Harron Homes Doncaster reviews

★★★★★ 5/5

Trustpilot

The journey to a new home !!

Moving house is a challenge for us all , not something we experience very often in our lifetime , but I now wish we had bought a new home years ago. Harron homes have walked us through the whole experience always there when we needed something answering , helpful at every stage . Now we have moved to our new house we can finally call it HOME , please don’t think there won’t be a few issues , there will be!! Don’t think there won’t be a few snagging jobs that need finishing !! There will be, but trust the team at Laughton gate Dinnington and they do everything to help.Thank you to the whole team (plot 55 ) is fab 👍🙏

Paul · 15 July 2024

★★★★★ 1/5

Trustpilot

Update

Update, gave this company one final week to book somebody on to fix our damp and mould that we have had since we moved in 1 year ago because of shoddy workmanship, as expected no response so NHBC and legal, also worth noting that customer services tried to fob us off by saying our staircase is a veneer so cannot do anything about the bad stains, we kindly informed them that according to the brochure they are supposed to be oak, response... we will change these immediately so it's worth anybody double checking.

Steven · 15 July 2024

★★★★★ 5/5

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My husband and I are so excited to be…

My husband and I are so excited to be able to say that we have today reserved our plot at the Simpson Park estate.

Lisa · 12 April 2026

★★★★★ 5/5

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We are currently in the process of…

We are currently in the process of purchasing a property at Bilsthorpe Chase. Hannah has been very helpful so far. Going above and beyond, keeping us updated regularly. Passing on information on our behalf to other the mortgage company. So far very pleased with the service.

Nicola · 18 September 2023

★★★★★ 5/5

Trustpilot

Thank you Nathan and Jeanett

We are about to move into our home at Heritage Green and cannot thank Nathan and Jeanett enough for their help and support through the process. They have always been at the other end of the phone for every little query and their guidance through each step has been amazing. We are so excited to get our keys is just a couple of weeks time. Thank you!

Philippa · 4 March 2021

★★★★★ 5/5

Trustpilot

Thorpe Meadows

Jeanette at Thorpe Meadows is wonderful! So helpful and knowledgable - provided us with as much information as possible and made the experience of visiting show homes so easy and enjoyable. Jeanette was so friendly and put us at ease, really positive experience! Thank you so much Jeanette ❤️

Charlotte · 18 June 2023

★★★★★ 5/5

Trustpilot

Very good so far

We've exchanged contracts now at the Heritage Green development in Chesterfield. Using their part exchange scheme has been quite intense with a lot of activity at the early stages but since then, it's been great. Jeanett has been really helpful throughout, and is keeping us updated with our build progress. I'll update as we finally move into our new home.

Daniel · 26 April 2022

★★★★★ 5/5

Trustpilot

Highfield Manor

We have just been to reserve a plot at Highfield Manor and are extremely happy with the service we have just received. Jane was fantastic in talking us through and helping us understand the process and listening to our views and wishes, making this an enjoyable and lovely experience. We look forward to continuing to work with Jane and her team and can’t wait for our new home.

Kirsty · 25 October 2020

★★★★★ 5/5

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Harron Homes - Hucknall - Ricky

The Harron homes Sales Hub in Hucknall was great. From the start Ricky was very welcoming and provided amazing customer care, giving very informative but easy to understand information and advice.

Sunjit · 11 July 2024

★★★★★ 5/5

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Brilliant Sales Executives - Thoresby Vale

We were very impressed with the Sales Executive Team at Harron Homes, Thoresby Vale. From the outset, they were very transparent and made the Home Mover scheme very seamless. A special mention to Michelle and Joanne for being so supportive and for their perseverance. They are obviously very passionate Sales Executives and went above and beyond for us. Thanks so much. We would definitely recommend Harron.

Joe · 28 March 2021

★★★★★ 5/5

Trustpilot

Very happy with our new house

Very happy with our new house, builders, site managers and sales staff. We noticed some minor faults and when we moved in and notified the team. Some were easily sorted and others took some organising. Even though we have only been in several weeks, we expected small delays. Generally we are very pleased with the company who went out of there way to make our move in as smooth as possible.

Mark · 21 August 2019

★★★★★ 1/5

Trustpilot

Harron Homes Wyndthorpe Chase...Avoid Them.

**Terrible Experience at Harron Homes Wyndthorpe Chase**I regret purchasing a home at Wyndthorpe Chase by Harron Homes. The quality is shockingly poor. Our back garden turns into a swamp every time it rains, making it impossible for my daughter to play outside. The landings and bedrooms are creaking constantly, which is both annoying and worrying. We've noticed cracks everywhere, and to top it all off, the roof in the master bedroom is leaking.Despite reaching out to their customer care multiple times, there's been a complete lack of communication. The site manager visited twice, promising to send a joiner to fix the issues, but no one ever showed up. This has been an utterly frustrating and disappointing experience. I would not recommend Harron Homes to anyone.

Juls · 18 June 2024

★★★★★ 5/5

Trustpilot

We have recently moved in to the…

We have recently moved in to the Brierley Heath site and couldn't be happier. Anne has been fabulous and so helpful; couldn't recommend more.

Gabrielle · 28 October 2024

★★★★★ 5/5

Trustpilot

Great experience (Anne Robson Sales Consultant)

My Wife and I wanted to express our thanks to Anne Robson (covering Bishops Glade sales office) for her fantastic customer service and support. The reservation process was clear, informative and collaborative. We left the session completely happy and cannot wait for our home to be built. Anne, you are a credit to Harron Homes

Michael · 1 November 2022

★★★★★ 1/5

Trustpilot

Bonus waterfall feature

Moved into our lovely new house in March this year on the Far Grange Meadow Site, Selby. For no extra cost the builders have even left a waterfall in the living room. A problem that they knew about prior to us moving in. Instead of fixing the leak they just painted over the water damage to make us think it was sorted. We have complained about this for months and we are still left with water leaking through the roof three months later. To top it off the site manager is now ignoring me. Please could someone from head office contact me to resolve this issue before it causes more damage

Mr · 11 June 2024

★★★★★ 5/5

Trustpilot

Excellent service from Hannah at Bilsthorpe Chase

Just a few words to say how well Hannah did to guide us through the process of purchasing our new home. Hannah was calm and collected through all the process and made us feel at ease. The experience for the whole 5 months was excellent, above and beyond. Many thanks Steve and Maria

Steve · 28 December 2022

★★★★★ 5/5

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Really had a great time during our…

Really had a great time during our visit to Harron homes Riverdale Park, Wheatley Rd Doncaster. Mrs Penny was very helpful and polite. Great customer service.

N · 18 September 2024

★★★★★ 5/5

Trustpilot

The sales consultant Jane Jubb at High…

The sales consultant Jane Jubb at High Field Manor has been fantastic. We have called Jane many times even at odd hours to ask questions and she has been helpful every time. Jane has advised us many elements in buying a new build and we hope to get a deal done soon.

Manish · 29 January 2023

★★★★★ 5/5

Trustpilot

Brilliant service

Brilliant service from the moment we stepped through the door. Charlotte was professional and yet had a lovely caring approach. She couldn't have done more to help us.

Trevor · 8 August 2024

★★★★★ 5/5

Trustpilot

Jane was so helpful and informative…

Jane was so helpful and informative during my first visit to Highfield Manor. She made things really easy to understand, was happy to discuss our situation in detail, and took her time to ensure we got the most out of our visit. She was a great ambassador for Harron homes, and they certainly seem to be a cut above the rest locally.

Jodie · 9 October 2021

★★★★★ 5/5

Trustpilot

I couldn’t have ask for a better sales…

I couldn’t have ask for a better sales executive. Since my reservation at forest reach plot 35, Alistair Cobbett and his team at forest reach has been very helpful, by responding to all my enquires in timely manner, explaining every detail, chasing up my mortgage offer. More to that, he is making sure everything goes on smoothly. For all of these, I’m ever so grateful

Laurantine · 8 March 2021

★★★★★ 2/5

Trustpilot

If you can handle the stress of repairs…

If you can handle the stress of then go ahead. Repairs requests are not resolved on time you have to almost beg and chase these guys up for days I am having to fight for repairs to be completed at my house on the boiler and kitchen floor. You are asked to email proof of the defects and then have to chase this up with phone callsI called them to report a leak from the water tank and got a response the next day unhelpfully

Mike · 24 May 2024

★★★★★ 1/5

Trustpilot

Terrible after care

I never wanted to listen to those who said how poorly constructed new builds homes were until I moved into our Hampton at the Wyndthorpe Chase Development Site in July 2022. Considering you have 7 days to complete and entire inspection of your property and document any "snagging" issues before it is considered your responsibility. It was only after this period did we begin to notice how terrible the construction actually was. I first noticed this when I installed a desk in my partners office, I found that the studded wall was bowed when placing the desk from one side to the other leaving an eyesore of a gap in the middle. Following this, I found that when installing shelves in the kitchen, I expected the shelf to butt up perfectly in the corner to find that it was more than a 90 degree angle. Don't even get me started on the mess that was left underneath the kitchen worktops after having to take the plinth off one day. It was only upon cleaning our French doors at the back of the house that we began noticing gashes in the glass way after the 7 day snagging period and was informed that because we'd not reported within that period, it was our responsibility. Whilst we've had some fantastic tradesmen over to fix some of the snagging issues, what's ultimately brought me to leaving a bad review is the state of the garden. Moving in during a heatwave, we knew that we had to purchase a sprinkler to keep the turf hydrated. However it soon became apparent how much effort was wasted to maintain our garden after removing the top layer and finding construction material directly underneath. All it takes is a day of rain and half our garden is a swamp. The entire left hand side had died and even after a day or 2 without rain, it's still very sludgy to walk on. After making a complaint about it not too long back we were told an operative would be round to make a report. As confirmed by the first operative, it was in terrible condition finding that in the best case there were 70mm of top soil, way under regulation and this was on top of the boulders of clay and recycling material that covered the rest. It's also a disgrace having to dig up your garden to find cans of energy drinks and crisp packets just throw under your turf before it has been laid. After waiting some time, we were told the ground workers would be round to also assess the situation and whilst they were polite and honest about the situation, also confirming the same as the previous operative who'd visited, I've still not heard anything from customer services regarding this issue. I sent a follow up email to North Midlands Customer Services 12 days ago and still have no response regarding this issue. On top of this, since reporting our turf being an issue a while back, we've over heard workers outside our house slandering us for complaining about the garden. As first time buyers, myself and my partner have been so disappointed with the customer care we've received post sale. The sales team were so welcoming and wonderful to work with on securing the house and I'm finding many of the same opinion until the sale has gone through and we're forgotten about. Regardless of how we move forward with our issues, I wouldn't recommend Harron Homes to anyway with our experiences over the past 2 years.

Sean · 21 May 2024

★★★★★ 1/5

Trustpilot

Nightmare from the start

We moved into our harron home (wyndthorpe chase, Dunsville) at the end of July 2022, since then its been an absolute nightmare. Buying a house is probably the most you will ever spend and you expect perfection when parting with that amount of money. This cannot be said for Harron Homes. We've had a massive list of snags ranging from poor plastering and painting finishes, to damaged kitchen items, poorly fitted windows, appliances, the list goes on and on.We've contacted customer services multiple times making them aware of the issues for them to either ignore us or fob us off with ridiculous excuses. Appointments have been made for workers to come and rectify issues, I've stayed in all day and noone has turned up. Yes, some things have been sorted, but we're almost 2 years down the line and I'm still looking at damaged items in my home everyday and harron homes are now just ignoring us. The garden is a joke. It's topped with insufficient top soil, on top of massive rocks and rubbish then clay. This has caused half the grass to die off because water isn't draining away properly. The grass that is alive is just riddled with weeds and really poor. You shouldnt have to pay out a professional to come and do your garden properly just after moving in. The common areas around the estate are awful, weeds overgrown everywhere, pavements and roads not finished and damaged. The site manager is absolutely lovely and you can tell he wants to do as much as he can to help, but when he works for such a sham company, its just not possible. Two of the sales staff (names removed by request of harron homes) honestly had no idea what was going on. The male told us we would have a fitted washing machine, which we didn't get, he told us the wardrobes would be bigger than they were, we paid for upgraded carpets and when we came for a look around they were the cheaper carpets in the wrong colour. This took OVER A YEAR to replace. We've heard from neighbours that a sales person said over the phone I'm stood looking at your wardrobes and they're beautiful, you'll love them. When they moved in, there weren't any wardrobes installed 😂 It's just lies lies lies from the very beginning. As soon as you buy, the staff dont give a toss. Do yourselves a favour and spend your hard earned money elsewhere.

Lauren · 21 May 2024