sympathetic, attentive, knowledgeable and professional in their dealings with both me and the buyer. I would highly recommend them to anyone in the future. A first class service - thank you Team Hamptons!

Michael · 10 October 2022

★★★★★ 5/5

Trustpilot

Amazing customer service from our property manager

Hanna Hornstein is a professional and approachable Property Manager. From my experience, our correspondence with Hanna has always been positive and efficient. She is hands-on, supportive and genuinely cares about her clients. Thank you for making our experience with Hamptons a delightful one and helping us feel at ease when challenging situations arise. I would totally recommend Hamtpons for this reason. Thank you again Hanna!

Kiefer · 27 April 2024