Every review we hold for the Dorchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
Dorset Property have always proven to be extremely helpful for applicants, tenants, landlords as well as contractors. The communication cannot be faulted, they’re honest and supportive with everyone’s requirements and will help wherever they can. Highly recommend!
Gemma · 14 August 2025
Agent replied · 26 December 2025
Good afternoon, Thank you for kindly providing your feedback on the experience you have had with Dorset Property. We are pleased to hear you were happy with the service received.
★★★★★ 5/5
GoogleDorset Property were a pleasure to work with, efficient, friendly and professional.
Joy · 14 March 2026
Agent replied · 14 April 2026
Thank you Joy for your wonderful feedback!
★★★★★ 1/5
TrustpilotUnprofessionalism, Misleading Information
I am deeply disappointed by the unprofessional and misleading experience I had with Dorset Property in Wimborne. When I contacted you regarding the advertised flat, I was informed that an immediate viewing couldn't be arranged due to the current occupancy. Despite my strong interest and willingness to offer a higher monthly price than advertised, I was unfairly denied the opportunity to do so. It is particularly upsetting to learn that the property was taken by someone who had already viewed it before the viewing day we would have. Their handling of the situation reflects a lack of transparency and disregard for potential tenants. I must also mention that the behaviour of their staff was exceptionally rude throughout my interactions with them.
Kartal · 28 June 2023
Agent replied · 25 September 2026
Thank you for your feedback. Our team were correct in advising you an immediate appointment would not be possible in this situation. With tenanted/occupied properties we are contractually required to provide the Tenant with at least 24 hours written notice of an appointment at the property and access must be arranged via agreement with the Tenant. A Tenant has the right to quiet enjoyment by law and this means we cannot expect them to allow access to their home with little to no notice. We are unable to identify how you may have been misled based on the information provided.
★★★★★ 5/5
GoogleSpecial mention to Will and Harry in the sales team. Incredibly friendly and professional through the selling process. We had an extremely challenging/emotional sale and they dealt with everything so well, considering covid and everything. We were very humbled by the lovely phone call we had from Will today. thank you for putting up with us as sellers as I know we did put the pressure on. would recommend to anyone. all the best and merry Christmas to you all
Rachael · 30 May 2021
★★★★★ 5/5
FacebookSpecial mention to Will and Harry in the sales team. Incredibly friendly and professional through the selling process. We had an extremely challenging/emotional sale and they dealt with everything so well, considering covid and everything. We were very humbled by the lovely phone call we had from Will today. thank you for putting up with us as sellers as I know we did put the pressure on. would recommend to anyone. all the best and merry Christmas to you all
Rachael · 11 December 2020
★★★★★ 5/5
GoogleWe had a good experience with Dorset Properties. Alexa and Helena were very helpful. Thank you.
ABHAYA · 3 July 2025
★★★★★ 1/5
Facebookcontact the agency in regards to an email I received and voiced my concerns. Could tell Amanda was not interested and even hung up on me clearly doesn't enjoy her job but enjoys being rude.
Elsie · 28 September 2022
Agent replied · 30 May 2023
Dear Elsie, as per our email correspondence; we understand your frustration with regards to not being able to secure a viewing slot at a convenient time. I am sure you can appreciate that we receive many applications for all properties that we put onto the market. This occasionally results in disappointment to applicants when they cannot secure a viewing due to all slots being filled. It is sometimes hard to convey this to an applicant when they are frustrated by the system and we are sorry if this is the case. It would never be the intention of any of our staff to be rude or unhelpful. As a company we take great pride in being able to help people through what tends to be a stressful process regarding moving home and we hope that we may be able to help you navigate this in the future should you need it.
★★★★★ 1/5
Facebookcontact the agency in regards to an email I received and voiced my concerns. Could tell Amanda was not interested and even hung up on me clearly doesn't enjoy her job but enjoys being rude.
Elsie · 28 September 2022
Agent replied · 28 January 2024
That was the assistant manager as well says it all really
★★★★★ 5/5
GoogleAlex and the team at Dorset Property have looked after our rental house impeccably from the time we assigned it to them until the the time we sold it. They have always been incredibly helpful and long suffering both with us and our tenants. Thank you!
Gyda · 14 April 2024
★★★★★ 5/5
TrustpilotBest Property Managers in Dorset
Dorset Property have been supporting my letting for the past four years, they are excellent, thoughtful, knowledgeable and trustworthy.
Jilly · 10 October 2025
Agent replied · 26 December 2025
Thank you so much Jilly for your kind words and continued trust over the past four years. We're delighted to hear that you've had such a positive experience with our team. Providing thoughtful, knowledgeable, and trustworthy service is what we strive for every day. We truly appreciate your support and look forward to continuing to work with you.
★★★★★ 5/5
TrustpilotLovely service
I have been assisted by Helena from Dorchester team to find a letting in Weymouth. She has been very helpful. As this is my first letting, I had so many queries, she handled it very swiftly.
Sapu · 8 March 2025
Agent replied · 26 December 2025
Good afternoon, Thank you for your very kind feedback following your experience from Helena in our Dorchester office, we are really pleased to hear you had a great experience.
★★★★★ 5/5
GoogleWe just want to say what a professional yet friendly service we recieved from Dorset property. A special mention to Louise who supported us right though the process, and ensured our sale ran smoothly. We would highly recommend Dorset properties to anyone who values a personal and first class service to sell your home.
Tracey · 14 April 2023
★★★★★ 5/5
GoogleDorset Property found my dream flat and they have been nothing but helpful since especially Francine. She has been absolutely amazing throughout and can't thank her enough for everything she has done for me, she was able to answer all my questions and help me every step of the way. They really do provide a very professional service and I couldn't be happier.PositiveResponsiveness, Professionalism
Tanya · 23 October 2021
★★★★★ 5/5
GoogleI (Whoobid) work alongside Will to offer online auctions in the local area. We have recently ran our first two auctions together and achieved two very good results for our mutual clients.
Will and his team worked tirelessly to market the properties and built sufficient interest resulting in two successful sales. Highly recommend for any of your property needs!
Dan · 30 May 2022
★★★★★ 5/5
GoogleAmazing experience from Dorset property. Our budget was considered greatly and respected. This was my first move, but all details and information was clear and understandable. A gift box was given on arrival which brightened our day! Our agent, Meg Graves, was amazing and answered all queries and worries we had. Thank you !!!
Emily · 14 June 2025
★★★★★ 5/5
FacebookAfter renting through Dorset Property, Weymouth branch, for the last five and a half years I would like to take the opportunity to thank everyone in the Weymouth branch for their friendly and professional service. All my, not too many, complaints and faults were dealt with extremely fast, they were never intrusive in their management and the final ‘check out’ was stress free! Also, I would like to say that my deposit was refunded within one working day. Many thanks and highly recommended!
Andrew · 1 February 2021
Agent replied · 23 September 2025
Hi Andrew, thank you for taking the time to leave your recommendation and kind comments on our Facebook page. It is very much appreciated. We wish you the very best for the future :)
★★★★★ 5/5
GoogleI have used Dorset Property, Wimborne for 13 years to manage my rented house. All the staff have been friendly, professional and efficient. They have guided me through many tenants and the selling process. All issues within the house have been dealt with quickly and diligently, sourcing contractors and experts who have been good value for money. The clear statements have ensured the tax process has been simple. I live abroad and they have made the whole landlord experience simple. I would recommend them to any first time landlord.
Trudy · 14 April 2024
★★★★★ 1/5
TrustpilotAvoid if possible
We used Dorset Properties (Leon Gullies who was manager and is now apparently not working there, conveniently) to rent out last property Finchgate Bungalow Thornford.
Stuart · 30 March 2025
Agent replied · 26 December 2025
We would like the opportunity to correct some factual inaccuracies contained within this review.
This property in question is an Annexe and as such, specific requirements determine if the local authority treat the accommodation separately for the purposes of Council Tax liability. This was the circumstances around this let. Dorset Property were instructed by the Landlord to find a Tenant on an Introductory service. This means the Landlord is responsible to set up utility accounts for their Tenant and liaise with the Local Authority.
Maintenance issues throughout the tenancy are the responsibility of the Landlord when managing their own property and not that of the Agent that advertised the property for let initially.
The Tenants’ Deposit was protected within a Government Scheme on behalf of the Landlord at the start of the tenancy. Any negotiations relating to dilapidation and deductions are the responsibility of the Landlord at the end of the tenancy on an Introductory service. Dorset Property were not responsible for any proposals in this specific case.
Whilst we are sorry to learn that this Tenant has had a negative experience after agreeing to rent a property through Dorset Property earlier in the year, the circumstances around the outcome are not as a direct result of specific actions taken by Leon or any other Employee of Dorset Property.
★★★★★ 5/5
TrustpilotElisha …
I had Elisha showing me a house for rent in Shaftesbury, she was fantastic. Answered all the questions I had and made it a very easy experience for me as this was the first house I’ve looked at without the Mrs!
Harry · 19 June 2024
Agent replied · 26 December 2025
Good afternoon, Thank you for your very kind feedback following your experience from Elisha in our Blandford office, we are really pleased to hear you had a great experience.
★★★★★ 1/5
FacebookWe See There Are Posts And Page Rules That You ViolatePage Detected to Have Repeated ViolationsTo Keep Your Page Active And Following GuidelinesWe recommend that you follow the steps that have been mutually agreed uponView and submit your complaint here: https://www.facebook.com/jessicames.../posts/917851849704233Thank you for following the agreed guidelines and rulesThis report in order to help us understand and resolve the issue.You can further help us fix this problem by sending complete logs and diagnostics. This may include information such as user activity logs, network logs, crash logs and memory dumps associated . We will not use the information contained in this report for other purposesOur Best Regards
Important · 25 January 2024
★★★★★ 1/5
TrustpilotOne let down after another
I was trying to find a property for renting with Dorset Property.
Jana · 12 July 2025
Agent replied · 26 December 2025
Dear Jana, Thank you for taking the time to provide details on your experience. At Dorset Property we use a third party to carry out referencing whom also provide the pre-application forms you refer to that ask about the rent you are happy to pay. The reason for this question is not to encourage a bidding war, far from it, this is so that we have an understanding of your budget should the property you are applying for be let to another applicant. We can then successfully match you to other properties that suit your requirements. From the information you have provided I can see that you enquired about a property we begun advertising in June and the following day were contacted to provide your details and a viewing was arranged in the same phone call. We can see since your review, you sent in a further enquiry for another property we were marketing and a viewing was arranged with you. In fact, you were accepted for a tenancy at this property, once we had begun to set up the prospective tenancy, you then advised your circumstances had changed and you withdrew from the offer. If you would be happy to contact us directly regarding the other experiences from friends, we will be happy to resolve any issues.
★★★★★ 5/5
GoogleGreat communication for both rental and sale over a number of years. Liaised effectively with the tenants and then with the purchasers/solicitors. Couldn’t have asked for better professional service and support.
Simon · 1 October 2025
★★★★★ 5/5
GoogleThe Dorset Property team has been supporting us for many years. Sarah, Helena and Meg provided a seamless transition from Letting to Sale of our property.
Steve · 31 October 2025
★★★★★ 1/5
FacebookTakes ages to do anything. Tried to take around 95% of deposit when TDS went in my favour and awarded me around 90%. Did not communicate well as could of reasoned with me whilst the claim was going through. Did not look at evidence from check in inventory and check out inventory as many similarities. Used poor quality inventory reports from unregulated company. Would steer clear from this company.
Paul · 7 November 2019
Agent replied · 23 September 2025
We are sorry you did not have a favourable experience when moving out from one of our managed rental properties. However, as Dorset Property is ARLA registered, we follow a strict code of practise in handling deposits and if there is any dispute at the end of a tenancy we have to work through each stage of the process meticulously to ensure the dispute is settled fairly for both tenant and landlord.
When there is a dispute, we always attempt to mediate between the landlord and the tenant but ultimately, if an agreement is not possible, the dispute has to go to arbitration. At this stage the dispute is beyond our control.
In addition, it is our policy to always use professional third-party inventory companies, who provide first-class comprehensive inventories and schedules of condition. We are confident that the inventories for this property were of this standard.
As you can appreciate processes as outlined above can take some time and we can only apologise for any unpleasant experience you may have had.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
