Harron Homes Dinnington reviews

★★★★★ 5/5

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Bilsthorpe Chase

We’re really happy with our home at Bilsthorpe Chase. We’ve had great service from everyone here, in particular Hannah during the presale period and Paul post completion.

Jade · 26 June 2023

★★★★★ 1/5

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Harron promised us a luxury forever…

Harron promised us a luxury forever home and after 6 years this June we are still having problems with our house (4 bed detached Tiverton). From leaks in the garage to water coming in the front bay and the draughts are unbelievable, latest thing we have found is mould on the inside of the window frames in the front and rear bays due to leaks. Customer service has changed that many times and we have to keep repeating ourselves constantly,resent all the email history and still heard nothing. Our previous house was persimmon homes and after 10 years of being in there we never had this much bother, Harron rely on you to loose faith and do the jobs yourself and the estate still hasn't been taken over by the council due to quality issues.

LINDA · 13 January 2023

★★★★★ 5/5

Trustpilot

Thank you YorkVale Gardens!

We are so over the moon with our house progress at YorkVale Gardens in Howden, the site manager Scott & his deputy have been amazing helping us & showing us round our house so far. They answered all of our questions & reassured us they are there if we need anything at all. We are amazed with the progress so far & we are so excited to move in. All the staff that we have dealt with have been fantastic. Scott & his deputy Are so approachable & helpful. Thank you so much! Lucie and David.

Lucie · 13 January 2023

★★★★★ 5/5

Trustpilot

I moved on Friday and it was excellent

I moved on Friday and it was excellent. The support I received from Jane was very good and we settled nicely in the new house. The building quality is exceptional and I will recommend it to any one interested in quality homes

Mr · 4 October 2021

★★★★★ 5/5

Trustpilot

Sales Exec at Riverdale Park (Doncaster) who has been very friendly, helpful and prompt in communication

On behalf of one my friends in London, I approached Harron Homes's current new development at Riverdale Park (Wheatley Hall Road, Doncaster) to get details about a 4BR house. Almost instantly, I received a very friendly and welcoming response from Karen Cole (Sales Executive) who then briefed me well about that property, its current status and estimated completion date. Not only that, she took extra effort by visiting the plot next day and sent me some images on the status of the building that house this was really so wonderful of her. My friend is also very happy with the professionalism and promptness shown by Karen. I am now planning to visit the development site soon after my friend is here in Doncaster. I wish you all the best Karen and your entire team; many thanks for your help.

Sushil · 9 January 2023

★★★★★ 1/5

Trustpilot

Lovely house but the after care is awful

Lovely house but the after care is terrible. 3 years after purchasing and still jobs outstanding. Some jobs they have outright refused to do despite several conversations. When they finally do turn up to do the snagging jobs they are to a poor standard. Be warned if you buy a Harron Home make sure the snagging is completed before moving in if possible as the work will never be completed to a high standard.

Consumer · 14 July 2023

★★★★★ 5/5

Trustpilot

I would like to thank Jane Jubb

I would like to thank Jane Jubb for her patience and assistance in completing the purchase of my our new home. They have both been a pleasure to deal with and worked really hard to get a deal over the line. So far so good! Many Thanks!

Tom · 27 July 2020

★★★★★ 5/5

Trustpilot

Sylvia was absolutely fantastic

Sylvia was absolutely fantastic. She helped us out no end. Was a little unsure of what we actually wanted but after all her help we found what we liked and didn't like from a property

Craig · 7 September 2022

★★★★★ 5/5

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Vicky was exceptionally helpful in…

Vicky was exceptionally helpful in negotiating the part exchange of my property for our new build home. She was able to answer all my questions and provided a superb service which enabled us to move in on time. Thank you for your help Vicky! Richard Dewar

Richard · 31 October 2020

★★★★★ 5/5

Trustpilot

Laughton Gate

The team at Laughton Gate are absolutely amazing! Right from reservation through to moving in day, we have felt really well looked after. No matter how many times our buyer tried to delay exchange of contracts, Harron were understanding and patient with us to ensure we didn’t lose our purchase, that meant more to us than we could ever express. Any teething problems have been dealt with swiftly and efficiently. Honestly can’t thank the team enough, we love our new home!!

Lisa · 23 December 2022

★★★★★ 5/5

Trustpilot

Great experience

Myself and my partner visited the Highfield Manor site and met with Jane. Jane was very friendly and welcoming, made us feel at ease and was happy to answer all our questions including any follow up ones we have.

CM · 20 February 2022

★★★★★ 5/5

Trustpilot

I wanted to leave some great feedback…

I wanted to leave some great feedback for the staff who work on site especially Ivan. Ivan is a great asset to Harron and always goes the extra mile to bring a smile on customer’s faces. Ivan is diligent and He definitely deserves to be recognised.

Bhageshri · 8 October 2020

★★★★★ 5/5

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Manor Farm - Rebecca

We have just reserved a house at Manor Farm, Snaith. Rebecca has been amazing, talking us through the process and answering our endless questions!Reading some of the other reviews, we were a little worried but Rebecca has put any worries to rest and we can’t wait to move in!

Claire · 29 September 2019

★★★★★ 1/5

Trustpilot

Is there anybody there ?

I still have received no reply to the letter I sent to John Booth dated 1 November 2022, are customer services able to advise when I will receive a reply ?The points from the letter I would like addressing are;1) Why have my wife and I received no apology from any member of senior management at HH for the leak which occurred in August 2022 which sees us still living in rented accommodation whilst the remediation work is being carried out.2) Why my property was deemed by HH to be habitable when clearly this wasn’t the case (my insurer deemed it to be uninhabitable) and why your contracts manager wanted to ‘patch’ the property within a few days of the leak without allowing a proper drying process to take place.3) The letter I received from John Booth’s dated 20 October stated, ‘all our homes come with a 10 year NHBC warranty meaning that we have complied with the NHBC standards which set out the technical requirements for design, material and workmanship in new home construction’. I would argue given we had a snagging list containing 162 defects plus the various issues post the snagging list along with the double digit leaks from defective plumbing that the workmanship requirement hasn’t been met. I would welcome your comments on this. 4) As requested, to aid further investigate I provided full details of the leaks we evidenced on our pre completion visit to the property on 9 September 2022. Could you please share the details of your investigation.5) An update on the outstanding snagging issues raised in my letter.Finally, I have offered John Booth the chance to meet with me and my wife on several occasions to discuss the problems we have faced with our property. To date he has not taken me up on this offer, I wonder if customer services could answer why this is ?

Chris · 14 December 2022

★★★★★ 1/5

Trustpilot

Another onsite accident ignore the…

Another onsite accident ignore the reviews from so called buyers the whole site of resident's here at Kingscroft are fed up . Damage to my car they won't cover, dangerous disgusting site constantly blocked in by work vans, trucks, diggers with no regard to residents and another accident onsite due to blocking pavements . Before you try and remove this I am plot 62 Kingscroft Killinghall and you have been reported again to health and safety

Andrew · 25 April 2023

★★★★★ 1/5

Trustpilot

Further Update

This is my fourth review and update of my current situation.Following my last post on 19th October I did receive a written reply from the managing director, John Booth on 20th October, however the contents of the letter were disappointing to say the least and did not address all my concerns. I therefore wrote back to John Booth on 1st November and have yet to receive a reply. My local MP is now involved and has written to HH on my behalf as well as writing to all other homeowners on the Rosendale development asking for their experiences of HH.Despite the negative press received to date from both the Rotherham Advertiser and Yorkshire Post there still appears to be a reluctance from the management team at HH to address my concerns and to fully engage with me to resolve the problems.I would say anyone thinking about buying a HH please believe the 1 star reviews and take the 5 stars reviews with a pinch of salt as many of them are pre completion. Once they have your money they really do not care if you are happy with your property they simply move on to the next victim.

Chris · 1 December 2022

★★★★★ 1/5

Trustpilot

5 years in and so disappointed…

We are 5 years in and so disappointed and angry. Harron have failed to rectify issues with our home and do not answer emails or return calls - please do your research before buying from this company. We have a list of defects including cracked stonework, missing tiles, poorly set brickwork, kitchen floor needs replacing - the flooring was being replaced as it was defective but the contractor could not do it because the sub floor was not laid properly. We now have a crunchy floor and a trip hazard where the flooring was glued down as a temporary fix. This was 2 years ago. Other work promised by managers who then have left is not honoured. They have repeatedly ignored emails and phone calls to ask how and when the work will be done. Please save yourselves some heartache and stress and avoid Harron Homes at all costs. Would give no stars if I could.UPDATEI have responded directly with more information in response to Harron’s reply. Yes I am a genuine buyer and looking forward to getting a constructive response.UPDATE 12/8/22No response whatsoever- not even the standard acknowledgement- honestly save yourselves some heartache. Next stop for us will have to be court action.UPDATE 29/11/2022Although I’ve had this response to my review (12/8/22) just yesterday 28th November I have had no contact whatsoever from anyone at all at Harron Homes so absolutely no liaising going on here. Kitchen floor gets worse by the week I could go on…..

GB · 29 November 2022

★★★★★ 5/5

Trustpilot

Amazing service

Myself and my partner have visited shipley lakeside a few times over last few weeks and very time had an amazing experience. Charlotte and Amanda have both been very friendly professionally and welcoming and understanding of what we are working towards for our new home. Amanda directed us to a different site Heritage Green, so we could see a show home of the home we are looking at. Jo at that office was very welcoming even though she was aware that we weren't looking to buy at her site. This is such a contrast to how we have been treated at other housing developments in the are where the woman was rude and dismissive as we weren't in a position to buy right now. I would recommend Harron homes to anyone as the level of service is amazing, no question is too much and you are welcome to go back as much as you need to get the information you want.

Lorna · 28 November 2022

★★★★★ 5/5

Trustpilot

Strongly Recommend.

Hannah at Bilsthorpe chase is an asset to the company and should be recognised as such. She has routinely gone above and beyond the general expectations and requirements. All questions, problems and queries have been thoroughly addressed, she has kept me up to date with any developments with the property, facilitated numerous drop-ins and scheduled appointments with limited notice and has consistently been a pleasure to work with. The solicitors despite other reviews have also been exceptional and replied to all emails in a timely (normally <24 hours) fashion. The build quality appears to be of a good standard with properties being smaller but with a high quality finish. The whole process has been made significantly easier from start to finish and I cannot over recommended them.

Customer · 25 November 2022

★★★★★ 5/5

Trustpilot

Myself and my Hudband have reserved a…

Myself and my Hudband have reserved a house with Harron Homes today and I have to say it has been a great experience so far and we are so excited to move into our family home with our boys!

Amy · 15 February 2026

★★★★★ 5/5

Trustpilot

A really positive experience

Caring, professional and attentive sum up our experience with Harron Homes when considering our home move options. Caroline was amazing throughout, always going that extra mile to help meet our requirements. We could not have asked for more.

Edmund · 27 February 2022

★★★★★ 5/5

Trustpilot

Rosendale Wickersley

Called in at Rosendale gardens to find out some information about the properties there. I was amazed at their quality and the professionalism of their sales person Alistair. Their was no pressure and the friendliness was a credit to Harron. I would certainly recommend you view these properties.

Rosie · 18 October 2019

★★★★★ 1/5

Trustpilot

Absolute cowboys

Just don’t bother, and don't believe them when they say "they've changed"....we were told that in March 2017!Harron Homes have excellently designed houses but sadly that’s where the positives stop. My wife and I have been thoroughly disappointed with the final house. Our house has had over 250 snags and the standard of workmanship throughout has been extremely poor. This has also been confirmed by a professional snagger and an independent surveyor and structural engineer. Our snags have included major structural issues such as a bowing wall, an RSJ not in compliance with Building Standards and missing insulation from the walls and roof. The customer services team ignore emails / phone calls / letters and cannot actually resolve issues. The Head of Customer Services is also unprofessional and ineffective - I've not heard anyone say one positive thing about her!We’ve had two Construction Managers visit our property who have agreed it’s poor, but didn’t actually fix anything. As a result, we’ve now raised three separate complaints with the LABC which has been painful and has proved that Harron Homes repeatedly lie, and are only focussed on maximising profit. When you speak to the LABC they will openly admit that Harron Homes are one of the worst house builders they work with!Our neighbours are also disappointed with their homes too, and as I can see from the other reviews we’re not alone. I would tell anyone to walk away, as there will be better houses on the market. Plot 94, Farriers Croft

Karl · 11 September 2019

★★★★★ 5/5

Trustpilot

Brierley Heath - Great customer service

We have recently purchased a new home at Brierley Heath, the on-site sales team of Julie, Hannah and Meryl have been fantastic from the time we initially visited the site to the date of completion. Now that we have moved in Meryl has called in regularly to make sure we have everything we need, we are now working with Dave and Joel on our snagging list and so far no complaints and looking forward to a positive review once the list is complete.

ChrisB · 8 November 2022