Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleOverall their service was so disappointing. All started with a viewing on the house that I put an offer on, they got the price wrong and told me it was 10k less! Every time I called, person in the office knew nothing, told me I'll get a call back but it never happens. I even got messed about at the end when I got the keys to my house already. They were dealing with the previous house owner about the items that were left in the house and were supposed to be collected/ removed. Waited for about 8 weeks for that to be sorted-only to be told they won't deal with this issue and I should contact my solicitor! Solicitor told me that estate agents messed me about and now it's too late to do anything about it. Really not impressed!NegativeResponsiveness, Professionalism
Paulina · 22 June 2022
★★★★★ 5/5
GoogleAn excellent service from Hayley and Hannah they both went above and beyond in helping me with paperwork in selling my house would highly recommend selling your property thank you so much x
Amanda · 28 March 2025
★★★★★ 5/5
GoogleHelpful and friendly staff - brilliant from my first enquiry about properties, right through to collecting my keys - would recommend
Christina · 29 May 2024
Agent replied · 21 June 2024
Many thanks Christina for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWas so helpful throughout our process couldn’t have asked for a better estate agent
Bethany · 28 July 2024
Agent replied · 26 August 2024
Many thanks for the fantastic 5* review Bethany. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe thought of buying our first house was scary, but Skye made the whole process enjoyable. She was informative, very helpful and went the extra mile to ensure everything went smoothly. Thank you for everything!!
Megan · 23 June 2019
★★★★★ 5/5
GoogleThe lovely young Lady Becca who came out to do the valuation is very professional, and cant do enough for you. She made everything so simple, explaining how things would progress from start to finish. Hopefully the sale will go through quickly and we can get moved into our new home. Many Thanks. Bryan & Ann
BRYAN · 22 June 2023
★★★★★ 4/5
GoogleWe have just completed the sale of our house with William H Brown. We received great service and was kept up to date at all times. Thank you Gabbie Horton for your assistance.
Angela · 23 June 2018
★★★★★ 1/5
GoogleAbsolutely disgusting!!! Dont use them at all, communication.is absolute zilch! The house we were selling was due to complete on 7/12/17, we found out on Monday 4/12 that the buyer has withdrawn! Was this info from Browns??? No! From our solicitor, no contact whatsoever from Browns!!! Just do not use them. They sign you up and that is it, after that you will end up doing most of the work yourself and YOU dont get the fee they charge, ovet £1000 for doing nothing! Not a bad thing for them is.it!
Pamela · 23 June 2018
★★★★★ 5/5
GoogleExcellent agents been a joy throughout extremely pleasant and helpful helped us all the way through highly recommend them
Mr · 27 July 2023
Agent replied · 21 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEnthusiastic staff,very helpful and get the job done
Ian · 23 January 2024
Agent replied · 21 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic service from William H Brown especially Skye, She was very helpful and made sure everything run smoothly from start to completion date. Thanks
Ross · 23 June 2019
★★★★★ 5/5
GoogleI've been working closely with Megan for the last 4 months on behalf of an investor and Megan has regularly informed me of properties on the market, gone above and beyond when arranging viewings and is incredibly professional. Credit to the branch.
Caz · 22 June 2023
★★★★★ 5/5
GoogleDid a very good job and Jacob was excellent
Dawn · 22 June 2021
★★★★★ 5/5
GoogleI've been working closely with Megan for the last 4 months on behalf of an investor and Megan has regularly informed me of properties on the market, gone above and beyond when arranging viewings and is incredibly professional. Credit to the branch.
Caroline · 24 November 2022
★★★★★ 5/5
GoogleI received an exceptional service from this estate agent! Everything ran smoothly and quickly, I would like to especially recommend the lovely Skye who made me feel welcome and made sure I kept to my budget. Suggesting wonderful houses at an even better price! I would deffinatly recommend this place.
Kimberley · 23 June 2019
★★★★★ 5/5
GoogleMortgage advice was superb, Matt found us a better deal than i had found, not a hard sell either as he tolld us we are already well covered with life insurance. Also buildings and contents at half the price.PositiveProfessionalism
Nobby · 27 August 2021
★★★★★ 5/5
GoogleI had an excellent experience with Matthew smith in organizing everything I could possibly need for my house and insurance, no complaints from me at all. Thanks again.PositiveResponsiveness, Quality, Professionalism
Jordan · 22 June 2022
★★★★★ 5/5
GoogleHonestly I cannot thank the staff enough they are amazing they have helped me all the way through my property sale would definitely highly recommendPositiveResponsiveness, Quality, Professionalism
Donna · 22 June 2022
★★★★★ 1/5
GoogleDon't answer phone takes for ever to complete. Even though you put a deposit on s House they will still sell to someone else absolutely rubbish
Angie · 22 June 2022
★★★★★ 5/5
GoogleAbsolutely amazing people and very helpful from start to finish.
Eryk · 22 June 2023
★★★★★ 5/5
GoogleProfessional service and very polite team. I recommend W.H Brown.PositiveResponsiveness, Quality, Professionalism, Value
Burlacu · 27 August 2021
★★★★★ 5/5
GoogleRating only, no written review.
Elliot · 1 September 2025
Agent replied · 8 September 2025
It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.
★★★★★ 5/5
GoogleRating only, no written review.
Lewis · 16 August 2025
Agent replied · 16 April 2026
Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.
★★★★★ 2/5
GoogleRating only, no written review.
Douglas · 22 June 2023
Agent replied · 21 June 2024
Dear Douglas, unfortunately we do not recognise your name and we do not have a record of doing business with you. We take any complaint very seriously so, if you were a customer of ours and your review/complaint is genuine, we would very much like to investigate your issues further and ask that you please contact us at socialmedia@williamhbrown.co.uk in order to resolve this.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
