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Staves Estate Agents Dore reviews

4.8

★★★★★ Excellent

121 reviews across 2 platforms

2A Bushey Wood Road, Dore S17 3QB

Staves Estate Agents's Dore office at 2A Bushey Wood Road is rated 4.8 out of 5 across 121 reviews on two platforms, including 117 Google reviews rated 4.9. The 4 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.9 / 5

117

Reviews on Google

This office

Trustpilot logo

4

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dore office, from every platform, shown as written. First names only.

5/5

Google

We had a great experience buying our home in Dore village through Staves Estate Agents on Busheywood Road. A special mention to Teresa Mulcrone who made our experience exciting but relaxing as well by guiding us through the stressful process making our life’s very easy. Teresa made the effort to phone us every day and update us on even the smaller details. Teresa provided a 10/10 service throughout the process.

Elliot · 3 August 2026

Agent replied · 16 September 2026

Hi Elliot, thank you for your 5* review! I'm delighted to hear about your amazing experience with our Dore office and Teresa. All the best in your new home!

5/5

Google

As soon as I met Matthew Staves I knew I was going to be in good hands. Charlie and Teresa were equally professional and diligent in progressing viewings for our sale , giving regular updates, and then sensitively managed the buyers and also assisted in the conveyancing. Now as a buyer when I compare and contrast others I can honestly say Staves are a cut above the rest. Sincere thanks for all you have done. Highly recommended. Ravi D

Ravi · 16 May 2026

Agent replied · 21 May 2026

Thank you for your 5* review Ravi and for trusting Staves to sell your property! I am pleased you had a great experience and thank you for your recommendation. All the best in your new home.

5/5

Google

We recently purchased our home through Staves Estate Agents and would like to thank Charly for the support provided throughout the process. As with many property transactions, there were a few challenges and delays along the way, which at times made the experience more stressful than expected. During these moments, Charly was consistently helpful, professional, and responsive, keeping us informed and helping to maintain clear communication between everyone involved. We particularly appreciated Charly’s patience and willingness to assist whenever we had questions or needed updates. Their proactive approach and positive attitude made a real difference and helped us reach completion smoothly in the end.

Jane · 16 April 2026

Agent replied · 22 April 2026

Thank you for your 5* review Jane and you're amazing feedback about Charly. I'm glad she was helpful throughout. We hope you enjoy your new home!

5/5

Google

I couldn't speak more highly of Staves. They were excellent. Estate agents don't always get a good press, do they? Well, Staves are certainly the exception who deserve all the plaudits they get. Matt, Kate, Charly and the team were all first class and really helpful. They were always available when you wanted them, kept us properly up to date on the progress of our sale and, most importantly, genuinely gave advice. Their fees are also very competitive and I didn't begrudge them a penny. They worked very hard for us. So if you're selling or buying in Dore or Totley, go to Staves. It really is a no brainer.

Jonathan · 16 March 2026

Agent replied · 24 March 2026

Thank you for your amazing review Jonathan, I'm glad you found the team at Dore helpful. Thank you for trusting Staves to sell your property.

5/5

Google

We have recently sold our mother’s house, on her behalf, through Staves and are very satisfied with the service they provided. We first met Matthew Staves when he visited Mum’s house to value the property. We were impressed by his local knowledge, his interest in the house and his approach during the discussion. The process of bringing the house to market and advertising was smooth, as was arranging viewings, which Staves did on our behalf, as Mum had already relocated and we live some distance away. We were notified of every viewing and kept up to date with all feedback from prospective buyers, which they actively sought. They dealt effectively with managing offers, advising and consulting at every stage. Once a sale was agreed, Teresa was pro-active at maintaining the momentum of the sale, and her communication was excellent, with ourselves, the buyers and solicitors. We would have no hesitation in recommending to any potential sellers.

Jeanette · 27 September 2026

5/5

Google

We had an excellent service throughout our sales process from the Staves Dore office. The marketing, viewings and negotiation process were handled professionally and diligently, with some delays and complications worked through well to a positive closure. Our contact Charly Twigg is a credit to the company and deserves high praise for the way she handled and resolved the difficulties we encountered. We will recommend Staves to anyone selling.

Richard · 16 April 2026

Agent replied · 22 April 2026

Thank you for your 5* review Richard and for trusting Staves to sell your property. I'm glad Charly was helpful throughout and we wish you all the best in your new home.

5/5

Google

⭐⭐⭐⭐⭐ Staves Estate Agents Dore provided an excellent experience from start to finish. The team was professional, friendly, and responsive, with clear communication throughout. Everything was handled efficiently and with great attention to detail. I would happily recommend Staves Estate Agents Dore for their reliable and professional service.

Rabeya · 5 September 2026

Agent replied · 9 September 2026

Hi Rabeya, thank you for your 5* review and im delighted to hear great the Dore team was. Thank you for the recomendation, we really appreciate it.

5/5

Google

Staves Dore were superb throughout - the team sold my house and helped me find another forever home. S17 area is indeed fortunate to have them on the doorstep - probably one of the best estate agents you will find in Sheffield. First rate and highly recommended. Simply excellent.

S · 18 August 2026

Agent replied · 16 September 2026

Thank you for your 5* review and for trusting Staves to sell your home! I'm pleased to hear about the great experience you had.

5/5

Google

We recently used Staves Estate Agents for both the sale of our property and the purchase of a new home, and we were extremely impressed with the high level of service provided throughout. From our initial contact with Matt Staves through to completion, both Charly and Kate were consistently professional, approachable, and proactive. Communication was excellent, we were kept fully informed at every stage, and any questions or concerns were dealt with promptly and thoroughly. Their attention to detail and willingness to go the extra mile made a real difference. Nothing was ever too much trouble, and their calm, organised approach helped to make the entire process as smooth and stress-free as possible. We would not hesitate to recommend Staves Estate Agents, to anyone looking to sell or buy a property. Their dedication, local knowledge and professionalism were greatly appreciated, and we would be happy to use their services again in the future.

Jo · 31 October 2025

Agent replied · 24 March 2026

Thank you for your 5* review and for trusting Staves. We wish you all the success in your new property!

5/5

Google

I would have no hesitation in recommending Staves. The service we received was excellent. A particular shout out to Charley who kept us informed of progress from start to finish. What I really like about Staves is that they have offices imbedded within the local community. I think this makes a real difference to us as sellers but also to potential buyers who I am sure are likely to have more confidence in their knowledge of the local area. The photos and marketing were really great, so much so that we were able accept an offer in around 3 weeks. Once again thankyou Charley for all your help and advice.

J · 31 October 2025

Agent replied · 24 March 2026

Thank you for you 5* review! We wish you all the success in your new property.

5/5

Google

Theresa Mulcrone has been excellent. Always ready to go above and beyond to help me. I have a lot to thank her for helping me through to completion. I would highly recommend Staves Estate agent. Thank you so much.

Anne · 29 June 2026

Agent replied · 9 July 2026

Thank you for your 5* review Anne. I'm delighted to hear how excellent Teresa was throughout and thank you for trusting Staves.

5/5

Google

Would highly recommend using the Staves Dore Office. Charly Twigg and the team at Staves were really responsive throughout our sale and onward purchase. Their customer service and knowledge of the local property market is second to none. Charly expertly manage a stressful chain, and made the process as smooth as possible.

Robert · 16 March 2026

Agent replied · 24 March 2026

Thank you for your 5* review Rob, Charly will be very appreciative of your kind words. Thank you for trusting staves with your sale and purchase.

5/5

Google

Extremeley professional service all the way through the process Theresa was exceptional superb communication friendly approach and nothing was too much trouble.I would highly recommended the Totley branch.

Michael · 4 September 2026

Agent replied · 16 September 2026

Hi Michael, thank you for your 5* review. I'm delighted to hear about your experience at our Dore office with Teresa!

5/5

Google

I would highly recommend using Staves Estate Agents, the family business. I have used Staves over the years for both my personal house sale in Dronfield and also my rental properties in Sheffield, always finding great tenants. I particularly would like to mention Teresa Mulcrone who went the extra mile during the whole process of the sale of my recent rental properties. Clearly very experienced, hard working, determined and above all so patient with myself as a customer who always put my mind at ease. A credit to the company! Thank you to all involved :) Karen

Karen · 9 July 2026

Agent replied · 11 July 2026

Thank you for your 5* review Karen and for trusting Staves! Im pleased you had a great experience with us.

5/5

Google

Charly was absolutely amazing throughout our house purchase. Her communication was always clear and timely, and she brought such a friendly, supportive approach to every stage. She made the whole experience feel easy, and she never failed to go the extra mile for us. Thank you !

Fran · 24 February 2026

Agent replied · 24 March 2026

Thank you for your 5* review and your kind words. I'm glad you found Charly supportive throughout and she will appreciate your review. All the best in your new home!

5/5

Google

⭐⭐⭐⭐⭐ I had a very positive experience with Staves Estate Agents. Teresa Mulcrone was always friendly, helpful and responsive throughout the process. Communication was excellent, and I really appreciated her professional and personal approach. Thank you, Teresa!

Iryna · 8 October 2026

5/5

Google

The access and location of this office is excellent. Throughout the sale I was kept well informed of progress and regular contact was maintained with my buyer, to help achieve a speedy completion. I found both Matthew and Teresa very personable and always eager to deliver a good service. Whether you are buying or selling a warm welcome awaits you at the Dore branch.

Karen · 16 July 2026

Agent replied · 23 June 2026

Thank you for your 5* review Karen!

5/5

Google

Staves have been wonderful from start to finish, could not wish for better service through out the selling of our house. Andy Bright came to value the property and took some great pictures. He also was very friendly and helpful. Our sales consultant was the amazing Teresa Mulcrone, she guided us superbly from beginning to the end. Recommend most highly. 5 Stars. Regards. Jayne Michele and David Parkin.

Michele · 16 June 2026

Agent replied · 23 June 2026

Thank you for your 5* review and I'm pleased to hear about your great experience with Andy and Teresa.

5/5

Google

Brilliant estate agents, highly recommended. Great communication getting our purchase sorted. Big thank you to Teresa :)

Jamie · 23 June 2026

Agent replied · 9 July 2026

Thank you for your 5* review Jamie! I'm glad Teresa was a great help throughout your purchase.

5/5

Google

Great service, sold my property within 2 weeks for a good price. Communication was good, Charly was so helpful and I was always kept informed. I did see some other estate agents but Staves were the most professional and I'm really pleased I went with them.

Liz · 24 October 2025

Agent replied · 24 March 2026

Thank you for your 5* review and for trusting Staves!

5/5

Google

Teresa was part of the team from the house I was puchasing. It almost felt like she was reprseenting me she gave me such help and advice. Excellent to work with

Tony · 29 September 2026

4/5

Google

Teresa worked really hard to help us secure the property that we wanted to buy. She liaised well between us and the seller, answered all our questions and encouraged things to move forward to completion. Many thanks, Teresa.

Val · 5 September 2026

Agent replied · 9 September 2026

Hi Val, Thank you for your kind words and your review.

5/5

Google

We have been very impressed with Staves. We interviewed 3 estate agents before selecting Staves and we have been extremely pleased with our choice. The initial photography was excellent and, since then, they have moved quickly and efficiently whilst communicating and keeping in touch all the time. No complaints and we have no hesitation in recommending them. Our main contact, Charly Twigg, was delightful.

Graham · 31 January 2026

Agent replied · 24 March 2026

Thank you for your 5* review and kind words. We're very grateful that you trusted Staves in selling your property. Charly will be very appreciative of the kind words.

5/5

Google

Cannot praise everyone at Staves highly enough. The property was sold within 4 weeks. Matthew Staves set the tone with his valuation visit. Clearly very knowledgeable and inspired so much confidence in Staves. They have been keeping in touch throughout the process. A special shout out goes to Charly Twigg. She helped so much with negotiations with the buyer. She is the perfect blend of helpful, friendly and professional. A brilliant service and extremely competitive fees. Thanks everyone at Staves.

Mike · 25 August 2025

Agent replied · 24 March 2026

Thank you for your 5* review and kind words!

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Questions about Staves Estate Agents Dore

How many reviews does Staves Estate Agents Dore have?

Staves Estate Agents's Dore office has 121 reviews across two platforms: 117 on Google, 4 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Staves Estate Agents Dore's rating?

Staves Estate Agents Dore is rated 4.8 out of 5 across all 121 reviews, and 4.9 out of 5 on Google from 117 reviews, checked 9 October 2026.

Where is Staves Estate Agents's Dore office?

Staves Estate Agents Dore, 2A Bushey Wood Road, Dore S17 3QB.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.