Every review we hold for the Doncaster office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI just wanted to say a huge thank you to the team at Belvoir Doncaster for their exceptional service. Chris and the team really went above and beyond during our flat hunt. They were super flexible with scheduling viewings and kept us informed every step of the way. Moving in was a breeze, and they've been there for us even after we settled in. Whenever we needed help, they were quick to sort things out. Thanks to Belvoir Doncaster, we've found our lovely home.
Barbara · 26 April 2024
Agent replied · 24 August 2024
Hi Barbara
Thank you for leaving us such a great review, your comments are very much appreciated. It is really good to know that you and Daniel have found the home you were looking for.
Kind regards, from all of the Belvoir Doncaster team.
★★★★★ 5/5
GoogleI am a tenant with Belvoir in Doncaster and had an excellent experience with their customer service. Katie was extremely professional and supported us through a boiler issue, coordinating with the vendor, and gas engineer to ensure it was …
M · 13 October 2025
Agent replied · 8 October 2025
Hi Mena
Thank you for leaving us a 5 star review, your comments on our customer service are very much appreciated. … More
★★★★★ 5/5
GoogleBelvoir Doncaster: A Landlord’s Delight
I’ve had the privilege of working with Chris, Alicia & Katie at Belvoir Doncaster for several years now, and their professionalism and commitment have consistently impressed me. From tenant screening to property management, they handle every aspect with focus and care.
Their communication is top-notch, prompt, clear, and transparent. When maintenance issues arise, Belvoir’s team swiftly coordinates repairs, ensuring both tenant satisfaction and property upkeep. Their attention to detail minimizes any potential hiccups, allowing me to focus on other aspects of my portfolio.
In summary, Belvoir Doncaster is a reliable partner for landlords. Their expertise, integrity, and dedication make them stand out in the industry and make my life a lot easier.
Lukasz · 20 March 2024
Agent replied · 24 March 2024
Hi Lukasz
Thank you for leaving us a 5 star review! your comments are very much appreciated.
Kind regards from all of the Belvoir Doncaster team.
★★★★★ 5/5
GoogleI’m giving Belvoir a 5 star for great professional service.From the first day of viewing, the agent warm welcoming and special reception by showing us round and explaining everything in detail to our understanding and our experience in the office with the staff of Belvoir that attended to us was so great I didn’t even want to leave , her smiles, her repeatedly asking if we do understand and taking time to explain again and again. I love Belvoir, I’m hoping to use Belvoir when buying my house .I can confess Belvoir is the best, they won my heart, I love my new home, everything is perfect, it’s so beautiful and nice .
Imaobong · 5 December 2025
Agent replied · 5 December 2025
Hi Imaobong
Thank you so much for leaving us such a wonderful 5 star review. Your comments are very generous and very much appreciated.
Kind regards, from all of the Belvoir Doncaster team.
★★★★★ 5/5
GoogleFive-Star Experience!
I cannot praise Belvoir team enough especially Chris and Alicia for their exceptional service in helping me secure a flat in record time.
From the very first interaction, they were incredibly punctual and thorough about every aspect of the process. Their attention to detail ensured that nothing fell through the cracks, and their dedication meant that no time was wasted.
Thanks to their expertise and efficiency, I was able to find the perfect place in no time. I highly recommend Belvoir to anyone in search of a seamless and stress-free experience in finding a new home.
Eman
Monna · 23 February 2024
Agent replied · 24 March 2024
Hi Monna
Thank you so much for your comments and for leaving us a 5-star review. We hope you have now settled into your new home and that both the flat & the location are just what you have been looking for.
Kind Regards, from all of the Belvoir Doncaster team
★★★★★ 5/5
GoogleChris and Alicia couldn’t have done enough for us, even Chris getting his hands dirty bless him to make sure when we moved in it was spotless, great team they’ve got there couldn’t be more happier with them
Emily · 5 September 2025
Agent replied · 7 September 2025
Hi Emily
Many thanks for leaving us a 5 star review! your comments are very much appreciated. All of the Belvoir team wish you and Perry all the best for the future in … More
★★★★★ 1/5
GoogleVery poor experience in our case! I would definitely not recommend! As my partner stated before they left us for 6 days with no hot water or heating with a newborn baby, when we contacted Chris he asked me to sleep on the sofa downstairs with the baby as that’s the only place we had a gas fireplace to keep warm!
Bear in mind I was recovering from a c-section! Also there were no hot shower for a week, at 2 degrees in December. They never offered us a hotel like stated on my partner post.
When handing back the notice In person Chris was extremely rude towards me and asked to speak to Adam if not we would not get our bond back!?
I felt very belittled by his demeanour towards me! When we actually drove out of our way to personally hand over our end of tenancy letter. for some reason I guess he does not like to deal with women. This is how it made me feel.
And as for the end of tenancy cleaning Chris was the one to give us all of his trusted cleaner details and told us she was highly recommended. We paid a staggering £200 for the job and still they said her cleaning was not up to their standards so took £60 from our deposit! However they still thanked us on a email for leaving the house in such good condition!
The cleaner never had a phone call with us it was all over text messages and Adam told her in details what was to be done that’s why it’s called en of tenancy clean!
Do not let Belvoir tell you otherwise it was a truly poor experience. Avoid!
Sofia · 9 December 2023
Agent replied · 30 December 2023
This review has been left by Sophia Guinn the partner of Adam Milner.
* Please see the reply below left on Adam Milner's review yesterday.*
* Belvoir has email proof of all of the facts that have been stated in this reply. *
After evidence was put them via our check-out report vs. the initial inventory; Adam Milner & Sofia Guinn immediately agreed to £95.00 being withheld from their Deposit to cover dilapidation's of Cleaning costs, replacing the Stained Shower Curtain, and a Damaged Light Fitting.
Belvoir were not involved in what cleaning Adam & Sofia needed or at what cost. However, please note that Adam has sent us an email from the cleaner that offers “financial compensation” to Adam & Sofia. The cleaner has confirmed to Belvoir 7.12.2023 that the house was not as described by Adam in a phone call to her, in particular the oven was in a very poor state, and there were a lot of pet hairs on carpets; therefore, she had not brought the right materials with her for the work needed. However, the cleaner has confirmed that she has agreed for “goodwill” to refund Adam 7.12.2023.
In reply to Adam Milner’s comments regarding no heating or hot water.
It should be noted that the property has a very effective gas fire in the lounge & dining area.
Adam emailed Belvoir about a roofing issue on Monday 9th January at 8.29am, no mention was made about a boiler issue. Belvoir rang Adam at 8.45am; Adam then informed us that they had no heating or hot water.
Our Plumber visited the property that morning. Parts were needed. We received the plumbers quote later the same day. The Landlord gave the go ahead the same day. The plumber ordered the parts the same day. The parts for the SIME boiler (made in Holland) arrived in Leeds on Friday morning. The plumber collected them and fitted them on the same day. The repair was totally successful.
The plumbers visit on the Monday morning, established that parts from abroad were needed and as Sofia had a baby to care for, Belvoir asked Adam’s partner Sofia if hotel accommodation was needed. Sofia said that she would prefer to manage with the gas fire and had Adam’s family in the area for support if needed. Belvoir kept in touch with Sofia during the week. The issue was resolved by Friday lunchtime.
Sofia thanked Belvoir for the effort that the Belvoir team and the plumber had made to resolve the issue quickly.
There was no roof leak in the property.
★★★★★ 1/5
GoogleBelvoir recommended a cleaner to us for our end-of-tenancy cleaning. The cleaner ended up not doing a good job. Belvoir then took money from our deposit to pay for the cleaning. We'd already paid £200 for the cleaner that they highly recommended. So we felt this wasn't fair.
Also, our rented property was not in the best of states when we moved in. The carpet needed significant improvement. The boiler broke down whilst we were there, and we had to wait over a week in December until the landlord decided to pay for parts from abroad. It left us with no hot water for over a week in the freezing cold with a newborn. Chris said make sure you wrap up warm!
We found that Belvoir wasn't that helpful and not as professional in handing this situation. There are many other estate agents in Doncaster. I wish we would have chosen someone else as our experience was poor.
Adam · 9 December 2023
Agent replied · 30 December 2023
After evidence was put them via our check-out report vs. the initial inventory; Adam Milner & Sofia Guinn immediately agreed to £95.00 being withheld from their Deposit to cover dilapidation's of Cleaning costs, replacing the Stained Shower Curtain, and a Damaged Light Fitting.
Belvoir were not involved in what cleaning Adam & Sofia needed or at what cost. However, please note that Adam has sent us an email from the cleaner that offers “financial compensation” to Adam & Sofia. The cleaner has confirmed to Belvoir 7.12.2023 that the house was not as described by Adam in a phone call to her, in particular the oven was in a very poor state, and there were a lot of pet hairs on carpets; therefore, she had not brought the right materials with her for the work needed. However, the cleaner has confirmed that she has agreed for “goodwill” to refund Adam 7.12.2023.
In reply to Adam Milner’s comments regarding no heating or hot water.
It should be noted that the property has a very effective gas fire in the lounge & dining area.
Adam emailed Belvoir about a roofing issue on Monday 9th January at 8.29am, no mention was made about a boiler issue. Belvoir rang Adam at 8.45am; Adam then informed us that they had no heating or hot water.
Our Plumber visited the property that morning. Parts were needed. We received the plumbers quote later the same day. The Landlord gave the go ahead the same day. The plumber ordered the parts the same day. The parts for the SIME boiler (made in Holland) arrived in Leeds on Friday morning. The plumber collected them and fitted them on the same day. The repair was totally successful.
The plumbers visit on the Monday morning, established that parts from abroad were needed and as Sofia had a baby to care for, Belvoir asked Adam’s partner Sofia if hotel accommodation was needed. Sofia said that she would prefer to manage with the gas fire and had Adam’s family in the area for support if needed. Belvoir kept in touch with Sofia during the week. The issue was resolved by Friday lunchtime.
Sofia thanked Belvoir for the effort that the Belvoir team and the plumber had made to resolve the issue quickly.
There was no roof leak in the property.
★★★★★ 5/5
GoogleChris & the team are amazing!!
Chris and his lovely staff Alicia & Katie are extremely polite, helpful and always have a smile on thier faces.
The team made everything effortless, from from booking viewings for properties, sorting any paperwork & forms, to making sure everything is perfect for moving day!
Chris went above and beyond by recommending what he thought would be the perfect property after I had viewed a different property which didn't fit all my needs perfectly and He did not disappoint!!
Belvoir have gone well above my expectations and the level of service they have provided has been well above the normal standards of other companies ive used in the past!
A massive thank you again to you all.
Mr Cusworth.
Brett · 30 November 2023
Agent replied · 30 December 2023
Hi Brett
Customer service is very important to us and your comments are very much appreciated. Thank you for the 5 Star review!
Kind regards, from all of the Belvoir Doncaster team.
★★★★★ 5/5
GoogleVery easy and comfortable dealing with agency.Everything was arranged positively.I am very happy
Leszek · 30 March 2026
Agent replied · 13 April 2026
Hi Leszek
Thank you for leaving us a 5 star review & thank you for leaving both of the properties that you rented via our agency over the last few years in such a great condition. We wish you good luck for the future!
Kind regards, from all of the Belvoir team.
★★★★★ 5/5
GoogleBelvoir Doncaster have provided a great rental management service for my Doncaster property for over 10 years. I would particularly like to thank Katie and Alicia for their amazing customer service and attention to detail.
I would recommend their full managed service: they take great care of all aspects of the process and provide great value for money.
John · 7 December 2024
Agent replied
Hi John, thank you for leaving us such great comments and a 5 star review, your recommendation is very much appreciated.
Kind regards, from all of the Belvoir Doncaster team.
★★★★★ 5/5
GoogleI moved into my first property through Belvoir this month. Chris was very helpful and answered any questions or queries I had quickly and efficiently. All staff are very friendly and helpful when needed. Alicia & Katie also were helpful with all the forms and gave any information I needed. I had a few viewings before this one with different companies and none were as friendly, thorough or helpful as Belvoir. 100% recommend
Erica · 23 February 2024
Agent replied · 24 March 2024
Hi Erica
Thank you for leaving us a 5-star review! And your recommendation, it is very much appreciated.
Kind regards, from all of the Belvoir Doncaster team.
★★★★★ 5/5
GoogleHighly recommend Belvoir Doncaster. Always fast to pick up their phones and respond to emails in record times. We started renting with them recently and their service is over and beyond expected. The agents are personable and polite. When we moved in we got a walkthrough of our new place, were notified of any outstanding issues before our keys were handed over, shown where our meters were and how to access readings. We would highly recommend Belvoir as an Estate Agent for Doncaster if you are looking for a hassle free and 'local friendly small business' experience.
Eleanor · 16 September 2023
Agent replied · 30 September 2023
Hi Eleanor & Sakhr
Thank you for leaving us a 5 star review and your recommendation. We really appreciate all of your comments!
Kind regards, the Belvoir Doncaster team.
★★★★★ 5/5
GoogleI'm very pleased with the Belvoir agency,i give a big thank you to Chris that showed me the house and everything in details seems very pasionate about his job, to Alicia who I've been in contact about letting agreement and contract,very kind and polite.
Xhuljana · 13 May 2025
Agent replied · 13 May 2025
Hi Xhuljana
Thank you for leaving us a 5 star review, your comments are very much appreciated.
Kind regards, from all of the Belvoir Doncaster team.
★★★★★ 5/5
GoogleAlicia was amazing and very helpful. Made my move so much easier. She was always there to help whenever I needed it.
Katy · 18 December 2025
Agent replied · 19 December 2025
Hi Katy
Thank you for leaving us a 5 star review. Your feedback is very much appreciated.
Kind regards, from all of the Belvoir Team.
★★★★★ 5/5
GoogleChris has been fantastic in helping us find our new home in our preferred area, with everything we wanted. Nothing was too much trouble and he was more than happy to answer any questions we had. Chris explained everything in detail and kept us up to date during the process. We have also met Alicia when signing paperwork and spoken through email and she has been great too. We are now settling to our new home perfectly. Great experience with Belvoir. Thank you so much 😊
Kaeti · 9 July 2023
Agent replied · 30 July 2023
Hi Kaeti & Josh
Thank you for leaving us a 5 Star review. Customer service is very important to us and it is great to get your feedback, your comments are very much appreciated.
Kind regards, Chris Duffy & the Belvoir Doncaster team.
★★★★★ 5/5
GoogleI have had the pleasure of being a tenant at Belvoir Doncaster for the past 12 months. I cannot express enough how impressed I am with their exceptional level of communication and overall management of the property.
From the moment I expressed interest in renting the property, the team at Belvoir made the entire process seamless and stress-free. They were prompt in responding to my inquiries and provided clear and detailed information about the property, lease terms, and any additional requirements. Their transparency and professionalism instilled a sense of trust right from the start
Throughout my tenancy, communication with Alicia and Katie has been outstanding. They have always been accessible, whether via phone or email, and responded promptly to any maintenance requests or concerns I raised.
In summary, my experience as a tenant at Belvoir has been nothing short of exceptional. Their outstanding communication, prompt responsiveness, and proactive property management have made me feel like a valued tenant. I highly recommend Belvoir to anyone seeking a reliable estate agent.
Franz · 9 July 2023
Agent replied · 30 July 2023
Hi Franz
Thank you so much for leaving us a 5-Star review. Customer service is very important to us, and your comments are very much appreciated. All the team at Belvoir & your Landlord would like to thank you for being a great tenant and for leaving the flat in the sparkling condition that you have done on your move-out at the end of your tenancy.
Kind regards, all the Belvoir Doncaster team.
★★★★★ 5/5
GoogleFirst time renter and everyone at Belvoir Doncaster did an amazing job on making sure everything went efficiently and effectively
Alicia and Katie both go out of their way to help, meeting me before the move in date so I could measure up some rooms and always there to answer any questions that I may have
Chris makes sure everything is running smoothly, also meeting up with me on various occasions sometimes at awkward hours so that I could view the property
No issues at all, would recommend to any family and friends
Thanks again
Adam · 1 May 2023
Agent replied · 30 July 2023
Hi Adam
Thank you for leaving us a 5 star review & your recommendation. Customer service is really important to us, all of the Belvoir team really appreciate you comments.
Kind regards, Alicia, Katie & Chris.
★★★★★ 5/5
AllAgentsFirst time renter and
First time renter and everyone at Belvoir Doncaster did an amazing job on making sure everything went efficiently and effectively
Alicia and Katie both go out of their way to help, meeting me before the move in date so I could measure up some rooms and always there to answer any questions that I may have
Chris makes sure everything is running smoothly, also meeting up with me on various occasions sometimes at awkward hours so that I could view the property
No issues at all, would recommend to any family and friends
Thanks again
Adam · 25 April 2023
Agent replied · 15 August 2025
Hi Adam Thank you for leaving us a 5 star review with All Agents. Customer service is very important to us as a team. Alicia Katie & I all appreciate your recommendation. Kind regards Chris Duffy.
★★★★★ 1/5
GoogleArranged for Chris at Belvoir to go to my deceased mother's house with a view to renting it out. Told him my sister was there and arranged a time. He called me 30 mins before the appointment to say my sister hadn't replied to his text message or phone call confirming the appointment. I said she might not have credit on her phone but was definitely there so please go....but he was adamant that he wanted my sister to reply to his text message before he set off.....so I told him not to bother.....totally unprofessional and wasted mine and my sister's time......
Chris · 1 April 2023
Agent replied · 30 July 2023
Customer service and professionalism is very important to us. We have learned it is good practice for all concerned to confirm appointments on the day.
Mr McClelland gave us his sister’s phone number to confirm the appointment on the day. As we couldn’t confirm the appointment via his sister we rang Mr McClelland.
★★★★★ 5/5
GoogleA massive thank you to the staff at Belvoir Doncaster, especially Katie and Alicia. Always willing to help and answer questions promptly I would highly recommend this agent.
Richard · 29 August 2025
Agent replied · 30 December 2023
Hi Richard
Thank you for your 5 star review! Customer service is very important to us and your recommendation is very much appreciated. … More
★★★★★ 5/5
GoogleThankyou so much to everyone at Belvoir for helping me and my kids find our new home. You have made the whole moving process so easy and smooth when I was going through a stressful time.
Alicia has been absolutely amazing, completely going above and beyond for me. She was always happy to answer my 1000 questions a day (sorry!), and kept in constant communication with me during every process.
Thankyou Chris for being the most professional person I have ever met in my life. The detail you went into to make sure everything was perfect for me was second to none.
You all made me feel so relaxed about everything when I was feeling the most nervous. The most polite, friendly and professional team EVER. I really wish I could give you more than 5 stars.
Thankyou all again, I really appreciate everything :)
Sophie.
Sophie · 2 March 2023
Agent replied · 30 July 2023
Hi Sophie
Wow! Thank you for your very kind comments, it is great to know that the process has gone so well. I hope you and your family are settling into your new home well. Regards the Belvoir Doncaster team.
★★★★★ 5/5
GoogleMoved in recently to a home with my two little girls, can’t thank Alicia enough for her help and hard work through the process. Very thankful.
Alexandra · 20 August 2025
Agent replied · 23 August 2025
Hi Alexandra
Thank you for leaving us a 5 star review! I was very pleased I was able to help you before your move-in and I'm very pleased that you are settling in well to … More
★★★★★ 5/5
GoogleI cannot thank Alicia enough at Belvoir as she has been so helpful in getting me moved into my new house she has gone above and beyond of her job she has always kept in contact with me about different properties and now that I have moved into my house I would like to thank you so much Alicia for making it possible for me I would not have any problem recommending Belvoir letting to anyone best lettings agent by far.
Allana · 3 October 2022
Agent replied · 30 July 2023
Hi Allana
Thank you for leaving such a kind 5 star review! it was a pleasure to help you find the right property & it is good to know you have settled in so quickly.
Kind regards, Alicia Andrews, Senior Marketing & Lettings Consultant, Belvoir Doncaster.
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