Every review we hold for the Dorchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBIG SUCCESS!
BIG SUCCESS!DOMVS and in particular, negotiator John Beauchamp, who covers Purbeck, were brilliant when we came to sell our house in Swanage High Street.John was fully engaged - 'on board' - from the first meeting until he found us the right buyer. Apart from being professionally attentive we also enjoyed his company and if we move again he will be the first person we call!Thank you John.
Peter · 8 May 2024
Agent replied · 12 June 2024
Hello Peter, thank you for leaving such an amazing review for John and the team. Reviews like this mean a lot to the success of a local independent business like ourselves, so we are very grateful. We will make sure to pass on your kind words and do not hesitate to contact us in the future. Many thanks, The DOMVS Marketing Team.
★★★★★ 5/5
TrustpilotBenjamin Dobson has been helping me…
Benjamin Dobson has been helping me with the purchase of my new home in Bridport. From the first time I met him he came across as a very amiable man. Nothing was too much bother for him and he has kept me up to date with everything regarding my purchase. On several occasions he went over and above to help with information and contacts to make my experience easier.Thank you Benjamin . Top Bloke
Mark · 14 November 2023
Agent replied · 12 June 2024
Hi Mark, thank you for this great review we will make sure to pass it onto Benjamin. If you need any further assistance do not hesitate to contact Benjamin on 01308 805500. Thanks DOMVS.
★★★★★ 5/5
TrustpilotWe have used Domvs a couple of times…
We have used Domvs a couple of times now and always found them very profesional. This time we found that when showing our property Imogen was always positive, and gave us good feedback after the viewing.
Colin · 3 July 2025
Agent replied · 24 September 2025
Hello Colin, thank you so much for leaving such a positive review of our team. We are so pleased you found your experience with us to be pleasant and smooth sailing. Wishing you all the best in your new home! Many thanks, the DOMVS team.
★★★★★ 5/5
GoogleHaving recently exchanged on a property through DOMVS Dorchester I cannot rate them highly enough. From the initial viewing through to progression of the sale their professionalism and customer service has been excellent . I would highly recommend this agency , hopefully I won’t be moving again but if the circumstances changed then I would not hesitate on using them again . A special thank you to Nicky in the progression team whose support has been invaluable
Deb · 25 August 2023
Agent replied · 24 August 2024
Thank you Deb for such kind words. We're so pleased you had a great experience. We'll be sure to let the team know. All the best, DOMVS.
★★★★★ 5/5
TrustpilotWe have just purchased a house through…
We have just purchased a house through DOMVS - everyone we have had contact with has been professional, helpful, friendly and efficient - these people actually ring you back when they say they will! DOMVS offer a personal service which is both hugely appreciated and hard to come by these days - we would highly recommend them.
Claire · 12 March 2026
Agent replied · 2 June 2026
Hello Claire, thank you for your lovely review. We’re so pleased to hear you had such a positive experience purchasing through DOMVS and that the team were professional and helpful. Your recommendation means a great deal and we will be sure to share your comments with the team.
Many thanks,
The DOMVS Marketing Team
★★★★★ 5/5
TrustpilotFantastic!!
I cannot thank Benjamin enough for his excellent service in helping us throughout the buying process. He has constantly gone over and above to help, support, guide us. Nothing too much trouble. Always keeping us up to speed, negotiating between the sellers and us, returning calls (sometimes well after normal opening hours). His professional approach was greatly appreciated. A really great guy and a credit to Domvs! Our transaction was not the easiest with 6 in the chain and other hurdles, however, we got through it all and honestly it may not of happened without his support. Well Done !!
Scott · 29 March 2023
Agent replied · 12 June 2024
Thank you so much for your lovely comment, Scott. We'll be sure to let Benjamin know! All the best, DOMVS.
★★★★★ 5/5
TrustpilotGreat results, even better communication
All staff were consistently professional and kind throughout the entire purchase. Marcus was worth his weight in gold, got things done when they needed to be and communicated excellently the whole time!
Zac · 19 July 2025
Agent replied · 2 June 2026
Thank you for your wonderful feedback. We're so pleased to hear that you felt supported throughout your purchase and that communication remained strong every step of the way. We will pass on your kind words Marcus, who will be especially thrilled. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleWe recently purchased our home from Domus estate agents. Nicky and Marcus in the sales progression team were brilliant at keeping us updated throughout the lengthy and problematic purchase. (Issues not a fault of Domus).
The free gift from Domus on key collection was a lovely surprise!
Mr and Mrs B
Catherine · 9 April 2026
Agent replied · 16 April 2026
Hi Catherine,
Thank you for your lovely review. We’re really pleased Nicky and Marcus were able to keep you updated and supported through what sounds like a challenging purchase. We’ll be sure to pass your kind words on to them.
We’re also glad you enjoyed the key collection gift, a small touch to mark a big moment.
Many thanks,
The DOMVS Marketing Team
★★★★★ 5/5
GoogleI worked with Greg and Marcus on a sale of a listed, thatched property in the Bride Valley and considered them both to be very professional and courteous, knowledgeable and helpful when needed. I received reports on progress and strategy recommendations from them, and given the market is a little variable, was pleased with the outcome. Many thanks to you both, and the team that supported you in the office! All the best, Ben
Ben · 25 August 2023
Agent replied · 24 August 2024
Hi Ben. We're so glad that you have such a positive experience with us. Thank you for leaving such a lovely comment! We'll be sure to let the team know. All the best, DOMVS.
★★★★★ 5/5
TrustpilotDOMVS are professional
DOMVS are professional, friendly and get the job done. Whilst waiting for exchange I was so stressed and felt like I was constantly chasing my solicitor. Marcus was a hero and rang me off his own back updating and chasing for me. Here’s the clincher …. DOMVS weren’t even my estate agents !!! They offered all this for a non client and for that I’m am extremely grateful! Safe to say I will always use DOMVS in the future and highly recommend! Thank you Marcus!
Anghoridhotmail.co.uk · 26 January 2023
Agent replied · 12 June 2024
Thank you so much for this lovely comment! Marcus is incredible, and we'll be sure to let him know. We're so glad we were able to help. All the best, DOMVS.
★★★★★ 1/5
TrustpilotBased on our experience
Based on our experience, I would strongly advise anyone considering this estate agent in the Dorchester area to think very carefully before using its lettings department, whether as a tenant or a landlord.
Jennie · 16 July 2026
Agent replied · 23 September 2026
Hi Jennie,
Thank you for taking the time to leave your feedback. We're sorry to read that your experience with our lettings department did not meet your expectations.
We appreciate that tenancies can sometimes involve complex situations, and we're disappointed to hear you feel your concerns were not handled as you would have hoped. We take all feedback seriously and will reflect on the points you've raised.
If you would be willing to discuss your experience further, we would welcome the opportunity to speak with you directly. Please feel free to contact our Director, Polly Greenway, at polly.greenway@domvs.co.uk or on 01305 757300.
Many thanks,
The DOMVS Marketing Team
★★★★★ 5/5
GoogleAll staff were consistently professional and kind throughout the entire purchase. Marcus was worth his weight in gold, got shit done and communicated excellently the whole time!
Zac · 21 July 2025
Agent replied · 11 August 2025
Love this review! Thanks, Zac.
★★★★★ 5/5
TrustpilotFantastic work yet again from Stuart and the team at Domvs Blandford
Really pleased with the Domvs Blandford team and all their hard work selling our house. We actually used Stuart once before back in 2006 on another unique property and couldn’t fault him then either, so when we needed an agent this time, we knew who to turn to. Both times he’s been excellent, and we wouldn’t hesitate to use him again in the future or recommend him to others.
Helen · 10 September 2025
Agent replied · 24 September 2025
Thank you for such a generous review. We’re delighted Stuart, Marcus and the Blandford team could guide you through a challenging sale and deliver the right result. It means a lot that you’ve trusted us again after so many years, and your recommendation is hugely appreciated.
★★★★★ 1/5
GoogleI wanted to tick more boxes.....
From day 1
*Original letter sent to Mr & Mrs...blamed on ‘system’
*EA viewings - mislead viewers...’ can convert garage....can extend property ‘ its grade 2 listed which they knew
*Property ‘disappeared’ from a Rightmove...as many others under their control and they didn’t even notice!
*No feedback from viewings..had to chase DOMVS all the time
*Promised weekly stats...happened twice...then nothing
*Appts not prequalified...details incorrect.....people turning up with children and grandchildren despite supposedly being told only 2 people due to COVID.
*Messages left on the phone by negotiator which were totally different reasons for cancelled appt to that of ‘Director’
....it just goes on....
*Finally, the viewing today had NOT been confirmed...I’d emailed 4 days prior to and asked viewing to be changed as I had two properties of my own to view....they didn’t deal with the email...luckily I called them ...so I cancelled both my own viewings....and the one they booked never turned up! Great service!
End of...enough...totally and utterly incompetent. Viewings were ‘bums in seats’ and ‘chuck enough s..t at the wall’ ...complete rubbish ....so I’ve told DOMVS to collect their signage as I do not want to be associated with a bunch of incompetent i....s.NegativeResponsiveness, Professionalism
William · 25 August 2022
Agent replied · 24 August 2024
We are so sorry to read your review and have tried to contact you to discuss your concerns which we would prefer to support you within a physical or virtual meeting. As you decided to conduct the viewings yourself, unfortunately, we were unable to manage the entire experience for you. Sadly, in these circumstances, we cannot always foresee whether people will observe our Covid rules in terms of bringing more family members. Also, as agents, to provide consistent feedback, we meet viewers ourselves to measure expectations and avoid any inconsistencies. We note your point about the last booking and can offer communication from the viewer stating they made the mistake by cancelling with the wrong agent. With regards to Rightmove, on occasions, technical hitches are out of our hands but are immediately rectified. Every single client is hugely important to us and we try to understand and resolve any issues directly but have not had the opportunity to do so which is a shame. We hope to hear from you to resolve the situation and dive deeper into the points you have raised individually.
★★★★★ 5/5
GoogleBest estate agent around!
They were incredibly responsive, even out of office hours, in order to facilitate the process as quickly and as easily as possible.
I would like to mention Greg Carter and Marcus Pound.They were very understanding in regards to all our requests / enquiries and happy to go above and beyond in order to make sure we were put at ease within the process.
Marcus went above and beyond to make sure everything is in order, and even though we went trough a very stressful process he made sure he is always available to help. We probably wouldn t have done it without him!
I would also like to comment that they exhibited a high level of patience when necessary.
Would definitely recommend, and would be happy to work with again!
Dilek · 25 August 2022
Agent replied · 24 August 2024
Hi Dilek, thank you so much! Greg and Marcus will really appreciate your kind words and recognition of their abilities. All the best from the team at DOMVS.
★★★★★ 5/5
GoogleDOMVS are the best estate agent around by a country mile!
Before putting our house on the market we looked at eight different estate agents and DOMVS were head and shoulders above the others.
One of the things that made them stand out was the video tour they made of our house which was a mini ‘Escape to the Country’. Alongside using a professional photographer, they really presented our house at its best on their website. DOMVS made video tours of houses long before Covid made that a necessity.
We felt closely involved all the way, including consultation with us in the description of our property and the village.
When we accepted an offer Polly, Greg and Marcus worked hard to get the sale through.
We were very impressed with their professional attitude throughout.
From the very beginning: the first consultation, the valuation, the outstanding video tour, through to the sale, all confirmed that we made the right choice of estate agent.PositiveResponsiveness, Quality, Professionalism, Value
Phil · 25 August 2022
Agent replied · 24 August 2024
Thank you so much for your wonderful comments. You have made our day!
★★★★★ 5/5
GoogleDomvs have been wonderful to deal with. Our initial contact was with Greg who steered us through the valuation and viewing process and did a wonderful job at getting so many viewings and lots of offers in the first week! Marcus Pound then took over the process once we had accepted the offer. Marcus was always contactable and kept us informed the whole way through to ensure the process ran as smoothly as possible. Marcus you were wonderful, thank you. I should also mention Gillian who assisted with all the admin and viewing bookings - always a pleasure to deal with. Thank you Domvs.PositiveResponsiveness, Quality, Professionalism, Value
Andrew · 25 August 2022
Agent replied · 24 August 2024
Dear Andrew, we really appreciate you taking the time to write such a glowing review and have shared your feedback with the team. Wishing you all the best in your new home!
★★★★★ 5/5
TrustpilotAlison - Dorchester
Alison has made my experience with the rental market seemless and stress free. Professional, personable and extremely organised. Alison has been extremely responsive with each question that I have had. I will be recommending Domvs services. I have also dealt with Jenny and yet again, another beautiful soul. Thank you to Domvs Dorchester. A high standard of customer services has been demonstrated on all levels.
L · 13 November 2023
Agent replied · 12 June 2024
Hi, thank you for such a lovely review, we will make sure to pass it onto Ali and Jenny! If you need any further assistance do not hesitate to contact the team on 01305 757300. Thank you, DOMVS.
★★★★★ 5/5
TrustpilotGreat service from Domvs in Dorchester
We found our custom build plot via Domvs and received great service from Shireen during the viewings and Marcus post offer. Sadly after a significant period of technical and financial issues we had to withdraw from the sale but the regular conversations with Marcus - over many months - were helpful and supportive. I would definitely recommend them
Claire · 17 December 2025
Agent replied · 24 December 2025
Thank you for taking the time to share your experience with DOMVS, Claire. We're so pleased to hear that both Shireen and Marcus were able to offer support and guidance throughout what we know must of been a challenging journey. While we're sorry things weren't able to progress, your kind words and recommendation mean so much to us. Many thanks, The DOMVS Marketing Team.
★★★★★ 5/5
TrustpilotWhat can I say about Marcus Pound at…
What can I say about Marcus Pound at DOMVS Preston….. I was in the process of buying a house in Sutton Poyntz and my “conveyancing lawyers” were worst than appalling…. Marcus took me through everything… without this marvellous man I really don’t know where I would be now…. I actually was home alone, no furniture, no food, no internet, no tv from 16th December 21 till 5th January 22. All Christmas I was by myself, because my incompetent lawyers took 10 days off for Christmas and New Year… the situation then got worse….. the exchange had to be cancelled because of my lawyers! Yet again Marcus was there for me every step of the way. Explaining all the legal jargon… eventually he took over because I was admitted to hospital… the stress and strain of it all had certainly took its toll… I had great faith in Marcus and again his professionalism was beyond the call of duty. I will NEVER move again! But if I really had to relocate I would use DOMVS and Marcus Pound without a doubt. Amazing man, patience and understanding in what is the most stressful time. I can’t rate him high enough…. So a big thank you to Marcus and all at DOMVS.
Chrissy · 27 June 2022
Agent replied · 12 June 2024
Wow Chrissy what a review for Marcus and the team!We're so sorry you went through what you did down to the stresses of dealing with others out of our control, but we're so happy Marcus was able to turn the negatives into positives and in such a caring manner.We wish you all the best for the future.
★★★★★ 5/5
FacebookI accompanied a friend on a recent spate of house viewings in Dorset and was v impressed with Jonathan Gudge from DOMVS.
The property we viewed wasn’t quite right but he carefully listened to my friend, took all her details and proactively sought out the sort of property that my friend wanted. A couple of days later he contacted herewith some lovely houses.
In summary he’s proactive and prepared to make the effort to actually help her.
Alison · 16 May 2025
Agent replied · 22 November 2025
Thank you for taking the time to let us know how pleased you were with Jonathan's efforts.
★★★★★ 5/5
GoogleAMAZING! By far the best estate agent we have ever used! Our journey on purchasing our new home was made far less stressful with Domvs helping us every step of the way. We cannot praise Laura Holt highly enough! Laura went above and beyond helping us find our dream home. Laura is not only a lovely person but she is also an exceptional estate agent. We cannot recommend Laura and Domvs enough! :-)PositiveResponsiveness, Quality, Professionalism, Value
Pam · 25 August 2022
Agent replied · 24 August 2024
Hi Pam and thank you for your incredible review! Laura will be delighted with your kind words so we'll be sure to pass it on and we're so happy we were able to remove some of the stress that can come with purchasing a new home. All the best from DOMVS.
★★★★★ 5/5
TrustpilotDOMVS are simply the best!
DOMVS are simply the best.Before putting our house on the market we looked at eight different estate agents and DOMVS were head and shoulders above the others. One of the things that made them stand out was the video tour they made of our house which was a mini ‘Escape to the Country’. Alongside using a professional photographer, they really presented our house at its best on their website. DOMVS made video tours of houses long before Covid made that a necessity.We felt closely involved all the way, including consultation with us in the description of our property and the village. When we accepted an offer Polly, Greg and Marcus worked hard to get the sale through. We were very impressed with their professional attitude throughout. From the very beginning: the first consultation, the valuation, the outstanding video tour, through to the sale, all confirmed that we made the right choice of estate agent.
Kirsten · 18 January 2022
Agent replied · 12 June 2024
Hi Kirsten, we're so happy to have been the top pick for you! We pride ourselves on our high-quality, bespoke marketing so we really appreciate you feeling the benefits and we're glad all those you dealt with were able to provide a such a high standard of quality that gave you such a positive experience. All the best from the team at DOMVS.
★★★★★ 1/5
TrustpilotFrom day 1
From day 1*Original letter sent to Mr & Mrs...blamed on ‘system’*EA viewings - mislead viewers...’ can convert garage....can extend property ‘ its grade 2 listed which they knew* Viewings were taken away from DOMVS as they could not answer viewers questions and gave incorrect and misleading information ie..can extend a grade 2 listed thatched cottage ! Feedback was most preferred the owner to accompany them on a viewing.*Property ‘disappeared’ from a Rightmove...as many others under their control and they didn’t even notice!*No feedback from viewings..had to chase DOMVS all the time*Promised weekly stats...happened twice...then nothing*Appts not prequalified...details incorrect.....people turning up with children and grandchildren despite supposedly being told only 2 people due to COVID.*Messages left on the phone by negotiator which were totally different reasons for cancelled appt to that of ‘Director’....it just goes on....*Finally, the viewing today had NOT been confirmed...I’d emailed 4 days prior to and asked viewing to be changed as I had two properties of my own to view....they didn’t deal with the email...luckily I called them ...so I cancelled both my own viewings....and the one they booked never turned up! Great service!End of...enough...totally and utterly incompetent. Viewings were ‘bums in seats’ and ‘chuck enough s..t at the wall’ ...complete rubbish ....so I’ve told DOMVS to collect their signage as I do not want to be associated with a bunch of incompetent i....s.AFTER DOMVS RESPONSEclearly missed the point! ...at least you’re consistent !....and the person responding to this did host a viewing ...says it all....hence why the listing was taken away
Will · 18 January 2022
Agent replied · 12 June 2024
We are so sorry to read your review and have tried to contact you to discuss your concerns which we would prefer to support you within a physical or virtual meeting. As you decided to conduct the viewings yourself, unfortunately, we were unable to manage the entire experience for you. Sadly, in these circumstances, we cannot always foresee whether people will observe our Covid rules in terms of bringing more family members. Also, as agents, to provide consistent feedback, we meet viewers ourselves to measure expectations and avoid any inconsistencies. We note your point about the last booking and can offer communication from the viewer stating they made the mistake by cancelling with the wrong agent. With regards to Rightmove, on occasions, technical hitches are out of our hands but are immediately rectified. Every single client is hugely important to us and we try to understand and resolve any issues directly but have not had the opportunity to do so which is a shame. We hope to hear from you to resolve the situation and dive deeper into the points you have raised individually.
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