1/5
Do not use this company.
Belvoir were dreadful from start to finish, we moved into the property to be greeted by severe damp and condensation issues, when we spoke to the agent CHRIS he assured us this would all be sorted out, having scrubbed the walls constantly for the last two and a half years and our children constantly breathing in the damp we decided to move out. To our amazement we have been told that not only are we not getting our bond back, we owe them money for redecorating and jet washing the drive. This company also took around four months to replace a blown down fence, despite us having small children and a dog. Please be wary of using this company.
Agent replied · 18 July 2016
**** Statement from Belvoir! Doncaster, 9th July 2016 **** We can to confirm that the Deposit Protection Service completed their independent review of the dispute that we handled on behalf of the Landlord with Mr and Mrs Coates (the ex-Tenants) yesterday. ****We can confirm that the Deposit Protection Service have awarded the FULL VALUE of the bond to The Landlord. **** There is no charge to the Landlord for the above service. We are proud to confirm that after the gardening, cleaning and decoration work was completed the property was back to the same high standard of presentation that the Landlord expected. The new tenant moved in after the work was completed with only an 11- day void period. Belvoir! Doncaster are members of The Property Ombudsman (Lettings) - http://www.tpos.co.uk. and The National Approved Letting Scheme - NALS - http://www.nalscheme.co.uk. We are also members of the Safe Agent scheme. End of Belvoir! statement.